2.12.26 I had an…read moreappointment for an ultrasound. I appreciated Trish and the manager helping me sort out insurance coverage. They went above and beyond.

This was my time of the year for my annual mammogram. This location was able to accommodate my…read moreschedule in between work. The staff was kind and my mammogram went smoothly. There was a mixed up with my provider order however, the staff was able to call and get it straight very quickly so it really didn't affect my appointment time much at all. Great experience. I will definitely return.

Great professional service. Comfortable MRI experience, CT scans and X-rays. Front desk people…read moregood too. Ease of appointment center, though, needs to be thru individual location not one stop. One stop people don't know equipment. For example. I wanted the larger size MRI machine and they told me that my chosen location had one. When i got into the MRI room, it was only then that I learned it did not exist. Boy, was I let down.

I had such a wonderful experience at Advanced Radiology that I felt compelled to share…read more I went in for a Dexa Scan and, at first glance, the waiting room was pretty packed. Normally that might feel overwhelming, but from the moment I walked in, the tone was completely different. I was greeted right away by a genuinely happy staff member who kindly directed me where to sign in. It immediately set a positive tone. Within just a few minutes, I was called up and welcomed by Amie, who was incredibly warm and professional. She apologized for the wait, which honestly didn't even feel like a wait at all. That level of thoughtfulness really stood out. Not long after, I was brought back by Taliyah--and I have to say, the positivity continued. She was fantastic. Professional, personable, and respectful, she took the time to answer all my questions and address my concerns. During the scan, she made me feel completely comfortable and at ease, which makes all the difference in a medical setting. What impressed me most was the overall environment. Every single staff member I encountered seemed genuinely happy and worked together seamlessly as a team. Even with a full waiting room, everything flowed smoothly, communication was clear, and the energy felt healthy and supportive. Honestly, I'll take a short wait any day when it comes with this kind of care and attitude. It's rare to find a medical office where you feel both well taken care of and uplifted--and this was absolutely one of those places. Highly recommend!

Friendly & helpful staff - the facility was clean and Scan results were ready in minutes…read more I would recommend to a friend.

This is my 3rd time here and I absolutely love this place. The first time I came here, I came…read morebecause it was close to my job. The other 2 times I came was because I chose to. First and foremost, I have never had to wait. There aren't 10 or 11 people with the same appointment time as me. I check in, get my MRI, and I am gone. The staff is very friendly, have a great sense of humor, and they have a welcoming environment. I wish they were a doctor's office, because they have the concept of not keeping the patient waiting down to a science. The facility is clean and they always have Brock's candy in the candy dish...just an added bonus...LOL. So if you are in the need of an MRI...go here, I'm sure you will not be disappointed.

Needed last minute xrays. Only had a screen shot of the script. The front desk sent me a link which…read moreallowed me to upload it for them. That is a pretty amazing feature. Clean. Staff is nice. Love that they have plants in the waiting room and kid friendly tv shows. Will go again.

Had my mammograms done here the staff is very friendly and it is very clean. The wait was not long…read moreeven though I was early for my appointment

I searched for "Open MRI" and Charter showed up at the top of the list. The staff were nice and I…read morewas able to get an appointment quickly for an MRI. I arrived and was prepped and walked into the room and it was not an Open MRI. Even to examine the hip they put the entire body in the tube within inches of the the tube. I would not call myself claustrophobic, but this type of MRI causes that feeling for me. They suggested getting a new RX for an MRI while sedated. I don't like the extra risk for sedation when there are actual Open MRI systems nearby.

Dealing with Charter Radiology over the past two months has been a nightmare. I do want to shoutout…read moreKJ from the billing department and the front desk ladies at the Columbia location. One of the front desk workers (a male whose name I'm not sure of) called me on the way to one of my appointments and told me I owed Charter about $800 more than what I had already paid as a copay, which I paid the previous day, January 30th. I wouldn't be able to get my procedure done without paying. I'm aware of my insurance coverage and told him that I thought this was incorrect. He began to talk over me. I needed the MRI done, so I paid the money when I arrived and asked for an itemized receipt. He told me he couldn't give me one and that everything would show up on my patient portal. It did not. When I followed up with my insurance company, they shared that Charter Radiology incorrectly billed them for my MRI services and did not provide information on how much the actual services were on the claim. I knew I overpaid Charter Radiology and contacted them to resolve the issue. They resubmitted my claim and still held over $800 of my money. KJ in the billing department was really helpful in moving this issue forward but this morning I saw that the pending transaction from Charter Radiology to my credit card was cancelled on their end and they still owe me $821.81. I tried to be patient and resolve this issue privately, but customers need to know that this company is dishonest, has a staff member who bills incorrectly at the Columbia location, promises a refund and then rescinds it. This issue has been ongoing from January 31st. It is now March 20th. When will my $821.81 be returned to me?

