I had given the apartment community previous a 4 star review. A lot has changed since then. Overnight my garage was broken into and my late mothers belongings were stolen along with tools. This is the 5th break in and theft that my roommate and I have experienced in the last 18 months. When we repeatedly complain to the office the property management clearly states its not their problem. Then give some excuse why they can't be proactive to protect its residents. Usually the claim is money. Yet they are always bringing in contractors to annoying and incredibly low quality work to update the property. If they'd only invest in more security such as cameras that would deter most of the theft. They instead tell you they hire a patrol company who closely monitor the property. And by closely monitor that means twice a month a patrol car will drive moderately fast through and leave. Car vandalism, break-ins and theft are at an all time high in this community. Break-ins of garages and apartments are at a way too high unacceptable amount as well. If you like safety and security this is NOT the apartment complex for you. Management will in turn justify their lack of attention and effort and try to turn the tables to you, the tenant, as the issues. They claim to have rules that are enforced but they only enforce when they mean to send a message to the person they are targeting. They require DNA for dogs but then never enforce dog poop cleanup and its everywhere. They bait and switch you for every thing so be aware of that and force your side when you have an agreement in writing. When I first moved in the garages were $80/mo. When I chose to get one they raised the fee to $100/mo. When I signed the contract they bait and switched the fee to $125/mo. So don't be fooled. Also, towing is enforced at random and you might see non residents residing at the property for months on end and nothing happens. You might have friends over one time and mid day their car is towed within an hour. The property is located at the bottom of a hill behind the old big lots strip mall and is hidden from major roadways. Even though the road that is running through the property is public law enforcement does little to patrol. There is very inadequate lighting and when you try to request the property install more they simply tell you to contact Excel as they are responsible for outdoor lighting for the parking lots. Buyer beware. If you move here be ready and accustomed to have your property damaged and stolen. Know that there is nothing that will be done about it in the end from either law enforcement or the property. And because of its location the issue is much higher than the surrounding area. read more

Huge shout out to DJ, who found our missing cat. He escaped on accident and I was in a complete panic. DJ helped me look for him, which was totally not expected and was a nice surprise! He was just as invested in finding him as I was. He ended up finding the little rascal, so HUGE thanks to DJ. Other than that, we enjoy living here. Parking is easy, the units are nice and updated, other residents are friendly. The pool and hot tub area are newly renovated and is a beautiful space. The maintenance team is great too. I wish the clubhouse was open, it's been closed, open by appointment only, it's a great space and I wish we could enjoy it. Recommend as a place to live, and one more thanks to DJ! read more

Update: Rachel from the leasing office helped, and fixed the situation from a previous review we left, i'm increasing the rating to 5 stars for them caring to contact me to solve it. read more

I really enjoyed living here. The leasing office staff really are great and will take care of your concerns. My one knock was how long it took to take care of my dishwasher which was emitting a foul odor when not used frequently. It did take quite a while to get a replacement so I would definitely suggest staying on their case about broken appliances and other maintenance matters. Great physical location for getting around the metro area but the immediate surrounding areas are a little rough and the roads are littered with potholes. read more

We haven't moved in yet but we couldn't be more excited! They were prompt, professional and everything went through seamlessly. Thanks Connor! We are so excited to move into this community! Finding a nice place to live in Denver has not been an easy process. read more

Awesome place to call home. Staff is reliable and quick to respond. Amenities are a huge plus too!

The absolute WORST organization to rent from. Do not live here!! Had a terrible experience with management and a complete lack of communication. read more

I've lived here for almost a year (and I've renewed my lease) and one of the things that has always stood out was how attentive the staff is. Yesterday provided a wonderful example that I just *had* to share: It started off pretty normal, I was planning on going to the park and then grocery shopping when I heard something unusual - a kitten crying. I realized that the kitten was up underneath my car! I could hear it but not see it! I managed to get animal control to come and help out, but we just weren't having any luck (that poor kitten was r-e-a-l-l-y stuck). I went to the main office to see if they could offer any suggestions, and that's when I met DJ (a wonderful maintenance gentleman). Trying to brainstorm what to do, DJ just asked where I was parked and he jumped into his golf cart and headed that way. Several hours later, and with additional help from Cunningham Fire Rescue and the manager from Meineke ( they are super close to the apartments) the little kitten was rescued! DJ was so willing to help provide assistance that was outside of his normal job duties, and I was extremely grateful for his time and effort. I know that with the office staff and the maintenance crew that are employed here it really helps make a difference. It lends to a community that is there for you regardless of the situation. Thank you for all you do! read more

