Food is good overall and consistent from visit to visit. I have noticed over the past few months that service has become slow - regardless of time of day. It really shouldn't take 25 minutes to receive a simple sandwich after placing the order. Especially in a half-deserted restaurant. Unfortunately these wait times are no longer the exception. Not sure if there is some sort of staffing issue or whether this wait time is built into the experience. Either way, for the price and dinning experience, there are better options nearby. read more

Five stars best experience of my entire life best restaurant ever this place is super lively. Great chicken sandwiches great burgers really a true place for the family. read more

Josie at the register, polite friendly excellent customer service. Great job Josie! Another reason I enjoy Urban Plates. Great food at an affordable price. Enjoy, William K. read more

Great menu, with many choices. Small plates to appetizers, it's all here. Friendly staff and short waits for food. Would have given five stars but the Roast Beef sandwich was not tender. read more

The urban plate in pleasant hill is one of the better urban plates I have been to. The service here is top notch and Joe who was working the register was incredibly nice and helpful. Will definitely come back in the future. The pineapple coconut and lime drink is so good! Have to give a shout out to Manuel as well for bringing us water and checking in on us while we were eating. read more

I finally decided to try Urban Plates after eyeing it for a few years, and WOW, it was yummy! When deciding what to order, the menu instantly reminded me of Tender Greens. There were so many protein and side options. I ended up going with the chicken breast plate and added buffalo sauce. It was delicious! The mashed potatoes were buttery and flavorful, and the side salad was perfectly dressed with crunchy, garlicky croutons. I ended up getting it again for lunch the next day because it was so yummy! My mom and sister also enjoyed their steak plates, but wished the veggies were cooked a little longer. I will definitely be back! read more

Urban Plates - Chimichurri Grass Fed Steak with Herb Roasted Marble Potatoes and Rainbow Carrots & Golden Beets - Salad Near Me - Pleasant Hill, California

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Easy Ordered on line. Food was waiting for me. Only complaint was I would have liked the Steak a little more rare All was tasty read more

Food is always fresh and seasoned properly. My dinner is a Chimichurri grilled steak plate with a side of balsamic brussels sprouts and the herb roasted marble potatoes. I try something new almost every time I come, but my default is the braised beef with mashed potatoes. It's just like my grandma used to make them. read more

Urban Plates - Chimichurri grilled steak plate, side of balsamic brussels sprouts and herb, roasted marble potatoes. - Salad Near Me - Pleasant Hill, California

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Food are very tasty and good.. Service is good with the help of the cashier name Stephanie a very exellent service.. I also like the location near the cinema plays and also ambiance is nice. read more

My mom loves coming here. Today, service was great. We both ordered their cage free chicken with the beet salad, mom got it with rice while I had Mac and cheese. Also got an additional shrimp for $5.50 more to entree. We got two dragon fruit drinks. Both the beets and Mac and cheese are my favorites. Can't go wrong with the Mac and cheese. We really appreciated staff coming around to check on us. Manuel came over a few times even brought us water. He was very attentive. My mom loves the outdoor ambiance. This is the only restaurant she likes seating outside. Thank you for making our lunch so pleasant! read more

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Food was great. Ordered a seared tuna. Mashed potatoes with gravy and a beet salad. Been looking for a place that offers beet salad and they did not disappoint. There was a wasabi sauce that came with the tuna and it was good! Will be going back read more

Food 4.5/5 Service 4.5/5 ( fast casual) Ambiance 4/5 Overall Value 5/5 I love this place. The food is fresh, fun, generous portions and really good quality. Whether vegan, vegetarian, pescatarian or meat eater Urban Eats offers great options. The device from Stephanie at the register or Manuel bringing food is always with a smile. Urban Plates consistently appreciates your business and provides new food options regularly to entice you to try something new. I recommend without reservation read more

Urban Plates - Thai chicken soba salad, new item - Yum!! - Salad Near Me - Pleasant Hill, California

