I went to this son of a place..... my babies were so sad to see they were closed at 7:20 PM when…read moretheir website and door specifically said 8 PM this place is an absolute scam and their customer service was HORRIBLE my little babies were so astonished to see they were closed.

If I can spare even one of my brothers or sister from the embarrassment I experienced at this…read moreestablishment; mission accomplished. Don't spend your hard earned money at a place that doesn't want you there.We drove over an hour to try out somewhere new. From the second we entered the door there was an unfriendly air about the way even the kid at the reception desk acted towards us. My son of eight sensed it and said he didn't like the place. I'm not sure if this was the owner; but after telling her thank you and have a very good evening; a situation came up where this woman called me; a grandfather with a graying beard;'boy'; like it was 1950.Not 'sir' or 'mister'; but "boy" with a touch too much of southern twang.Even my son was taken aback. At almost 50 I have never been spoken to in that manner. It was utterly demeaning. The fact that she felt that was appropriate proves that business doesn't deserve my patronage. Don't go here if you expect to be treated humanely.

This entertainment venue is well suited for many different events. Groups, parties, individuals…read more Clean. Safe, friendly environment.

Went with my 6 year old daughter. We arrived about 5pm. I was informed the park closes at 6pm and…read morethe fee would still be for the 90 min jump. I said okay and paid. About 15 minutes into my daughter's jumping, an employee asked me "is that your child"? I replied yes. He said she can't have REGULAR socks on. I said no, she has socks with the grippy things on the bottom from another trampoline park. He later came over and I showed him the bottom of her feet. He walked away. A couple minutes later a teen employee said the exact same thing and I told him the exact same thing and showed him her socks. He said they have to be socks from Elevate. I said, can you go get her some socks then? He said no, you have to pay for them. I told my child to continue playing. A third teen employee approached MY CHILD with the second kid that just approached me, without me being around and I saw him motion for her to get out and said something. My child is looking sad and I became immediately upset. I told him you don't tell my child to get out, you talk to me, don't say shit to my child. He and I both became aggressive in our tones. At this point it's about 5:20pm. The manager comes over, who was actually the first male to approach me. Saying the same script and I said that's fine, can you get her some socks she has less than 30 minutes to play. He repeats no... company policy etc. I respond, well just give me my money back and we can go. He refuses because he says all says all final. I requested a coupon. He says no. I said, well my child will continue to jump. He says he will have to call the police and I replied, "Call them". Because at this point this is Ridiculous! This is a 6 year old trying to have an hour of fun in appropriate socks bought from a similar trampoline park, but because the sell of these socks, are more important than customer service, and he could have easily just given her socks to finish out the 30 minutes or given me a coupon for another day or ANYTHING reasonable, her day was ruined. It was never that serious. I don't think his tone wouldn't have been the same with a white family and I said that! When the police arrived, I went to talk to him after he spoke to the Manager, that claimed I caused a scene and I did not. I said what I said and sat back down. My tone was only aggressive with the young entitled employee who was rude to my child and got loud with me. Once it was clear the Police wouldn't handle the refund issue and told me to call corporate office, the Manager and the very first employee (woman) who I paid became "tough guys" and the female Yelled "Bye, write a review". So I will definitely do that everywhere I can. But ultimately, I want my money refunded or a coupon to another park so she can complete her jump because going to Elevate was the only thing she wanted to do. That manager sucks as his job because this was an EASY fix and then he refused to given me any corporate information because he wanted to show out once the cop showed up. I read the reviews before posting mine and I see my views are not far off from the bulk of others. For the amount they charge, the damn socks should be included or having the same brand/style socks from another park should be fine.

I live in Springfield Illinois and the small community of Chatham just south of us suffered an…read moreunimaginable tragedy last week when a driver suffered a seizure and drove through a popular after school program killing an 18 year old an 8 year old and two 7 year old girls and causing injuries, some severe, to many others. The community, and all the surrounding communities came together to try to ease the unimaginable pain from this terrible event. The local Skyzone stepped up and provided a day of support for the children of Chatham. The community was touched by the gesture. Several $1000 was spent for the use of the space and for pizzas and other items. It is now being reported that the manager of that location was fired for this wonderful gift to a community of children who lost friends, siblings, family. Many of whom were in the building and witnessed the horrific aftermath. The remaining employees have put in their 2 weeks notice in support of the manager. Skyzone does not deserve your money and clearly has no sense of right and wrong, nor do they care about children. Our entire community is now boycotting them and hope to see it spread across the country In honor of these four girls and all those left heartbroken.

