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    Urbanex

    5.0 (1 review)

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    5 years ago

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    Advanced Pest Innovations

    Advanced Pest Innovations

    (17 reviews)

    I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

    This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

    Orkin

    Orkin

    (11 reviews)

    Too pushy - Too many steps to go through for assistance -…read moremeaning they had to schedule a consultation first and that was 4 days out and then decide from there what to do. The amount I was going to be charged was ridiculous. I ended up having a very large white jacket nest in our playroom ceiling that I needed taken care of ASAP. Rude on the phone and I needed someone that day and I was told, " (my name) you need to work with me here." This was said in a rude voice. When I tried to cancel they wouldn't just cancel and in order to book the consultation I had to give them a bank/credit card . Unfortunately I booked a consultation but then shortly after I spoke to them, I received a phone call from a local long running company in my town who came out right away and didn't charge me anything. I'm definitely worried now because they have my card number. They never officially canceled my appointment. They made the entire experience stressful and complicated. Never using a chain business like this one again. ZERO STARS

    Outstanding Professional Service! Be sure to call this company when researching companies for your…read moreinsulation and pest control needs. I just had rodent foundation barrier applied, attic and basement insulation, termite prevention treatment, and rodent/insect services performed by Orkin, in Auburn, NH and the team that took care of my needs exceeded my expectations. Communication and documentation are important in many projects, and this team is a model example of what superior customer service is all about. I tend to be a detailed person as a result of my profession and look to documentation to support my decisions. The team at Orkin of Auburn, NH provided me with photos, videos, and comprehensive printouts for the entire project with prompt follow-up emails and daily home visits throughout the project. I was a bit hesitant at first when researching and selecting a company as I imagine many homeowners are. I would highly recommend their services to anyone looking for replacing and/or adding insulation as well as preventative treatment services in the area of pest control and management. I have had other companies in the past for pest control services, but did not have the results I expected until I contacted Orkin. Thank you Orkin for all you have done and will do for our family.

    Urbanex - pest_control - Updated May 2026

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