Pros: The apartment was clean and newly renovated when we moved in Cons: Our leasing officer (Danny) was unprofessional; the leasing office was not transparent about the move-out process; and community rules are not enforced I have no complaints about the apartment itself, and most people in the leasing office were friendly and tried to be accommodating. However, our leasing officer, Danny, was unprofessional. We were moving from DC and communicating with him remotely leading up to our move back to Denver. He was very casual about the process, and didn't seem clear on what his job entailed. He asked for weird details (how much my tuition at school was, how much I had received in federal aid), but couldn't tell me why he needed this information when I asked. He even asked me to fax over a copy of my financial aid award letter, which I of course did not do because this isn't relevant to renting an apartment. He also called my girlfriend and me "sweetie" several times on the phone. He was incompetent, and never checked in with us after we moved in to make sure everything had gone smoothly. Secondly, the leasing office did not enforce their policy on marijuana. Even though the community rules in the lease clearly said that residents were not allowed to smoke marijuana inside or outside their apartment, our neighbors did so everyday, and many of them multiple times a day. It made it very difficult for my girlfriend to breathe if we left our windows open. It would even smell up our closets. It got to the point where we had to keep our windows shut and use the A/C more because of how pervasive the smell was. We brought it up with the leasing office several times; they were slow to respond, and when they did, they said there was nothing they could do but put up reminders outside residents' doors reminding them of the policy. In my opinion, there is no point making rules if they have no intention of enforcing them. From the time we moved in until we moved out, nothing substantial was done to ensure that everyone was comfortable in their apartment. Thirdly, the grounds for the apartment were messy and littered with trash very often. I found trash throughout the complex, which looked ugly and was nasty (whole pieces of pizza, half eaten cheeseburger, a jar of pasta sauce, wrappers, etc...all real things I saw). Finally, the move-out process. We spoke with Sheena in the leasing office 60 days prior to moving out. We asked her if they were going to do a move-out inspection before we left the apartment so we could be present and they could inform us if we needed to repair or clean anything before we left. She distinctly told us that this was NOT their policy. She said that the move-out inspection would happen after we left and that we had nothing to worry about. We told her that we had been present for the move-out inspection at our apartment in DC, and she told us clearly that she wished the Parc had that same policy. Before we moved out, we thoroughly cleaned the entire apartment and bought new drip pans for the stove. I even replaced the blinds and lightbulbs myself after putting in a service request that was ignored. I also had family come over on the last day to help us clean. The apartment was spotless. Fast forward two weeks, and I received a move-out bill in my email from the Parc itemizing charges to my account for repairs and cleaning they supposedly had to do after we moved out. The charges are as follows: Blinds - $27; Sink - $15; Tub - $25; Carpet - $650.04 We called them promptly to discuss the validity of these charges, and were met with resistance and dishonesty. Sheena said that she had actually encouraged us to be present for the move-out inspection, which was completely different from what she had told us in the office. We asked for pictures of the above areas of the apartment; these pictures showed that the caulking on the tub was coming off (not our fault) and there was a small amount of soap scum in the sink. They removed these charges as a "customer service gesture", although they admitted that they were not warranted in the first place. We disputed the carpet charges, as they found a couple of spots on the bottom of the carpet after pulling it up that they told us was urine. However, there is no proof that these stains are urine and not usual wear and tear (other liquid, etc.). They told us that it was their policy to pull up the carpet after a resident moves out, but they NEVER informed us of this. Had they, we could have rented a carpet cleaner and made sure to avoid this charge. None of these stains were visible from the carpet's surface, and therefore, impossible for us to know there were still things that needed cleaning. They should have told us that they would inspect the bottom of the carpet. We would have ensured that the carpet was cleaned before move-out. Overall, a clean, safe place to live, but they try to bleed you dry right at the end. read more

It is unfortunate that we had to move out of town, so we moved out of here. If we ever come back to Denver, definitely this place will be our home again. Very friendly staff. They take care of all maintenance requests in a timely fashion and handled professionally. Everyone will meet you with a smile on their face. The apartments and the common areas have had a lot of improvement and remodeling under this management; Sheena, Rachel, DJ, and James are all nice to work with. I absolutely recommend this place. read more

I highly recommend this complex for anyone new moving to Denver. It is the best price you will find... nestled behind a strip mall close to the upscale Cherry Creek neighborhood. Parc at Cherry Creek Is very safe, you have the amenities of washer/dryer, fireplace, gym, dog wash station, staff is friendly and very helpful, apartments are clean and freshly painted. They have movie nights for the kids, neighbors are happy, there is a pool, and it's in walking distance of Cherry Creek Trail for the nature types! The strip mall contains an awesome kid/dog friendly brewery, pizza, Vietnamese and middle eastern restaurants, dog groomers, big lots, dry cleaners, barber, several car repair garages, a gas station, you have all you need right there! But if that's not enough target, Whole Foods and Walmart are all within a 3-5 mile radius!!! You can rent garages which I recommend due to the snowy weather months, and you have many leasing options from a month to 15 months. Parc at Cherry Creek is da bomb! read more

