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Urban Counter

3.5 (68 reviews)
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Order Urban Counter Takeout or Delivery

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URBAN COUNTER ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

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Bacon Burger and House Fries
Jayson H.

Last Friday I went there for lunch. I heard about how good this place is so I went to try it for lunch. I ordered the bacon burger add pickles and mayo with fries and a cup of cheese from the gas station next door. I enjoyed the food it tasted really good and it's another favorite burger of mine. It's now my favorite restaurant in Hinsdale. I recommend it if you're in the area!

Lynae W.

Out and about town and came across this establishment. Was a little skeptical because its literally attached to a gas station. Grabbed a breakfast burrito sans the potatoes & jalapeños. Burrito was decent for the price. Wanted a hot tea to go along with the burrito, but they pointed me to the gas station mart. That was a little weird so I settled for OJ. While we were there we seen what looked too be one of the best burgers I have ever seen. Burger was literally huge, and served with great looking onion rings. When I town again, I will return to Urban Counter to try the burger.

a plastic cup of coffee on a table
Leonard W.

"For people on the go" - Urban Counter I guess my first mistake was I didn't get it to go and set down to eat my food. So not worth driving out the way to come here. the only way I would ever come back is I moved within a 5 min driving distance and had to walk inside to pay for gas. I don't want to downplay it like it's a gas station with an a McDonald/Burger King attached to it. I walked in at the start of employee team meeting. I ended up having to turn on music to drown them out. Although I only got water. thought it was annoying I had to walk out of the restaurant down the small hall into the regular gas station and across the large gas station floor to get water/pop.(but at this point I'm probably just nick picking as I just didn't enjoy the food) Blue Cheese Burger- I think if I had gotten the Bacon Burger this review might be complete different but I ended up going with their "signature" blue cheese burger. Things to note I threw half the sandwich in the garbage before walking out. YEP! As visual good as the burger looked. It just reminded me of that one family member that buy some really cheap patties that come in a box 50. this was quantity over quality at its best. I'm sure a rep would defend this but these are the only kind of burgers I throw away. The only redeeming quality is that it was cooked exactly how I asked for it. (Medium) Mozzarella Cheese Sticks - Frozen from a bag Onion Rings - Frozen from a bag I'm sure we all have had frozen from a bag food that we love but this wasn't it for me. I ended up driving down the block to Whole Food and picking up a smooth and kicking myself for not just going there in the first place and grabbing something from the Hot Bar.

Bacon cheeseburger with hand cut fries.
Mike O.

My expectations for Urban Counter were modest. I hoped for a decent lunch in a clean setting for a reasonable price. What I got was a very good lunch in a surprisingly stylish spot for a good price. I came in to Urban Counter through its separate entrace from the BP station to the right. On entering, I was really surprised at how nice it was inside. They've got a monochromatic color scheme which works very well and lends it a contemporary feel. The quality of the decor seemed about on Chipotle-level if not a little bit nicer. I ordered my bacon cheeseburger (medium) and fries at the counter, and walked through a 20 foot hallway to fill my cup at the fountain drink dispenser in the gas station. That was a little odd, but I suppose it makes sense to not duplicate functions between the two locations. When they brought my meal to the table (about 5 minutes later), I was really pleased with the quality of the burger. It was cooked as requested, maybe even leaning towards medium-rare. That's really unusual at a place like this - they usually err on a level or two overcooked. The bacon was super thick and tasty, and the onion ring which served as a textural element on the top bun was filled with a tasty, though not too spicy, roasted jalapeno salsa. Overall, the burger was excellent. The hand-cut fries were a little less successful. They had good color, and were twice fried as all good fries should be, but the end result was not as crispy as I prefer. Perhaps if they were cut a little more thin they would have worked better. They were well seasoned though. I did some price comparisons with my five guys, who set a good benchmark for the fast casual burger spot. My meal at Five Guys would have cost about $2 more, and I'm certain the burger ingredients were better at Urban Counter (especially the bacon). Five Guys fries are definitely better. I can unquestionably recommend this spot for lunch. If this were a standalone restaurant in downtown Hinsdale, it would be easily the best option of its type (vs. Dips n Dawgs and Doggie Diner). But as they say - location location location.

Surprisingly nice interior to this place.

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1 month ago

Food was so good I honestly forgot how bad the customer service was! I'm sure they have some good employees

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1 year ago

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2 years ago

Business owner information

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Pride S.

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3 years ago

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2 years ago

Food is fine but Jesus Christ, I would of never guessed it would take 20min to make 1 bacon sandwich.

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2 years ago

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8 years ago

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13 years ago

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3 years ago

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3 years ago

The food is delicious and freshly made. Maggie is excellent at customizing sandwiches. Their breakfast burrito is divine, so tasty!!!

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3 years ago

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8 years ago

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11 years ago

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6 years ago

Their turkey burger was fantastic; not dry and very flavorful. The tater tots were hot and fresh. Really no complaints about this place.

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8 years ago

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Ask the Community - Urban Counter

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Swansons Deli - Italian Sub

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I really liked this spot. The place has the old-school rustic look.. The staff were super friendly…read moreand made conversation, which you don't get much anymore. I got the Italian sub, it came with mortadella, hot capicola, Genoa salami, provolone, lettuce, tomato, onion, oil, and vinegar on Italian bread. First bite, I was like yes... this is it. The flavor just hits right, salty, tangy, and a little spicy from the capicola. Bread had that perfect chew, not too soft, not rock hard. Maybe could've been a little toastier but that's just me, but honestly, it was solid. We also got the Turkey Cobb. Roasted turkey, blue cheese, and applewood smoked bacon on thick sourdough with avocado. That one was so good. The blue cheese really stood out, packed a flavorful punch that tied it all together. Portions were generous too, I didn't even finish it all in one go. I'd definitely come back and try the other sandwiches.

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Swansons Deli
Swansons Deli - Turkey with Swiss on a sub roll, minus one bite.   In the background a turkey with American cheese on a sub roll.

Turkey with Swiss on a sub roll, minus one bite. In the background a turkey with American cheese on a sub roll.

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Urban Counter - burgers - Updated May 2026

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