I want to be as fair as possible. It's one of the few places I'll eat at the airport, but the…read morequality of the service is terrible. The food is ok, but the amount of people working there is not. There is one person doing almost everything: making the food and beverages and expediting orders. The last time I was there, before I actually left on a flight, there was one woman in the front doing everything, while I saw only one other person in the back doing nothing. I feel sorry for this woman, but this particular location in Concourse B needs to employ more people.

They did a great job expediting all the orders on a super busy Christmas travel morning. AND the…read morecashier did it all cheerily before 6 AM!

Arriving at CVG after a long trip, I wanted to grab a quick bite before heading off to my hotel…read moreroom. A hot sandwich sounded good to me and I stopped in at the Earl of Sandwich, one of the many fast-food outlets in the mall on concourse B. The outlets were not very busy as it was getting on in the evening, but my sandwich, "The Italian", was loaded with cold cuts including ham and salami pressed between two fluffy, toasted slabs of tender white bread. While not haute cuisine, it was exactly what I wanted and very well executed. I would love to sample some of the other items on the menu on my next trip through Cincinnati. Recommended.

I didn't realize that Earl of Sandwich is around CA. My expectation was that this was one of those…read moreplaces that I was lucky enough to try and it wouldn't be anywhere near home. The sandwiches are quite delicious and I wish I could try other options. Easy to order through a kiosk and pick what you like. Anything with beef and cheese sounds delicious to me, so that's what I got. Just love the fact that it's around a nice food court area and CVG is a clean and nice airport!

Stopped in for a late lunch. Ordered a Double Quarter Pounder w/ Cheese - no bun (low carb) and no…read morefries, plus a bottle of water. Food was hot and delicious!

This place is a joke. I ordered food to be delivered. Sure I get it that it has to go through the…read moreservice provider. but as I'm talking to the woman on the phone she just hangs up on me. I'm missing a damn shake. Thats it. But the customer service of this lady was absolutely astonishing. They mess up an order and I say something and then get treated like dog water is crazy. this isn't the first time messing up my order Either.

The food was great. It was our first visit - the Florence KY team is excellent and friendly. They…read moreare helpful and the inside of this location is very clean. The supplies for customers is well stocked and clean. My kid loves this place and we've been 3 times in 2 days. One thing about the Raisin Canes APP is it's a complete dinosaur. The location will be required to physically give you an actual physical , plastic rewards card by request only, and tell you to take it home and register it. The registration process is a dinosaur. If you don't choose a prefix for your name, e.g. "Mr, Ms, Miss..." it will not let you register. Talk about the 1980's. You can't see your password in the registration process to be sure they match. You'll never get this time back. And the Rewards, "card number" they require and the registration code on the back of this physical card is so tiny you'd better have a magnifying glass, don't be a grandparent, and have lots of patience. After 45 minutes I'm done trying to register this card. Too bad they don't join the modern world and just people sign up on the app without a physical member rewards card in our to earn rewards. In spite of this major letdown of the corporate office/ this restaurant and staff is fantastic and deserves full stars for excellence in every way. The "Raisin Canes", chicken was fresh and hot every time. Light, crisp batter. The fries were perfect, hot, fresh and crisp. And my kids love the Texas toast. And again this staff if absolutely top-notch! Good front end people who deserve to be there. Today we went back for lunch and a pleasant associate brought our food directly to our table. The presentation is beautifully arranged and clean baskets and paper. All new service-ware, everything looks and feels nice . I recommend this place! We'll be going several times per week. My kids are insisting on it. I'll have to wait for them to get modern and maybe get the app right (customers should NOT need a physical card) to register within a few years when they join the 2020's. But you should go to this location. They do Customer Service and chicken "right!" The line for drive thru is around the building and down the street for a reason. But go inside it's worth the experience. The bathrooms were clean also. Impressive.

I have been to several Raising Cane's restaurants over the past year or so. I see them get a lot of…read morehate on social media. "Bland", "tenders are too small"... I can honestly say I don't get it. We love us some Cane's. Yesterday, we were craving some Cane's, so we found this location on the way home from being away for a short weekend and this place was packed! Couldn't get in the drive as the line for the drive thru was wrapped around the building. Once we did manage to park, we quickly made our way inside only to find it packed as well. But the workers were on it. They know what they are doing at this location. Normally, spouse and I order the box. Has four tenders, slaw, fries and Texas toast. We always order and extra slice each. We also order an extra serving cup of sauce since you can never get enough. Yesterday... We did the Caniac Combo meal. Six tenders, slaw, fries and Texas toast. Extra toast. Then things got out of hand. We ordered a cup (yes, a cup) of Cane's Sauce. $5. Worth it. No regrets. Even tho the place was packed, the service was quick. While the restaurant wasn't necessarily noisy, one dip of a chicken tender in the cup of sauce and every sound melted away. Just two people with their Caniac meals and a cup of Heaven. The chicken was piping hot, as were the fries, the slaw is always great... but we added some Cane's Sauce to it and took it to another level. The tenders were large as were the portions of fries. Spouse couldn't finish the fries. They didn't skimp at all. We walked out with stomachs full. And plenty of Cane's Sauce left to enjoy at home. Definitely recommend.

