Customer Service is HORRIBLE!!! If you need lumber supplies…read moreI suggest going to Lowe's or out of town to a Home Depot! Had to exchange a few bowed posts and pickets that were delivered in my order. Pulled up to the yard, saw multiple people walking around yet not one came to assist or even ask if I needed help. Literally sat waiting for 13 minutes until finally an employee approached to ask "you need something?" ....not Hello, not how can I help you, but..."you need something?". Acted as if it was a bother I was there and he had to come ask me. Explained had bowed posts and pickets that needed to exchange. Was told to go to another area on the yard. Get to that area, and again.....wait! Almost 10 mins. Finally someone on a forklift comes up and again..."Did you need help?" I'm sorry but what else would someone be doing there? I guess customer service doesn't exist? Is it a self service yard? So again It's explained that I needed to exchange a few posts and pickets. The employee gets the posts and brings them over. But there was no hurry while he did this. I then ask what about the pickets....I was then told I had to go BACK to the original area I was at to get them. I go back, the 1st employee came out with a receipt for me and says "here you go". I ask what about the pickets? He says what pickets? I say I had asked you about exchanging the 3 posts and pickets because they were bowed. I got the posts and was sent back here to get the pickets, I assume the 2nd employee must have contacted him since he came out with a receipt? The employee then responds in a rude and irked way to me "you're doing an exchange?! You said a return. Great now I gotta do the paper all over, you said you were returning them. That's different and you said you're returning them" I explained I never said anything about a return and when I saw him the first time I explained I had some pieces that came in my order that were bowed and I needed to just EXCHANGE, I never said I was returning anything, He goes to change or fix the paperwork and returns to give it back to me. I then asked what about the pickets? The staff member was rude and unprofessional in his actions, and their demeanor suggested they were bothered by my request for assistance. This made the interaction uncomfortable and discouraging. I was told I could go get the pickets myself. I asked him if he could help me and he questioned me for asking him, by saying "you need my help getting them?"Their customer service is unacceptable, and I will not be coming back. Which is a shame because there are few options in this area, but I honestly encourage anyone needing services to take their business somewhere else. Unless you like being ignored, treated like a burden for needing their help or products!

Night and day difference between this Meek's and the one in SLT. This one has a friendly staff…read morethat greets you as you walk in. When I first dropped by, it was just to scope out the yard products and get some ideas for a DIY project. One of the yard workers drove up to me and asked if I needed a hand and said just give a yell if I decided I needed anything. When I came back to buy, their yard folks helped me load lumber and bags of fence post mix into my pickup on multiple occasions. Nice! And if you don't know, their lumber prices beat the big box store that's just up the road.

People were knowledgeable, friendly, and willing to help. I was amazed at the selection and…read moreabundance of stock to choose from.

Scott the store manager for this location is very rude and unprofessional. I called for a simple…read morequestion and he was condescending and completely unhelpful. I do not recommend this location

Every. Single. Time. I've come here looking for parts, electric, plumbing, whatever - they have…read morestaff that are friendly, helpful, knowledgeable and sometimes with a touch of humor. Recently it was Frank who helped me find a plumbing part. Yes, their prices are higher being more remote up here, but it supports this wonderful team of people.

Anytime I've ever need anything to do minor prepares around the house when I come up to Arnold they…read morealways have one I need. Very close and very convenient. I find everything I need every time I go in there. I'm not sure what the ladies name is behind the counter, but she is very nice and a pleasure to talk to.

The 2 broads upfront leave a ton to be desired. Al & the various workers are very helpful. I'm…read moredefinitely having a meeting with Al to follow up, the attitude of those 2 are always worse when he isn't around. As they say...when the cat is away the mice will play

Service is outstanding…read more Selection is good for a store in a fairly secluded area. The customer service is what you would expect in a small town business. Always friendly and ready to help. I would recommend checking with the staff before you consider driving all the way to a big box store.

