I drive from Harrison Ohio to the shop in Dent. The service is excellent and the associates are so…read morenice and always have a smile. I want to give a shout out to Ian & Shon. I highly recommend this location. Tammi

I went to get an oil change and they recommended a radiator flush. I obliged and my car was a…read morelittle louder when I left than it was before the service was performed. Fast forward 2 months, my engine is making noises and overheating. Take it to a shop to get looked at, mechanic went to replace the oil pan and 2 quarts of engine coolant came out first then the oil. Meaning, they put coolant in the engine and then put the oil on top costing me a $1500.00 repair bill! DO NOT TAKE YOUR VEHICLE HERE!!!

Excellent service. They are thorough and caring mechanics. I got them (specifically Phil) as a…read morerecommendation from a trusted friend for some car woes. Not only did they take good care of me, they also let me know what might need to be done soon and what could be put off a little while. In my case, I needed a timing belt done on my Honda Civic. In the 2005 model, it's a good idea to get the water pump done and save on labor costs later and they also replaced instead of just inspected some of the internals where most places try to cut end costs to the customer there. In the end, their price was more than fair as compared to several other local options. Needless to say, I'll use their services again.

Whatever you do, NEVER take your car to Jim's Auto Clinic on North Bend and Cheviot. I took it…read morethere because my A/C quit working, they quoted me 562.00, then called me back and it was 1700.00, then they called me back and it was 2200.00!! Apparently they replaced the entire system. When I went to pick it up yesterday, my battery was dead!! They jumped me, it was ok until today, but when I got off work out was dead again! I got jumped, but when I looked under the hood, the whole engine cover was off!! And to top it all off, MY A/C IS NOT WORKING!!! 2200.00 LATER!!!! I AM LIVID!!!!

First time at this location getting an oil change. Ian was…read moresuper friendly and professional . Not pushy about buying services. Very informative. Waited 5 mins in bay until they started. Less than 30 mins total for everything. Will be back for sure.

Very efficient and informative. There was no wait time and the pricing is reasonable.read more

Good service, good products, doesn't take you too long but they are expensive. Maybe the cost of…read moregetting you oil change is more than I think it should be but I never get out for less than $115 with a coupon. The expected upsell isn't too pushy. I'm glad they check the lights. Some of the lights are tricky to replace and I wonder how well stocked they are. Either way, I'm glad they test because lights working correctly is a big safety issue. One issue I really don't like is they put on the sticker that recommends oil change after 3,000 miles. Most cars manufactures spec out a higher amount. It's not honest and for people like my wife wouldn't know any better.

went in Thursday at 2:30 and was done well before 3, did a great job , very professional,…read morerespectful, and great experience overall. spent 75 with a coupon ( search valvoline coupon in google )

This is the 3rd or 4th tire discounter location I've used in Ohio and all have been very good. The…read morecounter guys and mechanics all went out of their way to help me get everything I needed done on the truck. The mechanic went out of his way to help with a request that wasn't part of his job. Great place for tires, oil changes, and more. Keep up the good work guys!

Friendly staff. Nathan and Shawn are great I felt very took care of and felt my car was safe. They…read morewere quick and the pricing was affordable.

Lana and John (whole staff really) were absolutely amazing (I'm not sure of their names names…read morespecifically as it's been a long day of work for me) but the staff here went above and beyond. I didn't show up until 20 mins before close (7:40pm) due to work and was welcomed in for great service even that late in the day. Super helpful, honest and just a really great service. KEEP THAT STAFF. Thank you.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cincinnati.

