Food good, nice server..but service was SO SLOW!! We stopped by real quick and it wasn't real quick!! Sorry.

Our whole group came in for some chicken sandwiches. The kicked us all out bc we brought in drinks from Swig. All six of my family members and left to go elsewhere. Yall missed out on making some money and I will never come back here. They would not even take our orders!!! No signs on the door that said no outside food/ drinks inside. But even if I did bring in outside drink....im still trying to buy your chicken sandwiches urban bird.... Very disappointed that we could not share urban bird with our family from out of town. read more

Urban Bird Hot Chicken - Got kicked out for brining drinks in from a different place. - Chicken Shop Near Me - Webster, Texas

The food was tasty and the quantities are huge. We ordered way too much food. The price is equivalent to that of CFA or Canes. I don't know if this is something I would crave but it's a good joint. The music was a little loud but there were plenty of seats. Additionally the food took too long to prepare but we enjoyed it in the end. The Kale Slaw is surprisingly good. The elote fries were also a good choice. Overall, we were satisfied with our choice. read more

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Simply delicious crispy spicy chicken! The pieces are good size. You only need one or two sliders to make a great meal! Pick your spice level! read more

Urban Bird has been one of my go-to spots for a while now, and the food consistently delivers! On my latest to-go order, I got the BBQ Urban Fries (with the fries on the side), which came with mac & cheese, and I added the mild Nashville chicken. Sidenote * they do have different heat levels. I also grabbed a large strawberry lemonade, extra sauce, and a side of Hot Cheetos dust. Everything was packed well, and the flavors were fire. The chicken was juicy and flavorful, the sauces put everything on point, and that lemonade hit the spot. The service was quick and the vibe at this location is always welcoming, even for takeout. I've never had any issues before until this visit. When I got home, my mac & cheese was cold. I called to let them know, but instead of any sort of resolution, I was told, "The chef said the food was hot," while I was literally reheating it in the microwave. I had no reason to lie and didn't wanna go back and forth. I was a little disappointed, especially since I come quite a bit. I just wish the staff had handled that small situation with a bit more understanding, sometimes a simple "we're sorry" goes a long way. Still, this place is a favorite of mine, and one cold side won't stop me from coming back. I just hope in the future they handle things like that with a bit more care. Pro tip: Don't skip the Hot Cheetos dust it takes everything to the next level! That's just my opinion. Just a note to management: small gestures go a long way when something's off. A little acknowledgment or a quick fix would've made this review a perfect 5 stars. read more

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I've tried the location in San Marcos and Georgetown, I didn't realize a location was in Webster until I searched it via Google. Low and behold, it's closer than I imagined. This restaurant is located on the feeter road of 45S and in a pocket parking lot of Lowe's. It's a shared parking lot and Urban Bird is nestled between two establishments. The restaurant is pretty standard red and wood style with a giant rooster standing on the middle table. Plenty of seating inside the restaurant including a couch like seat facing the counter (I'm guessing for takeout orders). There was one person taking the orders and the same person bringing out the orders, but she was going quick so there wasn't never a line. I ordered the meatless basket with fries with bread. I asked for the seasoning and sweet tangy BBQ to be saturated. The cashier chick was very nice, smiley, and patient when I took my order. Of course, when I got my order, they only put the seasonings on meatless tenders. There wasn't any sauce on it at all. So of course, I didn't get what I paid for. Nonetheless, the food was still very delicious and hit the spot after a very long day. I was given a free card to get a lemonade. The food is good so I'll be back, but next time I'm going to emphasize the importance of covering the meatless with sauce and make sure it has the spices. I'm from the South so I love seasoned food. Note to any consumer, as I was leaving. I noticed there was a ton of broken window glass on the ground. I got very scared and concerned thinking my windows were busted (as that expense would be expensive). Luckily, my windows were fine no damage, but I'd still be aware because the area is growing and crime is starting to creep up. Just be safe out there. read more

Took 2 hours to get our food, ordered pickup ahead, wasn't on time at all. After waiting inside I asked about the food being respectful and nice to the new guy at the front and the lady helping him, they had an attitude and the lady was throwing a fit all because she didn't make my milkshake that was on my receipt because she forgot. Rolled her eyes and everything. Disrespectful for no reason. I ended up walking away. read more

