After searching online, reading reviews, and viewing pictures on pinterest it looked like Urban Texture was a safe bet and therefore justified the very expensive prices (downtown salon prices at a home based salon). I saw Britnney, I already had ombre hair but I was looking to bring the brown down a bit further and brighten up some of the bottom. Before doing this I asked if it was worthwhile to do the top or just throw some more foils in the bottom because I didn't want to waste money if you wouldnt be able to tell, she agreed it would look different so did both (it ended up looking almost identical as when I arrived but toned a bit better at the bottom...). As for the cut I specifically said I did not want bangs, and showed her pics of some cuts with shorter face framing pieces (bottom of ear length) and she said she knew exactly what I meant and asked her to just freshen up the rest of my layers. While she was cutting she kept cutting shorter and shorter on the one side and it began to look terrible. At this point there was a HUGE ledge near the top of my ear (it was about 3 inches thick so pieces that would normally be full length at the front were very short). I asked her what was going on and she said there was more hair on that side so she was having difficulty (I have a side part, which we discussed before, so obviously I have more hair on the one side). It seemed like she had no idea what she was doing, which confused me because all the pictures on facebook and pinterest by her looked like the same hair type and awesome cuts. At this point I asked her what to do and she tried to blend it more, she knew I was upset and the only other option to get rid of this huge shelf was to cut part of it into bangs. She ended up cutting some shorter (bang length) and leaving the rest. She knew we had no options because she messed up. Basically I had no option whatsoever because it looked terrible so I told her to just leave it and I ended up braiding it for the next 3 months. The owner was also working while this was going on, and they went in the back and talked a bit and then the owner rang me through. She knew I was very unhappy as she could see and hear this whole horror cut going on, yet proceeded to charge me the full amount (It came to almost $250). She charged me full price for the cut which was something like $70 or $80. I was so upset with this terrible cut that ruined nearly two years of growing my bangs out to match the rest of my long hair that I ended up crying in my car on the way home. I guess she figured there would be no way I would be going back so she might as well get all the money out of me that she could. Brittney was very nice, however the cut was the worst I've ever had and the color ended up looking almost exactly what I went in there with (which I specifically said I didn't want). At the very least for ruining my hair but overtly messing up the cut I should have been spared having to pay $70-80 for a cut that left me in tears. This is terrible customer service and outrageous pricing for a home based salon. To make it clear, these concerns were absolutely communicated at the time of the hair cut, I couldn't have made myself any more clear. From the comment below it sounds like I was expected to bring this up multiple times to have any resolution? I left it in their hands, knowing full well I had expressed my concern and extreme dissatisfaction and they decided to do nothing. I am writing this post 4 months later because I am looking for a new stylist and keep coming across their positive reviews and photos which were not an accurate representation of my experience and I don't want the same thing to happen to others. I left a regular tip because it is standard practice, not a reflection of my satisfaction. I do the same at restaurants. Maybe because I didn't have a fit and demand a discount they claim they weren't aware of the issue. Either way I absolutely made my stylist aware of my concern, and I could tell she felt bad for messing up and admitted she was having difficulty. To be clear, I have long, regular hair, nothing out of the ordinary. read more

I was so impressed with Urban Texture Hair Studio! The salon is beautiful, comfortable, has a great family feel to it and it was easy to find. Laurie is amazing; she found the perfect combination for my new Ombre color and seemed to know exactly what I would like! I have never been so happy with my color experience!! I have naturally curly hair that can be very troublesome and seems to need the right technique to not end up frizzy... Laurie found the perfect cut. The products that she uses in her salon are wonderful; she explained that she prefers to use products that include pure essential oils and the least chemicals possible. I am so happy that I tried Urban Texture; I can't wait to tell my clients and friends about Laurie and her staff! read more

I have been going to this salon for over three years. My daughters get their hair done here as well (ages 19 and 21 so quite specific about their hair salon). The atmosphere is very professional yet friendly and welcoming at the same time. The services are very skillful and the proficient stylists are up to date on the latest trends. Between the 3 of us, we have seen most of the stylists in the salon and we would not choose to go anywhere else.. read more

Went to Urban Texture Hair Studio today and got my hair cut by Brittany. She did a fantastic job!! The girls are Great, they make you feel just like family! The Studio is Fabulous warm and inviting. Laurie, the owner is terrific. If you are looking for a Hair studio that knows what they are doing to make you look your best, you need to make an appointment with Urban Texture Hair Studio. read more

I have been a client of Laurie's at Urban Texture Hair Studio for over 8 years now. What a great stylist and what a wonderful salon. All of the stylists are always going to classes to learn the newest methods of hair care. The staff is extremely knowledgable of the enviro friendly products used and sold at the salon. I wouldn't go anywhere else. The best hair studio in Calgary!!! read more

Urban Texture Hair Studio is fantastic. My stylist, Melanie, always does a great job on my hair and takes the time to understand not only what I want, but also explain whether it will suit me or not. I love the atmosphere - fun but also relaxing and professional. The other stylists are also friendly and personable, and the owner Laurie is awesome! read more

Laurie and her team are so, so talented!! I used to have 'hair cut anxiety' but that completely went out the window once I started going to Urban Texture. My colour is always flawless, Laurie is a balayage wizard!! The space is fabulous and so are the staff! I would recommend UTHS to anyone and everyone wanting the best hair experience in yyc! read more

If you are looking for a dynamic group of professionals to do your hair, this is the place. The service is outstanding and you always leave feeling great. Carissa has been doing my hair for years but I would recommend any of the ladies in the salon to style my hair. They are highly trained in their field and take great pride in their work. read more

This salon is top notch. The stylists are friendly, knowledgeable and always do a great job. They do amazing things with hair and color. Laurie is all about customer service and ensuring your experience is extraordinary. I have been going to this salon since it opened and highly recommend it. read more

Love getting my hair done at Urban Texture! Such a friendly atmosphere and I trust them entirely to do my hair as they stay up to date with all the latest. I got my hubby to give up the barber and go get pampered at Urban. I would recommend them to anyone looking for a new look. Linda read more

Laurie has been doing my hair for several years now and I absolutely love it every time. The service is exceptional and I always leave the salon feeling beautiful! I would highly recommend this salon to anyone who is looking for talented stylists and a great all around salon experience. read more

I tried Urban Texture for the first time, and was absolutely pleased with the outcome.The salon is very clean, stylish and comfy. The stylist, Melanie, was excellent. She did a great job with my hair and was very nice . Will definately go back and recommend it to all. read more

Wonderful atmosphere and talented staff. Laurie captured exactly what I was looking for. I will definitely be recommending this salon to friends and family. Very friendly environment- staff and clients all talk amongst each other. read more

I've been a client of Laurie's for over 10 years. I followed her when she opened Urban Texture Hair Studio and I'm certainly glad that I did. The studio is beautiful and run professionally, while still being a fun place to go. read more

Love it here! Best service, friendliest people, my hair always looks great when I leave there! Love that they have a Facebook account and send out latest trends and tips how to style hair too. Will never go any place else now. read more

Pleasant atmosphere and staff! Very welcoming, offered beverage, no wait time for appointment. Staff was super helpful and accommodating! I will definitely return. read more