I already loved Unrefined Bakery's desserts, but this experience made me an even bigger fan. They were out of one item I ordered, and instead of simply canceling it, they included thoughtful substitutions along with a handwritten apology. It was such a kind gesture and an example of outstanding customer service. The desserts were delicious, and it's clear they genuinely care about their customers. I'll absolutely be back and highly recommend them! read more

Unrefined Bakery - Bakeries Near Me - Frisco, Texas

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Check expiration dates before leaving the store if you are buying Keto options. They sold me 2 packages of expired keto muffins. The manager said he would call back with a resolution but he never called. read more

This bakery is absolutely amazing! My friend is getting married and is Celiac and so for her bachelorette party I wanted to make sure we had some super safe (but still tasty) treats to enjoy on our weekend getaway. After a lot of research I found these guys and I was so inspired by the story that the mom and daughter started the company together because they were dealing with the same severe gluten intolerance! Knowing that there's no risk of cross-contamination that could ruin my friend's party weekend would have already been worth the expense, but omg these cupcakes were INCREDIBLE! All the girls were shocked they were "gluten free" because they're so moist and decadent and delicious! I have no idea what magical witchcraft these ladies are using to make GF bread items taste like gourmet cupcakes, but we absolutely loved them! Top tier favorites were definitely the carrot cake, strawberry, and this cupcake of the week that had apples inside (seriously so good). But honestly they were all winners, and I personally loved the lemon one a lot. I also really appreciated them going the extra mile when I ordered so that they were frozen and ready for a 3 hour drive to our cabin when I picked them up on the scheduled day. It's that kind of customer service and kindness that makes me want to go back, even though I'm not GF! My friend liked them so much she's even thinking of grabbing a cake for the wedding, so that should give you a hint of just how good these baked goods are! I'd give 10 stars if I could! read more

Looking for desserts for a family member with dietary restrictions and Unrefined Bakery is the place for that! They have a variety of desserts, breads and snacks! They also label the desserts by restriction and each one has multiple flavors! The staff is always very helpful and kind! read more

Another great visit at my favorite niche market bakery for dietary specialties. Take-home items in lobby freezer, packaged to ride home with you! I dined at one of the tiny tables, an Unbuttercream Carrotcake cupcake. Loved it while it lasted! I chatted up the friendly staff as I sipped a house coffee. Unleash your appetite with baked items aligned to your own dietary needs: pizzas, sandwiches, smoothies, teas, and coffees. Free parking lot is shared with neighbor businesses, but spots open up constantly. read more

Unrefined Bakery - Unbuttercream Carrotcake cupcake & coffee - Bakeries Near Me - Frisco, Texas

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Went to a gluten-free bakery chain, Unrefined Bakery, in Frisco on Saturday. There were NO disclosed prices anywhere except on whole, refrigerated cakes. What's with businesses not disclosing prices? I'm not going to stand there and point to each item and ask the price. I want to know so that I know if I was over or undercharged. As a Celiac, I've been to gluten-free bakeries where a single cinnamon roll is $8 before tax. If they're $5 each, I'll buy 2. If they're $8 each I'll buy 1 and I'll split it with my husband. Businesses lose money not disclosing the price upfront. My husband ended up getting a coffee, a pumpkin cookie which had the texture of pumpkin bread and a carrot cake muffin and we shared. I'm not risking a $50+ afternoon tea bill so I didn't order anything. While they tasted perfectly fine, I want to know the prices before I order. It had me on edge. February 2024 read more

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First time trying this place. I was very happy to see that they offered Keto, Paleo, Gluten free, etc. desserts (I'm a Keto/low carb person). I bookmarked the place and checked it out since we're throwing a birthday party next week and need some gluten-free cupcakes for a couple of guests. I wanted to try some before deciding whether to go with this place for our party. On this Monday afternoon, the guy and gal working were not the friendliest. The guy answered my questions but sounded robotic and just very matter-of-fact. I ordered two gluten-free cupcakes and two Keto cupcakes, and a slice of Keto cake. The gal that rung me up looked and sounded like she was bored out of her mind (but then again, so did the guy). I had no idea what my total would be since they don't post prices. I provided a tip (not sure why) but felt guilted to. Everything was bagged by the time I put my credit card away. And with that, not even a, "Thank you" or "Bye!,' especially when I was the only customer there! As for the taste, the gluten-free cupcakes were good. The Keto cupcakes and cake were a little dry, but that's not surprising for Keto. I hope for a better experience the next time I'm there (assuming there's a next time).. Disappointed considering how excited I was about this place. Also, it would've been nice if the guy told me which cupcakes were on the bottom and which were on top. I'm guessing the (smaller) dry cupcakes were the Keto cupcakes since the Keto (slice of) cake was very dry but nonetheless, those who are not familiar with these types of pastries may not know the difference, esp if they're given as gifts and important for those with dietary restrictions. read more