I just wanted to give a shout out for Tiffany at the front desk of Radiology Associates in Owings…read moreMills. I was seen recently for additional tests after a mammogram and I was really worried that they would find something on my screening. After driving an hour to get there around 9 am, I was told that a machine was down and it was going to be a longer wait than anticipated. Tiffany was so professional and kind, giving me updates on the time, and I was able to sit outside in the courtyard while waiting. I was very appreciative of her kindness, especially as I was so worried about the tests I was to undergo. Thank you Tiffany!

Dr. Windsor knows his stuff. He listens and designs approaches that work - the treatments helped…read morestop itching that no other treatments short of numbing it with ice had touched, and that neither my GP nor a dermatologist could fix. I wasn't sure it would work but I figured it was worth a try, and I'm so glad I did. And it's covered by my insurance! I am able to get in quickly for appointments and felt very safe with air cleaning / covid safety protocols still in place - he actually already had an exceptional setup due to working with cancer patients and others who can't afford to catch even minor illnesses. The office is convenient, right outside old Ellicott City, with easy parking, and the office is just him, so you get professional, personal service unlike at high-volume places where you sometimes feel like you're just a number. Really glad I gave his practice a try!

Dr. Windsor is an absolute gem. It is so rare to find a health care provider who deeply cares about…read moreyour wellbeing and who finds pure JOY in your healing. Every time I go in for treatment I leave more relaxed and grateful for life. I not only receive high quality Acupuncture when I visit, but I get a listening ear and even guided meditation. He looks at the whole picture of your health and wellness and wants to get to the root cause so that you can live your best life. It's his ultimate goal that you HEAL and no longer need him. Tell me where else you can get this kind of a rare experience; I'll wait. I seriously feel like I hit the jackpot with Maryland Holistics!

Brought my father in to this location for a consultation with a urologist for a procedure. It's…read morelocated on the 9th floor of the professional building. The office was clean but small. Only 4 chairs in the waiting area and not much for entertainment other than a few pamphlets. We arrived and had to park in the pay garage: first 15 min free. After checking in a little early we waited for our 2:30 appointment. The doctor was running behind. So we ending up waiting more than 30 min to be seen. Not too bad but when you have to pay for parking every minute counts. The receptionist was nice and did offer us some refreshments. I declined but my father took them up on the offer and got a ginger ale soda. One we saw the doctor the experience was good. He was through and explained all of the option my father had concerning his recommended procedure from his primary doctor. Other than the extended wait time it was a pleasant experience. We will have to return for the procedure and we are confident we picked the right place. They did validate my parking, so there was no charge. I had forgotten my ticket and left it in the car but the receptionist was so nice that I didn't have to come back. I just called the office and read her off my ticket number and she was able to validate it over the phone. Grade a service.

IR center is very professional. Great staff. Care quality was excellent. Individual staff were…read moreknowledgeable. They answered questions clearly and logically. Procedure was excellent and executed effectively by Dr. Razvi.

This facility treated me for a rare brain tumor. We got he results we all hoped for. They were…read morepassionate and caring through the entire process. There were very helpful in assisting with the usual terrible process of the insurance company trying to undercut you. Wonderful facility and I would recommend for anybody with circumstances eating this kind of treatment to give them a look.

The proton center is a nice facility that is well kept. The staff are kind and very helpful. Rose…read morethe receptionists is a delight. She enjoys her job and you can tell. There is usually no wait for an appt and you are seen promptly.

First time getting my mammogram here per OB recommendation. Was going to another place for years…read more Immediately, I was greeted and was taken cared of right away. Tech is/was wonderful. She is/was very patient, gave clear and calming instructions. Calming demeanor - which is awesome especially when you are having your boobies squished. Felt at ease right away. I highly recommend this place. Very clean too.

Extremely disappointing and unprofessional experience…read more I am absolutely furious with how my 7-year-old son and I were treated today. He had a scheduled MRI with contrast, and although his doctor accidentally sent the wrong order, we caught it immediately and had it fixed right away. The first technician told us everything was good to go and even said, "We have a new advanced machine that can get this done in 45 minutes. Get him dressed and we'll get started." We waited about 15 minutes, only for a completely different technician to walk in and tell us they suddenly couldn't see him today because "all the nurses are leaving and it's too late." This was after my child had already changed and mentally prepared himself--no small thing for a frightened 7-year-old who was already anxious. To make matters worse, the second technician dismissed the first one, saying she was "silly" and "doesn't know what she's talking about." Completely unprofessional. They tried to reschedule us, but even that was a mess. I was told I'd have to wait around while they figured out how long the appointment would take. At that point, after being jerked around for over an hour, we left with nothing accomplished--no scan, no clear plan, and a very upset child who now has even more anxiety about getting this done. This experience caused unnecessary emotional distress for my son and was handled with zero communication or respect. If they had simply told us upfront that they couldn't take him today, we would have gladly rescheduled and spared him (and us) the stress. Instead, we were misled, contradicted, and dismissed. Parents: be cautious scheduling here. Communication is poor, staff are not on the same page, and they clearly prioritize their own convenience over patient care--especially for children.