I came to this salon because I read the three great reviews, I know not enough reviews probably but I really wanted to find a great salon! I opted for the stylist rather than the Master Stylist and boy did I pay the price. At the time I left, I was somewhat happy but there were some concerning things . I thought what the heck, just try to trust the process and the stylist. Well the colour wasnt that great, she did a toner and it did bring down the brassy colour I had but when I left the salon and went into my car and saw the color in sunlight, I realized how ASHEN it looked, it did not look good at all! Then I washed my hair the next day, I don't know how she cut it but she ruined my hair, I told her I wanted a trim only because I am trying to grow my hair out, well she cut it all over the place, horrible layers all over and absolutely NO STYLE to it at all! Again there were some red flags during the session but again, I was trying to shake it off and "trust the process and the stylist" She didn't style my hair well at all, and she didn't show me what the back of my hair looked like as is "customary". Again, at the time I was very complimentary to her but yet I was not really happy because I had wanted her SUGGESTION on how to brighten up my look and basically when you pay over 100 dollars for a style/colour then at least make it worth it. I know it's not a 300 dollar cut/style but over 100 has to mean something! So now, I absolutely HATE MY HAIR! whatever length that took me so long to grow out is GONE and the colour is so so bad. The Stylists name is Nola? Anyways, I booked another appointment before I left but that was before I saw the horrible dull colour job she did in the sun and before I washed my hair and saw my hair with an absolutely horrible cutting job. Please cancel my appt for July 26th, never coming back! I really am so upset with my hair and nothing can bring back the length except time and I will just have to figure out where to get the colour I want...she did understand what I want I will give her that , when I showed her a picture but it almost seemed like she didn't want to deal with it now or perhaps she couldn't really help me but didn't want to admit it? read more