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Delightfully surprised! Yummy! Seriously it's must try. Usually Gluten Free, non GMO, Soy Free is not great, it may taste okay but not great. Guys this is better than great, it's mind blowingly (not a word lol) good! It is airy, light, delicate and cream cheese is so so good. Surprised me, I want to try everything. Anyways it is really good. Love!!!! read more

Unrefined Bakery - Loaded Monkey (Something) Cupcake, Brown Velvet with Cream cheese and iced Latte. - Bakeries Near Me - Frisco, Texas

I LOVE Unrefined. It's been such a God send with my wheat allergy. I'm addicted to their cupcakes, their sandwiches are delicious, I get to enjoy kolaches again and their cookies are divine! Oh thanks heavens for this place! read more

Very neat place if you're in need of grain free, gluten free, or keto items. I decided to try this place because of the keto items they have. It didn't disappoint. They have a lot of bakery items, but they also have lunch things like sandwiches and what not. They also have a variety of frozen products inside that are ready to buy. This place is pretty small for the amount of products that they sell, but it seems to work for them. The service is very friendly, as I was asked several times if I needed help. They are also very attentive to people's needs, I.e. gluten allergies or the need for keto products. If you're in the area for a quick sweet item or a lunch sandwich, try it out. read more

Unrefined Bakery - Keto whoopie pie - Bakeries Near Me - Frisco, Texas

This is our favorite gluten free bakery by far. No weird aftertaste, smell, etc. Just good sweet treats. If you haven't tried it but had been thinking about it... it's time. You're missing out. Also, the employees are the best. read more

Okay I'm stoked to discover this place BUT they NEED to hire more help! The poor girl behind the counter was doing it all and there were at least 8 of us in line. She was so patient and kind I tried a couple of items trying to decide if I would order for my daughter's birthday party (looking for allergy friendly options). The chocolate chocolate cupcake was divine!! I would drive back just to get one for myself in the future. The brownie and other cupcake we tried weren't good at all, I actually threw them out. Just not to my liking - very dry and bland tasting. I did grab a bag of the trail mix and it's been a wonderful treat to munch on and pack in lunches so for that I'm grateful! read more

I got a customized cake for my birthday! Very delicious and the attention and service was great very recommend if you need specific good requirements and great flavors. The place is also very friendly and organized We put the fruit decoration thought, they gave us the cake without it. However, they told us before ordering, so everything was very clear! read more

Unrefined Bakery - Customized cake - Bakeries Near Me - Frisco, Texas

I usually love carrot cake but got the carrot cake cupcake and something must have been wrong with it it tasted like chemicals. Come here all the time and has never tasted like that. Sad read more

Oh my God What a heavenly experience These cupcakes were amazing. If I didn't want to run my sugar level up I would have sampled so much more. Next on the agenda that pumpkin pie If you're in the area and looking for something more organic, dairy-free, gluten-free options possibly even vegan. This is the spot to get your sweet tooth in order read more

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I'm visiting from out of state & I was looking for healthy options to snack on. I was out shopping & decided to stop by this keto friendly bakery! I bought some cupcakes as as well as tiramisu to support my keto diet! I wasn't disappointed as the chocolate keto cupcakes were moist & delicious! The samples of the keto bread was also delicious! I'll definitely stop by when I'm back again. read more

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My health-nut friend was raving about this place, so I knew I had to try! I loved that they use organic, clean ingredients and have lots of vegan/gluten free/paleo/keto/you name it options. We got my birthday cake from here- vegan chocolate with peanut butter icing and a chocolate ganache filling and it was so good! Tasted like a healthy reese's cup but in a vegan cake. Recommend!! read more

Unrefined Bakery - custom 6" cake - Bakeries Near Me - Frisco, Texas

I cannot contain myself inside of this Bakery! It is the most incredible place I've been to when it comes to a healthier option for us gluten and keto sensitive people! Food is incredible! Service is amazing! Nice little small place! Could use some more places to sit and would actually make more money if had some dine in space however that does not take away from the amazing food that I just cannot stop eating when I walk in there! Everything taste amazing! Even the little keto pizza! EPIC! Health nuts we found a winner! I'm in ! read more

Great keto options!! Definitely will visit again. They have pies and other goodies in the freezer too.

