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    Rainbow

    2.7 (11 reviews)
    Open 10:00 am - 9:00 pm

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    9 years ago

    I just arrived to the store before their closing time and they already had the doors locked. Horrible customer service.

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    Uptown Cheapskate - Addison - Uptown Cheapskate

    Uptown Cheapskate - Addison

    3.5(91 reviews)
    0.2 mi

    I have been shopping at this place since they opened a couple of years ago…read more I would shop there a couple of times a year but always had the same issue every time I'm not sure who they had purchasing the in coming clothes from the sellers but who ever it was they had some really bad taste in the buys. Even my sister has said the same thing every time. when we would leave the store "there is some really ugly stuff in that store". Which is out opinion BUT... Today was a whole different experience I found a lot of cute clothes this time around spent almost $200 and got a lot of items that I'm really happy with Thank god they fired the old purchasing employee I'm not sure if that's what happened but the store was full of cute items this and I will be going back soon to finish what I started. ( I still had 2 more rows to dig through. lol I ran out of time to shop today Also a couple of years ago I went through my closet and gathered up alit of cute designer clothes and a lot of shoes (almost 60 pairs of shoes ). Most of them were brand new never been worn I was alittle disappointed on the girl only picking a couple of shirts and 3 pairs of Nike tennis shoes from my pile. So I was detetemed not to bring all that back to my closet so I dropped all the remaining things off at goodwill down the street. They were VERY happy for the donation I was in disbelief she didn't buy anything else from my pile But oh well I at least got a tax write off from goodwill

    Keep in mind they close the dressing rooms 15 minutes before they close so if you're running from…read morework or have limited schedule don't go, even if you have 3 dresses, you can't try them on. Never had this experience in the other locations. I understand they yell out the store will be closing soon but just close the store, why would anybody want to go to a store even if it's last minute only to see clothes and not try them on. Unfortunately some people need to work and don't have flexible hours. I understand everyone wants to go home but I'm not going to take over 20 min to try on 3 dresses .

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    Uptown Cheapskate - Addison - Uptown Cheapskate

    Uptown Cheapskate

    Uptown Cheapskate - Addison - Uptown Cheapskate

    Uptown Cheapskate

    Uptown Cheapskate - Addison - The owner/manager at this location lies about the process and tried to keep my items before 7pm when I came back to pick them up.

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    The owner/manager at this location lies about the process and tried to keep my items before 7pm when I came back to pick them up.

    Zara

    Zara

    1.8(106 reviews)
    2.4 miNorth Dallas
    $$

    Zara is one of my favorite stores. I'm always so excited when I find a mall that has one since…read morethere isn't any close to home. This Zara was huge!! They were having a sale and I find a couple items to take home. The staff was average for retail. No one went above and beyond. My friend found an item that was without a ticket and they told her it had to be taken off the floor. The reason she was given is that Zara copies so many other designers that it had maybe been an issue. She also found an item that was missing its belt and they told her she had to buy it as is and that no discount would be offered. Zara 13350 Dallas Pkwy, Dallas, TX 75240 Monday July 9, 2018 2:30pm

    This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

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    Zara
    Zara
    Zara

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    Melanie Gayle - Logo from http://melaniegayle.com/

    Melanie Gayle

    5.0(1 review)
    5.5 miNorth Dallas

    Cutest frickin clothes EVAR. This places throws out any other boutique I've been to in a loooooong…read moretime. They're a bit pricey but totally worth it! I was on my way up to Plano yesterday for a happy hour at Ringo's and I hated what I was wearing. I needed a new shirt ASAP and I only had 10 minutes to find one. A girlfriend recommended Melanie Gayle and I went in with the real expectation that I just may not find something I like. I was wrong! Way wrong! The two girls working were entirely too sweet and super duper helpful. I told them of my dilemma, and they started pulling shirts left and right and throwing them into the cute changing room. I tried on about 8 different shirts - and I'm not even kidding - I wanted to buy all 8 of them. I've *never* found stuff like this in other boutiques! They carried dresses, pants, skirts, party tops and all kinds of other things. I think I spotted accessories somewhere, but I was in such a rush I didn't really take time to notice them. And the best part? I got 15% off if I spent less than $100, and 20% if I spent $100 plus. Now I'm no mathematician and I *know* that's just a marketing ploy to get you to spend more, but it just so happened that I couldn't decide between two shirts so I bought them both. So I got my 20%. I promptly changed into the new shirt while one of the girls rang me up - all I did was run up and sign the receipt and everything was already wrapped up nicely to go, including my old shirt. Thank goodness there's another location in Snider Plaza that I'll be visiting frequently, because I would so be going to Plano more often for Melanie Gayle.

    ReThreads - Plenty of colorful patterns

    ReThreads

    2.8(72 reviews)
    3.3 miNorth Dallas
    $$

    I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

    DO NOT WASTE YOUR TIME. Very arrogant and rude woman. I brought clothes that were in very good…read moreconduction. She was so insulting saying I have clothes from Walmart. I DO NOT SHOP WALMART. Most of the clothes were from Nordstrom. DO NOT BRING YOUR CLOTHES JUST TO BE INSULTED BY THE WOMAN WITH A FOREIGN ACCENT. I will never be a consumer at their store.

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    ReThreads
    ReThreads - Very neatly organized

    Very neatly organized

    ReThreads - Tons of options for everyone!

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    Tons of options for everyone!

    Clotheshorse Anonymous - We are conveniently located in Dallas in the Preston Forest Village.  Est. 1974

    Clotheshorse Anonymous

    3.7(114 reviews)
    4.0 miNorth Dallas
    $$
    Women-owned & operated
    Locally owned & operated

    I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

    This was a great store to visit! I am a designer shoe lover and was able to find the perfect pair…read moreof Jimmy Choo's at a phenomenal price for the condition - $250 and looked like they had been worn less than 5 times. There was definitely a little of everything and any designer I am interested in. Pro tip - they have a website as well, so if you have something in mind, you can already have it picked out before arriving. Will definitely be going back in the future!

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    Clotheshorse Anonymous - Shop our curated Fourth of July Edit online!

    Shop our curated Fourth of July Edit online!

    Clotheshorse Anonymous
    Clotheshorse Anonymous

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    Rainbow - womenscloth - Updated June 2026

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