Let's get the reason for the loss of a star out of the way - Communication could be better…read more I am a gamer. I have an MSI gaming laptop. I started having issues with my video card overheating, despite being on a cooling pad. After some research I determined that the issue was that the fans were probably either dead or failing and needed to be replaced. I called Adrian, who was able to pick up my laptop at my house and returned it to my house (sweet!). It did take almost 2 weeks for my laptop to be repaired as it is a computer that he doesn't usually work on so he didn't have spare parts just lying around (completely cool - I knew that was doing to happen). I had to reach out to him a few times for updates though. He also suggested that while he had it open he could upgrade the RAM which is a no brainer for me. All in all it works great - no issues now. I would recommend AZ Computer Services.

There are a lot of things I could say about my last experience here, but let's make it simple: they…read moresubstantially overcharge. I was quoted hundreds for routine maintenance another small business did for less than a hundred. The quality here has declined substantially over time. There are better options. Go elsewhere.

Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

The staff was communicative and efficient. They were able to fix minor water damage in my laptop…read morewithin 24 hours. Highly recommend.

Harold is great! He diagnosed the issue with my laptop very quickly (broken charging port) and was…read moreupfront about cost and time estimates. Responsive, kind, and professional. Will definitely go back for any future IT issues and would recommend his business to anyone else.

Spilled water on my macbook and he fixed it! Computer works like new and I was able to save all my…read moredata!

Winston repaired my beloved printer promptly, skillfully, and at a very reasonable price. I feel…read morehe also gave me some good advice about repair vs. replacement. I am a raving fan.

Found this business from a Yelp search. My computer hinge came apart. Winstonn communicated well,…read morevia text & call. And was flexible with me to be able to meet at his house & drop off my laptop. The issue was the left side hinge that someone came undone. He left me know he needed to order some screws and the updated price. Once he had the hinge "fixed" he didn't like the way the laptop screen now "stuck out". So he brought a new screen/backing for my laptop. Since he was not personally happy with the way it looked, he offered to buy me a new/used latop. I never saw it with the "poked out" screen but I would have rather kept my laptop. He said he would take some time and research for laptops of my specified specs. So, I said okay. Please let me know what you find before making any purchases. A few days later he calls and tell me that he opened up my laptop, saw water damage, and now miraculousy my laptop NO LONGER WORKS. The screen does not appear - even with external monitors, just black. This was very disappointing and frustrating. Laptop worked fine before I dropped it off, with the exception of the hinge that came undone. Not sure why he didn't check everything (atleast turning it on/off) in the beginning. I even asked if he wanted the power charging cord when I dropped off the laptop. Still dont understand why he would offer a new laptop and then a few days later say my laptop doesnt work and he's not going to replace my laptop. I paid $170 for the service & to get my laptop back, that is NO LONGER works now. Ultimately, I had to purchase a new laptop. I personally would not recommend Added for owners comment : I would not drive nearly an hour back and forth and pay to get the hinge fixed on a broken laptop.. Please, let's be serious here. laptop worked perfectly fine before and when I dropped it off to you. I even sent you pics during our texting. And I offered to leave my charging cord so you could keep it charged etc. as needed. Also, I am not a "computer tech" why didn't/don't you ask questions before anyone drops equipment off to you to make sure you are not wasting yours or anyone's time? I am not being dishonest here or with my review- and I greatly don't appreciate you calling me a liar. Think my review is still fair and told you in person I was disappointed in your service. I waiting patiently for the fix, which you already ordered both parts - and then you asked me WEEKS after the purchase of parts & from when I dropped it off, you asked about water damage for which I said yes- water may have gotten into like two years ago - however it still worked fine for an almost 4 year old computer, so why would I think to mention that? Also, if there was water damage and the laptop was inoperable I would have gotten a new laptop years ago and not went to you to fix a hinge. Perhaps ask questions of customers and their equipment before you take on their project and for you to educate them, for all parties to agree or decline for you to take on their project upfront? That would be a recommendation for my honest, fair review here There is nothing more to say here, I don't generally go back and forth with people but you're trying to defame my character and I don't appreciate that. We will leave my review at this, You seem to have pretty good reviews so ppl can base their desire to use your service on those . I just didn't have a good experience. Good day

Here is an honest businessman: he recommended that I not use him!…read more I had an older model broken laptop and called Restart. Oren picked up the phone and was happy to speak with me. After I described the issue to him, Oren advised me, honestly, that buying a new laptop was more cost-effective than using his services. I knew he was right after hearing his explanation, which was patient, courteous, and very thorough--all for someone he was advising against being his customer. I deeply admire and respect professionalism like that, and I so I felt motivated to write this review. Honest and trustworthy people like that deserve your business. Use these guys; I will.

Oren was recommended by a former co-worker and we hired him to perform IT work in our town…read moregovernment office. Oren is very knowledgeable, professional, reliable and honest. He will tell you if something doesn't need to be done, or if it can be done at less cost. He's also a really nice guy. These are some of the things he helped us with: Switching our email system from Google Workspace to Microsoft Office 365 for business, including email migration, calendars, and files shared between all the users, He synced our computers and mobile phones, and backed up emails. He also set up Office online so we could have access to our files and contacts when not in the office. He set up daily computer backups on a local network storage device and to a cloud service. Oren suggested installing remote access on our computers so he could do evaluations and diagnostics remotely. That really came in handy for us as he was able to provide support even when he was elsewhere or had a break between clients but was too far to make an in-person visit. IT consulting and training. Troubleshoot computer hardware and software issues. I highly recommend Oren at Restart Computer Services for your computer needs for office or home use. He's very good at explaining things so if you don't know how to do something, he'll show you how.

I had an issue that came up quickly that made my desktop impossible to use, and I couldn't…read moreunderstand why - I don't know much about computers but I was hoping to find someone to consult with to get a sense of what was going on. Caliph responded to my request for more information quickly and scheduled a consultation for as soon as I was available - he helped me troubleshoot what might be going on and we were able to resolve the issue quickly. He is very patient and goes step by step by step to get more information and eliminate possible issues. Highly recommended.

The service was top notch and my problem was fixed quickly. I highly recommend the services to…read moreanyone with computer issues. It was an excellent value.

Chris did an amazing and fast job. He came to pick up my laptop at 5pm. Next day at 7:30am I had my…read morelaptop up and running. He hand delivered the computer back to me. Very reasonable pricing. Great communication Great value Will reach out to him again in the heartbeat with any of computer problems.

From the owner: We provide professional local and remote IT services at affordable prices. Call BTS today to…read morerestore and optimize all of your valuable electronics.