Friendly staff and lots of fun things for the kids to do! Looks like a great place to have a party…read moreas well.

We came on a random Tuesday morning and were pleasantly surprised by the Toddler Tuesday deal ($10…read morefor kid and adult!) and we actually had the whole place to ourselves! That was awesome! This was my 4 yo daughter's first time at a trampoline park and I'm so glad she got to experience it with no crowd or pressure. It's a huge place and very open, bright, and clean. There were so many different areas to explore! An enclosed obstacle course for little ones, big air bag for the more adventurous jumpers, foam pit obstacle courses (great for races I assume!), volleyball, basketball, balance beams, and a little-kid-friendly zone. There was a food court offering pizza and other fun kid-friendly foods. Upstairs were made for big groups and parties with lots of seating and private rooms. There was also a Photo Booth, arcade games, massage chairs, and claw machines. I'm sure older kids have a great time jumping around and celebrating here. It also looked like they have family bundle deals with food. It's a fun place to be on cold days to get that energy out!

This place is trash…read more - the party area assigned to us had trash on the floor--straws, utensils, napkins from the party before us. The place looked unkempt like everything was set up in a rush. Extra plates and utensils from the previous party were just placed on the sides. - The biggest issue was the AC did not work! The place didnt provide fans or anything to keep the party area cool enough to be comfortable.. my guests and I were burning up in there esp with the heatwave. They could've called me early in the day and let me know their AC was broken so I could make arrangements like maybe bring fans from home or something. Elevate did not offer ANY solution to their problem and caused inconvenience. Mind you my party was later in the afternoon and Elevate could have called and warned me about the broken AC! - Very very poor customer service! Nothing was explained at all. No calls 2-3 days before the party to go over things. For $600 I expected to have the party area dedicated to my childs party, family and friends -- but they had told me when I arrived that I was going to be sharing the space! I was livid but had to suck it up cuz wtf else can I do?? The host assigned to my party was rude, chaotic and then blamed his behavior on how busy and hot the place was.. AND he had the audacity to ask for a tip after the party..... what in the actual hell.

I was happy with the front of the facility which catered to littles. Of course, my four year old…read moregrandson wanted to go into the climbing structure in the back. There were no signs regarding age, so I saw no reason to refuse. There was another little boy about three back there, too. Both of them got up in the structure, couldn't see their mom and grandma and wanted to come out. The complexity of the structure made it confusing to find their way out and they both started screaming for us and panicked. The man at the front desk just kept on reading his book or phone and ignored the chaos. I am way too old to try to climb up into the thing so I was lucky that the young mother retrieved her son then went after my little guy. Much better supervision is needed there. I won't be back.

We L O V E love love love Ergadoozy!!!! The building really is massive which we were not expecting…read more Our 20 month old still isn't walking unassisted and our house is so small that she can get anywhere while walking along and holding onto a table, chair, or couch. Ergadoozy has tons of open area to encourage her to take some independent steps! The little shopping carts she loves to hold onto and walk so while it's not totally independent, we'll take it, lol. We got the 6 month pass and it's already paid for itself with how often we've gone. I haven't had any other issues with kids or parents and everyone has been so polite, even helping my daughter stand back up when their kids might bump into her while playing. It's so nice to have a space for kids to be kids! It can be loud and busy, so if you aren't a fan of that maybe go later in the evening on weekdays when it's slower. I love that kids can run around yelling and be kids in a safe environment. It's also great for her to try new toys so we're building a nice Christmas list every time we go, lol. There's a gift shop inside too so we try to steer her away from that.

The line coming in was pretty long, however, I would say we had a pretty great time! It was pretty…read moreclean & not busy.

My skin was obliterated by the trampoline surface but was still fun overall. It is pretty cool and…read morethere is a Zipline, rockwall, jousting, obstacle courses, and much more. The staff is usually decent and concessions are good.

Don't take your kids to this place. The owner abandoned his entire girls team in the middle of…read moretheir competitive season. Fired the coaches/forced other to quit on a Friday before a meet weekend and left them on their own. They all had to find a new gym so they could finish their season.

I love CGA! Ian and Tyler are both amazing coaches. I am 25 years old and I took gymnastics as a…read morechild. So when I saw that CGA offered an adult gymnastics class I was so excited to get back into it! I haven't found any other gymnastics gym that offers adult classes in Champaign so I think that's really special. I was able to regain many of the skills that I had when I was a kid in a fairly short period of time. Although I had previous gymnastics experience, it's not required. Some of my classmates were brand new to gymnastics and were able to get a lot out of the class as well. If you're looking to learn a new skill or just have fun I highly recommend CGA!