I was shopping for a stylish coat for a friend's Christmas present and found myself in an Express…read moreFactory Outlet in Castle Rock, CO. I found a great one that retailed at $168 that was on sale for $35. What a deal! This is what I like about true outlet stores. They can have real bargains. However, one can often find the same deals at the regular store if you shop the sales. Well, the coat was the wrong size. That is why I found myself looking for a local Phoenix Express outlet store. I headed over to my least favorite local mall, I still occasionally frequent, ARIZONA MILLS. The employees were friendly and quickly exchanged the coat for the right size. I did a little more shopping while there and could not not find any items priced right and also the right size. Express targets the 20 to 30 year old customer. I generally shop there for going-out clothes and some daily-wear casual items. I find them generally in the middle of the design trends for stylish club wear. I like their men's dress shirts. I find them on the quality level of the Gap. I find their quality slightly overpriced for their retail prices. Therefore, I generally only buy Express clothing items on sale or at their outlets like the one at AZ Mills.

I absolutely love Express stores! Their clothes are well done and they fit my body perfectly! The…read morelocation at AZ Mills Mall is not what I expected from Express stores. It spite of their beautiful items and overall good costumer service, the store is very very unorganized and dirty. I have been a costumer for years now and I recommend Express to anyone; however for a good Express shopping experience try a location diffrent than the one at AZ Mills Mall.

My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

Unfortunately, this store has been under new management for the past year and has become…read moreunrecognizable. What used to be a cute, organized, and friendly place to shop has become unkept and never has the selection that it used to. The service aspect has changed so much under this new manager, it seems they do not understand what it means to run a business. The last few times I have been in here, there has only been one employee working! Today I finally asked what is going on because she was running around trying to help five different customers at once! Apparently, their manager is only scheduling one person to run the store because she doesn't want to pay anyone, and the manager can't be bothered to show up and run her own store! I feel so bad for these employees who obviously get zero help from their manager and are expected to run the store by themselves. It is really sad to see a great boutique turned into a mess because of one manager who is incredibly selfish and careless. Really unfortunate, and I will never shop here in the future ever again.

great, safe, and very chill environment! owner is pure genuine and has great and affordable prices,…read morenowhere else can beat old habits vintage!!

I visited this store for my very first time after seeing it blow up on Tik Tok! For the holidays…read morethey were offering bundle bags on Black Friday. The videos I saw showed the strip mall being so packed with vehicles & people that there was actually a police presence just to help manage with crowd control. I recently moved closer, so I took the first opportunity I could to take a look at their goods in person yesterday...I was a little taken aback at how small the space is. From the moment I walked up to the front door- I was shocked to see that, that many people could have been waiting in line for hours and that the store would have enough merchandise to accommodate ALL those customers?! That said, I found the shop inside decorated in that retro style very suitable & quaint, but also only about 8 racks spread out openly throughout the store. The prices in my opinion were ridiculously high except for the $10 clearance rack by the front entrance. Even at that, many shirts I found stained, logos cracking/fading, with holes, or paint marks and overall just not in great condition for the cost! Additionally, they do have some pants, jackets and hoodies as well. Employees never welcomed us in. Too busy eating sandwiches. Find it very unprofessional to eat your food on the floor and at the registers counter to boot! They buy daily for vintage. You'll receive cash or credit. Generally, you will get more in store credit than in cash. Currently, they're accepting winter items and are being very "picky" ( as the two employees told me) about t-shirts. Odd since that's mainly what they carry & with that Tik Tok craze you'd think they would have needed a heck of a lot more merchandise unless it didn't fair well? Yet, again it's a small space with not a lot to offer, so wondering if they have things in storage and they rotate often or seasonally? Doubtful this will be a place I'd return. Think you can get more money by selling your goods on-line thru numerous apps. Or, going to a thrift store and finding vintage gems!

Fantastic experience in TORRID at the Tempe location I had a…read morebunch of items on hold and was running late and they kept the store open for a few minutes so I could complete the transaction and take the items with me that I needed for my travels. Autumn Jane, Liz and Emily have been great sources of excellent customer service and really wanting to make sure that I had the right fit & sizes, a personalized shopping experience and general joy in taking care of me! LOVE LOVE LOVE that kind of experience every day and will rave and make a point of sending personalized Thank you notes, calling local area manager and doing anything to praise their employees!! Thank you, TORRID, Autumn Jane, Liz and Emily! You are rock stars in my book and I will continue shopping in store and online for years to come!! My apologies if I'm forgetting any names of the individual sales team members!!