First time at Urban Plates with my brother. I was 100% satisfied with the crispy chicken sandwich that i ordered. I added buffalo sauce to it & it was the perfect spiciness it needed. The sandwich was crispy on the outside & tender in the inside. This sandwich was not too dry like other crispy sandwiches. One thing i would add would be lettuce as it only comes with couple slices of pickles. I paired my meal with the dragon fruit strawberry drink and it was soo refreshing. Im looking forward to coming here again to try other dishes! You order first & then find a seat. Your food is brought out to you. You grab your own utensils, napkins & condiments. It was a chill, calm environment. I really enjoyed the festive decorations that were up when i went. read more

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Tried this spot for lunch and overall had a good experience. The service was great. I ordered the chimichurri steak, the sides were delicious and the sauce was excellent. The steak had good flavor, but it was cooked a little long. Could've just been an off day, but the place is solid and I'd still recommend it. read more

Urban Plates - Macaroni & Cheese w. garlic parm breadcrumbs, Steak, Salad, and Shrimp. - Salad Near Me - Pleasant Hill, California

While Garrett was an excellent Host...awesome recommendations, friendly, & knowledgeable of the Menu offerings! However, we had to send our food back a couple of times...inconvenient! But tasty read more

Urban Plates - Salad Near Me - Pleasant Hill, California

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Clean friendly establishment. Staff always in a good mood. Haven't had a bad meal yet ! Pro tip sign up for the plate pass. $5 a month gives you 20% off meals and 30% off drinks ! read more

Urban Plates - Salad Near Me - Pleasant Hill, California

Service was amazing!!, Maira went above and beyond!!! Was very friendly and helpful, will come back.

Ordered a Caesar salad and strawberry basil lemonade for lunch pickup. My total came out to $26. The salad was decent, and the croutons were very good -- probably the best part. The chicken was subpar; it had flavor, but it seemed poorly cut and had too much skin. The lemonade was good and refreshing. Overall, it worked for a light lunch, but I don't think it's worth $26 for a salad. The rustic bread I got on the side was stale and chewy, which made it feel like an afterthought. read more

Tried Urban Plates for the first time last night and ordered the Chimichurri Steak. Unfortunately, my experience was extremely disappointing. While eating, I noticed what appeared to be clusters of fly eggs on a piece of steak... I rarely leave any negative reviews but this raises concerns about food handling and kitchen sanitation. read more

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Fist time coming to this location and they did not let down! The chimichurri steak is to die for, I recommend to get the macaroni and cheese and their carrots and beets. Ending of the meal with the mango tart is a must as well. Thank you for your hospitality Amar. read more

Delicious food and Manuel was a standout among the staff and personalities there. He was kind, warm, attentive and wonderful at his job. He elevated our meal there. Will return! read more

Had to come back and report how much I love their hummingbird cake, blown away by it honestly. It's not too sweet, the cream cheese frosting is amazing, and I love the pieces of walnuts, pineapple, and slight taste of banana 10/10. Their pineapple coconut lime refresher is also like the most amazing drink I've ever had. It has such a unique taste. & I've been loving their truffle fries. Thanks U.P for delicious staples, please don't ever take way the pineapple coconut refresher!! read more

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Meh. Mixed results for the 3 people who ordered the steak plate. One had no seasoning and the other two were ok. Buffalo chicken sandwich was ok. Had to add my own sauce which was unexpected. Fries were decent. Portion were a bit small but enough for an ok lunch. Not likely to return anytime soon unfortunately. read more

DINNER: LAMB OSSO BUCO AND MANGO TART One night in February after my nieces' play at an elementary school our family came here for dinner. One dish that intrigued me was lamb osso buco. Osso buco is normally veal so I wanted to try that dish with lamb. For dessert I ordered mango tart. Anytime lamb is served at a restaurant I tend to order it. I also love eating osso buco. I set an expectation that I would love the lamb osso buco. However the lamb tasted gamey. The aftertaste after every bite made it difficulty for me to finish this dish. What saved dinner for me was the mango tart. It removed the aftertaste I ate from the lamb osso buco. I don't visit Pleasant Hill often. I can give this place another try. However my rating for Urban Plates is based off this one dinner. read more

