Went shopping there today and on the way out I asked if I could use the bathroom and they told me…read morethey didn't have a public bathroom. I've never been to a grocery store that didn't have a public restroom.

I highly recommend Grocery Outlet because of its variety of items and its low prices. You will not…read morebe disappointed.

Newer management in recent weeks. Staff is just chill and indifferent…read more Really cool space for a "mini mart" style grocery. Spacious ground floor in the old Reed Opera House with neat & funky art along the walls. Product variety overall is perhaps "above-average". My staples are usually Kettle chips, Jackson (avocado oil) chips, pasta red sauce and pasta or spaghetti Barilla noodles. Now, if only they could add a good quality oat milk...

A really great market in downtown Salem, no the first floor of the Reed Operal House. I went…read morespecifically to look for hard candies, like a jolly rancher or something because I had a dry, cough but I didn't want official cough drops. They only had gummy/chewy candies or chocolate, and they had actual Cough Drops. I ended up getting some "Lemon Ginger" gummi from Trolli, and it worked for what I wanted to. But, a great spot!

Always a successful shopping trip. It is great that they are selling horse all stock and wet cob…read more 40# bags are easier to handle. They also have a nice selection of chicken scratch and supplies. I'm sure they'd get more business in these products if they expanded.

One of the major Northwest based department store chains before the Walmarts started taking over,…read moreI'm proud to see Bi-Mart is still afloat after all of these years. The regular theme at any Bi-Mart is maximizing the value for all the products they carry, which is a fancy way of simply noting that everything is supposedly affordable. And for the most part, things are definitely on the cheaper end. I've long forgotten that Bi-Mart is also a membership driven company, which in turn means additional savings for anyone who is a member. How much does that cost? A lifetime membership is $5. Yes, really. I'm usually in here scouring for TJ Maxx type stuff -- which revolves around home furnishings and gifts. I've never been too thrilled about the lines of clothing they feature or the electronics they have on display. I personally think they excel in hardware and health care, which for the latter is kind of nice if one has a prescription filled here. I've been able to find some really quality power tools and specific gadgets for everything from lawn & garden to electrical stuff. While I appreciate the antiquated charm of the place (it really hasn't updated much, or it appears to look like a store from decades before), I can't help but say they could use a better staff around here. I haven't found much help in locating certain items and I find that the attitude of many employees here is lacking. I usually end up calling while I'm in the store to see if they carry something and where I can find it. Their parking lot is huge and it's never too crowded here. They do have sales of course all the time, but even those targeted savings aren't enough to get a Black Friday type crowd in here. I would tend to call that a good thing.

Our table top can opener broke, and I ordered one from Amazon for $40. When it arrived, it…read morewouldn't open even a single #10 can. Not able to wait for another can opener to be shipped, I sent a guy to Salem Restaurant Equipment to pick up a new can opener and paid $115 for it. Much to my dismay, my employee returned with the same exact can opener I had paid $40 for on Amazon that didn't work. It did at least open a few cans, although the gear slips constantly and you have to turn the can manually for it to work. I know it's just a can opener, but the fact that they charged almost three times the price for it, coupled with the fact that they would even stock such a terrible piece of equipment has made me decide that I really don't want anything to do with Salem Restaurant Equipment. Oh, and FYI, SRE, if you're reading this, I paid a professional to install it exactly as the instructions said. No excuses.

Good prices, friendly service, and a HUGE backroom full of new and used kitchen and bar appliances!read more

Thank you Kyle for your great service and help! I'm grateful for the positive energy you bring to…read morethe store. Your represent this business very well and should be proud of all the work you do. Thanks again for the compost.

Good selection. Clean stores. Friendly staff. It can be a bit spendy but not unreasonable. Lots of…read morecool things around the store. I appreciate the detail and care put into the selection and displays

Biggest variety quality food in Salem as well as low prices. Give it a try and soon you will be a…read moreloyal custumer.

I love Grocery Outlet. I pretty much shop there every weekend. It is my first stop to get as much…read moreas I can on my grocery list (plus plenty of weird and wonderful unexpected finds that aren't). Employees are always nice enough and some are real charmers. They have really cool stuff you won't find elsewhere and most of the time their prices are less than your standard grocery chain. All that remains true at this new location in Salem, but I have to admit I didn't love it. I think the layout and design is a lot more "outlet" than the ones I usually frequent and I just didn't like the feel. I'm sure they had all the same great products, but I honestly didn't enjoy shopping and didn't wander like I usually would. It's not really their fault and I don't know how else to say I didn't like the vibes but....well I didn't. Once thing I'll give them is that they had some seriously gorgeous and fairly rare philodendrons in their plant section. I didn't see them until after I'd checked out, but they did tempt me to get back in line. So while I won't actively avoid this store, you are more likely to find me at Lancaster Drive when in Salem.

I haven't been in here for a few years. It used to be, when I was doing a home project, I would…read moreneed some tool or a fastener, and a person would meet me at the aisle and help. Perhaps I needed a certain screw or paint. They would stay until I was done and had what I needed. I always had the impression that the people working there were retired contractor or carpenters picking up extra cash. Tonight I was in a hurry and the cashier told me which aisle to go to. I met a guy there, showed him what I was looking for, except in a somewhat different size. He barely glanced at my item, waved vaguely toward a cabinet and walked away. I managed with a lot of effort to find what I needed. When I got home it was not the right fastener, no surprise. If only this person had spent 5 minutes with me, I'm sure we would have found it, assuming he knew what he was doing. Next time I will go to Home Depot!

Jan had the absolute worst customer service. She was rude and Ahmad an attitude. Won't be returning.read more

I have been coming to this store for many years. The staff has always found a way to help me solve…read moremy problem whether it was a broken speaker mount, a loose handle on our band's mixer or a drainage system for my yard. As a member of this community for nearly 30 years I can tell you this is the best hardware store I have ever seen.

I needed a paint match for my deck and they went above and beyond! They came pretty close but Vici…read morewasn't satisfied and decided to start from scatch with a fresh gallon of paint. I only paid for one gallon of paint but they used two. Every time I go in there everyone is extra friendly and helpful. They definitely have a culture of service at Town and Country!