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    Willamette Valley Kitchen Co

    4.6 (8 reviews)
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    1 year ago

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    Amy C.

    Thanks so much for choosing to shop local with us!

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    4 years ago

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    Amy C.

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    4 years ago

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    Amy C.

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    5 years ago

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    Amy C.

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    7 years ago

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    Amy C.

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    11 years ago

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    Amy C.

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    7 years ago

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    9 years ago

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    Amy C.

    Thank you for the super-kind review Robin! Hope you are doing well.

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    Le Creuset Outlet Store - Silicone Handle Grips and small magnetic trivets

    Le Creuset Outlet Store

    3.5(13 reviews)
    16.7 mi
    $$$

    When my wife and I came to this store in December to purchase a Christmas present, we were very…read morehappy with the process and purchase. Sarah was friendly and helpful and made us feel reassured with our purchase by telling us if there was ever anything wrong with it, just "bring it back and we'll exchange it." My wife asked even if we use it? "Yes!" Fast forward a few months, and the first few times using it, we noticed a small hole in the enamel as shown in the picture. Not anything to affect the cooking, but perhaps worried it may get larger with more use. Not to worry, Sarah had said just bring it back and they would exchange it. Upon returning to the store, I spoke with a young gentleman who looked at the hole and told me that I would probably have to go to the website and file a claim, then ship it to them and they would ship me one in return. I'm here at the store I thought, it would be nice if we could take care of this without the trouble of shipping such a heavy object. He seemed doubtful but said he can get someone else to take a look. Someone else came and I recognized her as Sarah, the one we purchased the oven from initially. This time her demeanor was completely different. Because I was attempting to return something instead of buying something, she seemed annoyed rather than helpful. When I showed her the hole, she was completely dismissive, and tells me all of them have these holes, its part of the cast iron and the process. I would honestly be surprised if every single dutch oven Le Creuset makes has one of these holes. But maybe they do? She sounded very adamant about this. After much resistance she agreed to exchange it for another. after taking it out of the box, she asked me in an accusatory tone. "Has this been used?" Yes we have used it a few times, but it has been cleaned and scrubbed with the polish and brush we also bought from here. It was spotless. Abruptly she says, "Sorry there's nothing we can do, we don't take used things after COVID." I wanted to remind her she said we could bring it back even after we used it, but I realized I wasn't going to get any further in this conversation and just left. Reviews are always glowing when employees are performing for sales, but the real test is how they handle other aspects of running a business. I will continue to use my $400+ dutch oven with a small hole, and every time I do, instead of being reminded of the nice Christmas present from my wife, I am reminded of the less than stellar experience I had while dealing with this store and their customer service.

    I came here today (1/1/26) in search of a 9qt round Dutch oven. I've used a 5qt for years and with…read moreour growing family, when making a larger meal with guests required more space. Driving to this outlet is a trek. I happened to be nearby and decided to stop in. I was greeted by Jacob the "Store Manager". Most items were 30% off with a table of clearance items at 40% off. I overheard him tell others, and he told me, that these were 40% off discontinued display items due to having the plastic handle that is oven safe up to 390*. However the upgraded metal handle that was 500* oven safe was at the same price, but 30% off. So when factoring paying for the pan with the plastic handle at the higher discount + a metal handle separately, it wasn't much more to just get the Dutch oven with the metal handle already installed. Myself and several others had opted to do this. On top of this, Jacob told us that because they were display pieces there were no boxes. When I went to pay, I paid the 30% off price with the assumption that my pan had the metal handle already. It was ALL a lie. Jacob rang me up, went to the back to secure my pan in the box and sent me on my way. Before leaving I double checked my pan at the car. The box itself was pretty beaten up, had a tear in the side. Opening it up I turned the lid over and lo and behold it was the black plastic handle, not the metal one that I was sold on. With my receipt and the pan in box, I went back to the store and confronted him. He tried to brush it up as being tricked by the "new" label, but the label was clear as day with a picture of what was inside, a black plastic handle and an old damaged box. Fortunately, he replaced it and I checked before driving home, but this would have been a different story if I hadn't. On top of that, I had asked if the color labeled Cobalt, the one I was purchasing, was discontinued. It wasn't anywhere on the Le Creuset website and nor was it on the display of colors above the register. He assured me that it wasn't and it was a "flagship color". Well, another lie. Colbalt was discontinued several years ago. All that to say, he wasn't honest, intentionally put a cheaper pan in my bag, and lied about the color.

