great selection of high quality gear and a tons of very knowledgeable staff. probably the worst shop work turnaround time in town. took 8 days to get a mount read more

Fantastic selection of somewhat niche products, with great frontline staff, but where the customer comes a distant second (or in my case just not at all). TLDR: I would hesitate to purchase anything from this shop given that they do not stand behind their products (I notice another reviewer had a similar issue). Imagine not having a pair of skis, or in my case gloves, for a month of your season. I would also recommend checking your credit card for double charges, particular with respect to rentals, which I was lucky to catch. I purchased a pair of gloves and almost immediately found that a seem was ripped. When I attempted to return the gloves the following day, I was told it was going to be a warranty issue and they couldn't take them back. They would have to warranty it. I even offered to just have the gloves fixed myself if they waived a $25 day of boot rentals (they declined and I was actually double charged instead...). I was annoyed but trusted they would sort it all out so I went with it. It took me several follow ups, and waiting almost a month to find that they had finally been warrantied. But wait, Uphill had the gloves dispatched to their own store, knowing the whole time that I also live out of town. With that additional error, it was going to be an additional $15 fee to ship to me and a further delay. This feels very deliberate as it was at this point that they finally offered a refund...almost a month later? Their response says it all: "- most dealers request that we make sure that they will process the warranty before we issue new product or a refund...so that dealers like us aren't left with products that are neither resell-able or warranty-able. " As my wife (who works in retail) pointed out, now that they have a new pair of gloves they can sell, of course they can refund me - they took no risk that the gloves wouldn't be warrantied. They let me carry all of that risk and then in the end made sure they were the ones who got to keep the new gloves. Dear Management: There is no good company on earth that would ever treat their customers out like this. I would love for a store like yours to be a success, but you need to look out for us the customer. This experience feels so dirty - any number of actions on your part could have made it feel like a good experience, and you would have received a great review instead of this. Dear Potential Customer: You're a recent MSU grad looking to celebrate, an out of towner who needs some gear for a fun adventure, or just an average guy or gal looking to get into backcountry skiing. Picture yourself excitedly buying a $1,500 dollar pair of skis from a cool store and then having no support the second the money has left your account - look what they did for me over a $100 item, imagine something big ticket. I just can't say I'd recommend making that purchase here. read more

All the techs/employees here know what they're talking about. From ski boot sole binding compatibility to fishtail splitboard skin options, they answered every annoying gear question I had. It was the most proper ski shop experience I've had in Bozeman, thx again for letting me borrow that screwdriver! read more

I am very unhappy with the customer service that I received at Uphill pursuits I got a Coros wristwatch for my birthday (August). One day after work I took off the watch off of my wrist, sitting in a chair on my balcony. The weight of the watch caused it to fall to the ground and the watch face shattered. What happens if i was racing and Uphill pursuits did not stand behind what they sold. They told me that they emailed Coros and that because the watch face broke, the watch was no longer valid. What! The person I had been dealing with at UpHill Pursuits told me it was my financial responsibility to get the exercise watch face replaced. Loyalty goes both ways. I was hoping they would stand behind the products they sold (like REI does). I guess not buyer beware. I wont return to that shop. So I called Coros. I was told that they will (make an exception) replace the watch face because of how the face broke. read more

I had a great experience with attuned staff for a recent boot fit. Will definitely go back and love supporting local businesses. We've needed a more backcountry focused shop for years since Northern Lights closed and now we have Uphill Pursuits. You can also get a tap beer or a kombucha for while you shop which is genius! read more