Date: September 15, 2026 To: Valvoline Corporate Customer…read moreCare & Risk Management Regarding: Incident Report & Damage Claim at Valvoline Location ​Customer Name: Andrew Phone 5137650510 Email: Vehicle 2019 Infiniti QX60] Date of Service: September 15, 2026 Store Location:9879 coleraine ave, cinti oh 45239 ​SUBJECT: Official Complaint - Vehicle Rendered Inoperable & Lack of Support (Claim Urgent Escalation) ​Dear Valvoline Management and Claims Department, ​I am writing this letter to formally file an urgent claim and express my strong dissatisfaction with the service provided at your store on September 15, 2026. ​During a routine oil change, your technicians failed to properly handle the oil filter and informed me that they could not install a new filter due to thread damage. The staff claimed that a previous service provider had cross-threaded the housing. I strictly follow a 3,000-mile maintenance schedule, making this claim completely unacceptable and indicative of poor workmanship on your technician's part. ​As a direct result of your technician's failure, my vehicle was rendered completely inoperable, leaving me stranded without transportation to pick up my child from school. ​Furthermore, the customer service experience that followed was completely unacceptable: ​I spent over 40 minutes on hold per call across 3 separate phone calls trying to reach your customer support. ​I was promised that a Store Manager/Adjuster would review and approve the necessary repair and rental car arrangements, but I received zero call-backs or follow-ups. ​Due to this negligence and lack of response, I had to tow my vehicle to Urb's Garage for diagnostic and repair. The vehicle will be out of service for 1 to 2 days. ​REQUIRED ACTIONS & DEMANDS: ​Rental Vehicle / Transportation Coverage: Immediate approval and full coverage/reimbursement for a rental car while my vehicle is being repaired at Urb's Garage. ​Full Repair Cost Coverage: Valvoline must cover all repair costs assessed by Urb's Garage to restore the oil filter housing/threads to safe working condition. ​Towing Expense Reimbursement: Full reimbursement for all towing fees incurred to transport my inoperable vehicle from your store to Urb's Garage. ​If I do not receive a prompt response and resolution regarding this claim within 24 hours, I will escalate this matter to the Better Business Bureau (BBB), initiate a claim through my auto insurance for subrogation recovery, and explore formal legal options through Small Claims Court. ​I expect an immediate phone call or email response regarding my claim status. ​musicpassion23@gmail.com ​Andrew

Stopped by this location after having my oil changed at the Harrison Avenue location. I hadn't…read moreseen anyone fill my tires and when I asked, I was assured that they had been checked. So I came to Valvoline on Colerain for help. They were very friendly and helpful. My tires in fact had not been checked and my fluids had not been topped off. I heard the manager call the other location and tell them I was the second person THAT DAY that didn't have their tire pressure checked or fluids checked. While I'm VERY dissatisfied and disappointed about what happened on Harrison Avenue, I'm grateful for the guys at the Colerain location for making things right.

Had a low tire pressure light come on while we were on a road trip, and wanted to get it checked…read moreout. We found this place just from driving by, so we stopped in and told them the situation and told us it would be about an hour and a half and $35 for the repair. Well, they pulled our car in about 10 minutes later and they were finished altogether in less than an hour. Thankfully they found the screw that was in our tire, and repaired it. They gave us our keys back and didn't even charge us for the repair. The reason for the 4 and not 5 stars though is because of the unprofessional interaction I had to witness between one of the technicians confronting the sales guy. He was using profanity and speaking very ill of the customer. It was extremely uncomfortable, especially since my car was still being worked on at that time. I'm not from this area, but would I use this location again? Probably, because I wouldn't let one bad seed outshine the other really great associates here. Summary: very appreciative for them fixing my tire quickly.

Waited 3 hours. Was told they were plugging my truck up to see what the code says. 3 hours!…read more Finally ask, since I was waiting with a 1 year old baby after my brakes started clamping down while driving. Told they didn't have the part it would be 750 and I'd have to come back. Noticed that my truck had been keyed from the front to the rear end. Trash!

Recently, we had purchase a used car for our daughter and wanted to make sure it had good tires…read more We stopped by this Tire Discounters location and had gotten several welcome surprises. First, Cam, the store manager was amazing. He was friendly, knowledgeable and even gave us a great deal. The tires we were looking at cost more than the promotion on better tires, and he let us know. We were able to get the better tires and drove the car home (to our garage), Saturday. Saturday night, we found out the new front passenger tire had gone completely flat. Sunday morning, we called AAA, who put the spare on, and I made an online appointment with Tire Discounters -- same location. Monday morning, I contacted John and explained the situation. Not only did they pick up the vehicle, they fixed the tire and looked over the car to make sure everything was running right. They also fixed a heating problem due to a radiator flush. They dropped off the car the same day, which provided my family and I much needed peace of mind. I can't thank them enough for all the hard work they put in for our family's new addition. Thanks to Cam, John and the rest of the crew at this Tire Discounters facility. I would HIGHLY recommend this location to take your vehicle. You will be glad you did.

Called to place an appointment, guy over the phone specially says noon. I get to the store and the…read moreemployee at the counter tells me my appointment isn't set until 1pm. Why tell a customer the wrong time and have them waste part of their day, seems like either they don't care about their customers time or just simply don't care about the customer. Gladly will take my business elsewhere. 2/8/24

To clarify, I went to the new location in Anderson Township on Beechmont Avenue. I was treated with…read moreKarin in respect in regards to my 2017 Chevrolet equinox. I feel like the price for repair and advice given was well worth it! I appreciated the ride home during service and the pick up when my car was done. That was extraordinary service. Thank you again. Got my car repaired within three hours. Amazing service!

Finding Honest and knowledgeable staff that can fix anything from your daily driver to supercars is…read morevery hard to find, it's the real deal with very reasonable prices!