They did an amazing job with my 2010 Honda Civic. The clearcoat on the roof and trunk was peeling…read moreand flaking b/c Honda did a bad job with the paint formulation for the year my car was made. They quoted me a price and described in detail exactly what they'd be doing. They take off all of the seals and stuff on the car so that the paint job will last, so it's a little more expensive than other places, but I decided to save up for this better quality work and just do it. I'm *so so so* happy!! My car looks better than the day I bought it on those panels. The paint color perfectly matches the rest of the car. They even detailed the inside for free and touched up other spots on the car. They were super nice and very responsive through the whole process. If you're thinking of going somewhere else to save some money, don't. These guys are awesome.

My car had damage in the rear. They determined the lift gate, rear sensors needed to be replaced…read more All replaced with OEM parts eventhough insurance company wanted them to user older parts. They fixed everything better then new! Paint, bumper, chrome, sensors, camera, life gate and much more! Paint was perfect and get this they changed my battery. I pick up today and entire truck inside and out detailed better then new! Highly recommend them.

This place does, in fact, deserve every star that is has... and then some! And from me this is…read moresaying something, since I have had almost nothing but bad experience with auto body shops and car dealerships. I dropped off my 2004 Toyota Prius this morning to have the front bumper replaced (after an incident in which a mack truck clipped the front corner of my parked car in January) and expected to pick up my car this evening with a new bumper. Pretty minimal expectations, honestly. But they managed to go above and beyond! They did a fantastic job on my bumper, cleaned my headlights (something that has been on my to-do list for years now, so that is a huge life saver), did an excellent interior/exterior clean, and even left a little goodie bag in the car. Let us also go back to the part where the did all of this in a day! When was the last time you had car work done in 1 day?! As an added bonus, the people there are an absolute delight to work with! My husband and I are absolutely tickled by this experience and will absolutely be using and recommending Salem Auto Body for any and all future car needs!

I was super stressed trying to fix my car out of pocket. Another shop quoted me over $5,100 and I…read moreleft feeling defeated and overwhelmed. Then I found Salem Auto Body and Corinn completely changed the experience for me. She's not only incredibly kind and helpful but she's a business owner you can truly trust. She walked me through everything, gave me a quote that was nearly half the price of the other shop, and even found a used red door that matched my car perfectly, saving me another $200. I never felt like she was trying to upsell or take advantage. I honestly felt like she had my best interest in mind the entire time. The work done is incredible my car looks amazing, they detailed the inside, and I felt so taken care of. I loved the staff so much I kind of wish I could just hang out there! Thank you, Corinn and team I'll be recommending you to everyone I know.

Bob and the team took excellent care of me and my Jeep. He handled all the communication with the…read moreinsurance company, and even had my back when they tried to charge me more for my rental car. I cannot recommend JC Carbone enough! When I got my Jeep back, the inside was nice and clean and the repairs looked fantastic! Highly recommend.

Would give 0 star if I could. These guys made my car seem like it was totaled. The car simply…read moreneeded a new fender hood and bumper. Will never take my car here ever again and if you do beware they are con artists. I wish i knew prior to my accidents before bringing it here that they were benditos . I brought the car to a new shop to get my second opinion and he told me that there is absolutely no major damage causing it to be totaled. He said they were most likely trying to get my car for parts. NO WAY not tricking me not to mention the sketchy way they work they took. 3 weeks to tell me its totaled ! nope not fooling me

When bad things happen this is the place to go! From the initial call with the owner Don to walk me…read morethru the process all the way to completion, Marblehead Collision has set my mind at ease. Donna helped me navigate every angle after my car was sideswiped and later totaled. She took the chaos out of the situation. They were by my side advocating for me. Excellent communication, trusted staff and beautiful work. Look no further

Just.............beware. I lost my car because of these folks, plain and simple. They overplayed…read moretheir hand with the insurance company by inflating the estimated repairs to a level where the insurance company had no choice but to total my vehicle--and I had been found 100% not responsible so I should have gotten my car back in beautiful condition at literally zero cost to me. Instead, after it had already been at the shop for a week and a half, I was notified in an email that my vehicle was now considered to be a total loss, and I walked away with nothing but a measly, questionably valued check.... Have since heard that this exact situation is not an uncommon outcome here and has happened to others..... I'd have to say that the office manager Donna--who was absolutely great to deal with in the beginning--she became particularly tough & unpleasant to deal with once the car was totaled and the job fell apart. She openly seems to thrive on & genuinely enjoy confrontation & being aggressive and hard-edged. I've only heard good things about the quality of any actual repair work done on cars, and I was counting on & just assuming I would also become one of those very happy & satisfied customers who leave with a beautifully repaired vehicle, but my experience left me without my trusty truck which I could have, would have, and should have used for several more years to come, and I just never realized in a million years that this outcome was even an actual possibility when I put thought & even sought advice into where I should bring it to originally.....I'm just incredibly disappointed how things were (mis)handled under their watch. Just one local man's opinion. P.S. Although they wanted basically $12,000+ from the insurance company to do "all" the required repairs, interestingly once it was totaled I was offered to have it very nicely fixed up for only around $6,000, although at that reduced figure I would not be getting every single thing repaired exactly the same as the $12k would have gotten me, apparently.

