My husband LOVES his PIZZA and {US PIZZA} is the best!!! I personally loved the fried zucchini and we ordered wings (BEST DEAL to go with pizza) and so many sauces to choose from. It's a family owned business and the owner actually wants to make sure you are HAPPY when you leave. ---I would HIGHLY recommend this pizza place!!!! read more

Never ordering from this SH*thole again. Order was wrong and the lady at the front was super rude. She definitely had no clue what she was doing. Took forever to get my money back. Food looked like a grease pit. read more

When I think of pizza I automatically think us pizza. I have been a long time customer and also my family. However, I can no longer do business with this company and all because of the woman who answers the phone!! Whomever is taking the orders at this site needs a few lessons or classes on professionalism and customer service. She is single handedly the rudest woman I've had the pleasure of dealing with, not once but on 3 separate orders. It's apparent from other reviews that I am not the only customer stating they have had an issue with this woman. Tonight she stepped over the line and laughed because I asked for clarification that my order was indeed correct. I changed my order and mid sentence she cut me off so I wanted to make sure the order was correct. read more

Tonight I ordered just 12 wings which were dry & burnt w/no seasoning flavor, we ordered a side of french fries which was not included on delivery so I called & the girl on the ph claim she will send the delivery guy right back w/the fries, we waited & waited BUT nope she lied no one showed up & Not to mention we ordered a kids quesadilla & it was super tiny & too hard to chew, lastly we ordered the beef fajita burrito w/request of adding lettuce cheese sour cream (oh I was charged BUT didn't get any of that) & not to mention originally it comes with tomatoes but wasn't in this burrito. I requested it to be fried too but nope it was greasy & nasty & simply just a waste of a spend of money. As you can see from my receipt they charged way too much for such slop of a meal & to ignore the calls to avoid hearing of they're mess ups is totally unacceptable, tonight was the worse food service I ever experienced here in Surprise, AZ. & I can only believe maybe this company have recently hired all new hires here that has no clue how to take orders or cook to request, idk however I'm disgusted & I feel robbed of my money. I learned from this experience to by pass this place when in the mood of wings or burritos. U.S. Pizza you got away w/gaining alot of money from me in exchange for aweful food, but you lost me as a future client. If you would of just answered the phone I wouldn't even have left an review but I just wanted to be sure you heard about this disappointing service your business has given to my family tonight, but may God forgive & God bless you! read more

US Pizza - Expensive disaster of a Meal Tonight - Pizza Near Me - Surprise, Arizona

A few days ago, I ordered a pizza from US Pizza's website, Slice. Somehow rather than sending the order to the US Pizza location about 3-miles from my home, the order was sent to another location (I understand to by about 8-miles from my home). That is where the problems started. The food was promised within an hour. 90-minutes later we followed up and learned that the food was on the way. Another 15-minutes or so passed and the food arrived. The order was not complete; the drinks were not included. The driver said that he would go to the location of about 3-miles away and return with the drink. He left, we never saw him again. We ordered a pizza that arrived barely warm, a hamburger that came with the wrong toppings, cold and mushy. The onion rings we paid for also were cold and were very greasy. We contacted Slice (our go-between) who contacted US Pizza. US Pizza said that they would remake our order. However, we would have to pick it up. (We already paid a $5 delivery charge.) The following day, thanks in part to Slice, U S Pizza agreed to refund $24 of our $35+ order. (That said, it is now 5-days later, and the credit to my card is still not there.) This may be a one-time problem; however, U S Pizza had the opportunity to make it all right by sending out a new order, that would arrive hot. They had the opportunity to refund the entire purchase price; however, clearly, they felt the need to give their driver who lied to us his tip and enough money to pay for the food they sent to us, less their profit. Too bad, there are plenty of pizza places surrounding this business, and they lost this customer to one of their neighbors. read more

I have been going to US Pizza for years. I received a coupon on the cover of the Clipper Magazine and called in an order for pickup. The lady on the phone tells me "We dont take coupons" I tell her I just got one in the mail. She says, " We dont take coupons. It must be an old ad" I tell fer it says September 2023 on the coupon. "We dont take coupons" So I order anyway figuring I'll show them the coupon when I pick up the pizza. I go to pick them up and show them the coupon and you guessed it, she says "We dont take coupons" Never again. Too many other pizza places in town read more

