1. Urban Laundry Butler

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El Monte, CA

Urban Laundry Butler

3.1 (8 reviews)
Open • 6:00 am - 10:00 pm

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Services - Urban Laundry Butler

Commercial laundry services

Laundry wash and fold

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Information on price and times on their website.

I have mixed thoughts about my experience, so here we go. So their website is nice and looks professional. It advertises $1.50 per pound for drop off fluff and fold laundry service with a minimum of 20 lbs. it also states a first time user 20% off discount. It stated on site to drop it off between 9 and 11am or 3 and 5pm. Which I did. I arrived and no one was there to help me. An older gentleman told me his wife would be back in a bit. So I waited around 10-15 min. A nice older lady approached me and we realized we would need a customer's help translating what she was saying. Which is perfectly fine. She stated it would be ready the next day after 3pm. When I tried to ask for the weight or a tag to connect me to my clothes she said not needed (red flag #1). I returned the next day around 4:30 yo pick up my stuff and this time there wasn't anyone tied to the business at all on site. I tried calling the number and got forwarded to voicemail. I then texted the number and they said they didn't know anyone dropped off clothes and asked for the name of the person who helped me. I didn't get a name due to the communication situation. I described her and he said he would contact her. She arrived about 10 minutes later and got me my clothes. Through translating I was told it was $15. As I pulled out my $20 bill that I was just going to give her and let her keep the extra $5 as a tip, she then told me that there was a labor fee and the total was now $30. Keep in mind I verified the price with her the day before. The nice lady translating for me kinda gave me a look like she didn't want to get involved with situation so I just gave in. I know my clothes were 19.5lbs because I keep a luggage scale with me as I travel for work and use these laundry services a lot. so that means I had to do the 20lb minimum. Now for the math. $1.50 x 20lbs is $30. $30 minus 20% discount ($6) is $24. Now I know $6 doesn't seem like a lot but when I handed her $40 she said she didn't have change. So then I just gave up and let her keep the full $40. And my clothes don't even smell fresh or clean. Long story short there was no professional transaction from first walking in the door to walking out with my clothes. If you want to do your own laundry there, the place is clean, has large newer equipment, and has vending for laundry, food, and drink needs. But if you're a busy person who likes fluff and fold services because you work long hours like me.... Find an another location.

There plan B because their AC hasn't been working rite for years.

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139
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3529

5 years ago

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1 year ago

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5 years ago

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3 years ago

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5 years ago

Cash only and no atm they forgot to mention it bring your cash other than that its clean and nice little spot

Business owner information

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Stanley W.

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4 years ago

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3 years ago

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5 years ago

Very clean laundromat. Great wash and fold service for giving me time for me to do better stuff with my time than to do my laundry.

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Super Laundromat

Super Laundromat

(21 reviews)

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This laundry is very well maintained. It's always clean. There is always a maintenance person…read moreincase you need help. I've only met Saul & Benjamin. They both have excellent customer service. I always see them asking those washing if everything is fine. The carts are usually put back and not scatter everywhere making it easier to move around the laundromat. There is various laundry to use for different loads. The $4.75 fits 2 full size bedding along with a twin bedding and maybe another blanket. There is also laundry's that take quarters and card. Whenever one has trouble with a laundry the maintenance person will offer to help fix the laundry, give your money back or they'll give you a complimentary wash on them. This is not often necessary since there are only a few laundries and dryers that are out of service. The time I was having trouble with one I recommended they place a sign, but they got someone to come and fix it pretty quick. The owner did mention he had a Mechanic service the laundromat every Friday. Probably because it's less busy Fridays. The maintenance people usually are cleaning the handles. They also have early bird deals Tuesdays & Thursday's. Plus they have vending machines with laundry bags incase they are needed, snack vending machines. There is also a Starbucks near by, taco stand and a shopping outlet across with Food 4 less, Subway, Chinese food , El Pollo Loco incase you want to grab anything to eat while waiting. The prices are very reasonable and the dryers are great at drying. Gives you 16 mins per quarter on the dryer. Honestly best laundromat I've ever come to have been coming here since September of 2020. And they always recommend wearing mask due to COVID. The owner's number is also on top of the maintenance room in case there is no one to help and he is quick to respond incase there isn't anyone to help. This only has to be done on rare occasions since there is usually someone. I've only had to call once. Plus the maintenance people always have recommendations such has turning you blankets inside out after half a cycle so they dry fully. And they let you take the laundry cart out to help take your laundry load in and to your car incase you have to many. COVID Hours: 9am-9pm Monday-Friday 7am-11pm Saturday & Sunday *that's what I was told lol Esta lavandería está muy bien mantenida. Siempre está limpio. Siempre hay una persona de mantenimiento en caso de que necesite ayuda. Solo he conocido a Saul y Benjamin. Ambos tienen un excelente servicio al cliente. Siempre los veo preguntando a los que lavan si todo está bien. Los carros generalmente se colocan hacia atrás y no se dispersan por todas partes, lo que have facilita el movimiento por la lavandería. Hay varias lavanderias para usar para diferentes cargas. Las de $ 4.75 le caben 2 cobijas de tamaño completo junto con una ropa de cama doble y tal vez otra cobija. También hay lavanderías que aceptan monedas y tarjetas. Siempre que uno tiene problemas con una lavandería, la persona de mantenimiento se ofrece ayudar a arreglar la lavadora , le devolve. su dinero o le dará un lavado de cortesía. A menudo, esto no es necesario ya que solo hay unas pocas lavanderías y secadoras que están fuera de servicio. La vez que tuve problemas con uno, les recomendé que pusieran un letrero, pero consiguieron que alguien viniera y lo arreglara bastante rápido. El dueño menciono que un mecanico hacks servicio a las lavanderias cada viernes. El personal de mantenimiento suele limpiar los agaraderas. También tienen ofertas por reserva anticipada los martes y jueves. Además tienen máquinas expendedoras con bolsas de lavandería en caso de que sean necesarias, máquinas expendedoras de bocadillos. También hay un Starbucks cerca, un puesto de tacos y una tienda al otro lado con Food 4 less, Subway, comida china, El Pollo Loco, y haveces pasa un señor a vender tamales en caso de que quieras comer algo mientras esperas. Los precios son muy razonables y las secadoras son excelentes para secar. Te da 18 minutos por cora en la secadora. Honestamente, la mejor lavandería a la que he venido ha estado viniendo aquí desde septiembre de 2020. Y siempre recomiendan usar máscara debido al COVID. El número del propietario también está en la parte superior de la sala de mantenimiento en caso de que no haya nadie para ayudar y él responde rápidamente en caso de que no haya nadie para ayudar. Esto solo tiene que hacerse en raras ocasiones ya que suele haber alguien. Solo tuve que llamar una vez. Además, el personal de mantenimiento siempre tiene recomendaciones, como darle la vuelta a las mantas después de medio ciclo para que se sequen por completo. Y le permiten sacar el carrito de lavandería para ayudar a llevar su carga de ropa a su automóvil en caso de que tenga demasiadas. Horas de COVID: 9:00 a. M. A 9:00 p. M., De lunes a viernes 7 am-11pm sábado y domingo * eso es lo que me dijeron

This is the laundromat I frequent and so far I've had no problems. Loads are expensive but that's…read morewith everything. Machines are clean and they just added a kiosk to buy detergent, etc. What they need is a restroom for customers.

Urban Laundry Butler - laundromat - Updated October 2026

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