This store has been totally remodeled, updated, and rebranded as Safeway Sidney Meadows. Corporate…read moreheadquarters in Idaho (perhaps with its corporate owner in Florida who's trying to unload Albertson's/Safeway in a merger deal with Kroger) were given the go ahead. Out of the three Safeway/Albertson's stores in Port Orchard alone, this store is clearly meant to be the crown jewel. It looks like one of the other two stores is intentionally being starved to kill it off. That's my opinion from how it looks to me. 'm impressed. The corporate powers took a middling store with no identity and transformed it into an openly-inviting grocery store that's pretty well-stocked with many items--with some glaring omissions. More on that later. I've talked to a few employees and they're very happy with the new look and feel of the store. Things just seem easier and it's a better place to work. I can feel that vibe when shopping there. But the big problem with Albertson's/Safeway remains that all store orders are handled at the corporate level. Store managers have told me they can request certain items be sent to the store, but outside of that, regional management determines what items are shipped to each store. Some of my favorite products are omitted. One example is my beloved Philadelphia Salmon Smoked Salmon Cream Cheese Spread. Safeway/Alberton's carries a bunch of flavors EXCEPT for the smoked salmon. Why? I don't know. The Fred Meyer/Kroger store in town has plenty on its shelf. What about Alden's Organic Ice Cream (out of Oregon)? Safeway/Albertson's closed out the entire line. But again, Fred Meyer carries it. So, while SW is my preferred store, I have to shop at FM occasionally to buy the items that my favorite grocery store chain refuses to carry. Why? I don't know--ask them. Maybe it has something to do with cost control prior to closing the merger deal? Which the federal government may not allow to BE closed. If Kroger buys Albertson's, it will have a monopoly on the four supermarkets in town, leaving only Wal-Mart as the non-Kroger option--and I never shop at Wal-Mart. But the bottom line is that this Safeway has become a really nice store to shop in. Many of the employees are happy and friendly. There are still empty shelves in some areas which could be corporate-caused or supply-chain issues--who knows? To summarize, for my rating three stars goes to the store itself, the fourth star is for the cashiers and courtesy clerks who've made the checkout process actually fun.

Closest grocery shop to where we were staying. Super convenient to pull in and pick up groceries. I…read moredidn't see curbside pickup option available. There were more than enough parking stalls whenever we came down to shop. I loved the Valentines pampas they were selling but could not get myself to pack that home to Hawaii. I didn't run into any workers but it was fairly easy finding the ingredients I needed with my cousin who's local. We seemed to always be in a rush so I didn't have a thorough shopping experience. They have Starbucks tumblers available for purchase near the front. There are self checkout lanes that we utilized the most.

This is the only place on this side of Manette (away from the rotary) to get quick staples. And…read morethey're open much later than many surrounding businesses, which is nice. They've got a decent selection of cold drinks - water, sodas, and beer/wine. Plenty of snacks and candy as well as a few prepared foods. Surprisingly enough, they have a few household items, as well, in case you have a sudden need and can't get to the grocery store. They do sell lottery tickets, as well.

Huge FOOD SAFETY issue at this little store!…read more I came in the summer before last for some quick bites to eat. It was for a picnic with a new lady friend and her child down at Lion's Park. I grabbed a couple egg salad sandwiches, some drinks, and chips. I rang up and went to the park with my food to enjoy with my new friend. As we were digging in at the park, we started to get some eggshells in our mouths eating our sandwiches, just on the very first bite. We spat the shells out, and remarked that it happens sometimes. We tried to eat more, and it was VILE. Every single bite was PILED with eggshells. It was disgusting. We took the piece from the child we gave and swept the remnants out of his mouth. When I mean PILED, I mean exactly that. The shells had been added and mixed in so much that it was a straight eggshell sandwich on the second bite. I opened the sandwiches up and it was disgusting. I should have taken a picture of all the shell fragments whipped into the sandwich. It was basically all shells. Super odd. I looked all over the wrapper for contact information, and there wasn't any. No vendor label on the food. There wasn't a barcode, ingredients list, allergens list (egg, wheat), or even an expiration date! Granted, I should have been cautious since there were no regulatory labels on the food I purchased, but I was in a hurry to go to the park. The weather was so nice that day. Maybe the label fell off. A few days later, I go to the store so I can find out who supplies the store with these sandwiches. I had to go early in the morning, as I don't get to Bremerton that often and work and live in Belfair. I go inside the store and no one is there. I say hello a couple times, and nothing. So I decide to look where I got my sandwiches and get the vendor name. I find the product in question, and they all don't have labels either! So at this point I figure that they all didn't just fall off. I take a picture of the sandwiches on the rack when a person comes from the back asking if she can help me with anything. I ask her who supplies the sandwiches, as I had a terrible quality issue with them. She immediately starts getting hostile with me and defiant. She keeps angrily interrogating me as to why I need to know. After about 5 minutes of conversation, where I tell my story about the incident at the park, she obviously can't keep her composure. She eventually, within her anger, states that her mother makes the sandwiches, at home, and not in a certified kitchen. I continue to calmly ask a cpupke important questions about the food prep area. She loses it. She's yelling at me, extremely emotional about my inquiries about the safety and labeling of the food. She gives me a partial refund very begrudgingly and asks me to leave. I do. Don't buy anything there without a label. I wonder how they know which sandwiches in the rack are from the day of, or weeks prior, since none of them are marked? Lady was unhinged and food was inedible. Beware! I couldn't imagine having to be the cashier's family member or close acquaintance with that personality of hers. Yikes.

