I have been shopping at this place since they opened a couple of years ago. I would shop there a couple of times a year but always had the same issue every time I'm not sure who they had purchasing the in coming clothes from the sellers but who ever it was they had some really bad taste in the buys. Even my sister has said the same thing every time. when we would leave the store "there is some really ugly stuff in that store". Which is out opinion BUT... Today was a whole different experience I found a lot of cute clothes this time around spent almost $200 and got a lot of items that I'm really happy with Thank god they fired the old purchasing employee I'm not sure if that's what happened but the store was full of cute items this and I will be going back soon to finish what I started. ( I still had 2 more rows to dig through. lol I ran out of time to shop today Also a couple of years ago I went through my closet and gathered up alit of cute designer clothes and a lot of shoes (almost 60 pairs of shoes ). Most of them were brand new never been worn I was alittle disappointed on the girl only picking a couple of shirts and 3 pairs of Nike tennis shoes from my pile. So I was detetemed not to bring all that back to my closet so I dropped all the remaining things off at goodwill down the street. They were VERY happy for the donation I was in disbelief she didn't buy anything else from my pile But oh well I at least got a tax write off from goodwill read more

Keep in mind they close the dressing rooms 15 minutes before they close so if you're running from work or have limited schedule don't go, even if you have 3 dresses, you can't try them on. Never had this experience in the other locations. I understand they yell out the store will be closing soon but just close the store, why would anybody want to go to a store even if it's last minute only to see clothes and not try them on. Unfortunately some people need to work and don't have flexible hours. I understand everyone wants to go home but I'm not going to take over 20 min to try on 3 dresses . read more

I've gone twice now to sell my clothes and both times the customer service I've received when trying to sell is HORRIBLE! Having someone wait in store, with inadequate seating and 6+ people ahead of you, with NO specific wait time is not the way to do business. Will be selling at Buffalo Exchange from here on out. read more

So I love thrifting and thought I would give this place a try. The store is organized and has a good variety of stuff to check out. It's a cool place to browse. read more

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I wouldn't recommend this establishment for trading in clothes. Got $62 for $1000 worth of quality clothes. 14 Columbia PFGs and an expensive Ralph Lauren vest. Spent over an hour in the store. Staff customer service was extremely lackluster. Overall the experience was negative. Would go out of my way to NOT recommend this store. read more

I'm a frequent buyer at uptown cheapskate I always get great service on all Dallas locations, it was the first time going to the Addison location and the customer service was so horrible, he seemed forcefully nice won't be coming to this location again. Get better employees! It was a tall guy with a face mask ! read more

I honestly had never heard of this store. It piqued my interest and so I thought I would go inside and see what they offered. I was quite surprised with the nice items they sell. Expensive brands at reasonable prices. I found a super cute shirt with a price tag I couldn't resist. I will definitely be back soon! read more

Love coming here and checking out the clothes! Always a great variety! One of my fav places to browse! Great prices also and you never know what you will find. Staff is super nice! read more

Not enough plus sizes. The cost is WAY too much for USED shoes and clothes. I know the exchange with this company so they really are overcharging. read more

Rude and inappropriate staff. Manager did not understand how to talk to customers respectfully

Rude rude rude! Do not take your items here. All of the young employees have no customer service etiquette. I will go elsewhere when I clean out my closet. read more

They have a huge selection of clothing and accessories for both men and women. The store of very well laid out and kept and the staff are very helpful. If you're looking to sell your items, you won't find a more fair deal anywhere else. They make Crossroads look like a rip off... seriously. This store is tops. read more

A woman with blonde hair and glasses, clearly older, decided to take her frustrations out on me the moment I walked in. All I did was approach the counter after receiving a text that our clothes were ready. Instead of handling the situation professionally, she immediately gave me unwarranted attitude, raised her voice, and only adjusted her tone once my husband walked in. From what I gathered, there had been a miscommunication among the staff that almost resulted in our belongings being lost. Rather than taking responsibility or simply explaining, she chose to deflect and lash out at me. All I said was: "Hi, my husband and I got the text that our order was ready." That's it--and she began "popping off." It's unacceptable to have an employee representing your business who behaves this way. Mistakes happen, but there is never a valid reason to raise your voice at a customer--especially in front of children. It is unprofessional, hostile, and reflects poorly on your business. This kind of behavior should not be tolerated. Do better. read more

