1. Urban Phenix - 4 Mile

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Glendale, CO

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Urban Phenix - 4 Mile

4.2 (18 reviews)

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8 years ago

Leonard was great. Put a request in for a small fix showed up promptly when I'm expecting the next day. Took cared the issue. Awesome!

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Review Highlights - Urban Phenix - 4 Mile

“The maintenance team, especially Leonard are always respond quickly and will answer any questions you have.”

Mentioned in 8 reviews

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AMLI Cherry Creek

AMLI Cherry Creek

(27 reviews)

Southeast

The on‑site team is consistently excellent, and I want to acknowledge the outstanding support…read moreprovided by Sam and Eathon. Their professionalism and responsiveness are truly appreciated. As a resident of several years, however, I have observed the property shift from what was once a genuinely luxurious community to one that now feels more average. I recognize this is not a reflection of the on‑site staff, but rather of broader decisions made by the AMLI corporation. There are several areas that no longer align with the standards of a luxury apartment community: limited covered parking, a very short pool season, a dog park that is not cleaned regularly, and an overall decline in maintenance as the property ages. Despite these issues, pricing continues to reflect a premium living experience that is no longer consistently delivered. additionally, there is no benefit as a residence if you continue signing year after year. They will have specials for new residents however no incentives to stay at the apartment Complex is offered to current residents. On a positive note, the gym remains excellent, and the location is highly walkable to many great areas. The staff is overall very friendly and as mentioned, I think a lot of these things are outside of what they can approve by a reflection of the Amli corporation.

Wow! Wonderful location, beautiful, modern, clean community and it's a nice quiet safe place to…read morelive. The leasing staff are amazing, especially Shannon. She is very kind, helpful, responding quickly and happily to any questions or concerns you might have, the maintenance staff are also incredible, they provide professional service to keep everything clean. The whole team are doing an awesome job. I am very happy to be living here, I highly recommend this community.

Griffis Cherry Creek

Griffis Cherry Creek

(53 reviews)

Southeast

It was a really delightful tour. My partner Perry and I have been looking for somewhere that is…read moreright for us and here is why we feel so excited about GHC. The virtual kiosk let us essentially tour a few apartments before having to chat with anyone. We had lots of questions it got out of the way for us and made our conversation with the folks working here that much more informative. The lobby is really delightful, not to mention offers a tasty latte! (p.s. the coffee machine has no disposable cups in GHC's commitment to reducing waste - love! And is stationed next to a dog treat station - double love love!!) The aesthetic of the lobby carried through to the amenities and units. We weren't sure if we were snagging someones spot when we parked but they have an open parking plan we realized which we prefer, we enjoy leveraging our good karma on the best spot! Looking forward to this being more than a tour!

Review only based on the tour: Sara(h?) the leasing agent when I toured was not informative or…read morehelpful at all. She answered my questions with very little engagement and seemed unwilling to provide helpful information. It seemed like she wrote me off immediately when I stepped through the door. Additionally, it seemed she didn't even want to be there at all. She was quiet unless I asked questions and didn't say much about the amenities, details about the community, or the unit I was interested in. Her answers were short and a lot of them were simply, "yep" accompanied by a fake smile. Her mannerisms were off-putting to say the least. She did not inspire confidence in renting here. Although I'm sure it would a fine place to live. In my opinion, she is not suited for a customer-facing role. I often wonder why some people choose to work in customer service when they seem so uninterested in helping customers or addressing their concerns. All of this to say, I hope she can grow into an approachable leasing agent with strong communication and presentation skills if she continues this career path.

Willow Creek Apartments

Willow Creek Apartments

(2 reviews)

Southeast

There are SO many things that I love about Willow Creek…read more The location is awesome - close to Colorado Blvd, but set back enough that the heavy traffic isn't an issue. The staff is phenomenal - the leasing and maintenance staff are prompt, courteous, and they take care of business. They go the extra mile to make sure that all tenants are comfortable and can enjoy a friendly, quiet atmosphere. The rates are reasonable, there's plenty of parking, laundry on-site, dog walk area, super clean apartments, feels very safe. The tenants are mostly mid-twenties to forties and there aren't a ton of kids (maybe one?). The appliances aren't brand new, but they are functional and clean.

I moved into Willow Creek in January of 2013 thinking I'd only stay for a short while. Little did I…read moreknow I would live there for three years! The management is wonderful - really, the best I've ever worked with - so helpful and professional. I had very few maintenance issues throughout my stay there but, if I called something in, it was taken care of almost immediately. Loved the location in Glendale. Just a mile or so from King Soopers and Target and within walking distance of lots of great restaurants. Beautiful location right across the street from Infinity Park. The only drawback, for me, was not having an in-unit washer/dryer, but the shared laundry facility was easy enough to use. The neighbors are nice people who mostly keep to themselves. Highly recommend if you're new to Denver and needing a comfortable and safe place to call home!