I was in the town of Jackson and happen to see the Ace hardware store on Highway 49. I…read moredeliberately stopped on in to check to see if they carried a particular brand of drain cleaner. This brand isn't carried in the big box shop down the street. Sure enough they carried it. Overall, it's a nice little community hardware shop. Anyway, it's compact inside. The aisles are narrow. Hubs and I meandered about looking for the cleaner. I was momentarily distracted with the gift section. Shelves were stocked with a diverse selection of hardware merchandise. We walked by three staff while on our search. Finally we asked two of them that happen to be speaking to each other. They told us where it was. Hubs and I walked over and sure enough it was where they said it would be. The pricing was on par to other hardware stores. Like it or not, they close daily at 5pm except Sundays which they close earlier at 4:30pm. Plus they no longer have bathroom access to customers. The sign on the front door states no public restrooms and the nearest ones are at the library and at Detert Park. The library is in the next parking lot and the park is about .4 miles down the street.

Went in last week and I will absolutely be back, at least for the two fine wonderful men who helped…read moreme neil and Jack really know how to make a woman in a man's world not feel so lost. I found exactly what I needed, and more Ace hardware is a hidden gem with some real diamonds inside working

06/23/2026: This HD shopping trip--I purchased a stubby screwdriver set for my survival backpack,…read morefour sets of Marigolds for my backyard fruit trees as a pest deterrent, and of course, I need more organic soil planting the Marigolds.

The service and follow up was the worst there was NO follow up. I had to call and email several…read moretimes to finally get a response. If you need a kitchen design go somewhere else they don't call they don't show up and constantly try to up sale you. Mike Shenefield (design consultant) sent me a kitchen quote for a single wide trailer for $13000.00 after I met with him at the store and asked him to quote me the unfinished cabinets and Formica counter tops I told him I didn't want to spend a lot of money on this trailers kitchen. I had to ask him a few times to send that quote to me and when I finally got my quote it did not include the counter tops or sink or the install as I originally requested I finally got my quote with the wrong sink and was over $6000. The installer Korneli did a no show and no communication. I would not recommend this store for kitchen cabinets and counter tops ever.

Placerville True Value Hardware was another store we visited that had everything and they did it…read moreextremely well. The back area was full hardware with the middle being a mix of kitchenwares (including renge spoons), and the front showcased gifts and decor. Everything was clean, no dust and no cluttered vibe, and they had such a large selection that you almost needed to do three rounds to take everything in. The prices were great, the service was upbeat, and we loved their dog gift section. We decided if they had a location near us we would probably be there every weekend. All in all, Placerville True Value Hardware is a definite must visit and not to be missed.

Nostalgia and everything you want from hardware to home goods. Need gold pans they have them. Yard…read moretools, cabinet hardware, indoor outdoor needs. Busy place with plenty of staff to assist you in you needs and questions. Gorgeous interior with hardwood floors and crowded aisles. (Good thing). As for value well everything was reasonably priced. Remember it is a True Value store.

I am working with Tyler right now to get a new handle for our sliding door. I sent him pictures to…read morethat he could get the right handle from the manufacturer. When the handle came in it wasn't the correct one. Then he found another company that had one!! His effort and personal attention really impressed me!!! It's very difficult to find great customer support these days!!!! So I appreciate the effort, Tyler and The Red Store!!!!

After looking for some new wood stove pipes above the roof and having a great difficulty finding…read morethe material I needed. I was directed to "The Red Store". Never been there before. (where the old meets the new) The only one that knew what I was taking about was Tyler. On my first visit he refuse to sell me anything until he had more pictures and measurements of what I need it. Second visit. Arm with the photos and measurements He took off and I fallow. Set me up very good. I came home and installed everything that he sold me and everything fit perfectly with my exiting stove. I say, he knows his stuff. But I must say it is very pricey. I guest the know how has a price too.

I split my time between Concord and a property in Somerset, so Pleasant Valley Hardware has become…read moremy go-to whenever I'm up the hill. This is exactly what a local hardware store should be. The staff knows their stuff, and Joe is the best. He's helped me more than once with irrigation, plumbing, and those random projects where you have no idea what part you actually need. The only reason it's four stars instead of five is that they don't always have every specialty item in stock, but that's a small tradeoff for the service. I'd much rather stop here than wander a big-box store looking for someone to help. If you're in the area and working on a project, this should be your first stop.

Easily the best Customer Service of any Hardware Store in the area... They take care of us locals.read more