I have lived here for a year and I will not be staying here another year. This is why I would not recommend this place. The parking is awful. When I moved in there were literally fingernail clippings in drawers. Nothing was cleaned. It smelled like someone had been smoking in the apartment for years and their attempt to paint didn't cover the odor. There are lots of bad reviews about this place that I read before moving in, I asked the staff about them and they informed me that those reviews were written while under different management and the new management has a strong focus on tenant satisfaction. THIS IS NOT THE CASE. I have actually heard them use this lie with other potential tenants while in the office picking up a package. Throughout the year this is what I found the Parc at Cherry Creek is about making money, they will do as little as possible for you as a tenant. If the term slumlord refers to landlords who attempt to maximize profit by minimizing spending on property maintenance, they can file this place under said term. They have vague policies that allow them to fine you and make more money. They don't ever tell you about these policies and sadly enough simply paying the questionable fines is cheaper than hiring legal representation so they get away with it. My advice is DO NOT LIVE HERE Read more: http://www.apartmentratings.com/rate/CO-Denver-The-Parc-at-Cherry-Creek-formerly-Central-Park-Apartments-1650908.html#ixzz2SLbfdbZc read more

This place has been amazing to my roommate and myself. We were hesitant about apartment living due to a bad experience but The Parc has made me believe again! Our apartment is adorable and at a decent price. The front staff is always friendly and welcoming. When something breaks and we put in a service request there are there that day or soon after. We aren't the most jack-of-all trades kind of fixers and the maitenence guys always go out of the way to help us. They even gave us a plunger when our toilet was having issues. Greg at the front desk is awesome! read more

Apartment is pretty nice but parking is so bad half the time you have to park by Big Lots

We've had a wonderful experience here these 6 months while our home was being built. The staff is friendly and have oftentimes gone out of their way to help me through the end of my pregnancy and with my newborn and toddler by taking packages to my vehicle when I called to let them know when I'd be by. I come by here and there to rent movies (free for 2 nights, lots of options!) and have lovely conversation with them while getting a coffee and cookie, I definitely feel like a friend rather than an occupant. The pool is nice, but not heated so I couldn't take my toddler at all. The hot tub looked enticing.. But I was pregnant so I couldn't enjoy it. :( The workout facility, within the leasing office, looks nice and clean. Parking can be tough, but there's usually a spot nearby. We grabbed a garage for storage since it would have been more expensive to rent from a storage facility. We are on the third (top) floor of building 1, which has its ups and downs. Pro: "vaulted ceilings" in the living room instead of flat in the apartments below us, no one stomping above us, a better view (no mountain view) from the balcony that faces West, and we get great exercise with 2 flights of stairs lol. Cons: it's exhausting, we have to plan times to take our 2 small dogs out around the kids' schedule, I have to REALLY plan and be a pack mule if I want to go somewhere since I can't take a stroller with me, and being in building one is annoying with Quebec right next to us. I would have requested the first floor, but one wasn't available. The apartment itself: heating the place is sort of wacky, the living room is very cold since there is no heater in that room, but there is a wood burning fireplace. Our hard floor areas are a wood laminate (very grainy so hard to clean, but very pretty) and I've seen tile in other places. That seems to be the case with the apartments, as something needs fixed, it is replaced but not the exact same as others. You may get a top freezer fridge, or you may get one with an ice machine, different fans, lights, blinds, carpet, etc.. The windows are very inefficient so get thermal curtains or a blanket. Be sure to clean it yourself because they don't do a good job at checking the previous tenant's cleaning skills. Oh, and for the bedrooms there arent lights, just one of those upside down outlets (forgot what they are called) that are connected to the light switch. Have to say I love the closets for some reason. The reason I took off a star was the lack of response on maintenance, when I requested multiple times for the close and broken tree branches, balcony door and screen door wouldn't lock, and the window screens didn't fit properly. They did respond when I was smelling drugs in my 2nd bath, and they couldn't do anything without catching the apartment at fault. We can't figure out why we are smelling it in OUR apartment still. There was just one apartment available when we needed it (a month in advance) so be sure to think hard -but quick- about your decision. Blessings! read more

The Parc @ Cherry Creek has been amazing to our little family! After 3 years in such a great community, we are sad to have to say goodbye. The property management from leasing agents to maintenance staff is extraordinary! Manager Tori & Associate manager Sheena are the best! Thanks so much for a great experience! read more

Moving to Denver from Houston Texas was a daunting thought. Moving to Denver for my job, it was necessary to find an apartment that met my needs. The wonderful staff, Greg, Rachel, Danny and the crew made my moving into The Parc a seamless dream come true. Moving in sight unseen, Greg and the team sent me pictures and answered all of my questions. Moving in at first just my son and I, I always felt safe, the property is always neat and tidy and friendly towards pets. I highly recommend this apartment community. It is family friendly, so seeing children playing and people walking their dogs is a regularity. If you are looking for a nicely priced, lovely place and great management look no further. YOU HAVE FOUND IT. read more

