WARNING!!!!!! I gone to this salon more then a few times. Most times I've been have been mediocre, not great but not terrible either (a bit pricey however but the salon is close to where I live). I usually make appointment with Amy when I go. However today I didn't make an appointment because I needed to get my acrylics removed. I figured it wasn't that special and most of the people working there would be able to do that. Now the older male nail tech that started working there had done my nails before. I remember him being a little rough last time (which was a few months ago) and cutting my skin. I should have asked from someone else looking back but I decided to stick it out. He started filed down my nails and put on the tin foil and acetone cotton ball. He let it soak for all of about two minutes before taking the left hand off. I was confused but didn't say anything then (I've taken off my own nails and had them professionally taken off before too). He then took a fake nail tip (that looked like it was trimmed from someone else's nails) and started to pick and PRY OFF the acrylic from MY NAIL. I looked at him then with concern and he was just like it's ok. I didn't say anything but I should have gotten up and just left because I knew this was far from right (my sister was getting her nails done so I didn't want to leave her). After picking at the nail from a bit he then put the foil back on my nail. Anyway he gets to my ring finger and really starts picking at the acrylic using the FAKE NAIL. Then he gets a cuticle cutter and starts picking at it. I was like ow, that hurts, and just then he PRYS OFF HALF OF MY NATURAL NAIL. It starts bleeding and was/is really really painful. He quick says sorry and covers my nail with his bare ungloved finger (which I'm is extremely clean to stick an unwashed hang into an open wound) to stop the bleeding. He asked if it hurt and I was like yeah you just pried off my nail. He says sorry again and starts working on the next nail. This guys starts to pick off the acrylic again and I told him to stop and use a file/drill like you are suppose to. He did like I asked and starts working on the next hand. He uses the file and then starts to pick (this time WITH HIS OWN NAIL) at my acrylic. After two nails, I said to him to stop picking and use the drill. He used metal drill bit on my natural nail (WHICH YOU SHOULD NEVER DO). One you get down close to the natural nail you use an emory board bit or just buff the remaining off. He did nether. It seemed like he had no idea what he was doing. I was extremely frustrated at this point and started crying. My broken, ruined nails hurt and I just wanted leave. He then asked me if my destroy nail hurt (as if that was the only reason I was crying). He tried to "fix" the nail and wiped it with an acetone soaked cotton ball (which burned like crazy). He said he could put an clear acrylic over top but I didn't want him to keep touching it (it was already ruined and I didn't want an infection, which still could very much happen). I told him I didn't want him to touch it anymore and asked him to just finish. As he was finishing two girls walked in wanting a full acrylic set. When he finished I walked over to the girl who was suppose to have her nails done by the same guy who RUINED mine. I warned her of my experience and suggested that she requested someone else. I hope she took my suggestion, for her nails sake. At the counter the only charged me for my sisters nails and comped mine. The guy asked me what I said to the other girl and I told him that I just showed her my nails. He didn't respond, I asked from receipt, and left. I cried when I got outside about the state on my nails. It's going to take six months for my nails to fully recover and be able to paint or even do again. I'm extremely upset because my nails have always been something I've prided myself on. Now they are ruined. I don't think I will ever go back unless I know that I will 100% have Amy but even then I'm not sure. I would rather go to another nail salon who's prices are better, is cleaner, and has all around better nail techs.
Side Note: I have gone to Amy a few times at this salon. She is amazing! Super kind, very cleanly, great attention to detail, listens, eye for the design, etc. I love her and if I ever go back to his salon (only because it is convenient) I will only have my nails done by Amy. IF YOU MUST GO HERE, ONLY BOOK WITH AMY!!!!!!! NO ONE ELSE AND ESPECIALLY DONT GET YOUR NAILS DONE BY THE OLDER MALE NAIL TECH. HE DESTROYED MY NAILS TAKING OFF THE ACRYLIC!!!!!! read more