I've been to Uptown Cheapskate in Addison a few times now, and each visit has left me more frustrated. My first experience was actually pleasant, and I was specifically told by a staff member that they needed more men's clothing like what I had. Wanting to help, I made the effort to return--driving up twice with high-quality items, including unworn or barely worn designer men's shoes. Both times, I was turned away for different reasons that felt inconsistent and unnecessary. One time they said they weren't buying at all, and another time they were only offering store credit with no clear communication. What made it worse was how rude the staff was about it, especially on my most recent visit. To find out that the woman being so dismissive was actually the owner made the experience even more disappointing. You'd think a franchise owner would be excited to receive the exact kind of men's inventory she previously said her store needed. Instead, I was met with attitude and a complete lack of interest in high-quality pieces. The store itself isn't much better. The selection is limited, the pricing is high for what they offer, and the overall experience lacks any customer care. Skip this location. Other Uptown Cheapskate stores have been much more professional, consistent, and welcoming. read more

Their buy counter schedule is so dodgy bc it will be randomly closed without any notice on their website. And when it is open, only store credit has been offered in exchange for like the past month or two. They will randomly not allow for cash out exchanges which is incredibly annoying. read more

Great selection of women's shoes, jeans and accessories. Prices are reasonable - especially compared to other UC franchises.

Waste of your time. Do not go here. They make you stay in store while going through your bag even though they ask for your phone number???! Lady was very rude. Online, google, website says open at 10am. They were not until 11 and just put it on the door. read more

Love the area! It's actually located in the same shopping center as my favorite Target. Cash offers are pretty good if you wanna make gas money real quick. I found a pair of Zara gold flat's originally priced at $59.90 and got them for $19.99!!! Love that and they were new still tagged. I would recommend when you purchase any hat, bag, shoes second hand to disinfect them you never know how many people tried them on. I also love their clothes and accessories selection the bags so many cute and luxury brands to choose from. Also I saw some Nikes I wanna get I've been twice! Created an account with them the 1st visit. All the employees are nice ! It's a very welcome atmosphere. Clean, organized and dressing rooms are clean. Just enough seating as you wait for your cash out. I will be back to buy or sell. read more

Uptown Cheapskate - Addison - Women's Clothing Near Me - Addison, Texas

Great place to shop Customer service was great and prices was very affordable and merchandise was well preserved looked like new read more

I'm big on acknowledging people as they enter the establishment. 2 people were behind the counter as I walked into the store and they both spoke. For the type of morning I was having, this was refreshing. The young man who checked me out was very courteous and explained I could bring my item back if I didn't like it or didn't fit, as long as the tag was in tact. The woman standing along side him was busy tagging other items and sparked up a conversation with me. These two seemed genuinely interested in customers. Best service I've received in a long time. The item I purchased was in great shape too....almost new. I told my husband we will frequent this store more often just because of the courteous service I received. read more

Very kind and helpful employees! The workers all greet each person that walks through the door. They will help answer any questions you might have and do their work with a smile on their face. I easily tried on twenty different things last time I was there and they were extremely patient and helpful. As a store, this place is always so fun to go to. I never leave empty handed. So many fun brands and styles to choose from for any occasion. read more

Great quality clothing at a fair price. There's always new treasures to find! I will definitely keep coming back.