    Photos
    Le Creuset Outlet Store - Magnetic wooden trivet

    Magnetic wooden trivet

    Le Creuset Outlet Store - 6" tall 3 quart rice pot with inner lid and 2.5 quart purple flower  shaped pot

    6" tall 3 quart rice pot with inner lid and 2.5 quart purple flower shaped pot

    Le Creuset Outlet Store - Rice pot inner lid

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    Rice pot inner lid

    Kitchen Kaboodle - Geneva Raclette by Swissmar

    Kitchen Kaboodle

    3.4(27 reviews)
    37.7 miSouthwest Portland
    $$

    I called ahead and my choice was ready at the desk. They also showed me everything else that I was…read moreinterested in and were very kind. It was also nice to have a man in a kitchen store.

    If you love to cook, bake and entertain or want to learn how to do those things, Kitchen Kaboodle…read moreis your store. Filled with every imaginable item - small appliances, bakeware, dishes, wine glasses, kitchen tools, pitchers, vases, thermometers, muffin, tart and cake pans and so much more! Typically I shop at NE location but when I'm in the area, I stop in the Beaverton store. It has a large rectangular footprint making it super easy to navigate and find what you need or browse to discover items that you must have! The store is usually well stocked but due to pandemic, the inventory is on the sparse side. They had a large table and corner area with a 50% off sale going on. I'll be back in a few weeks as I'm hoping their summer outdoor dinnerware will go on sale. The light weight, colorful Melamine plates are perfect for outdoor dining. The last time I visited, the service was so slow. Unbearably slow. The woman wrapping my two dishes took painfully long. It was also the very first time I entered and was not greeted or asked if I needed assistance. Typically this doesn't bother me but this day I was in a hurry, did have a particular item I came to buy, but couldn't find assistance. There were several people working and were engaged in their own conversation. slow! One experience doesn't define a store so I'll be back when in the area. I love to cook, bake and entertain so Kitchen Kaboodle speaks to me.

    Photos
    Kitchen Kaboodle - Space saving Vertical Belgium Waffle Maker  by Cuisinart

    Space saving Vertical Belgium Waffle Maker by Cuisinart

    Kitchen Kaboodle - Romeo Velvet Lounge Chair

    Romeo Velvet Lounge Chair

    Kitchen Kaboodle - Suction baby bowl

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    Suction baby bowl

    Crosby & Taylor - Love my purchase!

    Crosby & Taylor

    5.0(2 reviews)
    35.1 mi

    I ordered a tiny box from Crosby and Taylor to hold incense for my Japanese Tea Ceremony. It is…read moredelightful. It even came with an additional charm, which I was not expecting. The size had to be exact for my needs, and the measurements were perfect. It even arrived beautifully wrapped. I ordered it over the Internet and shipping was only about $5. Ironically, I was visiting Portland just days before I saw it online, but at that shipping price I doubt I would have looked for a store. It came as promised -- 4 business days by USPS. Could not be happier.

    Artisan Pewter Gifts handcrafted in Oregon!…read more I ordered the three piece Pewter Condiment Utensils/Appetizer Utensils, and the Pewter Heart Key Rack by Crosby and Taylor! High quality and detailed craftsmanship. The Appetizer Utensils were adorned with detailed leaves and the interior of the hearts on the Key Rack were differentially detailed! The Heart Key Rack even came with the hardware to mount it on the wall to hang my keys on. When I unpacked the beautifully wrapped purchased items-even my cat was "hands-on" and excited! Thank you for the thank you note and also the LOVE pewter button! Very thoughtful! Would order again in a heartbeat as gifts for family and friends and definitely for MYSELF!

    Photos
    Crosby & Taylor - Heart Key Rack Picture Source: https://www.etsy.com/listing/614317753/hearts-key-rack-pewter-key-rack-by?ref=reviews

    Heart Key Rack Picture Source: https://www.etsy.com/listing/614317753/hearts-key-rack-pewter-key-rack-by?ref=reviews

    Crosby & Taylor - Pewter Appetizer Utensils and Heart Key Rack-even my cat was "hands-on" excited!

    Pewter Appetizer Utensils and Heart Key Rack-even my cat was "hands-on" excited!

    Crosby & Taylor - Artisan Pewter Appetizer Utensils Source: https://crosbyandtaylor.com/collections/serving-pieces

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    Artisan Pewter Appetizer Utensils Source: https://crosbyandtaylor.com/collections/serving-pieces

    Willamette Valley Kitchen Co - cookingclasses - Updated May 2026

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