I picked up the order with ease, they had everything ready to go and correct. I ordered a half portion of each of the loaded fries, and man each was worth it. each one was really loaded down and had a good portion of everything in each bite. they were not stingy at all with it. the tenders are cooked well yet not dry, the spices are nice and hot without being painful, and man those pickles! definitely coming back for more. read more

I've been here about a half dozen times and I usually get the same thing each time. The Buffalo Mac hits the spot. It's a large portion and really hard to finish it. The menu isn't the largest but has some good options. The Mac and cheese is creamy, fries crispy, and chicken tender. The commotion of it all makes a pretty good meal. The location is small and only seats about 30 people. Service is quick and usually don't have to wait long for your food. read more

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Well, what can I say. First time and Jeremiah was great at explaining my options. I went with the basket of 2 tenders. One I chose Nashville and the other extra hot. Nashville was the perfect amount of flavor and taste. But for me the extra hot was it. Especially with the Mac n cheese.. man o man. Also the hospitality of Armani. What a lovely young lady. Jeremiah's chillness and Armanis brightness was the perfect combo lol aside from the tender and Mac! I sure recommended and will be back! Looking forward to the location opening up next to my chiropractor on Almeda! Also the shake my son got was on point. read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Webster, Texas

Great hot chicken spot. Bonus point for being halal. The inside was clean and its a good chill type of vibe. Their chicken was yummy. I would definitely go again. read more

As a chicken stan -- you read that right, stan not fan -- I was very eager to try Urban Bird. I even told my cousin we ought to have dinner here after we both got off work. I've grown to love Nashville hot chicken the past few years, and I was thinking this place would make me love it even more. Wrong. First off, it's common knowledge that when a customer is served the fiery poultry, it comes to them literally hot. Like straight out of the fryer. I got mine lukewarm at best. Second, the spiciness was underwhelming at best, MIA at worst. I finished my order, but it was because I was famished. My cousin didn't enjoy his order either. According to him, his was served cold. He also felt the staff was incompetent. We both agreed that Raising Cane's was way better. At least I got to watch the Astros pound the Twins on the lone TV here. read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Webster, Texas

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We decided to order this In and it was so fresh and hot. We tried the chicken and waffles, the urban sandwich, and the special fries with Mac and cheese on it. Everything was so tasty. The chicken tenders were very meaty and fresh. The sandwich was huge and so good. The Mac and cheese was heavenly and the crinkle fries were awesome. Everything was so fresh and tasty. The coleslaw was fabulous and all the sauces were great. Nothing better then getting a to go order and the food being hot and fresh when you get it home. Great job! We will be back. read more

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I hate to downgrade a 5-star rating, but when you have slow or poor service, you're gonna lose some stars. I placed an order online. The site says it takes about 20 minutes once the order is placed. The order was submitted at 3:19 pm and I arrived around 3:40 pm to pick it up. When I arrived it wasn't ready which wasn't a big deal. The employees who were very nice said they had 6 orders come in at 3:33pm. It occurred to me that my order was placed at 3:19, but I didn't get a text message saying that the order was "accepted" until 3:33pm. So it took them 15 minutes to even acknowledge the order. I got my drink and took a seat and waited. The store was pretty busy, but it seemed like most of the people were waiting on to go orders. I sat and waited 30 minutes, before finally getting up to check on the order. It was sitting on the counter with a bunch of other orders. No one ever called my name. I do not know how long it was sitting on the counter, but I'm not happy that I had to wait 45 minutes for my order. It really defeats the purpose of ordering ahead if you're going to have to wait for an absurd amount of time anyway. I would have been better off just ordering in person. The food was good, but was lukewarm so I had to heat it up in the microwave. I won't stop patronizing the business, but y'all need to improve the speed of service, especially for online orders. read more

They changed their menu. A lot fewer choices for the meal fries. My husband was severely disappointed that they no longer had the Tie Fighter on the menu. Hope you like Mac and cheese on your meal fries because that is mostly what is left. I don't know why it says my location is San Francisco. I'm in Houston, TX. read more