First time selling here and it was a terrible experience. The owner/manager (she was handling the buying counter) is a rude lady that does not know how to treat her customers and lies to ppl to keep items for her store. I dropped off two items around 2:00pm and couldn't stay so I told the young Hispanic girl I would come back to pick up item before they closed if I declined the offer. I showed up at 6:00pm to pick up my items since I wasn't going to take $29 dollars for name brand mens boots and mens levis jeans, that were both in new condition. I show up and the manager/owner lady (didn't get her name but she's an older white female with blonde hair) gave me my receipt with the offer and I told her I wasn't going to accept the offer and that I was picking up my items. She then said that apparently when u drop off items you are turning them over to them to keep regardless if you like the offer or not. She said it was even stated on the receipt. Which is a total lie! I have uploaded a copy of my receipt and it clearly states "if they have not heard from you by 7pm they will compete the sale and at that point you will not have the option of reclaiming these items or declining the offer". She is such a liar, I was there at 6:00pm to pick up my items. I told her I wanted my items and that I would never return to her store after such a terrible experience. They don't even walk you through the process when you drop off your items and expect u to know how they handle the buying of your items. After reading the one star reviews it looks like I'm not the first or last person she has been rude to. I will never come back to this location again! read more

Uptown Cheapskate - Addison - The owner/manager at this location lies about the process and tried to keep my items before 7pm when I came back to pick them up. - Women's Clothing Near Me - Addison, Texas

They went WAY up on their prices. You are pretty much paying normal prices for used, no brand, items. Also, I brought at least 20 items there yesterday to sell, and they wouldn't accept any of it because (and I quote) "Most of these are kid's clothes". Ok, I am 5'5" and 175 lbs. None of my clothes could possibly be misconstrued as anything but adult. And when I mentioned that she went on to say "Well, they've also been frequently washed". WHAT?! This is a used clothing store, yes they've been washed. Nothing she told me made any sense. I didn't even bother mentioning that a good portion of those clothes had actually been purchased previously from that very store. All around, the experience was awful. Do NOT recommend. read more

Love going to this store . They are super friendly and helpful if you need assistance . They have great variety even my husband found something for him Fair prices read more

I have visited this location several times, and it never disappoints. I was there the day before yesterday, and had great service from Taylor. She was conversational without being intrusive, expedient on the register, and quite helpful. She also helped by starting a bin (where you keep your items while you shop). The dressing rooms are big enough to try on clothing and have lots of hooks for potential keepers (some dressing rooms do not have this option, and it is annoying). Most of the time I am a shopper here. The sales associates welcome everyone who walks through the door. The employees ask if they can help while I browse, but are not hovering, They are constantly buying new items, so the inventory is always replenished. I have sold once or twice here, and had no issues at all. It seems like some people have had negative experiences selling, but that may be because their "buy" counter is pretty busy. People who want to sell clothes have a choice of waiting in store or dropping off and getting a call. There is always a sale, or markdowns, so being a repeat customer is great! read more

My daughter some really good deals. She is ready to go back a see what she can get for her old clothes.

Kelsey helped us in the store and friendly. She answered all our questions and was patient with us. We were looking at jewelry at 7:57 pm, and they closed at 8. She did not rush us and told us to take our time. The store was cleaned and organized. What I liked the most was how the store was lighted that it made it look more like an upscale boutique than a resale store. By far, this store and the Lewisville store are by far the best Uptown Cheapskate stores we have been into. They had a wide variety of items. read more

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best store. best selection items. And I always find something unique for a great value.

Horrible location. Brought in 4 bags to sell. There was a sign on the door that said after 2pm they would be unable to buy items. Okay, fine. Well then I bring my items in right at open and they notify me that they'll only be able to sort through one bag because they're short staffed. are you kidding? They inform me that there are other locations nearby that can probably sort through the rest (nearby is actually 20 min). I begin trying to find my best items and put them in one bag and she informs me that I can't drop them off like usual but I'll need to wait for them to sort. By that point I'm just done and pack up all my items. Avoid this locations at all costs. read more

Just went in here to try to sell clothes--the two ladies working here were extremely rude. My friend and I were carrying heavy bins of clothes that we set on the counter. The younger white lady working there told us they're store credit only. Proceeded to rudely explain they're a franchise and do store credit only. The older white woman with white hair asked us to put the heavy bins off the counter while I waited for my friend to get off an important phone call. Like she couldn't give her five minutes before we picked up the heavy bins again. Horrible experience trying to sell here. Store credit only is a scam. They could definitely improve on friendliness as well as actually knowing what they're doing. The younger woman told me they do not offer cash buy outs, but the old woman told me "all locations offer cash unless they 'run out'. " so which is it? And also--does this mean the buyouts in cash they offer to you are based solely off how much cash they have as opposed to what the items would be worth ??? read more

