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    University Imaging Center

    1.0 (1 review)
    Closed 7:00 am - 7:00 pm
    Updated over 3 months ago

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    6 days ago

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    Washington Open MRI - Front door - next to the restaurant.

    Washington Open MRI

    2.9(15 reviews)
    10.2 mi

    I was at Washington open MRI today. I wished I would have asked the names of all the wonderful…read morepeople working there! Everybody was friendly, helpful, kind all those adjectives!! I was in and out in about 35 minutes. I never had any problems scheduling an appointment ever I believe this was my third or fourth time going there and since I am claustrophobic this is the place for me! I really felt like I was taking care of from the moment I walked in until I finished my MRI and walked out with the CD in my hand. I think the staff is excellent and they couldn't have been any kinder!

    The people that work at Washington Open MRI are highly unprofessional and unskilled at resolving…read moreproblems. There also seems to be an issue with them saying things that never actually happened did. Back in April, I scheduled an MRI for one part of the body *with contrast*, sent an order over specifically for that part of the body, only to have Washington Open MRI mess up entirely. I got a call on Thursday saying that they had a question for my provider and for my insurance. The Washington Open MRI staff claimed that they would reach out to both. It seems they did not. They claimed that they'd need to cancel my insurance if they didn't hear back about an authorization. So, I called my insurance company for authorization. My insurance plan doesn't require authorization for this procedure, and moreover never received an authorization request. The staff claimed that they initially scheduled my appointment at Owings Mills and then would have to reschedule because a doctor who could oversee contrast quit. No doctor who oversaw contrast ever worked at Owings Mills. A doctor at another facility quit, and they shouldn't have even scheduled someone with a contrast order at Owings Mills. But, instead of being honest, they lied about it. The staff claimed it was my fault that I was scheduled for the wrong procedure. I told them that the order was in an email, I called for an MRI, and there was no way it was my fault. They later admitted that new schedulers weren't trained well. But again, no one takes responsibility and tries to resolve the issue. It's just someone else's fault. Had I actually gone through with the procedure, my insurance wouldn't have covered it since it would've been a duplicate of another MRI.

    Photos
    Washington Open MRI - MRI Patient Standing

    MRI Patient Standing

    Washington Open MRI - Open MRI

    Open MRI

    Washington Open MRI - Patient in our Stand-up/Sit-Down MRI

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    Patient in our Stand-up/Sit-Down MRI

    Chesapeake Medical Imaging

    Chesapeake Medical Imaging

    3.0(2 reviews)
    9.8 mi

    My husband needed an MRI and the doctor wanted it STAT. I called the usual imaging place and told…read morethem I would go to any place where they had an opening this week. After looking, I was told no one could take him until 8 days later. Plus, I got the impression it was "take it or leave it". After searching my phone I found Chesapeake Imaging and called. They told me the White Marsh facility could see him that day...could I get there by a certain time. Yes, I could. They were WONDERFUL!!!. Great attitude and good treatment. As a matter of fact, I was told that any time it was a STAT order they will stay to help. How refreshing. I know this is long but I was in a panic. My husband has had some strokes and another was suspected. The doctor needed the information now. Thank you, Chesapeake White Marsh, you all are so appreciated, especially in a world where people are just shoved on down the road and thought of as a number. Don M.'s wife

    I saw on my script a list of 10 or so locations. Having made an appointment early this morning and…read morebeing told the whole day was basically open for MRI scans, I scheduled to come in at 2pm. I was told it would be 30 mins long and to come in a few minutes early to fill out paperwork. The time is 2:30pm having left my job to come here on my lunch break - arriving 10 minutes early at 1:50pm. I am being told it will be another 10 mins before they can begin the scan. Had I know it would be nearly an hour before starting what should have started a whole lunch break, I would have chosen any other location but this one. Good thing they weren't busy today. Who knows what this place might look like with another person before me.

