The company I work for uses these guys regularly. They have always been able to provide whatever we…read moreneed and have great solutions for those challenging situation in the industry. The staff is well trained and competent with friendly service.

This place is awesome. I needed asbestos removal bags and they sell them here as individual bags…read morewhich is awesome! To remove my popcorn ceiling I only needed 6 bags. I was greatful to NOT have to buy a pack of like 30 or 75 bags because those bags are 2.00 each! They were also really helpful in making sure I was prepared to drop off my asbestos properly. So thanks!

These guys are the best! I wouldn't go anywhere else for your pressure washing needs. They promised…read moremy pressure washer would be done in five business days, it was done the next day. Very reasonable prices. Last time I went to Ben's, they tried to rip me off once they realized I was a residential customer. I had bought a nozzle from them the year before for $75, and the salesperson then tried to sell it to me for $170. I called him on it and he sold it for $90. I'd rather go to a place I don't have to worry about trust. Seattle Pumps has my business after 20+ years with Ben's.

I needed to get my pressure washer fixed and had trouble explaining the problem-I did not want to…read moretake my machine in because I have 45 stairs and the pressure washer is super heavy. Will, one of the service people told me to take a photo and email it to him. Will called me back within minutes and told me they had the part in store. When I arrived at the store, Will and the service team explained to me how to fix my pressure washer. I fixed the pressure washer at home and am so happy that Will and his team took the time to walk me through the repair. Excellent customer service.

We could not have asked for a better experience in selecting and having countertops for our kitchen…read moreremodel installed. Harbor Kitchen and Bath + Countertops met or exceeded every timeline, they provided wonderful guidance and service, excellent pricing, careful and professional installation. Very highly recommended!

Excellent customer service! Curtis is always very helpful. Whether we're purchasing nails or…read morerepairing our fence tools, it's always a great all-around experience. Highly recommend!

I am going to say that this company is Absolutely Awesome! They deliver supplies to me, they search…read morefor products my company is in need of and just wanted to pass the word. Thanks, Jimmie

I work for a fabricator on the Olympic Peninsula and regularly send clients to the various…read morewarehouses in the Seattle/Kent area. I always hear good feedback about the customer service that they receive at Cosmos but today I had a client gushing about how helpful, knowledgeable and patient Marisa was when she came in to look at slabs. Cosmos has a great line of products and prices but it's their customer service that makes them stand out.

DON'T WALK RUN AS FAST AS YOU CAN AWAY FROM COSMOS SURFACES!!!…read moreCosmos has the absolute worst customer service I've ever encountered, and they do not back up their products. Unfortunately, Cosmos was recommended to me by our fabricator. A recommendation he now regrets and will never make again. I fell in love with the Phoenix Blue quartzite and purchased 2 slabs for over 5400.00. When the countertops were installed, I noticed immediately that the finish is not consistent and the stone chips incredibly easy. According to the fabricator the finish from the factory does not look like it was done correctly. It looks like parts are polished and others are leathered. Ashish from Cosmos agreed to come to our house to look at the stone with our fabricator. Upon inspecting the stone very closely Ashish said to both of us that he has never seen anything like this and will make this right. After weeks of contacting Ashish via phone and email we were finally told sorry Cosmos is not going to do anything. It's your fault for picking the stone and your fabricators fault for not catching the problems with the stone within 2 weeks of delivery. I then emailed Ashish directly and asked him to call me. He did not have the guts to call me and instead sicked his receptionist on me, Crissy or Chis was her name. She relayed the same message to me. Needless to say, I was not happy the receptionist calling me when I asked for the manager to call me and her lack of customer service. My husband and I made a trip to Cosmos that afternoon to talk to Ashish in person. Crissy or Chris greeted us at the door with ice cream stuffed in her mouth. She ran and got Ashish for us. We explained who and why we were there. Ashish flat our denied telling me and the fabricator that he would make this right. I pushed back and said I was right there and heard you say it. He then relented and admitted to both of us that he did indeed say it, but his corporate office will not honor what he promised. Then Crissy/Chris jumped in and said it's all on your fabricator, the stone's finish should have been caught within 2 weeks. I responded with I don't want to talk to you I want to talk to the manager. We then asked for another email to be sent to the corporate office and to copy us in. Ashish did do that but gave no real details, so I replied all with details. I got a call shortly after hitting send from an angry Ashish telling me not to contact him again and to deal with corporate. It's now been 2 months with no response from corporate or the warranty department. I've emailed the CEO with no response as well. A few weeks ago, Ashish had his bulldog Crissy/Chris call the fabricator to say they would give us a 1000.00 credit. When asked for something in writing it's been radio silence. We are now purchasing 2 new slabs from a reputable company, and the fabricator is removing the counters and will install new ones after they have been refabricated. So, we are out over 5400.00 and the fabricator is doing twice the work for no extra money. My next steps are to file complaints with the states of Utah and Washington. Run away from Cosmos!! Part 2 ... Two days after posting this review to the SLC office I received a call from Crissy/Chris yelling that she had just read my review. She continued on with "I was never mean to you and can't believe one woman would degrade another woman." She then hung up on me before I could say a word. Had this been any other company but Cosmos Surfaces I would have been shocked. Such wonderful customer service they have...NOT!!!!!!!!!!!!!!!!