The manager older later w blonde hair and sometimes has the bottom pink passed on 2 bags of clothes that were all cleaned and in great condition and when I asked why she passed on them she won't speak but has her sweet poor associate tell me the they are passing because of the condition. This is the second time this has happened but the first time I could understand because one of my daughter's prom dresses had glitter that got on all the other clothes.. but this time we made sure clothes were all good. We used to come w prior manager there and back then they ALWAYS took our clothes. I think one time she said we'll take everything but these 2 would you want them back or donate them? It was always a great experience before this lady came on board! read more

Lots of great deals on gently used or sometimes new name brand clothes,shoes,hats and accessories. Check them out! I was blown away by the prices and selection the first time. And, If you need to clean your closet, sell to them for $$$. read more

Preslee and Kai were so helpful with my niece and I! We came for part of girls day... and got here towards close. They were so helpful, friendly and let us try on everything (and she had a lot!). Everything super organized. Clean. I have never been to a store like this that is so organized (makes TJ Max look like crap!). read more

Love this place I'm always getting timeless fashion pieces and cool brands. I always have a great experience.

first time in the shop this past weekend. Found a great buy and was really excited until I got to the counter and its the darn customer service issue , this age group is terrible . I have a friend who was shopping and bringing close in often to sell and he said because of the customer service he has opted out from this store and decided to shop in Lewisville location. I was shocked at the disrespect given. store is clean , items though , some had steins on them and purses are nasty on the inside, I've been to lots of resale shops and had better products to choose from that wasn't so torn up. maybe work on the customer service part and things will hopefully get better from there. read more

Tons of variety styles and jewelry/beanies are sold here too! The service was good, I was attended to as soon as I asked for assistance and was shown where to find certain items I was searching for. Music could be slightly louder was a little awkward with the soft elevator volume of music, they played todays music though so that was nice just a little to quiet for my personal liking. I bought a pair of heels for only $15! What a steal! Can't wait for my next visit! read more

I WAS a very consistent customer at this location. Their selection was great and it was my first place to go if I ever needed anything but I decided to never step foot in there again after my last experience. I think the manager (I'm not 100% sure if she's the manager or just works there but she's always there) is incredibly rude and has horrible customer service skills. One of the reasons I loved this specific uptown was because they always carried a good selection of activewear. This particular day I found a beautiful light pink lululemon body suit however when I went to try it on there was a massive (a bit bigger than the palm of my hand) liquid stain by the neck. It was a $30 bodysuit (which is understandable for resale lululemon in good condition). However, that particular bodysuit was stained, god knows with what and if that stain would come out. When I went to checkout I asked if they would be willing to discount it because of the stain and the girl went to go ask the "manager" (an old white woman with blonde hair and faded pink tips) who then looked at me saying that the stain could be washed out. However, there was absolutely no way of knowing what that stain actually was or if it would come out. I then asked her if I bought the bodysuit, brought it home, washed it, and the stain didn't come out if she would give me my money back to which she cut me off and snapped at me that I didn't have to buy it. I told her she was absolutely right and that I wouldn't because it was absolutely insane to ask for $30 for a stained resale lululemon body suit and to ask me to spend my hard earned paycheck on her word was asinine. Disgusting way to treat someone who shopped there so often. After that encounter I'd rather drive 45 minutes in traffic to the frisco location than ever see that sorry excuse for an employee ever again. Frisco Uptown Cheapskate is way better anyways I just never wanted to make the drive but, totally worth it now. Never going back, I'd give this place 0 stars if I could. read more

My daughter had amazing friendly back to school shopping experience with the friendly sales associates

This place is bomb really all locations you will forsure find something but addison Is my fav. Every time I come here I'm greeted, im helped or assisted. I always find something of quality here and I love that they have so much lulu. read more