We rarely shop this store anymore because we prefer another Safeway closer to our home. However,…read morethat store didn't have a brisket flat--or any brisket--which is what I was in the market (literally) for. Anyway this 5-star rating is for the butcher who not only was extremely friendly and helpful but gave me some info I'd never heard or read elsewhere. All we remember was that he was tall, had blondish-brown hair and wore glasses. I usually smoke my own beef jerky using sliced top round 'London Broil", and I smoke my own bacon from sliced pork belly. This wonderful butcher told me that he knows folks who not only make smoked beef jerky from brisket but make bacon from the point or the round. Ironically, he didn't own a smoker so he at times he confused the two parts of a beef brisket (and confused me as well). But it was all knowledge I didn't have before and it also gave me summer project to schedule. He also asked me to come back and tell him how the bacon turned out after it's done. Darn but I wish I'd have asked him his name. But the most important thing was that he handed me a gorgeous brisket flat at the weight I'd requested. Anyway, great customer service with added value always rates five stars with me. We may not shop that Safeway again for awhile but I will be going back to the meat department to find that butcher and give him a sample of my handiwork. And yes, I'll buy more meat from him. He's an example of what I've always maintained: make friends with a butcher in the meat department. You'll always get service above and beyond because in the end, it motivates you to buy more meat. I've amended this to also include making friends with a produce manager or clerk, and become really good chums with at least one cashier. Because I've made a point of the latter, checkout time is party time for my wife and I and our favorite cashiers. And that actually makes grocery shopping fun.

I always come here to get my prescription, and their pharmacy is always on point. Glowing reviews…read morefor them, especially that fellow with the ginger hair. Hard worker. -- Unfortunately for me today, I had to go right after getting off my own shift at Fred Meyers so I was still in my uniform. A customer approached me, as expected, thinking I worked there. She asked for the location of an item. I was heading up to the front to check out anyway, so I decided to ask the woman at the only opened checkout stand where it was for her. This is the reason for coming to leave this review. The woman at the checkout stand. I walked up and explained I didn't work there, but a customer asked me where this item was. I asked her if she could direct me to it. She looked me directly in the eye and ignored me. An older Hispanic woman who did not appear to be wearing a nametag. As she continued to ignore me, I witnessed her being rude to the customer currently checking out with her. Stood there for a moment thinking she didn't hear me so I asked again. Nope, she looked me in the eye again and ignored me once again. I was baffled. I'm not sure if she thought I worked there, and that's how she treats her co-workers asking her questions? Or is that how she simply treats customers??? I have my own coworkers like this, but none with the brazen gall to do it to customers. She wordlessly watched me turn and walk off upset. I found that item myself and went back to tell that customer where it was. She told me she might just start going to Fred Meyers instead because I actually helped her. A shame for all the other employees at that store that have to work with that woman. She seems like a miserable person to be around for customers and her coworkers alike.

It's Costco! great products, strange customer base not sure if I'm shopping in a red stateread more

Several times now, I've noticed that the pharmacy technicians here struggle with customer service…read more Their tone can come off as abrupt or unfriendly, often rushing through face-to-face interactions and phone calls. They tend to avoid eye contact, quickly confirm medications, and rarely offer guidance unless asked directly. As a nurse, I completely understand that healthcare workers experience fatigue and burnout, and I certainly don't expect perfection. However, when approaching the counter or calling on the phone, customers just want to be acknowledged and treated with respect--not rushed or made to feel like a burden. I appreciate the vital role the pharmacy team plays, but I hope the Silverdale Costco pharmacy techs can find ways to serve customers with a bit more warmth and compassion moving forward. A little kindness goes a long way.

This store is great! I have been going here for a year now and know the staff well. They are always…read moreprofessional and go out of their way to help the customer, and their knowledge of the product is outstanding. I would and have recommended this place to many people.