If you're a fan of Nashville hot chicken like me, you gotta check out Urban Bird Hot Chicken - Webster, TX ! They are Veteran owned and operated. They just recently opened up, but have locations throughout Houston. I've tried them before and have been patiently waiting for this location to open up. We came in the evening and we were able to order and sit pretty quick, even though the place was slightly busy. Customer service was great and management checked on us frequently. On to the food! They have a variety of things to choose from such as tenders, sandwiches and a bunch of different fry creations. I went with the Urban Fries which was a huge basket of perfectly crispy and seasoned crinkle cut fries, two large chopped tenders, Mac and cheese, sauce, and I substituted jalapeños instead of pickles. This meal was so delicious and comforting and I enjoyed every bite. I wanted my tenders spicy and they suggested the Nashville Hot which had great flavor with just the right amount of burn. My dining companion had the tenders basket and she loved her meal as well. They also have desserts and delicious flavored lemonades as well. I will definitely be back! read more

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Absolutely the best! I forgot to add slaw! I get half order, fiancé full order of Urban Fries! Door Dash provides delivery and it's always super fast and friendly! read more

Urban Bird Hot Chicken - Urban Fries - Chicken Shop Near Me - Webster, Texas

Great food and great service. Jeremiah recommended the elote fries and they were the absolute best! Sandwich was good. I recommend this place if you like chicken and flavor. We will be pack! read more

Urban Bird Hot Chicken - Elote Fries - Chicken Shop Near Me - Webster, Texas

Oh my god this place is amazing! Customer service was outstanding, did not have a long wait time, the restaurant was spacious and the food was delicious. I got this Friday night, and honestly probably will tonight too as the loaded fries and tenders were to die for. Good job guys!! read more

Urban Bird Hot Chicken - Loaded fries - Chicken Shop Near Me - Webster, Texas

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I ate there earlier today. They have a picture of macaroni and cheese with chicken on top of it. I asked the cashier is that macaroni and cheese with chicken and she said yes it's this one. I said cool. I have that and I want it to be medium on spicy. It's my first time eating here so I don't know the intensity of the spicy level, but medium is very weak sauce. Anyways, they brought out the food and it had more french fries than anything else and in the picture there's no french fries. My fault for not reading. So I sit down and had my food. I got home and I've been sick for the last three hours with heartburn and a migraine and I feel like shit after eating that. The staff was very friendly and the mango lemonade was perfect. But I would not recommend eating the food there. read more

Still one of my favorites quick stop restaurants!!! Here I tried the meatless tender sandwich and it was dripping good. I appreciate how warm and moist the sandwich was, with just the right amount of heat and flavor. The sandwich was accompanied by sweet potatoes fries, which were good, although I am more of a regular fry fan. The facility was very clean and I would say the restroom was impressive. The clerk taking my order was well informed and very helpful with making decisions. Overall, this would have been 5 star review, with the exception of the lemonades. I tried the blueberry first, strawberry second and the regular last and noticed a consistency in all three of the flavors that was off, in all honesty they tasted old and not fresh. I had enjoyably tried them before and was excited about trying them again, although this time it was a no for me. So for this reason, they are short 1 star. Overall, I am still a fan. So, until the next one Bye-Bye! read more

Finally had a chance to try this place out. I was craving some hot chicken and fries and what perfect place then a hot chicken place? They have a few interesting takes on fries and the elote fries is definitely what caught my eye. My boyfriend got the tender basket and he got it in the medium hot level? I forgot what it was called, but it did have a good kick! Not terrible, but perfectly spiced. Now, going back to my fries... it was really good. I was worried that the fries would end up being soggy since we ordered it for delivery, but to my surprise, the fries were still hot, fresh, and crispy. The crema and the cotija cheese with the chipotle aioli drenched over the bed of fries and with the chicken tender... it was just a perfect blend of exactly what you would expect from a dish of elote fries. They give you a generous portion too! And I just dived right in and loved every single bite. Definitely recommend this dish! The chicken tenders were also very good, but the fries were where it was at for me. I'm hoping to come back and try their other fry dishes! read more

