Really wanted to love this place as I regularly get Botox for migraines. Unfortunately, I will have to continue my quest. My botox takes at most 15 minutes. I get it every two months. The injector was fine definitely not amazing a little rough but, I didn't end up looking like Spock which was good. The issue I have is one they won't fill up the product in front of you. If your a veteran to any injections this is definitely a red flag. My second problem is when I'm spending nearly $600 for a 15 minute medical procedure the very very last thing I want is to be nickel and dimed for a "tip". I've NEVER tipped for a medical procedure. If you google tipping for Botox there are MULTIPLE articles the explain how ludicrous this concept is. It's like tipping a doctor. Yes I always tip for a facial or message but definitely NOT for Botox. Upkeep PAY YOUR PEOPLE this isn't a Postmates delivery. Your employees shouldn't have to be worried about tips or have to ask their patients how much they plan to tip. Stay away!! read more

Naz is a MAGICIAN with a syringe. I have had several (7ish?) lip enhancements over the last 10 years or so, and have paid significantly more, but never achieved quite this result -- and she only used .5 ML! I was starting to wonder if I couldn't achieve perfect symmetry because of my face or something LOL but no, now I realize it was the other way around -- less than perfect injections that just made my face look uneven. I've attached pics. Booking was a breeze, the place is gorgeous, everyone at the front desk was friendly. Only thing I'll say to keep in mind -- get there early, and if you need numbing cream go a full 30+ minutes ahead of your appt. I was about 12 minutes late due to confusion on my part so they rescheduled me for later in the day and then when a work thing came up I tried to push it for another day and they notified me I'd have to pay the $200 cancellation fee so they ARE serious about that. Which is totally reasonable but something to consider. TLDR -- GO, like yesterday read more

I found out about this place on Facebook, and I had such a great first experience. Both the exterior and interior are so pretty. Not only is it pretty to visit, but the staff were all SO friendly! I was running a tiny bit late, so I called ahead and Andrew was very understanding. When I arrived, they were thorough with their Covid checks, which I appreciate. I highly recommend the nurse practitioner Naz; she was not only very professional and thorough with her explanation of each step, but she was just so sweet. She worked hard to understand what exactly I wanted and executed it perfectly, all while making sure I was comfortable. I was so happy with my results, and this will definitely be my med spa family from now on. Couldn't recommend this place enough! read more

I am so happy I found UpKeep Med Spa! Every service that I have had here surpasses my expectations. The Manager Victor is so wonderful and helpful and makes every visit unique and individual. Janet is one of the most talented and friendly people who work there. She is so meticulous with her work and I am always so happy with my results! Florela is an expert in her craft with years of experience which keeps my skin glowing after every session! Cynthia is an artist with injections, approaching every session so personally to the needs of each patient for a soft elegant and natural look. I highly recommend anyone and everyone to come and try out any of their services. Best decision you will ever make when it comes to your aesthetic needs. read more

This was my second visit to Upkeep Med Spa on the UES in the city. I am not able to capture in writing how amazing this Med Spa is! From the aesthetics of the office, to the extremely courteous & attentive receptionist, every element of my experience here was perfect. Most recently, I worked with Neha for lip filler. Neha is a true master of her craft and I could not be happier with my results. She has EXCELLENT bedside manner (which I tremendously appreciate) - I explained my vision to her, and she was able to take my needs into consideration while at the same time, far exceed my expectations. I will be returning to UpKeep for many future procedures! 5 stars!!!! I cannot wait for my next appointment! Thank you! read more

Took advantage of a new client promo and received Botox services w Iryna... I've been getting Botox regularly for 14 years now with different providers (couple different MDs and a couple different NPs) and truly, have never had a better result than Iryna provided me. I wanted to try treating areas I've never treated before: lip flip and neck bands, and results are AWESOME! Upkeep as a business was quick to respond to my IG messaging, helpful w appt scheduling, and friendly and fun from the minute I checked in to the moment I exited. I know I'm not an easy client... VERY particular but, Upkeep's gained my confidence and now I'm looking forward to trying a microneedling facial w PRP :) read more

My best friend and I decided on going to Upkeep Med Spa after some extensive research on lip fillers. The lady at the front desk was very warm and bubbly and checked us in with no issues. They offer a bunch of serums, face mists, and even clothing to feel apart of the upkeep family. We were very nervous but, Neha was the best! She listened to our concerns and gave her recommendation all while helping us achieve exactly what we asked for. She constantly asked how to we felt about it throughout the entire procedure. She was gentle and very informative. You even get a free chapstick at the end! We definitely will be back for other services. Thanks Neha & thank you upkeep! read more

Absolutely love this place! The staff is so fun and welcoming and I felt very comfortable as soon as I walked in. I was greeted with a temperature screening and hand sanitizer and the place was incredibly clean, so my Covid fears were gone. I came in wanting lip filler and Kristie helped me decide on the right amount. She was so great and incredibly helpful, and I feel like I am in very good hands here. My lips were done by their nurse Naz and I was a bit nervous but she walked me through the process and it went super smoothly! Love my results and can't wait to come back for more in the future, really interested in all the treatments they do!!! read more