I just collaborated with Ray on my second Dunn Lumber order this year. His positive attitude, deep…read morelistening, problem solving, clear knowledge of Dunn's products, and simply excellent service remind me why my wife, Margaret, and I have been collaborating with Dunn Lumber on five home renovations over 35 years at Mercer Island, Lake Cushman, and now Dash Point. During our two collaborations, Ray and Dunn Lumber live Dunn Values: * Quality Materials: 100% of the products the Dunn Lumber team selected for the first delivery to our home were usable and high quality! Rarely so from either Home Depot or Lowes. * Trusted Advice: Ray educated me on my options swiftly and succinctly. The right products arrived on schedule later in the week! * Customer Commitment: Dunn Lumber is dedicated to providing a "square deal" to both customers and employees, as promised by Albert Dunn in 1907. Ray has the judgment, discretion, and authority to help me out with fair and reasonable product pricing and delivery based on our first order, despite our second order's lower quantity. That nurtures our existing loyalty my friends! * Family-Owned Legacy: In Ray, Dunn's 5-generation legacy continues...one delighted (and repeat) customer at a time!! My heartfelt gratitude to Ray Negrin, CEO Mike Dunn, and the entire Dunn family team! I look forward to our next Dunn Lumber collaboration where, on renovation number six, Margaret and I create more regenerative living - aligned with nature and the logic of life - in the built environment. Cheers, Captain David Gallimore Avid home renovator and regenerative life, leadership, and business coach helping navigate purpose-driven leaders to a more beautiful, bold, regenerative future for all generations!

Spencer did an amazing job at this Dunn Lumber location today. He helped us put in an order for…read moreTrex today for a new deck getting built. Service was above and beyond. Place was clean, no wait when got there. Organized and people with knowledge. Recommend this place to others.

It's a total boys club. Sexual harassment starts at the top and goes to Service Supervisor…read more I couldn't report it because I was one of two women who worked there. It'd be easy to know it was me and I feared retaliation. Employees rarely get one year reviews on time, and we were told that it is our responsibility to tell our boss when to review. When I went hunting, Andy Van Buren told management trainees to cover for me by 'sit at her desk and look pretty' Ryan kept trying to solicit for sex. I got a quote for a tractor with my employee discount, and I managed to find the same new model for dramatically cheaper. New employees who knew the finance manager outside of work (mother of managers best friend) were paid more than employees with seniority and the qualifications for raises were kept secret. I'd rate a 0 if I could.

Great customer service! Everyone here is knowledgeable and happy to help. If they cannot source a…read morecertain part or work on a particular type of machine, they will selflessly forward you on to the right people. Way to go!

Have been dealing with Bainbridge Island Branch for 25 plus years through ownership changes from…read moreLumbermans to Pro Build to Builders First Source but the constant has been the superior service I get from the contractor sales group and yard personnel which is unchanged for the most part. They have been exceptional and always go the extra mile to make transactions timely and smooth, which you dont get from the big box stores.

If I could give zero stars I would. I wanted to buy my front door locally and although they only…read morehave 3 stars here on Yelp, I took my chances with Builders FirstSource hoping they'd prove the 3 stars wrong. I've also heard from locals who have had a bad experience not to use BFS. Well the 3 stars and rumors proved to be right! From the beginning of my order process with Sean and Bill, I've been disappointed. I waited over 8 weeks (quote 5-7 weeks) for my front door to arrive only to have the wrong door delivered. Bill said it was the vendor's fault and that I'd have to wait another 6 weeks to receive the correct door. Maybe BFS is a good resource if you're a construction company purchasing large quantities, but as a local homeowner with a one item purchase, I felt insignificant and unimportant.