The girls that work there are great ! Especially the one (I can't remember her name unfortunately)…read morethat was helping me all night 3/15/25 I love this location I recommend 10/10

We love this store! They have the coolest shoes and clothes. We always find New and in style items…read more Everyone is always so helpful. They offer a military discount. You get premium quality clothes for a great price.

Great discounts on good shoes a lot of clothes as well and the staff is very friendly and helpfulread more

J. Crew what is not to love other than walking into the store to find some amazing savings on some…read morebeautiful cardigans... you guessed it, I'm obsessed with cardigans! My next piece of furniture will be an armoire for my cardigans, lol! I walked in & was in cardigan heaven of some beautiful pieces, then I was greeted by the lovely associate Marcy who was rearranging some clothes. She offered her help in me finding any pieces that I was in search of as I told her I was looking for some nice cardigans for my visit to my Aunts & Uncles in Boston this November. Well once I mentioned Boston we hit it off as she reminisced on her younger years & her visits to Boston, Marcy helped me along the way finding some amazing cardigans that will last for many years to come! J. Crew had a special going on with everything in store at least 40% off; so being that some items can be a bit pricey that does help save a few coins in your wallet for the next store you visit, lol! After deciding that I was going to stop at three cardigans & my husband picked out his selection of jeans, Marcy couldn't help but tell me to take a look at the final sale items in the back of the store! Thankfully I found some nice short sleeve pastel t-shirts for 60% off which you can't beat! Everything that I purchased I just love & can't wait to wear... don't know which cardigan I want to wear first, love them all so much! What makes this store great isn't just the gorgeous, high quality clothes that they sell but the people that are there to help you! They're not there to hunt you down but they're there whenever you're ready for their assistance & they're so nice without being pushy to make a purchase you may regret later! There's so many stores out there that can use more associates like Marcy because it's also those associates that can help to make or break that sale!

Great store and customer service. Emma and Mia were super helpful…read more Mia helped me with a return. I spotted a cute necklace displayed up on a shelf (see photo) that was the last one in the store and Emma got a ladder and got it down so I could buy it. I also embarrassingly bought the wrong size pants and exchanged them like 5 mins are buying them. Doh! Emma was super accommodating and didn't make me feel dumb. Both employees wore face masks. Thank you!!

I stopped by here to shop for candles. Not only did I find candles, they had such a vast selection…read moreof other cute items! My favorite was the unicorn charging power bank. They also had a neat retractable usb phone charging cable, headphones, clothes, shoes, toiletries- detox masks, hand creams, makeup and lots of other great stocking stuffers. The girls at the front counter were super nice and hospitable. Definitely a great place to shop for unique gifts!

Today one of my friends texted me alerting me that Francesca's at Dana Park was having a 60% off…read moresale and she scored 6 Volcano candles in case I was interested knowing how much I love volcano candles. I leave my house instantly to go buy the remaining 3 Volcano candles.. The employee sees that I'm holding them and says the candles aren't included in the sale. I ask her where it says that there are exclusions to the sale on the signs posted throughout the entire store. She replies that corporate didn't send those signs with exclusions. I explain that my friend had just bought 6 candles and received the 60% off discount. Later I found out that my friend had asked if the volcano candles were included in the sale and the employee said yes they were. I asked if I could speak to a manager, she said she was one of the managers and her boss was unavailable. The employee said her name was Jessie. Francesca's should have made things right and honored the 60% off the entire boutique as their signage advertised instead of being selective on what is on sale and what isn't, it almost seemed like Jessie wanted the remaining candles for herself instead of selling them to a paying customer.

I cannot say enough great things about this boutique! I live in north Phoenix and love taking the…read moredrive over to get the cutest pieces! Today I brought my almost 11 year old daughter, not only did she find things (which never happens), but she was obsessed with how aesthetically pleasing and beautiful it is inside, she absolutely loved our hype girls (it was like having personal help the entire time), the selection is insane we both walked away with a ton of amazing things that we will be wearing throughout summer and really all the seasons! The quality of every item I've purchased there has been amazing and the price point is the best I've seen! Seriously you have to check it out! You feel like it's your store and these are your friends helping you pick out your outfit for the day! My daughter is asking when we can go back! Such an amazing experience and the best most flattering styles that last!

I stopped in after I went to to a few other downtown Gilbert Shops because I know they have some…read morevery cute staples. I got a beautiful necklace and cuff bracelets. I am excited for their fall release because she always has cute outerwear online. The bag I got from here gets compliments everywhere I go.