I never write reviews but this was my first time getting any kind of injection ever and I just had to share my results. I came in for an under eye enhancement and I can not brag enough about my experience there. I was suggested a cheek filler and I am SO glad I did it!! Such a subtle difference but honestly SO worth it. Overall experience was an 11/10 I was terrified going into it but honestly it wasn't painful nor did I bruise AT ALL. I even went to a meeting a few hours after and it looked amazing. Absolutely recommend Lauren who was so careful, welcoming, and knowledgeable!! I will definitely be going back to her. Thanks again!!!! Xoxo read more

I've been going To Upkeep for a couple years now, but I just recently had the pleasure of meeting Amanda A. and Andrea M. who were working the front desk at the UES location. They could not have been more helpful or kind in taking the time to answer all my questions about the different membership packages. Also, Amanda was extremely diligent in making sure to honor the sale price reflected on Upkeep's IG account. It's truly a joy interacting with these ladies when I come in for my appointments (with Naz and Florela who are the best!!) and they are a great reflection of Upkeep. read more

I honestly have been at this location one time and I was just amazed by their hospitality and quickness and also how they follow all of the covid guidelines. I felt safe and at home all at the same time. I got a quick lip as a first timer by Neha I love her so sweet and attentive even via dm after my filler with all of my questions lol the upkeep page as well they respond super fast even on Facebook. I couldn't be happier with my results I'm so excited to go back soon! I literally refer all of my friends and family! The best medspa in the city hands down. Thank you so much! read more

I just wanna say this place is AMAZING. Not only do they have the CUTEST storefront in the upper east side, but they provide EXCELLENT service. I went for a facial with their esthetician Florella and invested in some of their products and my skin have never felt more smooth and clear. I also added Botox to my service. The staff was super friendly and made me feel safe to be there during this pandemic with their cleanliness. Lastly, their prices and memberships are pretty affordable and I will definitely be back to try their other services :)) read more

I like the new medical spa and what they did to the place. I've been coming to Florela for the past 10 years. She is the best esthetician. Her facials and laser treatments are amazing as well as her chemical peels. She doesn't rush the process and she knows exactly what she's doing. I also love that she explains what she does and what she uses and doesn't just randomly throw stuff on your face. The staff is great as well , but I am coming mostly for Florela. I can't wait to book my next facial with her. She truly is amazing! read more

I am OBSESSED with them. I have never done anything botox related before, and heard great things about this place from a friend. I booked a consultation with Naz, and she was so so lovely and thorough. I felt super safe and like she knew exactly what I wanted. Also considering the current pandemic situation, everything felt super clean and everyone was wearing masks. I definitely recommend this place to anyone who has never tried botox before! They definitely made me feel like a member of their family, not just a customer. read more

I saw Cynthia Perez at Upkeep for Botox and lip filler and I could not be happier with my results! The whole experience was amazing. I had Lip filler once before and was looking to plump my lips a little more but not go overboard, Cynthia took the time to listen and gave me exactly what I was hoping for. She is so sweet and professional, it's very obvious she truly cares about her patients and her work. I've already referred several friends who also loved her! Definitely see Cynthia if you come here! read more

This was my second time coming to Upkeep, i booked Seema for both times. This place honestly is a comfort place makes you really feel comfortable as well as the staff. The Receptionist was so sweet and got me in with Seema quick. Seema was so kind it felt like i was talking to one of my sisters! She makes you feel comfortable, and works with you through the pain and at your pace, when i did my lip fillers with her . i absolutely loved my experience at Upkeep and i will definitely keep coming back read more

This was the year i decided i wanted to do lip fillers and i couldn't be more happy! I go to the west village location and Lexi always does the best job! She is so helpful and informative. Made me less nervous about making this decision and I've been back multiple times since the first time! I'm so happy with my results! The customer service is great and the process to check in is so easy. Everyone should go here! I recommend Lexi for sure but I'm sure everyone else is just as great! read more

Fantastic! A lovely, pristine spa. The receptionist Alyssa was super nice and very helpful. I had my appointment with Michelle and she was truly fantastic! It was my first time getting Botox and she went over the treatment process and what to expect afterwards. The injections felt relatively painless and I could tell she knew exactly what she was doing. I'm absolutely in love with the results! I left confident and very pleased. The results? I'm thrilled. I would give 10 stars if I could. read more

I recently visited Harry for lip fillers, and I'm thrilled with the results! From the warm welcome to the professional consultation, Harry made me feel comfortable and confident. His expertise and gentle technique ensured minimal discomfort, and my lips look naturally fuller and perfectly balanced. Harry's attention to detail and excellent aftercare instructions made the entire experience seamless. I couldn't be happier and highly recommend Harry for anyone considering lip fillers. read more