The Birch

The Birch

(25 reviews)

Southeast

DO NOT MOVE HERE. This is by far the worst apartment I've ever lived in. Listen to the other…read morenegative reviews on here. This place is INFESTED WITH BED BUGS and GERMAN COCKROACHES. I lived in Building 4, and you could see cockroaches in the hallways. I got bed bugs in my couch and my bed. And I know I wasn't alone, a neighbor in my hall had them too because I heard the pest control guy knock on their door after spraying my apartment. The entire complex was completely infested while I lived there. There were always couches and mattresses out by the dumpster the entire time I lived here, which probably had all been infested with bed bugs. The apartments themselves are awful too. The walls are paper thin. I could hear the person above me's TV at all times, and I could fully hear my neighbors' conversations in my bedroom. They also charge a $45 "common area maintenance" fee, which was a joke, the property is incredibly trashy. The back area had graffiti that was never removed the entire time I lived there, and almost all the apartments in my hall had one or two missing unit numbers on their doors. While my apartment was infested with bed bugs, 3 of the 4 buildings also had every single washer on every floor burglarized. All the coin slots were completely stripped off, making the washers completely inoperable. For months, we didn't have working washing machines and the apartment complex did nothing about it. When the coin slots were finally fixed, they would be robbed again within a few days because they never changed the door code or put up cameras. Every time I called them to ask when they'd be fixed and what steps they would take to prevent them from being robbed again, they would completely stonewall me and act like I was being a nuisance. This apartment complex is managed by The Collective Glendale. They manage 5 different apartment complexes with over 500 units collectively, and they clearly do not have enough staff or just couldn't care less. For months, they were short-staffed on maintenance, and that kind of mismanagement shows through this apartment complex in every possible way. To truly showcase how awful this leasing office is, one of their leasing agents was my neighbor and lived in my hall. He was truly a terrible person. He was constantly yelling in his apartment, and one time the cops were called because he and his girlfriend were screaming at each other in the hallway and slamming their door over and over. The cops came and told him to be quiet and go back inside. Once they left, he immediately came back out, started pacing the hallway, and screamed that he was going to beat up whoever called the cops. He did this for 20 minutes before the cops were called on him again. He never got fired for this, even after having the cops called on him again on a different occasion. That alone tells you everything you need to know about this management company. I could actually go on about even more problems with this property but I don't want this review to be too long. Living here was a complete nightmare from start to finish. Do yourself a favor and find literally anywhere else to live.

The Assistant Manager, José Morales is very professional and bend over backwards for the tenants…read more He always find solutions on any situation. To me and my husband it's been a great year; thanks José Morales for making every step easy. Keep helping tenants.

Infinity Flats - Unlivable conditions (don't believe me? I have multiple photos from previous dates showing the same)

Infinity Flats

(34 reviews)

Virginia Village, Southeast

Just moved in a week ago and we are digging it so far. We had a few issues with appliances not…read moreworking as expected, but Joe did a wonderful job at addressing all of our problems. Mainly writing this review for him. We have very new vaulted ceilings, there's a great pool and hot tub and a dog park with a fountain. I like the packaging system so far, they text you when you get a package and it stays in the office instead of somewhere unsafe. Thanks again joe!

TL;DR: This place is atrocious, and I suggest moving anywhere else…read more The long of it: I moved in during the pandemic and am from at-risk categories, so opted not to do a walk through. Someone from the leasing office sent me a video from the apartment I was moving into, but when I arrived on the day, I found out that instead of a natural-sun-filled apartment with a balcony, it was actually a basement apartment (they called it "garden level," but when the only windows are at eye level and 1/2 the height of normal ones, it's a basement apartment) with almost no sun, no balcony, that perpetually smelled like mildew and had a fruit fly problem from the second we moved in. I called the office and the person I talked to apologized profusely, said that the person who sent me the photos and videos no longer worked there, and that they would get me in a new apartment ASAP, and waive the exorbitant $400 transfer fee. ASAP ended up being months later, and by the time it happened, that person also no longer worked there either, and the District Manager, Ali, told me they wouldn't transfer me for free, but could reduce the fee. So, they charged me $200 to transfer into an apartment that looked more like the one the original person sent me, and then took $80 from the security deposit to repaint the walls in the one we moved out of. So, we moved into the new apartment and in this one, there was a significant leak in two parts of the ceiling, a fruit fly infestation, and the heat didn't work, and it cost a lot more. I continually submitted repair requests for the leaking ceiling and the heat. They ignored me until I sent official Notice to Remedy Breach of Warrant of Habitability language. And then they would respond, but do nothing because it's Denver and if you wait long enough, the temperature just naturally goes up. The way the law is written, if it gets above 70 degrees one time during one day, the next time it dips back down is a different incident. Looking through my emails, I had to send the Notice on 10/17/2023, 1/11/2024, 2/15/2024, 2/21/2024, 2/24/2024, 2/26/2024, 3/16/2024, 3/20/2024, 3/26/2024, 3/29/2024, 3/30/2024 (no hot water), 4/27/2024, 4/29/2024 (2nd notice), 5/4/2024, 7/17/2024 (no water at all), and 1/10/2025. At that point, the maintenance person put in a new thermostat, and it was immediately fixed. They never fixed the leak. I would get random messages that the problem had been fixed, but they never materially did anything except give me a bucket to catch the water. It got so bad that pieces of the ceiling started falling into the apartment and there was a giant standing water bubble in the hallway wall. Throughout our stay there, they would randomly add up-charges that made no sense. Including charging us for parking, which was not in the lease. They charged a ridiculous monthly amount for "security," but when my neighbor had his car smashed by another neighbor, there wasn't a security system. They also have a clause in there that they can enter your apartment for any reason they deem necessary without your permission or giving notice. (I found that out when I challenged them having the city workers traipse through my apartment for a second time in one year for "annual" inspections and asked them to tap another apartment for it.) When I got divorced, it was my opportunity to move out. So my ex stayed in the complex, but moved to a different, smaller, cheaper apartment, and I got out. We went to the leasing office together to ensure it was taken care of in the way we wanted -- I provided my new address and we both told them that I would receive the remainder of the excess paid rent, and he would take the remainder of the security deposit for the new place. Then began the long task of trying to actually get that money (the lease says 60 days; Colorado law says between 30-60). Save yourself the trouble. They charge enough that you could get a nice place. I'm in one now, and it's glorious. And cheaper than that hellhole.

Urban Phenix - 4 Mile - apartments - Updated October 2026

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