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    University KIA of Durham

    2.8 (88 reviews)
    Open 9:00 am - 8:00 pm

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    2 months ago

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    15 days ago

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    8 months ago

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    9 months ago

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    7 months ago

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    8 months ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    10 years ago

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    5 years ago

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    3 years ago

    The wait room is clean and the people are friendly. Don't bring your car near lunch time as mechanics all leave from 12-1pm.

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    2 years ago

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    3 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - University KIA of Durham

    Review Highlights - University KIA of Durham

    I took my car in for service at University Ford Kia and had a wonderful experience with everyone I came in contact with.

    Mentioned in 4 reviews

    Read more highlights

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    Performance Automall - Performance BMW of Chapel Hill, NC www.performancebmw.performanceautomall.com

    Performance Automall

    (32 reviews)

    I use the BMW service Dept. Maurice goes beyond the call of duty. He always takes care of us when…read morewe drop off our car for service. If it has to stay overnight they give us a BMW Loaner. I have also purchased a vehicle from the BMW Dealer. I was not happy how the deal went , I spoke with them and they made it right.

    This is for the service department only. Never bought a car there and based on the service…read moredepartment, never will. My wife drops the car off for service and tell her to get approval for anything beyond what we've asked for (check out a wire dangling from the bottom of the car and an oil change). They call back and say that the car needs some $700 service work done at the 30k mile mark. This apparently is an oil change, tire rotation, AND they change your air filters and windshield wipers. I tell them NO and stop by the Advance Auto Parts down the road and replace the air filters and wipers in their parking lot and save about $500. They did suggest a new battery but wanted $190 to replace it. Advance Auto Parts sold me one of their best for $90, installed it free and gave me a 3 year replacement warranty. Another $100 I'll keep. I know it's an Acura and all, but this place never fails to shock me at the prices they charge. i guess some people must let them do this otherwise they wouldn't tell me these ridiculous prices with a straight face. I'd have given them 1 star, but they did fix the wire for free.

    University Ford - Durham - Tech table

    University Ford - Durham

    (56 reviews)

    I reached out about test driving a specific used vehicle and I made it really clear that's exactly…read morewhat I wanted. The sales person repeatedly ignored that and kept trying to push me to drive a new vehicle. Guess he figured I'd never heard of CarMax, Car Gurus etc, or he just wasn't interested in selling to me. I won't be shopping there.

    I've been a customer of this dealership since 2015, and I was about to purchase my third vehicle…read morefrom them. Now, I am lucky I didn't go through with it. When my first car (a 2013 Ford Focus) had serious transmission problems in 2019, due to a known design flaw, I was shorted on how much credit they would give me towards my next car (a 2017 Focus, with the design flaw fixed). Because I was given significantly less than originally offered, I was very upset, and I decided I would never buy from them again. But then, November 2024, I received a letter from them, offering to give me a great deal toward my next car. I decided to give them another chance. I'm glad I did give them a chance -- but only to ease my conscience. Unfortunately, the most recent experience only reinforced my previous feelings about them. They really don't care about keeping me as a repeat customer. They knew what my budget and limitations were, and still, they tried to get the financing paperwork ready for me to sign, without providing all the maintenance history that I had requested. ("I've been trying to get it" was the manager's answer!) If I had signed, that would have meant needing immediate costly maintenance right out the door, which they were NOT willing to help me with. Not even meeting me halfway! I walked away with a very bad feeling about working with this dealership. Never again!!

    Durham Auto Mart - From the side

    Durham Auto Mart

    (14 reviews)