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I've always been curious about this restaurant having seen it while out & about in the area. I finally had the opportunity to try it out during a company luncheon, and I must say, "Wow!!!" Their focus is on naturally organic, grass-fed, etc. food that caters to health-conscious foodies. I love how you are able to create your plate according to your own dietary restrictions, or favorites. My plate consisting of grilled grass-fed steak, topped with a delicious chimichurri sauce, fresh steamed broccoli, and garlic parm mushrooms made it the perfect plate for me. The only thing that kept me from finishing it was that it was very filling... and that was without the bread. Although not everyone in our party got everything they ordered at once, their wonderful waitstaff went above and beyond to correct it and came back to check on us frequently. Overall, the restaurant is very clean & spacious. It is a great spot to work remotely over a refreshing glass of pineapple coconut lime replenisher, or bring the friends/family out for a great dinner before the movies, which is conveniently located across the street. read more

Yep. This place is DELICIOUS. Today was our weekly company lunch thanks to our fantastic owners . I am a mortician for Diablo Valley Cremation and funeral services in Concord. I had to look at the menu like 20 times .... I finally decided because this is my first time eating here to get a "sides plate" Mac & cheese, the cauliflower, brussels sprouts and the beets and goat cheese ..... the portions are perfect!! I love how it was packaged too. O M G If the sides or this amazing, I cannot imagine how their main dishes are. I can't wait to come here for a date night. I highly recommend this place. !!!!! read more

Urban Plates - Mac & cheese, cauliflower, beets, and goat cheese, and the delicious Brussel sprouts!!!!! - Salad Near Me - Pleasant Hill, California

The food was a turkey avocado club with fries delicious. The fruit drinks tasty I had the watermelon. Our host on patio Manuel was quick to check on us. Offered waters then checked on our orders. With in 10 minutes we had order. The patio was clean and conversation friendly allowing for catch since last gathering at Urban Plates. read more

Great food, employees are really friendly and attentive. Michelle has taken care of us multiple times and always provides the best service. She'll also give me great advice when I'm not sure what to order which is appreciated! read more

We were in the mood for salads and I had not been to Urban Plates since I had gone to another location where they did the cafeteria approach but it was a confusing set up. No such thing here - just order at the front and they bring your order to you. We had the grilled chicken cobb salad and the beet salad. Both were very fresh and the dlice of bread was actually very tasty. The grilled chicken was still moist and not overcooked . Solid place for salads. read more

Urban Plates - Chicken Cobb Salad - Salad Near Me - Pleasant Hill, California

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What happened to this place? Ordered for three people and nobody could finish what they had because it was so spicy hot! Even the chicken tenders. Food did not taste fresh or healthy. Won't be returning read more

I frequent the Urban Plates location in Pasadena, so I was excited to try the Pleasant Hill location for the first time. Unfortunately, the experience was incredibly disappointing. I ordered the beef and mushroom braise, and when it arrived there were literally only two small pieces of beef in the entire bowl. I mentioned it to our server, and she was kind enough to bring out another bowl, which I appreciated. Unfortunately, that didn't solve the problem. The beef itself was extremely tough and chewy--nothing like a properly braised stew. It was honestly one of the worst braised beef stews I've ever had. We also ordered plain corn on the cob for our toddler, but it came out with an orange seasoning on it instead of being plain as requested. That was frustrating since it was specifically ordered for a young child. I've always had consistently good experiences at the Pasadena location, so this visit was especially surprising. Based on this experience, I won't be returning to the Pleasant Hill location. read more

Great new fall items . Korean everything love it . Had lunch with the new wrap amazing. Might have to go tomorrow again. The place was busy and popping. As crazy as it was the vibe was upbeat and fun. read more

The surf and turf was fantastic. Healthy beets and carrots and delicious Mac and cheese. Delicious mango mint fountain drink with refills! Thanks to Cesar who is always pleasant and paying attention. He is very attentive to all the customers and makes them feel welcome and relaxed. Brings refills of their delicious fruit fountain drinks! Makes you want to come back for more! A quiet place to have a nutritious and delicious dinner after work! read more