Excellent place to live! The staff is friendly and private, however the location is not the best. The apartments are well maintained and the leasing office on site is full of great amenities. I'm really sad we had to leave this place. If you are looking for a private and quite community to live - The Parc is the place. I would for sure move back here if I had the chance to. read more

I lived at the Parc at Cherry Creek for a year and absolutely loved my time here! Everyone in the leasing office is so incredibly helpful and prompt. Danny, Rachel and Greg really work with you and value you as a person, not just a tenant. The price is excellent for the services that you receive in return and the property is absolutely beautiful and meticulously maintained. In my time here I haven't had a single complaint, because the staff continues to go above and beyond for their residents. As a resident for the past year, I have never had an issue with finding parking or with maintenance. There is always an abundance of parking spaces and the maintenance crew is so prompt and friendly. I would DEFINITELY recommend calling the Parc at Cherry Creek your new home! I am so sad to be leaving such a wonderful community and can only hope that my new apartment complex can provide a fraction of the positive experience that I have had this past year at the Parc. Definitely check them out! read more

I just returned from a trip to Denver to help my son find an apartment. After looking at several places we were a bit discouraged. Driving down the road we saw The Parc at Cherry Creek and just turned in to see what they had. We assumed it would be more than we could afford but went in anyway. What a wonderful surprise awaited us! We were met and helped by Greg and it was such a nice experience. We waited a day and after seeing places we equated as funeral homes we just knew we needed to go back to The Parc. Greg saw us when we walked in and immediately gave us another tour of the model. Within an hour we had seen the model, found out we 'could' afford it (and it wasn't the most expensive - by far), had financials immediately approved, signed and got the place! It could not have been easier. What a lovely group of people that work in the leasing office! They are helpful, friendly, and caring. Thanks to all - my son and his roommate are looking forward to moving in in August. Ya'll rock the Kasbah read more

Area is awful-Both of my vehicles were keyed while I lived here. We had things stolen out of our vehicles and off our patio as well-Leasing office could care less. I realize it's up to law enforcement but I would hope that the management would be concerned about burglary/theft in their complex. Never had one complaint made against us, rent was paid in full/on time every month, & we fully cooperated with the management on any construction, tests, cleaning, etc. There is no parking...at all and management randomly tows vehicles even though there is no vehicle registration. Went to move out and the leasing office charged us $1019 for damages? After I finally got the office manager to talk to me they said that the linoleum was stained by urine from our dogs....Linoleum does not stain and we have pictures to prove that there was no damage. We spent over 8 hours breaking our backs cleaning the entire apartment thoroughly (looked better than when we moved in) and there was no damage period. The floor had no damage and is still in the unit. We came back to the complex and it's the same linoleum floor in the unit (he new tenants do not have new linoleum installed). The maintenance supervisor did not actually replace anything and we were charged $1000 for stained linoleum. I do not recommend moving here to anyone. read more

This apartment complex bullies residents. If you choose to live at the parc expect to be bothered with sheiffs and extra fees. We tried to give our number out to our neighbors so if we were too loud or bothered anyone they could contact us because we want to repect our neighbors. My friend and i were watching tv on a very low level we had sheiffs show up. We have made contact with the management about the situations and feeling bullied. We were told that there is nothing that they could do. We have talked to our neighbors and nothing has been done we were told that. Ours dogs have been threaten by our neighbors. We told the management they said well just watch your dogs we as management can't do anything about it but fear your dogs maybe in danger. We have had fees on top of fees with no explanations. So if you choose beware this could happen to you. read more

Let me start off by saying that the management is amazing here which is hard to find at an apartment. Rachel, DJ, and James try their hardest to accommodate. My issue is with the construction of the apartments themselves and the actual tenants. First of all the parking here is atrocious. If you get off any time after 4 don't even think of parking at your own building. It seems a lot of people here don't work normal hours? Or at all? I don't know. The walls are paper thin and if you're unlucky enough to not be on the top floor you'll be able to hear every heavy footed step your upstairs neighbors make. We can even hear the alarm clock they use some mornings. Second, every one of our neighbors smoke, both weed and cigarettes, and they won't let us forget it either. Somehow our bathroom (which has no windows) always manages to smell like one or the other at all times. Not to mention our downstairs neighbors like to smoke at all hours of the day and night right under our bedroom window and don't seem to care how loud they're being. Management does their best with what the tenants give them but people here seem to think throwing trash on the ground is fine and leaving food all over for your dog to is it okay too. If you choose to live here maybe you'll be lucky enough to have better neighbors but from what we've experienced that hasn't been the case. read more