Great food but the customer service needs help. The older lady is just damn rude! The young girl is sweet and so is Maria and Martha. Just one rude person spoils the whole visit! read more

US Pizza - Great pizza and Mexican food! - Pizza Near Me - Surprise, Arizona

US Pizza is literally a conglomerate of different foods and not just the typical pizza and wings! Mexican Food, Burgers, and of course pizza and wings! The honey hot flavored wings are the best! Get them extra sloppy! read more

Many people were raving about this place on Facebook so I decided to check it out. I went in with a few friends and ordered a bit of variety for dine-in. I got their special of a lg 2 topp and 12 wings and an appetizer of mozz sticks. the customer service was excellent! the waitress would refill my drink before it emptied and often checked up on us to see if we needed anything else. the cheese sticks were nice and cheesy and hot. the pizza smelt so good and the taste of it was just as good! their wings are nice and crispy and pretty big compared to other places. overall I love it here and would definitely recommend! read more

We order from this restaurant all the time but were really disappointed with our most recent order. We spent about $70 in food, including tip. When we received our food (two separate orders to two different houses), the smell of the food and particularly the lettuce in the salads was rotten smelling. We called the restaurant to let the manager know that we had received food that was inedible and had to be thrown out. The manager was rude to both me and mother when we expressed our concern. He said he made the salads and then accused us of leaving them outside too long... this wasn't the case, the orders were brought in right away. We hadn't asked for a refund or anything, we just wanted to bring attention to the matter, however management handled it very poorly. read more

I'm giving 3 stars because we ordered delivery and it didn't arrive for almost 2 hours (30 mins passed the ETA). Food was still warm but not hot. It was very good though. I didnt eat any pizza but the others side it was good. Except said the salami was gross and they didnt eat it. They said it has a strange taste. The ranch at this place is always phenomenal! I ordered 2 extra smalls and did not receive them though. The burrito I ordered was a deep fried ground beef burrito. The outside was falling apart so I had eat with a fork. It was just meat and cheese inside, nothing else. The wings were really good and had a lot of sauce. Nice size too. Next time I will just go pick it up, as it isnt far of a drive. Not sure why it took nearly 2 hours for the food to be delivered. read more

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I could have sworn I already reviews this place, it might have been the us pizza on grand. I'm not a big fan o the pizza here. For good quick pizza go to SAMs club or Peter piper pizza. For quality pizza go to New York. If you are like me and settle for whatever's relatively cheap and quick come here. Wish I could say something better since I'm the Duke of this place but "eh", I shrug off my responsibilities on this one. read more

Very good food. We ordered delivery Mexican tonight. Delivery was timely, delivery driver was great. Reasonable prices. Definitely order from USA Pizza again. read more

I tried US Pizza today for the first time. Some of us wanted pizza for lunch at work and went in together. It was "okay". It reminded me of BARRO'S pizza, which is also just, "okay." I've had better and I've had worse, but they were on time and it was hot when we got it. The fact that they delivered made it even better. My co-workers at the office love this place, so I'm sure we'll order again, but for me alone, it wouldn't be my go to place. NYPD is much, much, better. read more

Awesome place staff is friendly knowledgeable food is great and they deliver to Festival Foothills! But last time we ordered a pizza the other day and it wasn't quite right, but they did offer a awesome solution and very happy with that!!!! read more

We came in on a week night and are the o ly people here. The food was delicious and hot. We split a small lizza and he had some wings. read more

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I challenge you to find better pizza and wings in the valley. I came across them a few months ago and they are my go to from now on. So so good! read more

Hands-down the worst fear that I ever had I 100% got food poisoning from here and the staff is all extremely rude I will never go back

