I developed BPPV after inner ear surgery in April 2025. Each daily attempt to function with…read moredizziness, vertigo, lightheadedness and imbalance was exhausting. After waiting months for the symptoms to "fade away" my ENT recommended I undergo a balance test and then recommended physical therapy for the BPPV. After a bit of searching for someone skilled with BPPV (Vestibular rehabilitation) I discovered Leah Valvo at Kulp Therapy in Victor NY and I'm so glad I did. Leah proved to be very knowledgeable and skilled regarding BPPV and my path to recovery and coming "out of the woods" was achieved. I can't say enough regarding her strategic thinking, patience in the process and commitment to my restoration. Anyone who has dealt with BPPV, dizziness, vertigo etc. knows the exhaustion and vulnerableness that accompany it. I can highly recommend her and the staff at Kulp Therapy to help bring about a return to "normal life". Thank you, Leah and Kulp Therapy !!

The staff at Kulp was great to work with before and after my knee replacement. The office staff is…read morefriendly and welcoming. Doug and Leah are very knowledgeable and guided me back to strength and range of motion after the surgery. There are many PT practices around but they were a great choice for me!

The very best place to have PT. I have done several rotations through there, and I return any time…read morePT is needed. Every member of the staff is extremely competent, friendly, gentle but firm, and caring. They greet you with a smile every time. It is very clean and orderly. And quiet. Even though it's not very convenient to get there now, I would never go anywhere else. They all treat me like I'm their best friend.

This past winter, my wife (who works in retail) went to her doctor because she was having some hip…read morepain. Her doctor prescribed a course of physical therapy to treat it, and since Regain was in our neighborhood (just down the street), she decided to give them a shot. The result? after a few sessions, her pain was reduced and by the time she completed a few more sessions, almost completely gone. Very satisfied with her results. Will definitely work with the staff of Regain in the future!

If you are looking for direct, observant therapy I would recommend looking elsewhere. From my…read moreexperience it was few and far between my therapist paid attention or seemed interested in what I had to say about MY symptoms or questions on exercises. Overall interactions were unprofessional for someone who is supposed to be there for the patient. The receptionists I interacted with were rays of sunshine and inviting/called you by your name. I can't speak highly enough about their demeanor. Also Tony, one of the therapists, seemed very friendly and professional with his clients. If I were to give the location a 2nd chance it would be with him. If you choose STAR then keep in mind you may have to be your best advocate, not the person who's job is to help guide you.

I love Star Physical Therapy and my physical therapist John Ciavaglia. John helped me find relief…read moreafter a year of seeing a medical doctor with minimal improvement. I would recommend Star Physical Therapy and John Ciavaglia to anyone.

I have used there services several times over the years and they have always been very helpful. The…read morestaff is attentive and empathetic. Your time is never waisted. This is a first class team.

Dustin and his team are fantastic! I originally went here for my shoulder. After my surgery, I went…read morehere for all my physical therapy. Everyone here shared in the responsibility of my treatment, making sure that I was absolutely taken care of. I'm currently seeing them for an issue with my hips. So far, everything is going perfectly so planned, I can't thank everyone here enough, they are absolutely masking a difference in my ability to get around comfortably and without pain.

I have had the pleasure of utilizing Lattimore PT at Pittsford Location for several issues…read more Eileen is not only extremely capable and encouraging, she is also the nicest person! Whenever I walk in the door, I feel right at home. Eileen has helped to keep me on track and shown me how to accomplish my goals.