MAMMOGRAM ONLY REVIEW!…read more Came for my yearly mammo. The appointment was available within a few days of making the appointment. There was a self-checkin in kiosk where you can also load your ID and insurance card information., which was a great alternative. I was called to complete the checkin at the desk (staff were really pleasant) and it was less than 5 minutes between that and being called for my procedure. The mammo technician Bonnie explained every step during the process and asked how I was doing throughout. She was awesome! I used to be fearful of the discomfort of this procedure, but with a gentle technician such as Bonnie, it was a relief indeed. All in all a great place for getting a mammo with staff that provide care and compassion.

Office personnel were very helpful in filing out the forms…read more Operators of ct and x ray were veth professional

The BEST medical imaging company ever. Always polite front…read moredesk staff, helpful too. Never rude. The parking can get tight, but can be mitigated when you book early morning appointments. They get busy and the waiting room is full at peak hours. The Breast CA doctor who reads mammograms and performs ultrasounds (sorry can't remember your name) is absolutely lovely. She speaks Spanish beautifully and her bedside manner is superb. I call her my guardian angel because you just don't find doctors like her these days. I've also had X-rays, ultrasounds and MRIs here and will keep returning.

I had an MRI at the Defense Highway location, which really is, OMG, open! The staff was friendly…read moreand courteous, and my "tech", Jeremy, was so encouraging and comforting! He really walked me through each and every scan with compassion and understanding! If you need an MRI, especially an open one, go to Chesapeake Medical Imaging's Defense Highway location, near Annapolis!

Not only does Advanced Radiology not invest in their workers in the same way as other local…read morefacilities to me, but the phone service they use for phone scheduling is awful. The quality of the calls are unacceptable and the skill level of those handling the calls makes it difficult to schedule.

Advanced Radiology is fine. I came in for a walk-in X-Ray after being referred from urgent care. I…read moretried to call ahead to schedule and appointment or see how long the wait was, but apparently the number only routes you to their centralized Call Center and the call center doesn't have a number for this location. I was quoted a 45 min - 1 hour wait for an x-ray, but ended up waiting for almost 2 hours. I asked if it would be better to make an appointment for x-rays, but the ladies at the front said you just end up in the general queue so there is no point in scheduling.

I had the pleasure of visiting this location for CT and X-Rays…read more The receptionists were quick and ready to help. The CT took place here and the X-Ray is in another suite, same building. Ask for the sign up to their portal to view your results online.

UPDATE: I had the…read morepleasure to visit Advanced Radiology again today (though "pleasure" might be a bit of a stretch for a medical appointment). However, I can genuinely say it was a pleasure because of their incredible staff. Sharon and Sandy at the front desk are two of the kindest and most welcoming individuals I've ever encountered--not just in medical care, but in customer service overall. Sharon, the tech, was equally compassionate and professional, and Mariah, who prepped me for the MRI, was just as wonderful. The team at this facility is truly exceptional, and I can't commend them enough. I'm not sure where they were hired from, but their previous employers lost some outstanding people! Thank you, again!

I've been visiting this Imaging center for 5+ years for my annual mammogram and it's always been a…read morepleasant experience. From telephone scheduling, until leaving after exam, great interactions. Everyone I've ever encountered has been very professional, and gentle. The office is easy to locate, clean waiting room, super quick self check in, great radiologist, and comfy changing rooms. I will certainly continue to have my annual exams here as they make me feel respected as a patient.

Everything from the friendly appointment staff to the docs is always first class. It's the only…read moreplace I trust for my annual mammogram. I used the The urgent care clinic for a broken wrist last year. They were wonderful.

The people that work at Washington Open MRI are highly unprofessional and unskilled at resolving…read moreproblems. There also seems to be an issue with them saying things that never actually happened did. Back in April, I scheduled an MRI for one part of the body *with contrast*, sent an order over specifically for that part of the body, only to have Washington Open MRI mess up entirely. I got a call on Thursday saying that they had a question for my provider and for my insurance. The Washington Open MRI staff claimed that they would reach out to both. It seems they did not. They claimed that they'd need to cancel my insurance if they didn't hear back about an authorization. So, I called my insurance company for authorization. My insurance plan doesn't require authorization for this procedure, and moreover never received an authorization request. The staff claimed that they initially scheduled my appointment at Owings Mills and then would have to reschedule because a doctor who could oversee contrast quit. No doctor who oversaw contrast ever worked at Owings Mills. A doctor at another facility quit, and they shouldn't have even scheduled someone with a contrast order at Owings Mills. But, instead of being honest, they lied about it. The staff claimed it was my fault that I was scheduled for the wrong procedure. I told them that the order was in an email, I called for an MRI, and there was no way it was my fault. They later admitted that new schedulers weren't trained well. But again, no one takes responsibility and tries to resolve the issue. It's just someone else's fault. Had I actually gone through with the procedure, my insurance wouldn't have covered it since it would've been a duplicate of another MRI.

I was at Washington open MRI today. I wished I would have asked the names of all the wonderful…read morepeople working there! Everybody was friendly, helpful, kind all those adjectives!! I was in and out in about 35 minutes. I never had any problems scheduling an appointment ever I believe this was my third or fourth time going there and since I am claustrophobic this is the place for me! I really felt like I was taking care of from the moment I walked in until I finished my MRI and walked out with the CD in my hand. I think the staff is excellent and they couldn't have been any kinder!