Urban Bird Hot Chicken - Elote Fries - Chicken Shop Near Me - Webster, Texas

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WOW!!! If you are a friend chicken lover you will love Urban Bird Hot chicken!!! Everything is made to order, so fresh and flavorful! The service was good, we were greeted upon arrival. The ambiance is nice too- family friendly environment! Can't wait to be back! read more

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This was my first time here and Zac took more than care of me . Got me squared away with some great food 10/10 will be back soon . Service was great food was great and the layout of the restaurant was a vibe . Nice music and very clean !!! read more

Urban Bird Hot Chicken - Tender Basket and Urban Fries ! - Chicken Shop Near Me - Webster, Texas

Food was amazing, the cashier is very nice, and the environment is clean! Definitely will be trying again !

What a great selection, the waffle and chicken was so delicious , Daisy and Mark are always so helpful read more

Urban Bird Hot Chicken - Tijuana Street Fries Tender Basket - Chicken Shop Near Me - Webster, Texas

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Ok sandwich, chicken was grissly.nice heat and crispy - customer service was poor! Probably won't go back!

The service was fine but food was terrible their chicken was overcooked overpriced and over flavored like they were trying too hard to hide the fact their chicken is terrible. Also do not support this location just found out the managers pool the tips of all the other workers and dont distribute it fairly mostly pocketing the money them selves. Im not sure how legal that is. read more

Vibe- This is a spot where you can get chicken and/meatless products! There's a good amount of seating inside; 3 booths, 3 tables, and a huge long table in the middle of the floor with bar stools. Customer service- Great! Food/drinks- I got a meatless tenders basket that came with 4 meatless tenders with the maple siracha on the side because the other sauces have chicken dipped in them(they make them in the fryer with the fries not the chicken so that's a plus), pickles, and bread (I didn't get it because they put it on the same thing they put the bacon, but Christian one of the managers was very apologetic about it and that made me feel good even though it's not really his fault! ;) Parking- There's plenty of spots in the lot the building is located in. read more

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The food was so delicious !!!! And the costumer services was execelent!!! Geremias and Mark are the best workers !!!! read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Webster, Texas

Get the Urban Fries!!! That's been our go-to lately from here with extra chicken and it's been solid every time. The portion size is enough to eat over 2 meals (or a meal and a snack later on). read more

It's a chicken place just like all the other chicken places .. food was plenty .. lack of sauces w the meal .. Nothing that really stood out for me . read more

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Food was good and Halal Ambiance is ok Service is good Give it a try if you are looking for Halal food read more

Great food. Fast service. Love coming here on my lunch break. Nice & hot. Always leaving satisfied.

The food was good but felt the fries Could have been a little more. The people who worked were nice but I felt like they didn't want to answer my questions as this was my first time There. It was clean. read more

Great food and friendly staff. Went twice in the same week when here on business. The chicken and waffle is excellent! The heat is no joke so err on the milder side when ordering if you're not real big on heat. read more

The food is abundant and sooo good. The service staff are really nice and generous. Its a cool place to hang out with my adult kids who were the ones who recommended me this awesome chicken place read more

While we didn't visit the location, this was the first option when ordering Uber Eats tonight and the pictures were mouth watering and the descriptions did me in! We ordered the Tijuana Street Fries, The Sando, a cup of seasoned Street Corn and some Bird Sauce. We normally order too much food and the hubby wasn't feeling well so we halved the food and I still have leftovers for tomorrow's lunch and the price points were on point! Now, the food was delicious- not one item ordered didn't exceed my expectations. Definitely looking forward to trying some other menu items and visiting the location in person - 10 out of 10 for taste! (I really wish I had pictures but we dove in so quick!) read more

It was good! I didn't take pictures, but I got the spicy chicken tender & fries, husband got the fries, mac & cheese, spicy chicken. My 1 year old got the child's chicken & fries. (It was a lot of food!) Very heavy, but very good! Staff was friendly. read more

Great food and very friendly staff. A great experience today at the restaurant. Zach and Jeremiah went out of their way to provide excellent service. read more