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    US Foods CHEF'STORE

    3.6 (22 reviews)
    Open 6:00 am - 6:00 pm

    Services - US Foods CHEF'STORE

    Restaurant supplies

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    9 years ago

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    9 years ago

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    Cash C.

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    9 years ago

    Employees on phone and in person were berry off putting. I rather drive further to a place that has more respect.

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    11 years ago

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    9 years ago

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    16 years ago

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    11 years ago

    Great place to shop. Helpful, friendly staff. Great supplies. It's a great place to get in and get out. Ive been going there for years.

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    Review Highlights - US Foods CHEF'STORE

    Amazing selection of Torani syrups and you can buy 10 gallon tubs of ice cream for birthday parties.

    Mentioned in 2 reviews

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    US Foods CHEF'STORE

    US Foods CHEF'STORE

    3.1(8 reviews)
    7.6 miMontavilla, Southeast Portland

    Woah, who knew? I was led here doing a shop for someone else so this as my first time. I will say…read morethat buying in bulk is pretty great. I would not come here for produce unless you really needed an insane amount of potatoes or onions unless you are going for frozen. A lot of things they just have one brand of and the prices seem pretty great. I liked that they have a huge bin of boxes so I grabbed a few to fill as I was shopping to make it even for me carrying it. I did not see the sign saying to form a line under it because it was a good eight feet up and I am super short. The cashiers seem to go back and forth between being really friendly and near hostile so that was jarring. It's a pretty busy store and also pretty large so you could spend a lot of time here as I feel like their stock is ever changing.

    The customer service here sucks. I've come here twice. The first time I was helped by a middle-aged…read morelady that was incredibly dismissive and the second time I was helped by a middle-aged man who was more rude than the first interaction that I had with the other person. For some reason he was dramatically more hospitable with the customers that he helped before and after me. I greeted him, and received no reply in response. I wished him well afterwards and again received no response. Buddy seemed fairly hostile the entirety of the interaction. Not worth the trouble of the visit, in my opinion.

    Photos
    US Foods CHEF'STORE - 9/1/2024 - Shopping

    9/1/2024 - Shopping

    US Foods CHEF'STORE - 9/1/2024 - They've got a whole lot of meat!

    9/1/2024 - They've got a whole lot of meat!

    US Foods CHEF'STORE - 9/1/2024 - The line forms eight feet under here!

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    9/1/2024 - The line forms eight feet under here!

    Bach West Food Equipment Group- Hobart Sales & Service

    Bach West Food Equipment Group- Hobart Sales & Service

    2.3(3 reviews)
    2.3 mi

    Called to have a repair done on a Hobart 60 qt Dough Mixer. I was told by the technician that it…read moreneeded extensive repairs but that they did have rebuilt units. I asked for an estimate for repairs and a price on a rebuilt. I was told someone would contact me. No one followed up with me. He told me after looking at the unit the repairs would be about $4000. When I called the following week I was told that they thought they were waiting on the parts to come in even though I had never seen an estimate and those parts were never ordered by them. I again asked for an estimate and one came to me a few days later. It was for over $10,000. And then the bill came in a week later for the estimate. I was being billed $182 just for the estimate. I've never been billed for an estimate from any company before and was not told there would be a charge for one this time. When I called to talk to someone about the charge I was told the owner would get in touch with me. No such call has taken place to date. I think this speaks a lot for how they think of their customers. I would recommend extreme caution dealing with this company. I certainly will not have any contact with them in the future.

    Where to begin? To start, I needed an older 5 quart Hobart serviced. After 2 tries to get someone…read moreto return my call, they said to bring the machine in. We bring it in, the full office stall looked up then immediately looked back down at their desk. ??? We proceed to describe to Troy what we need and we were assured that someone would get back to us with the information on the "fix" and the cost. Now I'll need to tell you that a one way trip to this joke of a business is 45 minutes for us, but I need my machine. I didn't hear from them until I called a week and a half later. They said they would order the parts and fix the problem with the 3rd gear and a spring, and strain relief cord for $450. We agreed. Another 2 weeks go by and again nothing so I call again. This time Conrad the tech tells me that the casing for the 3rd gear is cracked and that they can't fix it, the part for my machine is no longer available. He said we could pick it up. A couple of days later Conrad calls and gives me a quote for a new machine, starting to smell a bit fishy yes? Funny thing is after we finally pick it up and my husband takes it apart, the area that where supposed casing was cracked wasn't accessed, it still had the old grease from the original manufacturer, under the blue stuff Bach's jammed in. A week after this we go to pick it up and the service manager Troy tells us that the machine is open but they do not know what's wrong but some parts were on order. WTH???! They asked us to leave it again and they will call us and let us know when it is ready. Are you sensing a pattern here? Dumb right hand, idiot left hand? Another week goes by, we have to call again. Yes, no real knowledge of my machine and absolutely no customer service integrity. What exactly are they celebrating 50 years about and how? Sure, I'm just a small customer but they accepted our machine but couldn't show any professional courtesy, none. So this time (#3) and after roughly 5.5 hours of driving en total they tell us they can't help us after all, Troy the front desk monkey cannot explain why. We get it home and make the discovery I mentioned above. If they are too big of a company to take care of small town small customer they should not have strung us along and looked and acted like incompetent monkeys. What they have going for them is the monopoly on Hobart sales and service. They should be ashamed but I doubt if this is something they know anything about. The one star is for the Hobart name machines only. (And yelp will not allow no stars) I MADE A COURTESY CALL AT YOUR REQUEST AND LEFT A MESSAGE, NO REPLY TO DATE. It's no wonder we received the treatment we got.

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    Bach West Food Equipment Group- Hobart Sales & Service
    Bach West Food Equipment Group- Hobart Sales & Service

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    US Foods CHEF'STORE - grocery - Updated May 2026

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