Went in to have a CO2 bottle filled. I'd never had to fill a CO2 tank filled before, they kinda…read moretreated me like a retard. Because I didn't know where to take the empty tank. I asked about food grade CO2 and couldnt be bothered to explain anything but "ya, its all food grade" like I should have just know that.

Every time we come to Washington to visit my brother and sister in law we HAVE to stop by the…read moreMetropolitan Market for their yummy freshly baked cookies! They offer 2 types of cookies, chocolate chip and my favorite peanut butter cookie! I love that the PB cookie has both peanut butter chips and chopped Virginia peanuts in it and if you time it right their cookies are still warm like it is right out of the oven ! One of the best peanut butter cookies I've ever had! BTW My review is based solely on their freshly baked cookies.

8/5/2026 - My family and I just had one of the worst customer service experiences we've ever had at…read moreMetropolitan Market in Gig Harbor. When we walked up to the checkout, the cashier and the employee bagging groceries were engaged in a conversation and laughing together. We completely understand that employees interact with one another, but once customers are at the register, they should feel acknowledged. Unfortunately, neither employee looked up, smiled, greeted us, or said a single word during the transaction. The only thing the cashier said was while handing me the receipt, and it was so quiet I couldn't even understand what was said. The lack of even basic acknowledgment made us feel like an interruption rather than valued customers. Metropolitan Market has always had a reputation for exceptional service, which is why this experience was so surprising and disappointing. I hope this was simply an isolated incident, but it's something management should be aware of.

I wonder whether anyone else has noted in her or his review that this store has a back room where…read morehandy employees can do simple repairs on household items using equipment that customers don't have to purchase!! I was at the store recently, and an employee who is a retired mechanical engineer rethreaded a hole in a vintage metal bookend for me (using a single screw that I purchased at the store) so that it will hold together tightly now! I was (and am) so impressed with his skill and the store's willingness to let him make the repair for me on the spot! I was charged only $5 for this service. Thank you so much, Ace Hardware!

I don't normally write reviews. After a couple years worth of experience, I feel it's warranted…read more 1. They are an ACE in name only. They do not accept coupons that ACE uses on their app or mailing. It means nothing to them. 2. They do not honor military service like other ACE stores. Not on Veterans or Memorial Day. Not ever. Which is crazy because this is WA with active bases all over this state. 3. Got a Weber grill and propane tank. The tank leaked and the gauge didn't work. Brought back the next day, and they tried to blame the tank fill on Bay Hay & Feed. Said the gauge never really works on them accurately... blah blah. Did not want to exchange the tank. Basically had to hold my ground as a customer with a receipt less than 24 hours after initial sale. They were very unprofessional about it but eventually exchanged. The tank was leaking so bad in the car ride over mind you, all windows had to be opened and we left the tank outside the store doors when conducting the exchange. The manager wanted to actually inspect and attempt to fix the tank and give it back to us. WTAF? Seriously? What happened to honoring the customer who has chosen to spend money in your store? 4. After all this went back a couple months later to buy a small part. Needed to use the restroom. The sign for bathrooms is clearly marked. The door was blocked by piled up boxes with a sign saying...Not working/available indefinitely... the door directly across which is obviously a bathroom as well, is marked Employees Only. When I asked to use restroom, I was told to go across street at Walgreens or the McDonalds. Ummmm ..... here is the deal.... I'm not spending money in those stores. I chose yours for business. Seriously? On Bainbridge Island of all places, is using the restroom that big of a deal? Do not spend your money here no matter how convenient you may think the location is. Take the 20 min drive to Poulsbo or Silverdale.

this isnt totally abt the store, but my best friend and I would like to say some words about little…read morehug fruit barrels. we got the six pack red ones, and they taste very special. they leave a nogasm taste in your mouth, like cherry and orange has a miscarriage, then had fun adult time with very tasting red 40 on your tongue. very nostalgic otherwise. also, the employees tonight were pretty nice, and we got kewl posters and some rlly good snacks )

There are many great items and deals that you're able to find for $1.25 each pending on your…read morepreference. My son joked about renaming the store dollar plus tree. My husband bought some items for home and hygiene such as crazy glue, body wash, toothpaste, and so forth. I bought practical items such as washable and reusable placemats, tongs, utensil rest, and blank birthday cards. This store carries arts and crafts items, party supplies. This location also offers Essential brand for home organization supplies. I'm not fond of this brand because material for storage bins are thinner and will disintegrate quicker over time. I care more about quality vs quantity. I couldn't find good quality collapsible bowls and eye drops for dry eyes. Bowls sold are thin. Only type of eye drops available were generic brand similar to Visine. Keep in mind that you're paying for what you get. Cashiers are courteous and friendly.