Quick service and reasonable pricing. We needed our water heater to be replaced and they did it…read morepromptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance.

Had a miserable time with a water heater that went out. Not only did these guys come out quick, but…read morethey repaired they changed out the water heater fast.

Anthony arrived early for our plumbing appointment. I was very pleased with his knowledge and…read moreprofessional manner concerning our water line leak. Anthony was very patient in explaining our options that we had to correct our plumbing problem. Thanks again for such great service. (Jim in Sun City West) Follow-up: Anthony, along with Yael, and Colen arrived early Friday morning to install our new main water line to our house. From start to finish, they trenched, installed, and tested the new main line in just about six and a half hours. Their work as a team is truly outstanding. When finished they left our landscape neater that it was before they started. The Hansen Family has a winning team with this crew of professionals. Thanks again! Jim (Sun City West)

As we move into summer, our 11 year old AC unit started having days where it would stop blowing…read morecold air. We'd turn it off for a bit, turn it back on and it would work just fine for a few more days. Didn't seem to be a problem with electric, refrigerant, etc. We'd had the unit serviced recently so not much dirt on the unit.. I guess we're lucky because in the few years we've been here both our units have functioned great. Wasn't sure who to call, but we'd had a great experience with the plumbing side of Hansen, so we reached out. Scheduling was very easy. You can do so online, or a real person answers the phone. They offered to have someone out within a few hours! Our problem wasn't that urgent, but it's comforting to know. Benjamin was our technician, and he was great with communication. He diagnosed the problem (leaking fan motor) very quickly, and gave us options for repair. At no time was he pushy about anything, just factual. We were on the fence with repair vs replace, but decided the unit had enough life in it to repair. Ben also gave us figures on replacing with an eye towards the future. He wrote it all up even knowing that we weren't going to buy anything in the short term. This is really excellent customer service, and you can bet when we're ready we will remember. The repairs were done quickly, we got an email with the invoice and pictures of all the areas worked on. The property was left tidy, and it was an overall excellent experience. That was a week ago, and our AC is working better than it has in the past two years.

I had an excellent experience with Nothing But Water Heaters. From start to finish, David handled…read moreeverything personally. He was the first person I spoke with on the phone, provided a fair, straightforward, and competitive estimate, and then came out himself to install my new water heater. Throughout the entire process, communication was excellent. David arrived exactly when promised, answered all of my questions without ever, and was professional, knowledgeable, and courteous. The installation was clean, neat, and professionally done. It was obvious that he takes pride in his work. Before leaving, he made sure everything was operating properly, explained the new water heater, and cleaned up the work area. I appreciated the fact that there was no sales pressure or surprises--just honest service and quality workmanship. Replacing a water heater isn't something anyone looks forward to, but David made the experience as easy and stress-free as possible. I wouldn't hesitate to recommend Nothing But Water Heaters to anyone needing a water heater replacement.

David came out himself and gave me an estimate that went well below the competition. Our tankless…read morewater heater was installed by the end of the week and has been working flawlessly ever since. Thanks for the fair shake David!

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Ray Pfeifle was my technician. He was kind and professional. He assured me that he could fix my…read moreproblem and he did. Would highly recommend him and the company!!! Sincerely, Susan Masles

Called them this morning looking to replace my water heater. They were able to come in and replace…read morethe water heater same day. Very friendly and accommodating, would recommend

Rich, the owner of American Plumbing and Rooter is the best!…read more I called him about a plumbing problem on a Saturday morning. He took the time to talk it through, asked good questions, and asked me to send me to text him photos and information to help with the service call on Monday. On Saturday afternoon, he contacted me with what he thought might be a simple diagnosis and solution. He was absolutely right! This saved me the cost of the service call and an unneeded plumbing repair. Thank you, Rich, for your honest, knowledgeable help. I will definitely call you again for future plumbing needs.

Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30-9:30 AM…read more Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was "on the way." I understand that jobs can run over, but it's common courtesy -- and basic professionalism -- to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extremely frustrating and unprofessional.