We love the carrot cupcakes with cream cheese frosting. It's what we always seem to purchase. We ordered a German chocolate cake for a 70th birthday. It was not a German chocolate cake, we were very disappointed. I called because it didn't have the normal coconut/pecan icing, they told me they used the chocolate icing because the writing on the cake would smear/run. But the icing in the layer was the normal German chocolate cake icing. It wasn't, it was the same chocolate frosting. You could taste a piece of pecan or coconut once in awhile but it wasn't anything like it should have been. The cake wasn't German chocolate it was just a normal chocolate cake. I usually make my own gluten free cakes but was unable to this time. I will be making my own in the future. I wish your cakes, we've ordered others before in the past, were as moist & good as your cupcakes. read more

I am giving 2 stars because I LOVE the product. My issue is with the Customer Service. I have been going to Unrefined for years. It is so nice to have somewhere to get Gluten Free treats. Went in today and the man who helped us was the most unfriendly person I have ever interacted with in here. It was almost like we were an annoyance. Not sure he realizes that that part of his job is the customer experience and unfortunately he has put a sour taste in my mouth about returning. The people you employ can make or break you and I recommend taking more care when selecting the people you put into these roles. read more

You would never know their cupcakes and cookies are gluten and dairy free. I've never had anything here that isn't absolutely delicious. I prefer their "un buttercream" icing over regular buttercream. Yes, you will pay a little more than you would in a typical bakery. This is a specialty bakery. Not only is everything made from scratch, but the ingredients are top quality. The products are worth every penny. I love that you can freeze their cupcakes and cookies. They also have an impressive frozen section with breads, cakes, etc. read more

Unrefined Bakery - Bakeries Near Me - Frisco, Texas

What an expected treasure! I was looking for delicious treats for teammates in town for an event. They follow strictly gluten free and vegan diets. The store had lots of samples out to taste. My non vegan gluten free folks sampled and loved EVERYTHING. We ended up purchasing the party mix without nuts. It has the perfect blend of sweet and spicy. ALL of the team dug into the bags. It will be a staple for future gatherings. We also selected cupcakes. I wish I could remember the exact names but I'll do my best to recall. ALL were spectacular. Chocolate, vanilla strawberry, lemon and a chunky monkey? The cupcakes were most light and flavorful. My gluten free teammate ranked them in the best ever category. The bakery also has a great selection of cookies, pies and other delectables. There are multiple locations in the Dallas area. As I understand, they have a main bakery in Dallas. They bake everything local and then drive to the stores. read more

Be still my GF-loving heart. If you are ever in Frisco, Texas, then you need to try this place! So many options for desserts and breads! Cupcakes, cookies and pies ...oh my! Custom order cakes! Coffees, smoothies and sandwiches if you need a quick bite. There are lots of options of you are GF, keto or doing paleo. They also let you try samples of pretty much everything! Great friendly staff too! read more

Unrefined Bakery - Bakeries Near Me - Frisco, Texas

I love that it is gluten free with so many dairy free options. The whoopie pies are delicious and the rolls are great for dinner. I can't wait to go back and try the pizza. read more

I am currently dairy free so this was the perfect spot for birthday cupcakes! Lots to choose from, you don't feel like they are lacking taste/flavor, super good! Thankful for places like this when you have a special diet read more

Was really excited to try this place because the entire bakery is gluten free (not easy to find, especially in Texas). There are soooo many different options of pastries on display and packaged foods (bread, pasta, snacks) in the freezer/fridge and along the walls. I was a bit disappointed just because some of the pastries we got (cupcakes especially) were very, very sweet. I like sweet, but these were a little much. I loved the lemon cupcake though because it tasted more natural. The sugar-free ones taste very strongly of artificial sweeteners, which I personally don't like, so that's more on me and my preferences. Surprisingly my favorite thing I got here was the lunch! The sandwiches you can order are absolutely delicious. I might return if I'm in the area, especially to try some of the frozen foods. Also, the workers were very nice! read more

