Terrible experience at the Quarry Lake location this morning…read more I was a few minutes early and checked in from my car. When I've done this in the past, I would get a text saying "we're ready for you, please proceed to the office." No text came, so when a few minutes passed, I walked in. Assumed I was signed in and I was still on time for my appt. Nothing. When I asked the woman behind the desk she says "I called at 8:33 and you weren't in the lobby." I said, "I checked in from my car. I got no text or phone call. Besides this, her attitude was not great and she didn't seem to understand why I was annoyed and frustrated. What's the point of being able to check in from your car if this is going to happen. Apparently, only checking in from the kiosk inside is the way to go.

Terrible Office experience. Longest wait. Over an hour…read morewaiting. Incompetent staff. Seems to have zero experience.

Came here for routine bloodwork. This is my first time coming to this Labcorp. I was at the other…read morelocation across the parking lot on Wilkens Ave., saw that they were not open yet, and looked at my text message again and saw that it was this location! I sprinted across the parking lot just in time. There was plenty of parking in the lot outside the building (It's in the Peter Angelos building on the fourth floor). I checked in at the in-office kiosk and waited to be called. A pleasant young lady at the desk, Danny, assisted me and was also the phlebotomist. The care quality that she displayed was excellent. All in all, I lowkey like this one better than the one across the parking lot!

Wonderful office personnel and Nurses I would highly recommend this Labcorp to my family and friendsread more

Professional, clean office. Looks like they're in the process of expanding or setting up (unsure)…read morebut it's a very comfortable pleasing environment. No issues at the front desk. Easy check in. The individual administering the vaccine was very affable, professional and courteous. The shot was pain free. Whew!!! SCORE!!!! I would definitely come here for testing/ (applicable) vaccinations.

Easy place to get a quick and free (with insurance) Covid PCR test. Went here twice and both times…read morehad results in about 36 hours. This place really saved me the first time because I had an appointment at Sameday Health to get a pre-departure PCR but they closed without prior notice so I was left scrambling for something else so I could get on my flight the next day. Thank goodness this came up! I was in and out within a couple minutes both times and the staff were efficient and friendly. There weren't many people in the clinic but I believe this is fairly new so I hope more customers come and they stay because it's also the closest and most convenient place to get a PCR near downtown and the inner harbor. I believe they also offer vaccines here too. Will definitely come back next time I need a PCR especially if it's urgent.

Why isn't there a front desk clerk??? My clinician was…read morewonderful, but she was working alone and was very overwhelmed. Another person waiting said the other person working with her no-call/no-showed. There wasn't enough seating for everyone either, and the sign-in kiosk wasn't workin properly.

The lady at the front desk, her name was Shawnisha, was just awful. Rude, and frankly mean to…read morepatients. We waited nearly an hour just to get a collection kit.... And the lady next to me said she had a 9:30am appointment, and was waiting at 10:15am still. Will never come back here.

The ladies who took care of me were so nice and gentle! If you had bad experiences in the past, I…read morerecommend this location.

I had my blood drawn by an absolutely amazing technician! I have a really bad phobia of needles so…read morenormally I become faint and dizzy while my blood is being drawn. Fortunately my technician knew exactly what to do to keep me from fainting and was very kind and understanding. She made sure I was good to go before I left her care. 100/5 stars!! Despite my fear of needles I will be returning when my next labs are due!

Horrible pharmacy. Rude, and incompetent. Seems like they hired the staff from people fired from…read moreMcDonalds.

The doctor I have here is a very nice woman, no offense to her, but this place ( aside from the…read morepharmacy downstairs ) is administratively in the toilet. Communication and referrals are attempted but end up being nonexistent. When I leave the area, I will look for a clinic with some more of the kinks worked out, so to speak. No offense to some of the gems that work here, it's just a hassle getting much done here. Maybe their Glen Burnie location is better! :)

Grace Lab has a lot of wonderful services and she is a delight. You would be satisfied to gain her…read moreservices.

From the owner: On-site drug and DNA testing lab. Anytime or place.read more

Clinic was closed and appointments canceled without prior notice. I had an 8am appointment and even…read moregot a reminder for it at 7am but when I showed up the doors were locked, the lights off, and nobody was there. I called the national customer service line and it was only then that they said the clinic was closed "due to an emergency". It wasn't until an hour after my appointment that I got an email saying it was canceled. I get it - stuff happens but the least you can do is notify your customers ahead of time. Very unprofessional and simply unacceptable.

I brought my friend here who had a flight next day so needed a rapid covid test. She scheduled an 8…read moream appointment. They did not open until 8.30! There was no notice for any kind of delay. We did not even know if they were going to provide service or not. There were several people waiting in front of the door. My friend particularly got stresses due to her travel requirements. This is very unprofessional! I will never recommend this place to anyone.

Seems like there are some staffing issues here so there may be a wait but once someone got there it…read morewas great. My phlebotomist was awesome, she was really friendly and even better- I didn't feel a thing for the blood draw.

I've been waiting in the lobby for 25 minutes (they opened about an hour ago), no employee has come…read moreout, no employee at the front desk. I'm waiting with 2 other patients, seems like this labcorp tends to be understaffed and slow. Thank you for your response. I want to emphasize that it's frustrating to arrive at a location that is open for business but not staffed in a way that can serve patients in a timely manner. If a site is open, it should be appropriately equipped with staff to care for patients; otherwise, it should remain closed until staffing is adequate. I hope Labcorp will prioritize hiring so patients are not left waiting without assistance.