If you want the repairs done correct, and not get ripped off by other shops, that most of the time,…read moredon't know what they are talking about, especially when it comes to Toyota. Quon's do not try to get you signed up for work you don't need, and will actually tell you if something you asked for, may not be required. They are the Memphis area Toyota experts, save money from a dealer, and save from suggesting work that is not needed, and go to Quon

Harris has worked on our Toyota's for over 30 years now. I would never take our vehicles anywhere…read moreelse. We drive into Memphis from another city to always use "Quon's. There were times he should've charged me for little things or diagnostics, but didn't. We feel like family there! My Uncle, my Aunt, Sister's etc all use "Quon's"! When I pick up my car it is ready to go for a reasonable price. I'm often sad about the fact that one day Harris might retire to fish all the time :)

They showed up earlier than expected and finished in a timely manner. Job completion 100%read more

If I could give this man zero stars, I would. He stole $240 dollars from me. He will not respond to…read morecalls or text messages asking for my part or a refund so I can get my car fixed. 10/10 DO NOT USE THIS THIEF!

We always bring our cars to Performance Tire on Bartlett Rd. They are honest and always do a good…read morejob. They have never tried to sell us on extra work to be done. It is best to have an appointment since they can be very busy. The location is not convenient for us but their honesty is worth the drive.

Performance Tire was recommended by my mechanic (Brian Massey) as a good choice for tires. I've…read morebought from independents, factory stores (i.e Firestone, Goodyear) and chains (Sams, Costco, NTB, Tire Mart). If I have to buy tires I REALLY like buying from Performance. I've now bought tires for two different vehicles and stopped in for rotations, balances, and "...something doesn't feel right" visits. My resounding 5 Star Rating (which I VERY RARELY give) is for a few different reasons. 1.) The advice is always founded upon reasonable and logical decision making born of experience. It seems every time I did business with chains and factory stores I sensed that the diagnosis and advice was influenced on a need to hit corporate revenue goals. No matter who I spoke with at Performance (Syd the Owner, Sam his son, or the guys in the shop - sorry don't know their names), the diagnosis and advice was as straight as you'd get from your best friend. It's more than simple honesty or integrity; it's...just the way you want to be dealt with. 2.) I shopped PT's prices both times I was buying new. The prices were always competitive. Though I'd possibly pay an extra $40 to $100 versus chains and factory stores due to my positive experiences, it would rub against my thrifty (cheap-skate) instincts. The first time I visited the price given to me was about $40 or $50 more than the same 4 tires at Sam's. I asked Sam, "...convince me why I should buy here." I don't remember exactly what he said, though I'm sure it included "free rotation/balance and other stuff", but what sealed the deal in my mind essentially, "we'll take care of you if there's a problem". 3.) To my pleasant surprise they can get what ever tire I've asked for at a good price and (so far) the same day. Because I'm not stuck on one brand and research CR, Car & Driver, Tire Rack and other sites, I usually desire only one or two tires over all other choices. Even though in both of my cases PT didn't have my preferred tire 'in house', they confirmed the positives/negatives about my selection and were able to get it at a price comparable to others. My only complaint with Performance Tire is they close too early on Saturday (noon) and are closed Sundays; the two days when I've needed emergency service.

Water pump replacement 2012 Ford Escort , he also replaced brakes on my BMW change my oil and…read moreworked on my son I recommend him to anyone

From the owner: Auto repairs such as Tune-up's brakes oil change and other basic car repairs. I'm very affordable…read moreand don't mind explaining details to customers so they'll have the knowledge of what's needed ..I'm very dependable and upfront..I service Memphis and surrounding areas.. I will travel to you for service fees if you're not able to bring your vehicle to me.. I'm based in Memphis Raleigh area.

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

Best in the Business...Great job thanks so much for the help...Great quality..My new friend...read more

Very helpful and punctual and courteous. I appreciate the…read moreadvice given about my car - battery and starter.

These folks saved us a great deal of time and money. Jace went the extra mile in seeking a logical…read moresolution to our minor issue. He is now our go to auto body man.

I've been to icon twice so far and my experience has always been exemplary!! My last visit was due…read moreto someone grinding against my Tesla, which Icon took care of quickly with great pre-service date communication. However, post service I had an issue with one of my front lights that developed. Took my car back in to Icon and they discovered the issue was due to undetected damage to the assembly potentially from my first accident / visit to icon in 2022. They went ahead and covered the cost of the repairs. That's really going the extra mile there! Staff has always been super friendly and responsive. The waiting area is also super comfy!

John has been my go to mechanic for many years. He is honest and reliable. Went by to get an oil…read morechange and service was excellent as well as quick! He helped me get the current car I am driving now. John worked on my old Honda Accord for 20 years. His prices are reasonable and comparable to other car shops. I appreciate his great customer service and up front personality. As long as I own a Honda, I will be coming to him to maintain my car.

Called Precision to get appt. on my 2010 Acura MDX for an oil leak.I never been to this shop before…read morebut willing to give it a try since they specialize in Honda and Acura.John was very professional and friendly with me.Left the MDX with him at 9am and he called later to give me diagnosis and price.It needed 5 seals replaced which cost about $305 total with labor and tax.It was repaired next day before lunchtime.Upon picking up my vehicle, he showed me the seals and all was fixed.I would recommend them to others and will be using this shop for both of my Acuras.

Very quick service, great people and great prices! I have a 30 year old Volvo and so happy I can…read moreget specialized service in a timely manner!

We bought a 2010 Volvo in 2020. It had a few issues right off the bat! Was going to go to Volvo…read morebut something just told me not to. I found Smisco! Best move we ever made! Have had to use them 2 other times & about to go again. I am sure they will take care of me just like before. They are definitely more reasonable than any other shop we have EVER used!!! More shops need to follow their example!