I've shopped Kitchen Kaboodle for years. I used to go to the location on or near NW 23rd when I lived close to it, and the past several years have gone to the Beaverton location. At the Beaverton location I have purchased a dining room table and chairs, dishes, decorations, and recently a console table. I still have kitchen appliances and an armoire I bought from the NW location. I like the quality of KK items and like to shop local, but you won't save any money here or find items you can't find elsewhere.
I bought a floor model console table near the end of Christmas. I told the clerk I would be back for it the next day. When I came in to pick it up, a young petite female clerk and an average sized middle aged female clerk assisted me. I asked if they could help me carry the console to my car, and they both seemed surprised. The older one seemed put-out said we should have sent it to the warehouse so they could help with that. It is not a heavy or particularly large table, but due to all the items in the store, it was easier to have a second person help carry it out so I wouldn't knock anything over. If they don't want to help move things, they should have thought of the warehouse option at the time they sold it. The table has metal legs. After we moved it outside and set it on the parking lot blacktop while I unlocked my car, the older clerk began to push the table toward me without saying anything, causing a loud screech of the metal legs on the ground. Maybe the scratches would only end up on the bottom of the legs where they won't be seen, but maybe I don't want my new table damaged. The painted metal legs could have chipped from this. The clerk was clearly annoyed that she had to help me move it and acted as though we were moving an elephant. When I got home, I took the table from my car and into my house without assistance with no problems at all. I felt the woman had an attitude of learned helplessness, believing she couldn't possibly move a table.
This afternoon on my lunch break from work I stopped in to look for spring decorations. I was wearing nice work slacks, a tailored raincoat, and carrying a small backpack I use in lieu of a purse. I am a professional looking woman in my 40's. As soon as I walked in, a clerk asked to see my bag. Having nothing to hide, I handed it to her and she said she would have to check it for me while I shopped. I was so surprised, I didn't say anything, but made a mental note of what was in my bag. I would preferred to have simply returned it to my car, but didn't think of it on the fly. I was in the store no more than five minutes and was approached by four separate clerks asking if I needed assistance. This was smothering, and I felt like I was a shoplifting suspect they had to follow. When I decided to leave, I had to get the attention of a clerk to hand me my bag that was sitting out in the open on a counter behind the desk. I understand a business wanting to protect itself against theft, but this really felt over the top. I also understand thieves may dress professionally and look like any regular person, but I certainly didn't provide any clues that I was there for criminal activity. I wonder if they really ask for every purse and bag that walks in the store- really an open topped purse would be a much better way to quickly conceal items if that was my plan.
I absolutely will not be back to this or any KK location. I'm not going to spend my hard-earned money only to be treated poorly. read more