I would give 0 starts if I could! I emailed this company to check on the status of the order. And…read morethis is how it went ... (see attached photos) absolutely worst customer service ever.

CHECK POSHMARK FIRST IF YOU WANT TO BUY ANYTHING FROM THIS BOUTIQUE. I'm sure it's full of people…read morewith brand new clothes with the tags still on because Bella Ella rejected their return for a frivolous reason. You know it's bad when you have to pin your return policy as the first post on your Facebook page and disable/hide all comments. This place is a scam. As others have noted, they are incredibly liberal with what they deem as "damaged" and what they'll reject in their return policy. I ordered two sizes of a dress. I had the dress on no longer than to gauge between the two sizes that I ordered. I tried to return the dress and they said it had an "odor" and rejected the return. There is no way this had any more odor on it than what happens when you try on something when you're physically in the store. They embellished the "damage" by saying they let it air out and the odor was still there; an outright lie as this was on my body for 30 seconds. To add insult to injury, you have to pay for shipping both ways. So when I do resell this item, I will come nowhere near breaking even. Check Poshmark or do a Google image search on the item of clothing you want. It's the same stuff that other boutiques carry and hopefully you'll find somewhere that's a much more reputable company to give your money to.

I came tonight for the 20th birthday celebration and did not leave empty handed. I found sooo many…read moregoodies and I'm so excited about them all.

Pretty boutique, expensive prices (although I could find a cute newspaper boy type of hat pretty…read morecheap) and it seems like an extension from the boutique across the street. Smells like good quality candles. My favorite items there were the hats. Jewelry not very unique. Been seeing the same at other stores.

My wife had a very frustrating experience with this company. She purchased several items through…read moreTikTok Shop, and when they did not fit, she contacted the company to request a return. During the call, she clearly explained the situation and specifically asked whether she could return the items in person rather than mailing them. She was told that an in-person return was possible. So she returned them in even received an online return receipt. Based on that information, we reasonably believed the matter had been resolved. We later learned that returns for TikTok Shop purchases could not be processed in person. As a result, we are now out the money and feel that we were given inaccurate information. This situation could have been avoided if the return policy had been explained correctly from the beginning. If in-person returns are not available for TikTok Shop purchases, customers should be told that clearly and consistently. The incorrect information wasted our time, caused unnecessary frustration, and resulted in a financial loss. We urge the company to ensure that its staff are properly informed about the return process and that customers receive accurate guidance before making decisions about their purchases. Update: Customer service made it right and helped us get our refund.

They have the cutest clothes and great customer service. You can come in person to try the clothes…read moreon!!

Femenine and floral boutique. Looks like brand new. Actually I was wondering if they were in…read moreinauguration mode when I arrived, everything looked so brand new. I took tons of pictures mostly of the flowers (some natural dried, some fake) handing from the ceilings. What a nice touch, girly and enchanting. Good quality (yet kind of pricey) clothes and nice variety of gift items too. I was temped to get a nice hat but my head was too small for the average size they carry, lol! Do not confuse the profusion of plants in the facade with this being a floral shop, like I initially thought! it is a nice, one of a kind boutique in downtown Provo.

They were so nice and it was such a cute store, they decorated it so well and even offered me soda…read moreand goldfish crackers. My girlfriend said she'd buy the whole store if she could. They didn't have a ton of stuff but everything they did have was super cool. Very nice and cool employees too!

I went, I found, I purchased!…read more I always stop by a Rack because I am Michael Williams and I am a shoeholic... I like Born, Ecco, Puma, Adidas, Hoka hiking shoes, Tiger, etc... I found some possibilities but opted not to get shoes... this trip. I did find. Very cool and originally priced at a bunch that I got for significantly less and it was such a sunny day, I wanted to get sun glasses for my trip home. I found Ferragamo for 76% off or some crazy markdown. I could not afford full price Ferragamo. Amd got a fancy hard shell Ferragamo sunglass case. The store was laid out differently than the Sandy location so was a weird experience passing the front entrance and not seeing the checkout on the left wall as you enter the store... for those with a compass, near the northeast area of the store. The young lady helping me was cool and helpful.

My wife and I always find quality shoes and more when we drop by for one thing or another. It is…read morealways clean and orderly, and well stocked with a wide variety of clothing and other items. We take our time and enjoy the bargains and "finds!"

Hundreds of vendors from clothes to home decor to handmade soaps and candles to jewelry to art to…read moregifts and socks and food things and seasonal and did I say Vintage? Just go and support small businesses and get fun unique items, one of a kind pieces. You won't be sorry!

I saw a Preview of them on KUTV…read more They are located in Orem on University Parkway right behind Swig. They have so many booths. Some still need to be filled but the prices are soooo reasonable. I got two darling shelves for my Nieces who just moved into new homes for under $50. It's a great place to find something for those who have everything. It's also a great place to spend at least an hour in on a snowy day.

The service was terrible, employees weren't nice at all and acted like they were forced to be…read morethere. Then when I tried to go into the dressing room to help my girlfriend put on dresses an employee banged on the door and told me to get out and that they have a one person per room rule. I understand if they have a policy for that and it makes sense, but while I was waiting outside of the dressing room I saw two people come out of a dressing room. Why does this rule only apply to some? On top of that the selection of dresses is pretty limited and it's very pricey for the value and quality of the dresses.

From the owner: Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous,…read moreon-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Orem to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at University Place.

Amazing selection bought so many things definitely recommend going here!…read moreAll the employees are so nice !!

Great secret to University Mall. I don't know what's happening there but their stuff got so much…read morecuter. I recently saw their brand at Piper and Scoot. The boutique items are cute for my teenagers but I can find super cute stuff for myself too. The dressing rooms are getting a makeover right now and they are so nice. Big enough to actually change your clothes in. Price point is super comparable if not cheaper than some of the other boutiques in the mall. This week their clearance is 50% off. Can't beat a good sale especially with a ton of sweaters to choose from.

These are the CUTEST and prettiest frocks and gowns that ever CUTED! My adult daughter and I are…read morethrilled with our purchases, which we are wearing to Mass at The Cathedral of the Madeleine on Easter in Salt Lake City. Staff has superb product knowledge and generous customer service. They keep all the racks beautiful groomed and the store thoroughly zoned. I love it. Return policy is important to note and IT IS A FAIR POLICY. Return any item that is unsuitable promptly and with tags still on.

Was charged full price for a 'Poppy and Pout' Christmas flavor chapstick in the middle of…read moreFebruary!!!

All time favorite plus size clothing store! It's like the comfort of walking into Torrid knowing…read morethat you're at a store where something will fit you (as a plus size iykyk) but the affordability of a thrift so you can actually buy a bunch of items without breaking the bank! The average piece of clothing I've bought is around $9! The owner is so sweet, they now have items available online for those of us who live far away. The store is VERY organized. They separate clothing racks by size and type which is helpful especially if you're a 4x or 5x and normal stores through them into general plus size racks. Hands down best plus size store in Utah :)

Pleasant thrift shop. The owner was very nice. The place was clean and organized. They run mostly…read morelarger sizes up to 5x. But they also had some x-small, small, medium, large etc sizes too. Prices are very decent. Plus, they have sales often. So today when I went they had (different clothes sizes) bags full of clothes outside for 15$ per bag. Not per item. Per bag. Inside if you found a red sticker then that item was 50% off. Blue sticker, it was 25% off. I found and purchased a navy blue suite jacket for 4.50$. Great condition and very nice looking. There was a lot of pretty dresses, tops, and other items. However, this is a women's only store. I asked if there was a men's section, unfortunately there is not. I will definitely come here again.