I contacted Jeff and was able to book him for a same day tv mounting project. He did an excellent…read morejob and was extremely friendly. We will be booking him again for future projects.

We were in a huge bind when another service failed to show up to dismount our TV when we moved out…read moreof our apartment. Jeff saved the day! He did a great job with both the dismount and then mounting it at our new place. Highly recommend!!

We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

Seriously so happy I found this crew!!! They will do great!…read more My home internet has been terrible for far too long and it's been frustrating trying to find something else..... the only thing that seemed like it would solve our problems was Starlink...: my husband wouldn't commit to helping me install it and wanted me to find someone who could do it and do it right! I poked around on the internet and I mainly ended up with random companies that were not "local" then I found Next Step Communications... I did their online form to get them to contact me and they did so basically instantly. The best part was that it was an actual person and not an automated system response. Jason & Ryan were on top of it and ready to help me however they could. I asked tons of questions and serval I probably asked serval times. My husband had some questions that I emailed them back and forth about. In no time it was evident that they were the ones that we wanted to install Starlink. The starlink equipment was ordered and the installation was scheduled. My starlink came sooner than expected and they adjusted their schedule to accommodate the early installation Their crew to install was two very nice guys who did a great job. Not only did they bring their booties to wear in the house but they literally had everything they needed in their vehicle. Ive had several different installers that have came to my home over the years and it usually stresses me out because they make an absolute mess and they have zero respect for your clean home and nice things. BUT Next Step Communications did a great job on the installation of my new Starlink service! The service requested was definitely completed with 100% satisfaction! It was so pleasant to have this experience with the crew from Next Step Communications. They even had a little shop vac to clean up behind themselves. Drop cloths, ladders of every size, mounts and cords for the starlink to adjust to their needs for this particular project. I felt 100% comfortable the entire time they were here and they were a pleasure to work with. Thanks guys for doing a nice job and doing your job, very well that is!

After a storm took out our Starlink Gen 1 satellite, Next Step came out same day to assess and fix…read morethe issue. Starlink then upgraded us to a Gen 2 and we got the same great service from our installer. Good value with great service.

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

Service is good, HOWEVER, my price jumped this month from $88.00 to $125 …read more Looking at other options. Cable and satellite TV or pricing themselves out of existence. Especially since I'm using the streaming DirecTV which means it's not even a satellite problem or expense. I'm paying for internet through somebody else. So that doesn't make it right raise the price 25 or 30%

On 06/04/26, I cancelled Directv after over two decades because of increasing charges. In speaking…read morewith a representative on that day, I was informed that invoices are billed one month in advance, and that by cancelling on the 4th of June, for the billing cycle of 05/29-06/28, my service would be ending after the 28th. Today, I received an invoice for the period of 06/03-07/02, indicating i owe for one more month of service. In speaking with Nel (#NM475E), a supervisor, he disagreed that they bill in advance, and would not prorate, given that I cancelled seven days into their billing period. I am hurt, by the way they treated a long time, loyal customer, by deciding to get as much $$$ as they could from me. No wonder they are struggling. GOOD RIDANCE!

Today I have been trying to get dish to solve this issue. It's been like this all week. We have…read morethem on the phone daily. Today it was a nightmare. We have had them on the phone all day. My husband talked to them first. I have taken the last 10 calls. Needless to say that I am totally pissed off So they told me that they would send a service man could be here on Sunday . Sorry but that is not acceptable. I'm waiting for them to return my call. If I could give them a ZERO I would. If you are thinking about dealing PLEASE don't.

Dish is one of the most scams you will have don't get dish network I called them a few weeks ago…read moreand they told me that I could get a payment arrangement but charge me 15 dollars so I said ok a week later my service gets shut off so I called them they charged my old bank account when I told them not too but throws ass---- did and now my bank account is over drewed and they won't help me too get my service back on and there customer service people hang up on you for no reason at all and they don't care about there customer all they care about is there selfs and money there very rude and unprofessional so I wouldn't get dish network plus I was promised 150.00 a month a month later my bill was almost doubled that and when you call they tell you oh well we can't do anything about it and your bill gets higher and higher every month

I have been a customer of nextlight for over a year. They are billing me for days I have already…read morepaid for. Looks like they are going down hill, poor customer service.

This makes me laugh. Terrible service - and a monopoly- they tell you that you are paying for 1g…read morebut it can only hit 700-800 - then the response is. Thats just how it works. Every company sells 1g and u get lower than 1g never ever do you actually get 1g speed? If that's true that's sad that every company out there is lying to the public? Or is it just you? Terrible quality terrible value - so disappointing that Longmont is such a thieving town. Manage your money better and stop profiting off our backs