    It was just over two weeks ago that my trusty old 2002 Subaru Outback took her last ride with me…read moreafter 20 years of loyal service. She suffered a radiator reservoir explosion, and I had to pull over ASAP before a fire started. I had already been ready to retire her due to other future repair costs, but circumstances forced my hand early, so I got to work researching available and newer Subaru Outback models. I visited one large dealership within five days, but their staff were extremely duplicitous, so I promptly left feeling very misled and annoyed. Enter the exemplary and professional staff at Durham Auto Mart: Chip, Toby, and other colleagues who I did not have the pleasure of meeting. I found a listing on Carfax to Durham Auto Mart for a 2013 Subaru Outback that looked in great shape, awesome Carfax report, low mileage, and in an excellent price range. I called Durham Auto Mart to inquire, but Chip sadly and graciously informed me that another buyer had already made an offer. He promised to call me back if it fell through though. And that he did. I was sitting at home pondering how long it would take to find a better deal, when suddenly my phone rang, and Chip gave me some excellent news. As my luck would have it, the other buyer was militantly insistent on trading in his very, very old car, which was not in good enough condition to be of any resale value, and somehow this condition completely undid his commitment to the 2013 Outback. Chip and I spoke for over 30 minutes. I asked him intensive, detailed questions about the vehicle, and he answered all my queries with specificity and patience, and he deeply impressed me with his knowledge and passion for all automotive matters. He was so authentically convincing that I (wisely) chose to immediately book an Uber and head straight for Durham Auto Mart. On arrival Chip greeted me heartily, and we got straight to business. I took a long look at the Outback and its myriad new features, then Chip and I took it for a test drive. I absolutely loved how it handled and was sold on it within minutes. On return we began the long and laborious process of certifying credit, transferring insurance, signing innumerable documents, and even hit a bizarre snag whereby Equifax decided that I didn't exist! Chip handled the problem ably and with determination. We learned that it was simply an issue with my name (I have two middle names) and eventually the system cleared me with flying colors and a very reasonable interest rate. Throughout this process, there was no artifice or deception from either Chip or Toby. Both of these gentlemen were straightforward, honest, and did not pressure me at all. Durham Auto Mart's transfer fees are low compared to competitors, there are no hidden "junk" fees bundled in with the purchase, and Toby explained all my warranty and financing options in detail. Some dealerships might have tried to take advantage of my inexperience in buying a car, as after all this was the first vehicle I'd bought in 20 years, but Chip and Toby did the exact opposite. They acted in good faith and treated me with grace and respect throughout, and they were excellent conversationalists. I strongly and without hesitation recommend Durham Auto Mart as a business and endorse their staff as trustworthy individuals. They have been in operation for nearly 50 years and my experience with them abundantly demonstrates why they have endured for so long. Independent businesses are so important to support in an era of increased centralization and corporatization, so if you need a car, even from afar, give Durham Auto Mart a call. -Anthony Joyce

    Friendly hometown dealership with good salesman. Thank you for the fight to get me in my midlife…read morecrisis J. Chambers. Semper Fi

    Sport Durst Chrysler Dodge Jeep - Invoice

    Sport Durst Chrysler Dodge Jeep

    (116 reviews)

    We had the misfortune of having a traffic barrel flung into the front of our Jeep Grand Cherokee…read more We were over an hour away from home and looking at the vehicle, there didn't appear to be any damage. But within minutes, the car overheated and we found it necessary to be towed to the nearest Jeep Service Department. Thankfully, that place was Sport Durst. From the minute I walked in the door behind the tow truck, to picking up the vehicle after it was repaired, I couldn't ask for better service. Kurt was super nice and easy to work with. I needed to have my car back as soon as possible because I travel for work and Kurt made it happen. Shawn (sp?) the man who handled the claim with my insurance adjuster was efficient in getting the needed paperwork. When I picked the car up, the weather was very cold so the tire pressures were a bit off and they made sure to fix that for me. Honestly, I can't say enough good about this experience...especially for being so far from home when it happened.

    I scheduled a 7:30 AM appointment today for an oil change and to have a warning light diagnosed. My…read morevehicle was dropped off on time and remained at your service department the entire day. Throughout the day, I did not receive a phone call with an update. Communication was limited to a few text messages, and it wasn't until 5:05 PM that Johnny informed me that you would not be able to get to my vehicle at all. After holding my vehicle all day following a scheduled 7:30 AM appointment, being notified after 5:00 PM that no work would be completed is completely unacceptable. Please have my keys ready when I arrive to pick up my vehicle. Based on this experience, I will not be returning to Sport Durst Ram for service.

    University KIA of Durham - car_dealers - Updated May 2026

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