I went here with my family because of the gluten free options, which are fairly plentiful. We ordered a gluten-free item as a separate transaction on purpose, to keep things simple and minimize risk of cross contamination, as one of my family members has a serious condition. We mentioned this to the counter service worker. However, the food was served on the same tray as the other food, which had bread and other gluten-containing foods in close proximity. The food was fairly disappointing. My wife and older son both thought that their chicken was gamey. I've been on a "Cobb Salad Kick" lately, so I figured I'd try theirs. It didn't stack up compared to three Cobb salads I've had recently at other restaurants. There wasn't enough dressing, and the chicken wasn't that great. It didn't have that much going on. Disappointed! One other negative: I personally do not like the 3% "Living Wage" fee added. It seems odd when businesses do this. I would prefer a higher priced item, clearly listed on the menu, over what I consider to be a "sneaky" markup. It was mentioned on a little sign by the register, seen as I was about to place our order. The ambience is fine. Clean and casual. Counter service. read more

Urban Plates - Chicken Cobb Salad - Salad Near Me - Pleasant Hill, California

Urban Plates always hits right. I stopped in for a coffee and ended up walking out with dessert -- no regrets. The Chocolate Vanilla Layer Cake looked so good in the case I couldn't pass it up. It's just as amazing as it looks -- rich, moist chocolate layers with vanilla cream, fresh berries, and those edible orchids on top. You can taste that it's made with care, not mass-produced. The Chocolate Chunk Cookies are also a must. Big, soft in the center, and full of real chocolate -- perfect with a hot latte. Simple but done right. Service was quick and friendly, and the place had a really comfortable vibe -- bright, clean, and welcoming. You can tell they take pride in what they do. Urban Plates just has that feel-good balance -- fresh food, great desserts, and people who actually care about the details. Definitely one of my go-to spots. read more

Urban Plates - Chocolate vanilla layer cake - Salad Near Me - Pleasant Hill, California

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The food is so tasty and very healthy. I love that they are always cleaning and keep the establishment nice. They have an assortment of drinks to choose from as well. Go in and check out their menu I'm pretty sure you will find something to your taste. read more

One of our favorite family spots!! During the pandemic, and even after, their family membership really stood out to us. Offering meaningful discounts on meals felt like they genuinely cared about helping families keep good food on the table, and that meant a lot. Their current Plate Pass still reflects that same thoughtful approach. There are always yummy options for everyone, which makes it such an easy win when you're feeding a group :P And do not skip dessert!! The flourless chocolate cake is rich, decadent, and absolutely worth it. The cookies too. Honestly, if you think you're too full, order them anyway. We always leave happy! :D read more

Coming home from a road trip to help move my 18 yo into UCD dormitory, we decided to stop by Urban Plates for dinner. I had a medium rare grass-fed burger and it was delicious. My wife had the BBQ chicken sanwich with truffle fries. Unlike the advertisement Pic, the fries barely had any truffle parmesan cheese. This wasn't as disappointing as being forgotten after the waitress told us that she would bring over some more. The other concerns was seeing who appeared to be the manager shooting the breeze with workers and noticing that there was only one waitress working 5 tables and a busser. The busser, Will, was the only person who acknowledged us when we raised our hands to waive down some help. I try to visit Urban Plates at least once a month with my family to make use of the 20% discount for being a paid member. I typically give this place 5 stars, but lack of service and food quality got me dropping my rating to 3 stars. I hope they get more help and management is more attentive to all guests and not just a select few. read more

Here at Diablo Valley Cremation and Funeral Services we are supporting local business by getting lunch for our staff once a week, each week with a new place. Urban Eats was great. Everybody loved the food and they didn't miss anything. read more

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We came here cuz we didnt have time to cook dinner. Our cashier, Bella, was really patient and attentive to our orders. We ordered blackened salmon with a side of mushrooms & caesar salad; surf and turf with beets salad & brussells sprouts. My salmon was good. The caesar salad however was not fresh was bit soggy and the lettuce had orange discoloration. Not sure if caesar salad should have tomatoes in it. My husaband's and our son's steak were overdone and cold. We dont make a big fuss since we dont want to waste food. We ate indoors. Table and chairs were clean and bot wobbly. Temperature s just right. read more