Omg guys: Keto sweets!! So close and I didn't have a clue until today. First: the service amazing. I had to wait a little because they were short of staff and people kept coming in. However once she came to help me she gave me lots of free Keto samples so I was very very happy!! I tried the Keto breads and I will be buying a loaf to keep in the freezer. I bought today the vanilla, chocolate cupcakes and they were so good!! I tried the chocolate pie and wow!! So of course got me a slice for another day (or later tonite lol). I saw in the menu they have the Keto sandwich which means I can go there to have lunch. The prices are great. Same as any other bakery. It's located in a busy part of town so you may have to drive around for parking but it's worth it!! It's small and cute like a mom and pop shop/bakery. They have paleo, gluten free and vegan options for those of us who need to follow certain regimen. Please check this place out! I want Frisco to keep their local business open. I will be giving them a shoutout on Facebook as well. read more

Unrefined Bakery - KETOOOOO!! I'm going to try everything!! I'll be back with a review later!! - Bakeries Near Me - Frisco, Texas

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Lemon cake was delicious. And that is coming from someone who usually eats gluten and dairy! read more

Unrefined Bakery - Bakeries Near Me - Frisco, Texas

Unfortunately these were not the best. The best part was the icing but the vanilla muffin was oily and the chocolate muffin was bland and boring nothing exciting about it at all read more

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For my husband's birthday, we ordered keto tres leches cupcakes and a lemon raspberry cake. They both were AMAZING! I have two teenagers, and they loved both and did not think they were keto! They thought they were great for a normal cake, much less a keto one. And they are used to me trying to feed them low-carb foods. I highly recommend it! read more

I asked for a simple rainbow cake for my sons birthday. They said they could add a rainbow on top of it. I was excited to see it but when they opened the box I was underwhelmed to see such sloppy work. Even my own husband said it didn't look very professional. I just think that for $80 this should look nicer on the top. Especially since they charged me $25 for the design. I paid the same amount of money for a 2 tier cake that is beautiful for the actual party with a lot more detailed work with a different vendor, but this would have been an embarrassment. I will say the lemon flavor is really good! read more

Unrefined Bakery - Bakeries Near Me - Frisco, Texas

Everything is too sweet, even the bakery without sugar. Items are also overpriced. I thought it was a kind of healthy bakery, but I don't think it is. read more

I had a choc cupcake with vanilla and another with chocolate frosting. The texture of the cupcakes was like a really dense brownie, not cake. They were sweet and indulgent, but strangely lacked flavor? I also had a bun that my friend served with a hamburger. The bun was was super expensive- I believe $6.00? They were crumbly and underwhelming. Nobody eating this food made a single comment about how delicious the food was. I would eat it if it was served, but wouldn't purchase from this bakery. read more

My 1st experience with Unrefined was when my husband surprised me with some cupcakes from here. Sometimes it's hard to find vegan treats so I was so excited! My 2nd experience I actually had the pleasure to go inside and check the shop out. It's so cute and they have a nice open front area with a cute little kids table. Their cupcakes are well displayed in and labelled out which ones you can find that are gluten free, vegan, or even gluten AND vegan. I ordered the C.O.W. one and the strawberry. Both were amazing! The girl who rang me up asked if I wanted to join their rewards club which is a no brainer because I will be back more often than I'm willing to admit, haha. read more

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If you have ANY dietary issues you must check out this bakery. My grandson has severe restrictions & can finally have cupcakes & cookies. (We cook for him, but these guys know what they're doing!) It's a real treat. The staff is knowledgeable, friendly, personable. read more

Okay, here's the deal. I'm sure the other bakery items are great...but, the hubs and I are Keto. They have very little to offer us. We thought we would stop in a grab a cupcake...until I saw the size. The Keto cupcakes are tiny! Sitting next to the others, it looked like the baby of the fam...AND, they were $4.50. Each tiny cake had a smidge of icing on top. They were sad little morsels. We passed. They had 2 Keto pies and 1 cake by slice. We bought 2 Chocolate Raspberry cake slices and 2 slices of Dark Chocolate Silk pie. Both frozen. We tried the cake. No flavor of raspberry cod chocolate...at all. I'd give it a C-. $8. Next, the pie. Gritty and a very small piece. All of the crust had fallen off. Did have a good chocolate flavor. I'd give it a C. $7. Won't go back. $30 for 4 slices. read more

Unrefined Bakery - Keto Chocolate Raspbery Cake - Bakeries Near Me - Frisco, Texas

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Spotted this after we had lunch in Frisco. We had to stop. Left with a few cookies, a slice of cake, and a cupcake to try. Can't wait to try our goodies tonight! read more

This place is amazing!! Everything is good, and bonus points for being allergy friendly. This is a must try

Rude people........................rude rude. Dry products so disappointing.. customer service is terrible