DONT ORDER FOOD FROM THIS PLACE!!! Their customer service is zero!! I ordered delivery for my family the day a family member passed away. They delivered it. Then they came back twenty minutes later saying- "what the hell guys why did you say you didn't get the pizza? Call my boss and tell him you got it!" The driver was extremely rude to my GRIEVING family, making them feel threatened. We never called to say we didn't get it! I even accepted the delivery on Uber Eats. My 90 year old grandmother had to call the place to make sure they knew we got it and sort it out. When I heard about all of this, I of course called to complain asking them to make it right before I left any bad reviews and the manager said "Be honest were you trying to get free pizza?" He refused to apologize or take any responsibility, and lectured me about how they received a call, etc etc. Obviously, someone else called and they thought it was us and instead of checking for their mistake they made a family who just lost a loved one have to deal with this terrible customer service. I worked in the service industry for years and I would have refunded this at the very least. Nope, they didn't even consider it. Incredibly rude. Never ordering from here again!!! read more

First time trying US Pizza. Ordered takeout got the XL US Deluxe which was pepperoni, bacon, mushroom and jalapeño. My kind of pizza cheesy/gooey with a thin crust, thick on the edges. Told us it would be 15 minutes, arrived at 15 minutes and US Pizza was putting it in a box. Will definitely return. read more

Aways great yummy pizza and the customer service is pretty darn good considering most of the time they are slammed with orders. We always love this place read more

Just called to place an order. Was told on the phone "I don't know what you're looking at but it's not our ad" when I tried to order the 2XL special. I asked her are you at 15459 W. Bell b/c it's your ad. She said it must be the other location. I asked her what the price was for that special and she raised the price $5. She definitely didn't care about the ad or her customers so I spent my $50 order at Barros, plus $10 tip for the driver! No second chances from me. .. read more

US Pizza - Definitely your ad and $19.99 special that you've "never heard of".. - Pizza Near Me - Surprise, Arizona

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Wow just wow. Save your money. I thought I would never say this but papa johns is better and that's not saying much either. So we wanted something other than papa johns that delivers to us. Now we are from Chicago and yes I know we live in AZ and what do you expect. However, I heard a few people say that US pizza was really good so I thought we would give it a try. So we called and the phone girl was sweet and very nice. We ordered 2 large pizzas, chicken salad, wings and a sampler appetizer. We were told about 45 mins, no problem. I called after an hour and fifteen mins to see what was going on and I was politely told another ten minutes. The delivery was very nice and apologized for the delay. The pizza arrived 45 mins late and was cold and sweet to the taste. My nine year old five year had one piece and don't even finish it. Strike one. The wings we beyond over cooked(only 4 out of 12 were edible, threw the rest away) strike 2. The sampler was okay but the oil must have been old as they tasted burnt. Strike 3 you out. Oh wait almost forgot about the salad. Your probably thinking it's a salad right how could you possibly screw that up. Ding, Ding, Ding WRONG. Well there was lettuce under an inch of mozzarella pizza cheese and that was about it. Oh yeah and the chicken, was CANNED chicken. Freaking gross. We will never order from them again!! read more

Honestly, It was so good and overall amazing. It was so amazing I truly enjoyed the food, especially the Mexican food

Delivery is king, price is right, and pizza and wings are good. I enjoyed a pepperoni and bacon pizza with the sweet barbecue wings for $17.99 plus delivery. I also had a pepperoni and ham pizza with the sweet barbecue wings. Both times the pizza and wings disappeared within an hour at my home. Must be good pizza and the price is less than other providers in the area. Try them out :) read more

I ordered online, when I went inside to pick up my pizza the gal at the desk seemed like she hated her life and made me feel as if I was inconveniencing her. Upon biting into my pizza, I was immediately sent back in time to the days of school cafeteria pizza. My husband agreed. It was not good to say the least. I would say little caesars over these guys any day for a cheap pizza. read more

I ordered Mexican food for delivery... delivery was fast but the fried burrito, did I say fried???,,, yep, was fried but soft and gross. The nachos supreme was cold and tortilla chips were soggy. Just a big cold glob .. and couldn't eat it. No more mexican food delivery for me. read more

