TDS is a scam, horrible customer service and refuses to cancel your service and will continue to…read morecharge you. The services goes down every week leaving customers without internet and when it does work it's horrible connection. Worst customer service/care/support/ business I've ever dealt with. All the 1 star reviews are true. NEVER USE THIS COMPANY

Terrible speed performance, and overpriced. Sometimes you get a good customer service person who…read moreknows something. Lots of service interruptions throughout the year. The technicians who come to the house are good, and know what they're doing. On the service and customer service side, it was nearly impossible to return a modem: TDS gave me the wrong address and then it took numerous attempts to find somebody who knew more about how to get the modem back to them. Very happy to no longer have to pay them any money.

I am absolutely furious with this company for charging me over $80 a month and delivering a service…read morethat is a complete joke. Every time I call for help, I'm subjected to an endless cycle of being transferred from one clueless representative to another. Each one claims it's someone else's job, wasting my time with pointless speed tests that show I'm getting nowhere near the 1 Gig service I'm paying for. I've done every system reset and followed every instruction they've given me, only to be told to "have a great day and hang up" without solving anything. My setup is simple: two computers for gaming, two phones, and no TV streams. There's no way four devices should cause my internet to fluctuate from 0 to 200 to 25 to 300. I've never even seen a 1 Gig service, let alone experienced it. Downloading games is a nightmare, taking over an hour for a small game and an entire day for a larger one. My plans are constantly ruined because updates can't download at the speed I'm paying for. I remember going to the grocery store and coming back to find my game barely halfway done! This is unacceptable, and I urge anyone considering this company to think twice. I'm done wasting my time and money on a service that doesn't deliver.

If you're able - do not ever use TDS. They have an incredibly cheap website that hardly ever allows…read moreyou to get in, and actually ensure your bill is paid along with not sending out any type of payment confirmation. Next, their customer service reps are the worst I've ever dealt with before. Overall, crappy internet at high prices, zero accountability or trust. This a bad faith business. Wish I could give less than 1 star.

This company is a scam artist. They steal lie and fake Information just to get your money. The…read morecustomer support is horrible the people on the team refuse to do what you want they do what's best for the company. I called and canceled my services but they continue to bill me for services I don't receive. They won't answer your calls or help you with problems. The quality of internet service is horrific and doesn't work 30% of the time

TDS has such poor customer service. We wanted a transfer from one house to another in Estes Park…read more After 3 weeks they have not been able to provide internet & TV to the new place. The EP crew are friendly & helpful, but the TDS staff working remotely have not been able to do this simple transfer in 3 weeks!!

I have been a skybeam customer for over 7 years in the Idaho Springs area. Beware. Their network…read moretower on the top of Bellevue mountain is completely overwhelmed and they have no way of providing you anywhere near the amount of bandwidth that they promise. Recent tests show that my average bandwidth is 25% of what they promise and at peak hours they do not even provide 10% of their promised bandwidth. I understand that bandwidth may vary, but I NEVER get what I pay for, not even close. Tech support's hands are tied because they have oversubscribed their system and there is nothing they can do about it. But yet, they still continue to sell 5Mb plans and even higher when they cannot even deliver half a Mb during peak periods. This is a deceptive practice and they will do nothing to address it. They simply do not care. This is a service to be avoided at all costs.

This is the worst company and service I have ever dealt with. Yesterday (7/14) a technician was…read moreout to resolve an issue where our internet service failed to connect. The technician was finally able to get it resolved, he told me he changed the frequency it was using. When he left I noticed the speed was very slow, we were getting 15mbps and now getting less than 5 mbps. I called today (7/15) to get it resolved, below is the exact conversation, hopefully you have it recorded and can listen to it. I will be cancelling my service if you ever answer your phones. We will be going with Aerux, which I was told by your technician on Monday, they were a MUCH better company with more reliable service. So thank you for recommending a company that has good service seeing you guys can't do that. conversation with technician on 7/15/2014: I called and talked with a technician explaining the issue and he put me on hold forever and then comes back and tells me the tech yesterday "tried two different radios at 15 mb and they wouldn't work, so then he changed it to a 5 mb one and it worked, so that is what we have now". I say "seriously? You downgraded us without even telling us?" Well it wasn't me, it was the tech Well I know it wasn't you but the tech works for your company right? Yes Well then your company downgraded us without even telling us No, it wasn't the company it was the tech So you guys don't stand behind your employees Well it is not me OMG, you guys..... Click - your, Skybeam technician on the phone hung up on me.

Had issues with Porting a phone number, Roberto was amazing at figuring out the issue and…read morecorrecting it after multiple other on the phone could not. Courteous, knowledgeable service, thanks.

After waiting patiently over double the time they told me upon check-in, the person waiting on me…read morewas COLD, unempathetic and extremely curt to me. He did not want to try to help me at all. I had a good experience there previously, but that person was not working when I was in. I walked out and did not spend a dime there. And I will not again.

I wish I could give zero stars as this place is absolutely terrible. No training to the reps and…read morethe manager is extremely rude. Run away from this store and go to an actual AT&T store. Adding a line has now taken us 2 days and numerous trips back to fix everything they messed up.

Terrible customer service don't recommend AT&T. This location or the location in centerra across…read morethe way I've tried making cash payments at both locations. Terrible customer service it is not it

Excellent service, help and advice from Shemsa!…read more Had problems with my and my wife's phone. Within minutes she diagnosed the problems. Fixed the problems. And when I asked for a better plan to suit our needs, she was able explain the services available. Shemsa was a life saver! I would recommend coming to this Verizon store for your needs. They worked out better than the Verizon tech support I received yesterday.

If i could give a negative I would. If you do business with…read moreverizon make sure it's a verizon store and not victra. The customer service is non existent. They won't allow returns and the corporate number and email is unresponsive. If you call a victra store it goes to an off shore call center, which claims they will have the store call back. I have never gotten a call back.

James helped me with a project last year and was amazing to work with! His knowledge in the…read moreindustry is remarkable. They also knew how to service the project and left the client very happy, safe and security with their security system. I highly recommend Sanctified Communications for all of your security, networking and alarm needs. James is just a phone call away!

From the owner: We are proud to offer the best communication options in Colorado and Southern Wyoming. We have been…read morediligently serving the communication needs of our customers across the Front Range for more than 16 years. We have unparalleled customer service and more than 30 years of experience. Whether you are looking for a better cloud-based service or a traditional in-house solution, Sanctified Communicaitons offers the best products for the lowest price. All while providing an unprecedented level of customer service. Find out more about how we can help with all of your communication needs today!