I have used Sound Restaurant Supply equipment and products at our center for years and we have been…read morevery happy. I appreciate how attentive the staff are when we have issues and I would high recommend to anyone looking for quality product and great customer service.

From the owner: Since 2009 we provide high-quality commercial kitchen equipment…read more products within the reach of the community, managing long lasting brands, thus promoting the economic growth of the population. We provide new and used equipment to restaurants, hotels, bars, foodtrucks, cafes, bakeries, schools and more. A wide selection of high-quality equipment is available at a great price. Our delivery and installation services are available upon request.

Couldn't even get through the phone conversation with the guy before getting laughed at and made…read morefun of for the way I phrased asking the price of a standing freezer. Sure, maybe I'm completely ignorant of freezers, their models, and that there are differing prices etc. but that's why I called, so I could get an idea. I figured he would be able to point me in the right direction for what I need for my shop. He sure did a great job of making me feel even more stupid than I already do, and that's why my business sure will be avoiding doing business with them.

This is one of those old-school businesses that has it all. While being specific to the restaurant…read moreindustry, it feels more like a friendly general store than anything else. The staff knows their business inside and out and the banter is relaxed and friendly. I went in there to replace a few pieces of my Homer Laughlin dinerware, you know, that nice heavy off-white china that a lot of restaurants use. I bought my original pieces at thrift stores in Philadelphia, then some more pieces in Raleigh, NC, at a restaurant supply store, and over the years, some of them had gotten broken and I no longer had a full set. With a dinner party of 7 people at my house on Friday night, I snapped about the mismatched dishes that I was going to have to put on my table. That led to the little journey from my downtown office to Dick's, conveniently located on 1st Ave just south of town. Anyway, one of the guys behind the counter sized me up, knew that I was new to the store (immediately) and not only asked me what I needed, but in a totally cheerful way took me right to it. And it turned out that in the back, he had half a pallet of one of the pieces I needed, and enough of the rest to piece my set back together. He teased me about only buying 6, saying he'd give me a better price on a couple of hundred... but where would I put them? :-) This store is not really meant for the home cook unless you're serious about it. You have to buy dishes ("smallware" in the trade) in units of 6 or 12, which might be more than you need or want. Still, their prices are really good, especially considering what it costs to ship the stuff if you buy it online! It's heavy, and fragile(ish), so shipping usually costs more per dish than the dish itself... but not so at Dick's. It's a good thing I was in a hurry or I would have been desperate to shop for aprons, knives, mixing bowls and maybe even a tocque (what a conceit!) LOL As it was, I paid my bill and left with a nicely-wrapped box of dinerware dishes. They do have everything, and if you are serious about cooking at home, you should check them out. They are way cheaper than Williams-Sonoma, Sur La Table, etc., and the stuff is meant to last forever and to take a lot of abuse. It won't be as pretty as La Creuset, but you'll get great service out of anything you buy at this store.

The friendly, attentive staff helped me find just what I wanted. They didn't oversell and gave me…read morespecific advice.

As a former restaurant chef, I can say that this store offers everything a home chef could possibly…read moreneed -- or want. Their website promises 20,000 square feet of kitchen equipment, and do they ever deliver! Their products are primarily commercial-grade (sometimes a bit more than retail) but you know they will last forever in a home kitchen. Their cookware and cutlery selections are the best I've found in Seattle. The staff is knowledgeable and always ready to answer questions. Highly recommended.

Exceptional Service - Athena Weavador…read more I had the pleasure of being served by Athena at Dick's Restaurant Supply, and I can say with absolute certainty: she is simply exceptional. Professional, attentive, and incredibly dedicated, Athena transformed an ordinary experience into something truly special. Even without the part numbers for my food processor robot, she went above and beyond: she researched online, printed out the details, and the next day I had a quote. She processed the payment flawlessly and even confirmed via email that everything was correct with my order. Track number Eo Thanks to Athena, I'm very happy with my parts, and my hobby will only improve. Service like this is rare. She's not only impeccable in everything she does--she's an extraordinary person. Dick's Restaurant Supply can be proud to have someone like Athena on its team!

I had a problem with a freezer manufacturer, and the out-of-state company refused to accept any…read moreresponsibility. Since I bought the expensive unit at Dick's, I went to the store to discuss it with the manager, Dirk Happee. The two of us worked out a fair resolution to the problem, and for that I am thankful. I own a small food processing business and have bought a lot of equipment from Dick's over the years. I am pleased to remain a satisfied customer of this store due to their excellent customer service and professional attitudes of its personnel.