My husband needed an MRI and the doctor wanted it STAT. I called the usual imaging place and told…read morethem I would go to any place where they had an opening this week. After looking, I was told no one could take him until 8 days later. Plus, I got the impression it was "take it or leave it". After searching my phone I found Chesapeake Imaging and called. They told me the White Marsh facility could see him that day...could I get there by a certain time. Yes, I could. They were WONDERFUL!!!. Great attitude and good treatment. As a matter of fact, I was told that any time it was a STAT order they will stay to help. How refreshing. I know this is long but I was in a panic. My husband has had some strokes and another was suspected. The doctor needed the information now. Thank you, Chesapeake White Marsh, you all are so appreciated, especially in a world where people are just shoved on down the road and thought of as a number. Don M.'s wife

I saw on my script a list of 10 or so locations. Having made an appointment early this morning and…read morebeing told the whole day was basically open for MRI scans, I scheduled to come in at 2pm. I was told it would be 30 mins long and to come in a few minutes early to fill out paperwork. The time is 2:30pm having left my job to come here on my lunch break - arriving 10 minutes early at 1:50pm. I am being told it will be another 10 mins before they can begin the scan. Had I know it would be nearly an hour before starting what should have started a whole lunch break, I would have chosen any other location but this one. Good thing they weren't busy today. Who knows what this place might look like with another person before me.

This location tends to be problematic and with a status of not so nice clientele…read more I came here as it had the 1st available slot for the service I needed. It doeant smell fresh and clean. It seems to always reap of stale urine or of a nursing home that is not clean. There are plentu of parking spaces but not available near the door if diability spots were needed. As I was walking towards the front dooe there was a lady outside on the phone, I really didnt pay her much attention as I did a Security officer. I walked inside, signed in and had a seat. Well this day was not the day I needed to be here. The lady outside on the phone is now inside and arguing with another family member. The other family is now calling to ger others to come to the location all while the other is cursing and speaking of "draggging" and "knocking" all out. The Security nor the staff intervened until the family member that spoke of assaulting the others called him over. The security guard asked them to stop but other patrons like myself had to be subjected to the vulgar and perhaps fear of the unknown. I was called to the back. Had my service done and out. The Security officer was not any good. Go to another if you can.

Making an appointment by phone (which is my first experience with their overseas operators ) is…read morereally quite awful. First, I was told I couldn't make an appointment. Second, someone lost the connection after I spent much time getting to that point in conversation Third, the appointment took a very long time to set up (still didn't hear everything) with loud background conversations. Surely, there is better quality services AR could hire, even overseas?

Stopped here for a quick scan with a previous scheduled appointment. Upon arrival my experience was…read morenot going well as I checked in at 2:20pm & waiting room was full. After waiting for 15 min & hearing names called who weren't checking in I asked if they were near my name or my mothers name (who was also here for a test 15 min after mine). I was told yes they would get to me as soon as possible. I then had a friendly conversation with the first staff person but she didn't check us in. Another 10 min I get called to check in -keeping in mind I'm now over 40min past my appointment time. The lady checking me in was friendly and helpful and explained the facility was without power until 11:30am! Well I asked why they didn't call & let us know so we could schedule accordingly. She stated it only affected morning patients. I beg to disagree. The techs in the back were very friendly and helpful. I would like to give this location a better rating but if you have a scheduled appointment time they just can't seem to get you back in time. This has happened before and I will not come back again! I will give the two front desk staff 5/5 for friendly service and helpful service. Also give the technician doing the test a 5/5, would be higher if possible-she was great and friendly! Facility is clean but needs more parking especially for handicap!! This is at a medical center so that also takes points off!

Breast Cancer patient. Had a double mastectomy in May, reconstruction over the summer with my last…read moresurgery a month ago. I had a follow up with my surgeon, I felt a small lump, she feels it is scar tissue and sent the script for me to have an ultrasound. I called the scheduling center and they told me that I HAVE TO HAVE A MAMMOGRAM and that my doctor needs to send that script. It is their protocol...but I have zero breast tissue...and I am still recovering from surgery. I contacted my doctor and she said absolutely not. They told me to have my Dr send a script for a mammogram and ultrasound and just tell them I don't want the mammogram when I get to the appointment. I said, my doctor doesn't want me to have a mammogram, why would I ask her to write a script for it if she doesn't want me to have it. I asked them what their protocol is for someone who just had a mastectomy and not reconstruction...they said "Oh, an ultrasound". Make this make sense.... I'm dealing with cancer, surgeries and just need an ultrasound, WHY is this so difficult... I spoke to 4 different employees and they all told me the same thing.

Based on a friend's recommendation I stepped in here to shed light on where my body composition was…read moreand how much I should be eating (RMR). The proprietor, Kevin, was a tremendous communicator and explained everything thoroughly. I knew what to expect going in and then he meticulously explained what my results meant, where they fell along normative values, and what, if anything, I should be concerned about. I would definitely come back perhaps a couple of times a year to see if my dietary plan is on track. I'll update the review once I am in touch with the nutritionist but I'm very pleased with the service so far.

From the owner: DEXA Scans, Resting Metabolic Rates Tests, Nutrition Coaching…read more A DEXA scan (DXA) is the most reliable way to measure body fat, bone, and lean muscle throughout your body. It's a simple and quick non-invasive procedure that provides a quantitative measure of your body composition. This allows you to optimize your program to suit your body's needs. Our gold-standard composition analysis, nutrition, and fitness performance testing help you to better understand your nutritional and exercise needs to accomplish your fitness goals.