We needed drain opened and pipes inspected…read more They listened to our concerns and helped us through the discussion of options to replace rotting pipes. Patient, attentive to our circumstances and informative. Call ASAP for your plumbing needs.

Avoid ASAP Plumbing - Bait & Switch Pricing, "Theatrics," and Zero Accountability…read moreI unfortunately have to give ASAP Plumbing a 1-star review. If I could give them negative 5 stars, I would. We had two technicians, Jose Horlacher and Josh Karl, come out to check a leaking outdoor spigot and a wobbling toilet. From the start, it was nonsense theatrics, particularly from Josh (the senior tech). He tried to scare us into unneeded repairs, claiming our plumbing was so old he "couldn't touch it"--which is absurd, as the house was only built in 1996. When he lifted the toilet, he claimed it was "the worst news ever," stated the flange was off-center, and told us he would need to break and replace the tile to install a new flange. He used this fear-mongering to justify a massive $2,900 quote. When I questioned him again on the price, he changed his story and tried to justify the cost by claiming it was for a "2-year warranty." After I pushed back further, they suddenly dropped the toilet quote by $300 (to $1,350). The most disturbing part? Our doorbell camera captured him discussing this on the phone, saying, "Oh, let's just drop it down like we did with the other lady"--as if this manipulative pricing is a routine habit for them. Based on discussions with other plumbers and engineers, even with that "discount," the total for these two jobs should have been around $900 max. The reality was a complete bait-and-switch. They returned the following Tuesday and swapped the flange (picture attached) in just 20 minutes. It did not--I REPEAT, DID NOT--involve any of the tile work or major adjustments they claimed were necessary. We paid for a major demolition that was not required, but got a standard 20-minute repair. Honestly, they seemed to just linger around to pad the time rather than just getting it done. I would blame the behavior mainly on Josh, as he appeared to be the senior tech and Jose appeared to be in training or the least experienced... To make matters worse, the professionalism was non-existent: * They actually asked if we wanted the toilet caulked--as if leaving it unsealed was an option. We said, "Of course," yet when we checked, they had only caulked it halfway around. * They scratched up our toilet seat. * On the first visit, they left the lid to the main water line open, left their tools, gloves etc... scattered in our front yard Management has completely ignored us. I called three separate times to speak to a manager about rectifying this. Each time, I was told it would be "prioritized" and that a manager would contact me by the end of the day. It has now been a month. I purposely waited to give them the benefit of the doubt during the holiday season, but they have simply ghosted us. The only thing they did do was send an "itemized invoice" (picture attached) after I requested a breakdown of labor and supplies. It was offensive: it was done with zero effort and completely lacked detail--which I believe was done on purpose to hide the inflated costs. I cannot believe this happened given my past loyalty to this company. We had previously entrusted ASAP with major work, including a massive kitchen re-plumb where they redid everything for new appliances and re-installed our RO system. We also hired them for water heater circulators and other outdoor repairs. I had recently recommended them to friends and had to immediately reach out and tell them not to call. Beware of the theatrics at this company. They burned a loyal customer, overcharged significantly for simple work, and refused to take accountability.

I had a total emergency today when my water heater burst and started leaking. I called and sent a…read morephoto of the unit, and Jim and his son were at my house within an hour to install a new Rheem 50-gallon natural gas heater. They were incredibly professional and the installation was flawless and clean. They were both very friendly and took the time to explain maintenance tips and exactly how to handle any future warranty claims. Most importantly, the pricing was exactly what was listed on the website--no hidden fees or surprises at all. If you're looking to replace your water heater, I highly recommend Jim and his son!

I would definitely hire Jim if you need a new Water Heater. Very professional and knowledgeable. He…read moreresponded quickly to my request to replace my leaking water heater. Even found time even with his busy schedule to come out the same day. Very reasonable on the cost and no up sale. The price is the price. Thanks to Jim and his son for the excellent customer service and professional workmanship.