Had a really nice meeting with Justin regarding a restaurant we are opening. He was super…read moreinformative and very friendly. Bargreen helped me over the years with all of my equipment and chef attire needs for culinary in Pastry school. Looking forward to interacting going forward with the restaurant.

We had a wonderful experience with this store. In a pinch for champagne flutes for our wedding and…read moreparty rental business, we called Thursday afternoon for nine boxes and were assured they would have them by 9:00 AM Friday morning. True to their word. Upon my arrival I received a friendly greeting and help loading the treasures into my car. Entirely happy with the experience.

Based on reviews, I had planned to pick up some things here this last tightly-scheduled Saturday…read moreand arrived at their listed opening time of 9:30. By 9:45, several cars were parked alongside me, the door was still locked, and there were no signs that they were going to open anytime soon. Since I didn't have time to wait until they decided to open, I left and won't be back. Reviews may be positive, but their unreliability in keeping their posted hours has soured me on this place.

Wow, this place is amazing. Prices like IKEA, but everything is durable and functional. 10 inch…read moresolid aluminum frying pan: $11. Whisk designed to to last 100 years: $3.89. Need a 4 foot long version to stir your cauldron-sized stock pot (also available)? No problem. All the staff were friendly and didn't care that we were just buying a few things for home.

I guess this business is very successful, because they were too busy to talk to us. I had a simple…read morequestion which would have resulted in a purchase. After the employees slipped out of the room, we stood there alone, feeling like idiots. After six or seven minutes, I said, "let's go, they don't seem to need our business". Maybe we didn't look wealthy enough. Who knows. I am very unlikely to visit again.

Though it seems their in-store inventory is less than it used to be, who wouldn't recommend…read moreBargreens? They have pretty much everything you need and everyone is always kind and helpful.

Eggbeaters, spatulas, oven mitts, rolling pins, nut roasters. This place is like The Crypt, but…read morewith stainless steel instead of leather. Lots of quality new and used equipment at very fair prices. I bought a commercial grade popcorn machine for peanuts. Wait, did that make sense?

When practicing safe food snobbery, I will always go to this store first!…read more I was recently looking for a place to order a John Boos board. I wanted to find a place in the Seattle area that had these in stock since I was worried about time constraints in shipping. I called the Boos company directly, and they told me to try contacting Bargreen Ellingson and Sur la Table for locations in my area that carried their stock. I called Sur la Table, but they did not have the cutting board I was looking for since it was a custom order item. Next, I called Bargreen Ellingson. I was directed to a customer service rep. The rep informed me that they did not have them in stock, but they could place an order for me. They said it would take 7-10 business days to arrive, and shipping would be $35.95 for ground shipping to come to my home, or $34 to arrive at the store. I complained that I could get it through Amazon for free shipping, but Amazon's site said it would take up to 4 weeks to arrive. So, I decided to go with Bargreen Ellingson. After discussing the price with the rep, I was immensely pleased! Their price was about $90 cheaper than Amazon! Sure, I had to pay for the shipping, but it was still much cheaper! Frankly, I was skeptical about the price because it seemed too good to be true. I got that "aroo?" look on my face and quizzed her to verify she was talking about the same cutting board I was talking about. I couldn't believe it. I asked how that could *possibly* be the right price, and she said: "Well, we buy these things in bulk, so we get a pretty good discount." No exaggeration there, sister! Ultimately the rep offered the shipping to my home for the store rate - $34, so I was a very happy camper. About 15-20 minutes after placing my order, I received a call back from the rep. She was very apologetic and said the item was a custom order item, and would take 4 weeks plus shipping time. She wanted to know if it was okay to proceed with the order, and I told her it was fine. It was a little disappointing that I would have to wait that much longer, but it was somewhat to be expected since Amazon had the same disclaimer. Seven days after placing my order, it arrived! 4 week, schmore weeks. Pfft. It was just as promised, and $60 cheaper than any place I could find online! All in all: great service, great prices, exceeded expectations = WIN! You gained a big, big fan, Bargreen Ellingson!

THEY HAVE THRIFTYS ICE CREAM! Pretty well stocked on the best flavors like chocolate malted krunch,…read morepistachio, rocky road, and 5 other flavors.

First experience here, in Bremerton. Came to fill up two 5 gallon jugs of water for my nonprofit…read more Their handheld malfunctioned and kept scanning my debit card as a credit card. They dumped out my water and told me to leave. 0/10 would not recommend.