I'm new to the area from NY. This is by far the best pizza and wings I've had in the West Valley. Wings are crispy and saucey, pizza fully loaded with toppings and with an amazing thinner crust (which I love dipping in blue cheese) The antipasto salad is always loaded. I've even been brave enough to order a burger (from a pizza joint), which was surprisingly on point .All my orders have been delivered fresh and timely. From a huge pizza critic, I give it a 10/10. read more

Walked into the US Pizza off of Bell and Reems to discuss food for my wife's surprise birthday party. The guys helping me were great. They were very helpful in refining my menu for our 25 guests. They delivered the pizza along with salad and chicken wings for all. Everyone loved the pizza and were surprised how great tasting everything was. We live in Sun City Festival and I believe US Pizza are the only ones who deliver out here. We will definitely order again and many of our guests have said they will too. Thanks to all at US Pizza for helping making our Surprise Birthday party a huge success. read more

I like their cheese steak...we've come in to watch the Suns play and sat inside and it's super clean and the workers are on it with drink refills read more

Just moved to surprise & wanted to order some pizza for dinner, read some reviews before ordering & thought why not, let's give it a shot. And to say the least I am IMPRESSED. Delicious pizza, & wings... & it came piping hot. & Not to mention 30 minutes before the estimated delivery time. US pizza is my families new go to! Beats every pizza joint out there for sure. read more

Food is good but very poor customer service. My 20 minute wait was an hour. Other upset customers too read more

My family and I used to eat here (Bell/Reems) a lot, maybe once a month or so. I liked the pizza and prices. I think I liked the taste of the pizza a little more than my wife. Our favorite order was pizza and wings. My daughter and I loved the wings. When we went in a few months ago, we were surprised to see the price increase on the hot wings...$12 for 12 wings. Seriously? A dollar per little wing? That's too much. I also wanted to comment on the price of their Mexican food....$7 for a bean and cheese burrito. Who are they fooling? That's absurd. We walked in, saw the prices, then walked out. Because of this change, US Pizza lost a good customer. While the food tastes a little better than average, the pricing scheme is awful and appears to be not well thought-out. Until they fix their pricing, we're not going back. read more

Decent food, excellent prices and friendly service. Mexican food and wings should be skipped if you're looking for good food. Just stick to the pizza. read more

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Always consistent on quality. Great tasting. I have getting our pizza here for years. They are supposed to be opening a restaurant with a dining in option here in the next couple months. read more

US Pizza - Mild wings - Pizza Near Me - Surprise, Arizona

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Pizza is "ok". They only delivered 2 when we ordered 3. When I called back the call taker had an attitude. I would not order from this place! Try your luck somewhere else! read more

This is my new favorite pizza shop! I love the homemade crust, it's the best part! Toppings were plentiful and the price of the pizza was reasonable. read more

The pizza tasted great, wings tasted great, even came with chips and salsa. Can't beat the price. Also very friendly staff. I recommend this place read more

Called spoke with Samantha on 1/17/21 ordered pizza and 12 wings for special price of 23.99 + tax. Well what I was not made aware of there is a 3.00 delivery charge, she did not disclose this to me. I even started by telling her I had never ordered from the US pizza place before. Perfect time I would say to advise this information. To me this is disrespect to a consumer who wants to use their business. I called back to speak with her and tell her my situation, she cut me off took my contact number to have Leslie (manager) call me back on 1/18/21 at 11:00am, which I never heard from. Guest this business is out just to get as much money as possible and to heck with the consumer or repeat business. My husband even gave the driver 5.00 tip as if we were in a sit down restaurant. This is a disappoint, considering restaurants are crying wolf that business is slow or no business at all. As far as the pizza and wings I give it a 2. So Sad! read more

I've had this Pizza twice now and have not been disappointed. I usually get thin crust Large 1 topping it's only 5.95. It's one of my favorite Pizza joints in Surprise and you can beat the quality, taste and price.. It's much better than the higher priced Pizza places in town.. and if you want NY Style just ask for thin crust & light on the cheese and it comes out just right, thin a little crispy, chewy and just right. I usually order 2 large specials and it's a great deal for under 14 bucks! BTW I tried a chicken taco from their Mexican food menu, and it was pretty good. I can't wait to try all the other items read more