I went to this son of a place..... my babies were so sad to see they were closed at 7:20 PM when their website and door specifically said 8 PM this place is an absolute scam and their customer service was HORRIBLE my little babies were so astonished to see they were closed. read more

If I can spare even one of my brothers or sister from the embarrassment I experienced at this establishment; mission accomplished. Don't spend your hard earned money at a place that doesn't want you there.We drove over an hour to try out somewhere new. From the second we entered the door there was an unfriendly air about the way even the kid at the reception desk acted towards us. My son of eight sensed it and said he didn't like the place. I'm not sure if this was the owner; but after telling her thank you and have a very good evening; a situation came up where this woman called me; a grandfather with a graying beard;'boy'; like it was 1950.Not 'sir' or 'mister'; but "boy" with a touch too much of southern twang.Even my son was taken aback. At almost 50 I have never been spoken to in that manner. It was utterly demeaning. The fact that she felt that was appropriate proves that business doesn't deserve my patronage. Don't go here if you expect to be treated humanely. read more

Our grandchildren love this jump park and so do grandpa and I! staff always friendly and helpful! We use this adventure for winter-time blues!!!!! read more

Wow, this place is great! I went here with my wife, two kids, and my niece. The kids were ages 11, 8, and 4. We all had a blast. This is such a great place to burn off some energy and get in a good workout! We purchased an hour of jump time and that was plenty of time. We were all covered in sweat by the time we left, and we were completely exhausted. Upon entering the facility, the check in line is to the left. The bathrooms and drinking fountain are in this same area. To the right are some computers for completing your waiver. Please note, you can complete the waiver online at home before you arrive to save time. They have a nice little food area where you can get food and drinks. The have great space for birthday parties and private events. There are some lockers available for purchase for storing your valuables. I just went back to my car and placed my items there, rather than paying the extra money for the locker. I was impressed with the variety of jumping activities that were available. They had a trapeze. I tried it myself and it was awesome! They have basketball hoops, one which is shorter and one which is taller! They have monkey bars (I made it across twice before my arms turned to jello). There is an area where only young kids are allowed, which is really nice. They have a dodge-ball game jumping area for dodge-ball games. They have a really cool area called the "wipe out" where bar spins around and you have to jump over it or it will knock you over. The"wipe out" gave me the best workout. I almost passed out after leaving it! Such a fun time. Overall, this experience was great! I cannot wait to go back! read more

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This place is better than any trampoline park I ever went to. Unlike others that smell like stinky feet this place smells like lavender when you step in through the doors. It is unbelievably clean (the restrooms too) well kept, and organized. The attendants are super attentive and helpful. We easily spent 2 hours here. There is somewhat a ninja warrior type of activity here for adults and kids. My kids and I had a great time. read more

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I agree with other reviews that the foam pits need to be replaced they look worn and dated, which is surprising that it already looks dingy inside because it's not that old. Also, it is a little bit small/ limited and can get boring fast. They need to add more activities in the flat trampoline area. It's a nice place to take the kids to every 6-8 months or so, it's not a regular spot because there just doesn't feel like a lot to do here. Hopefully they will update the foam pits and add some more activities in the future. Another thing that was strange is both times I have come here in the last 8 months, even though the website and door says it closes at 9, we are told at the cashier when coming in they are closing at 8:15 with no reason given. This prevented me from buying an hour long jump as I had to settle for a half hour both times. read more

We had an awesome time with our 4 year old. The only reason for the 4 star instead of 5 was because the foam blocks were super deteriorated. If they replaced all of the foam blocks we would easily come back weekly. read more

Came here due to bowling alleys being super packed.. it was a great experience! The staff was friendly and overall I felt like the atmosphere was safe and kept under control. It is a nice activity for kids to do and be able to get out a lot of energy! They had a teens night when we went which I thought was a nice activity.. discounted price of $20 for 3 hours I believe. Regular price for an adult is around $15. read more

Drove an hour after calling to find out they were open until 9. They closed at 8pm. I specifically asked on the phone what their hours were. I'm extremely disappointed read more

This was our second visit to Altitude and we decided to try the "Friday Frenzy" special, $19.95 from 7-10pm. I brought a 5, 8, and 10 year old and they had a blast. There were small contest in the wipeout attraction and a dunking contest. My oldest won a free slurpee! I expected there to be quite a bit of teenagers there on a Friday night but they kept to themselves and followed the rules. However, I would suggest sticking to one hour, which we did during our first visit a few months ago. There were plenty attractions to keep them busy for 3 hours but after 1.5 hrs, accidents started to happen! One child bumped her knee to her mouth and cut her lip. Another child bumped heads with someone while transitioning in the trampolines. The same one who cut her lip, started to complain that her knee hurt after bumping it into a side rail. The youngest felt out of the loop so her complaint was she was so tired from all the jumping; but obviously didn't want to take a break. I know the kids would beg to return on a Friday night but for their safety and my sanity, I would stick to one hour increments. We are definitely coming back but only staying for an hour maybe 1.5 hours. My oldest even wants to host her next birthday party there. We'll definitely be back! read more

I called and asked a question and a rude woman answered and said we don't babysit. In the most rude tone possible but I have been there before it is so much fun. read more

My son who is 4 was at a friends birthday party at this location. We were told that the dodgeball area was open to his group ONLY to play. For some reason there were teenagers in there playing 4-5 yr olds. My son was hit in the head by a teenager. WHACKED in the head with dodge ball from 10 feet away. The teenager kept on playing, the ref-employee who saw it happen did nothing. Everyone kept playing. My son is crying and has a red face for now. Now I'm giving a 2 recommendation because my son had a lot of fun before this happened. But if they make you sign a waiver before you even get to go in, then I expect them to do everything they can to prevent things like this from happening. Even if it is word of warning to the 15 year olds playing, asks to throw gently at the young kids. I don't think that is too hard to ask. Also it's over priced to only be to play for an hour. read more

We had a birthday party for our 7yr old son. He had a blast. Our party host not only set up and cleaned up everything but he was a great asset to our party. He immediately connected with our son and I caught them jumping together and sharing their favorite dance moves on the floor. It was literally the best experience. Kudos to Justin who is a great asset to your establishment. We will be back! read more

I had to deal with a very rude manager tonight as I voiced my concern over a safety issue with my child. She was horrible and offensive. The majority of the staff are teenagers that are not equipped to handle the large number of junior high students that are running through the park on Friday and Saturday. Bullying and safety issues are not being handled correctly. This is not a safe place to drop off your preteen and let them hang out due to the poor management. It's really too bad because this could be a great place for this age group if only they had better managment. read more