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    Fort Collins Connexion

    Fort Collins Connexion

    3.0
    (21 reviews)

    woohoo! FINALLY the long await high speed internet has arrived at our house and my family is beyond…read moreecstactic! With school being online this year, or a lot of it, and our very slow slow internet through centurylink we are so happy we finally have something that is able to keep up with current needs! The customer service was VERY friendly and so easy to make an appointment with. We had to make some extra phone contacts since my husband travels for work. And that all went smoothly. They approved the set up process based on when he was last home. It was easy to get a date. We got a date a few weeks out from when we called to get service hooked up. The service guy came and was very professional and got it all hooked up and turned on in under an hour for us. Currently due to covid, if you are going to interact with their employees you do need to wear a mask. but its pretty minimal. We were so thrilled when we saw the door hanger on our step that we were ready to go. They also have a way you can get an email when connexion service is ready for your house. The internet is working awesome! We are SO happy and we highly recommend this service!

    I was so excited for this internet. I am not an ex comcast employee like some might say below. I am…read morea normal Fort Collins resident. We pay for a gig 1000 and are getting about 90 to 80 upload and download speed, even hardwired in. We have been going back and forth with customer service and technicians at our house. Every time we try to escalate to a supervisor or manager, we are told no one is there that can help us and they will call us. We still have not gotten a call. There are two of us in the house that work from home, this is literally our lively hood. We had an appointment for another tech to come to our place, and they canceled it without telling us. They sent an email after they were supposed to be here. They don't really seem to care about customer service at all.

    TDS

    TDS

    1.1
    (72 reviews)

    We recently moved to Wellington and have only two providers, TDS and CenturyLink. Having already…read morehad CenturyLink and knowing how crappy they are, we gave TDS a try. Turns out they're not much better. The most annoying part is the lack of customer service. These photos are what was left after our installation. The cord was just left hanging out of the box, even though there's a conduit that was installed from the box to our house (new build), and the cover wasn't secured. There are at least four other homes connected to the box and all we'd have to do to mess with their internet is lift up the cover. I've contacted them three times about it, no one has showed up yet. Their equipment is also crap. They gave us a 1 GB modem (we have 300 Mbps service). Our internet was going in and out constantly, and not wanting to deal with their horrible service agents I figured I'd try and put in my old 176 Mbps max modem to see what happened. Internet works fine now even though it's about half the speed. The only thing positive I can say about TDS is it goes out less than CenturyLink did, which was all the time.

    We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

    BMC Hosting - isps - Updated June 2026

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