    Advanced Radiology - Located in this area

    Advanced Radiology

    2.4(23 reviews)
    8.6 mi

    This location tends to be problematic and with a status of not so nice clientele…read more I came here as it had the 1st available slot for the service I needed. It doeant smell fresh and clean. It seems to always reap of stale urine or of a nursing home that is not clean. There are plentu of parking spaces but not available near the door if diability spots were needed. As I was walking towards the front dooe there was a lady outside on the phone, I really didnt pay her much attention as I did a Security officer. I walked inside, signed in and had a seat. Well this day was not the day I needed to be here. The lady outside on the phone is now inside and arguing with another family member. The other family is now calling to ger others to come to the location all while the other is cursing and speaking of "draggging" and "knocking" all out. The Security nor the staff intervened until the family member that spoke of assaulting the others called him over. The security guard asked them to stop but other patrons like myself had to be subjected to the vulgar and perhaps fear of the unknown. I was called to the back. Had my service done and out. The Security officer was not any good. Go to another if you can.

    I came in for a mammogram knowing full well I was in for a painful experience. The person who did…read moremy mammogram actually said to me when I experienced severe pain while the machine crushed my breast " it's not even there yet'. How kind of here to make light of my discomfort instead of any kind of reassurance. My suggestion would be to hire technicians with big breasts who know what it feels like..not people who express indifference in someone's vulnerable moment.

    Photos
    Advanced Radiology - One of the services

    One of the services

    Advanced Radiology - Drop off and entrance

    Drop off and entrance

    Advanced Radiology - 1700 Reisterstown Road, Ste. 112 Baltimore, MD 21208

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    1700 Reisterstown Road, Ste. 112 Baltimore, MD 21208

    Advanced Radiology - Waiting area is not crowded. That's a plus

    Advanced Radiology

    2.3(12 reviews)
    8.8 mi

    SCHEDULING IS HORRIBLE. First person asked all the questions then couldn't figure out the coding…read moreprocess, put me on hold for 10 minutes, disconnected and never called back. The second person had to ask all over again. Got personal about my health issues. When I inquired why they were usurping doctor's orders they again talked about coding. It took nearly 40 minutes to schedule an ultra sound for 2 areas. One test is NPO the other I drink 32 oz. That took 5 minutes to confirm that npo and 32 oz did not conflict. Unfortunately they have a near monopoly.

    If I could give a 0 stars I would. I went to Advanced Radiology last week because I have a lump in…read moremy Thyroid that my Endocrinologist is concerned about. I haven't been to Advanced in years and have a $0 balance with them. They asked me for my ID and Insurance Card and made copies. Then told me the Ultrasound I was having would leave an "estimated" $143 left to be paid after Insurance and how was I going to be paying that today. I told her I have $0 copay and my Cigna was an 80/20 plan and I get an EOB (explanation of benefits) after it's processed and I'll pay the balance. She said even though it wasn't processed yet and the scan wasn't even done yet I would have to pay the estimated responsibility. I said I get paid tomorrow can I pay half today $72 and the other half tomorrow. "No, absolutely not, You have to pay the full balance and if insurance covers more of the procedure we'll credit you back the difference". I said you guys can't work with me at all? She said "yes, you can apply for Care Credit card to use". So I cancelled and left. Now they are texting and emailing me several times a day about rescheduling. Advanced Radiology is complete sh*t show, their front desk staff is rude, they are NOT patient friendly. They will not work with you and don't care at all about the people coming to see them. When I called to talk to them about what happened I spoke with women in Pakistan that barely knew English. I was transferred twice and they didn't understand what I was telling them. One said the $143 was my copay. I told her my card said I have $0 copay. Please do yourself a favor, if you need imaging done, stay away from Advanced Radiology, especially the one at Franklin Square, they are beyond awful.

    Photos
    Advanced Radiology - X-ray room

    X-ray room

    Advanced Radiology - 9101 Franklin Square Drive, Ste. 102 Baltimore, MD 21237

    9101 Franklin Square Drive, Ste. 102 Baltimore, MD 21237

    Advanced Radiology - You've been warned!

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    You've been warned!

    University Imaging Center - diagnosticimaging - Updated May 2026

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