The absolute best burger you'll ever eat! Talk about a variety of some of the best combinations you…read morecan place between a bun this place has it all! Not only are they super affordable, but they're super tasty and they're also super quick... It's amazing how they can have such tasty food cooked to order and in your hands in such a short time . Very well worth a try and the value is in my opinion extreme .. Stop by and give it a try... You will not be sorry...

Great food and service. A great stop even if it is fairly unassuming. I'm always happy to stop!read more

The food was what you'd expect from Subway and I have no complaints there. And for an airport, the…read moreprices were surprising reasonable. I wasn't a fan of the lack of cleanliness for the seating area, but it's an airport and I get that it will happen, so I just used my sandwich bag to cover the table. Now, for the issue. I was seriously off-put by the guy in the food prep area who was dipping and openly spitting into the trash can, relatively close to where I was trying to eat. That really bothered me and, in this day and age, is something that just shouldn't happen.

Would leave 0 stars if I could. Online is shows they open at 4:30am. I showed up at 4:30 and waited…read moreat the counter for 15 minutes while I watched 2 people stock the cool case. After standing for 15 minutes the male employee says "we're not open". I said online it shows 4:30, and asked when they do open. The lady informed me they open at 5-5:30. Never heard of a place that opens between a 30 minute window. After walking away and buying food elsewhere, (5 minutes have elapsed) I walked back by the subway to see them preparing food for someone else. I asked the female employee if they were open now and she shrugged her shoulders. What a failed establishment. Management obviously isn't present here. I got faster, better service from the market buying a premade wrap from the fridge. For a multimillion dollar company, you could do much better. Pay attention to who you staff and how much they care about your locations.

Pros: It's always good fried chicken. Pros: If you've never…read morehad a frosted lemonade, you are missing out. (Trust me on this one). Pros: plenty of seats in the food court. Pros: they can crank out food pretty fast. Cons: prices here are higher than normal. (Typical of airport food establishments). Cons: they dont use the chick fil a rewards app, so your purchases here don't count. Cons: It's always busy. I dont know how Skyline Chili stays in business next door; no one is ever eating there. Tip: Honey Roasted BBQ sauce...just trust me.

This location is super busy and open late. It's even faster when you order through the App. The…read moreservice is great, too.

Great service with wonderful food and a welcoming atmosphere! The wings and loaded fries are…read moredelicious and the waitstaff is very nice and acomadating

Wings are on point! Hot, fresh, saucy and great flavor. Our server was pleasant and kind. It's a…read morefamily friendly atmosphere. Lots of couples for casual dining. Screens are inside so you can enjoy the game. They are probably in my top 3 places for wings.

Got three items here, the fish filet sandwich, spicy chicken nuggets, and regular chicken nuggets…read more The fish was very dry and tasted a bit like it was freezer burnt. The spicy nuggets were a bit too spicy for me, but that could just be a personal problem. The regular nuggets were good but nothing special. It wasn't very busy and the food came out pretty quickly. If you order at the kiosk, pay attention to the number of your order because it doesn't ask for your name and the order # shows up very briefly. Overall it was a slightly below average but somewhat expected experience for an airport food vendor.

The pros: - If you have the Wendy's app, this location uses…read moreit, so you can order your food ahead (and you can use your rewards here- the Chick Fil A across the way doesn't participate in their rewards app). - Prices are reasonable for an airport and for Kentucky. Not much different than a normal Wendy's. - Breakfast offers are the best in concourse B, all things considered. The bagel line is always super long, and with the screens to order, Wendy's cranks it out. And their breakfast potatoes might be better than their lunch fries! I fly a lot, and if I need breakfast, I will come even from concourse A to pick up Wendy's here. Helpful note - don't get their vitamin water with lemon lime flavor. Felt like I was drinking floor cleaner. Was the only negative I've had after eating here several times.

It was disappointing. The atmosphere was the worst. There were flies everywhere. They had the back…read moredoor open. It was really hot in there and the food was just mediocre. Sadly, I would not return. The people that work there were very nice.

Person taking orders was rude and looked down on the food at the place she worked. Overcharged our…read moreorder as well. Inside all tables were very dirty. Chicken was soggy as well as the fries. Do not recommend.