These guys are amazing! I bought a 2017 black Ford Fusion Hybrid at Carmax, and it was beautiful…read more Unfortunately, the night I drove it home, my neighbor backed into the drivers side rear door while backing into the driveway‍. Needless to say, I was devastated. Had to make a hit and run claim because the neighbor would not admit anything, even though the paint transfer on the door and rust on the ground were 100% from her car. My appraiser recommended Classic, so I called and made an appointment. When I went there on a Wednesday, Tony said to bring it in on Monday so I wasn't wasting my rental while they researched doors and also the weekend passing. I thought that was very considerate of him! Dropped it off on the Monday at about 8:15am, and they set up the rental. Got picked up and had my rental and was at work by 9am. Not bad! I mentioned to Tony that there was a preexisting scratch on the hood and on the bumper that I would like a quote for. He said don't worry, we'll take care of you. The car was ready Thursday afternoon, and I picked it up on Friday. As soon as I saw it, it was like a weight had been lifted. The new door looked and worked perfectly, and the paint was an exact match. You would never know that it was new! Also, I couldn't find the scratch on the hood and bumper! They gave me a great price on the extra work I had them do, and it looks like it just rolled out of the factory. All in all, they took an awful situation and made it into a GREAT experience. Tony and Jimmy take pride in their work and their customers and it shows. I've never had this kind of experience with a mechanic or auto body shop before, and I will definitely come back in the future, and I'm telling all my friends and family! Thanks guys!

I just want to say thank you to chris and all at classic auto body they did awesome repairs on my…read morecivic I was so taken back by how much care and work they did if you want great professional work and paint job and all around caring of what they do go there you won't be disappointed again thank you I will recommend you to anyone who needs work done and if needed again I myself will be back Diane

This is the 2nd time I have had to use their services. First time was a minor incident that they…read morefixed right away. No questions in and out and they dealt with the insurance co. This time I was rear ended by a huge gravel truck on Highland Ave. Salem. I drove straight to Swampscott Collision and they took care of me immediately, as soon as the adjuster saw the car Jason took in my car and it should be ready in two more weeks. Everyone there seems to know what they are doing and they are all always happy to see you and make time to talk to you. Good place to have in your back pocket when needed.

My 2015 X3 needed some TLC after being beat up in parking lots. No one leaves notes any longer, and…read moreshame on them. I dropped the car with Joe, a rental car was there, and they kept me informed throughout the process. They honored the estimate, but went above and beyond. When I got my car back it looked brand new, inside and out. I highly recommend Swampscott Collision.

I highly recommend Tanner City Auto Body Repair! They cared about me and my car, which is rare…read more They clearly explain everything they are doing every step of the way and are a wonderful family owned business with excellent service and experience. I wouldn't go anyplace else to get my car repaired. Thank you for making the process of a car repair less stressful. So lucky to have found them. Thank you all and Jay for caring about my car as much as me and explaining every step and cost and answering all my questions. I don't know of any other auto body shop that is as experienced and caring, which is exactly what you need when you bring your car in for a repair. My experience is they're the best auto body shop on the north shore!

Had some self-inflicted damage on my 2015 Nissan Frontier and brought it to Tanner City. Estimate…read morewas clear and comprehensive. Jay was very willing to work with me on using a replacement tailgate that I found on eBay. Also worked seamlessly with the insurance adjuster for the part of the repair that I submitted under coverage. Picked the truck up last Friday and it looks great. The repairs are perfect and the truck was clean, inside and out; much appreciated. I would highly recommend Tanner City Auto Body.

can't say enough about them. I went there years ago when it was owned by the previous owner. The…read morenew owner is just as kind and just as knowledgeable. He got something that spilled on my hood of my car that I could not remove and then he spent time it as well and wouldn't even charge me.

The quality of the repair was excellent, and the staff was professional. Everything was handled…read moreproperly. The service just took more time than expected.