Ive been coming to this location for many years…read more The parking can be expensive at times and depending on the time of arrival not plenty of close spaces. The staff is always patient, professional as well as caring. And because of that I keep coming back. MEDICAL staff has been wonderful and knowledged keeping me healthy.

Not sure of all the services that are provided here, and as such, cannot comment on them. But I did…read morego here for a very personalized service - my first mammogram. I've been told all my life getting a mammogram sucks, so I went into it with some trepidation. But when I arrived, the calm happiness of the receptionist put me at ease. She got me checked in and returned my ID and insurance cards quickly. I was called back shortly thereafter, shown to a changing area, and provided a hospital gown that tied in the front. I was told to remove my clothing to the waist, put the gown on and sit in a waiting area. I was amused to be sitting there among 4 other middle aged women wearing the same gown - all with the same level of wrinkles, lol. Hey, I wouldn't want to iron those things either. Soon, a [mammogram tech?] person came to get me and led me to a room with an unappetizing looking mammogram machine. The thing is huge. I sat and answered a series of questions about my (and sometimes my families') medical history, then we got down to business. This is truly where the 5 stars comes in. I had to get up on that machine and hold odd poses while the machine squashed my boobs. While not painful, it was super uncomfortable. The tech had to get me settled on the machine properly which means she had to handle my bosom often and my person sometimes. When I say she was the most gentle with me, and super reassuring the whole time...it's so very true. She made me feel very at ease with a procedure that is cringy AF. And she talked to me the whole time, which made me feel better about having my top half exposed while I clung to a machine. Leaving was a breeze. The tech walked me back to the closet where my upper clothes were and wished me a nice day. Hoping I don't have results where I'm required to come back in for a similar procedure, but if I DO have to do that, I'm secure in going back to Women's Imaging at Mercy. No photos to attach this time, lol, duh.

Nobody, I mean nobody, wants to get an MRI. To be honest, I was not sure if I would be successful…read more The reception staff were very welcoming. The in-processing was simple and straightforward. The waiting area was very clean and spacious for distancing. After a few minutes in the waiting room, Sae escorted me to the changing room. I put on what he asked and locked my belongings in my assigned locker. Let's pause to talk about Sae. May God bless him. Sae escorts me to the imaging area. I saw that tomb of a machine and my anxiety tapped me on the shoulder. I gave Sae every reason why this was impossible. The first was that I didn't believe I would fit. I asked where the plus size section was. Sae just smiled and reassured me that I would fit and that I would be okay. He told me to take it in slow steps. He had me lay on the table to get acclimated. He handed me a cord with a button for emergencies. He said at anytime I feel that I am panicking to hit the button and I would be pulled out the machine. He then gave me a pair of headphones. He asked what music would give me peace, I asked for Chandler Moore. He then moved me in the machine slowly and then stopped at certain points to check in. He didn't continue pushing me forward until I gave the word. Once I was all the way in, I told him I didn't know about this. Sae told me to look up and back. There I could see the wall of the room. That was so helpful; it was awesome knowing that although I was really far in I was also very close out if needed. Sae had them start the music and I laid there in peace for 20 minutes. I am so grateful for the peace of God and the patience of Sae. He definitely deserves a raise. I was in and out within 35 minutes which was so nice. God forbid that I need another MRI, but should I do, I'm coming right back here. Side Note: The machine is a mega magnet. If you have hair pins, it would behoove you to take them out before entering. Trust. Me. On. This.

The place appears to be new - there needs to be attention drawn towards the following ;…read more Training and Development Bedside manner Risk management advice - you should have pre printed instructions for each test /scan it will alleviate mixed signals and incorrect instructions to patients which can then jeopardize accuracy in diagnostics- critical and key area of concern in your business. Front desk young lady is sweet and super accommodating.

Came here with a loved one for them to get an outpatient procedure done. We pulled up to the…read morehospital's entrance and chose the valet parking option, which is $10 with validation from the department you are going to ($30 without validation). The valet attendant, Sherrill, was very pleasant in handling our valet request and wished us a safe visit. We walked in the main entrance,turned left and went up a slight ramp, to the Information desk and were greeted by a pleasant lady who provided us wristbands to go to the floor where the procedure would be done. Once we got to the department, we were checked in and given the discounted parking validation ticket to retrieve our car after our visit. We were called for the procedure within 10 minutes after the appointment time and greeted by a pleasant staff person, who led us to the procedure room. The type of care that was provided was satisfactory and made us feel "seen". The care quality was good as well during every step pre- and post- procedure. All in all, a nice pleasant experience at this hospital, if your insurance covers procedures at this hospital.

I cannot say enough good things about Mercy Hospital. From the moment I arrived, the staff were…read moreamazing--helpful, kind, and always ready with clear information. Anytime I had a question, I received an answer right away, which gave me so much peace of mind. On my first night I was in a lot of pain (1-10 was a 13 and the second night it was a 10, the team took care of it immediately. Their quick response and compassion made such a difference. They explained everything that was happening with my care in the room. The professionalism, attentiveness, and kindness of everyone I encountered truly stood out. Mercy Hospital made me feel supported and cared for every step of the way, and I'm deeply grateful for the outstanding care I am receiving.

I had been going to the same dermatologist for 23 years.. I always sought a new provider for the…read morepast 5-10 years with no luck. I finally took a chance with this facility. When I made the appointment I was very specific with my needs and what I wanted in a provider. Every single need I had was met when I showed up to my appointment. My doctor is Any Huang and I have recommended her to any and everyone. She was extremely emphatic, informative and knowledgeable. I have never had such excellent care and concern with a dermatologist. Whenever I purchase a new product I share with Dr Huang to make sure my skin won't react. She never has an issue and always gives her honest feedback and suggestions. I AM SOOOO HAPPY I found Dr Amy Huang and will never switch. If you have skin concerns, please don't hesitate to reach out and make an appointment.

Don't be fooled by the picture of downtown Baltimore on their website. They don't have any…read morelocations in the city at all. It's all out in Lutherville. I went there for a first appointment ("welcome to Medicare") and it was all about what they do - they did not examine me and did not look at any spots I was concerned about. I'd have to come back with any specific problems later. It's not likely I'll go back because it is 40 minutes from my home in the City and it was a useless experience.

Unfortunately, I came here for sad reasons…read more Nurses and doctors within the ICU were patient, nice and answered all of our questions. There were mini sodas, coffee and apples available outside of the ICU room for visitors. We were asked if we wanted a Pastor to come and pray and we said Yes. A very kind Pastor came to the Hospital, as she was on-call. Very lovely and kind. Ended up paying for $5 for my 2+ hour visit. Easy enough to drive into the parking garage. When exiting, be very careful! Once you get towards the bottom, the garage becomes tight and its a tight spiral to drive out

I decided to seek treatment for pain I had developed over the course of several days in my lower…read moreback, hip and leg on my right side. Upon arrival at UMMS Midtown, there were very few people in the waiting room and before my bracelet was even on my wrist, my name was called and I was shown into an examination room. Dr. Matilsky and the entire team at UMMS, Midtown were thoroughly professional, kind and caring. I was seen to promptly and back home in less than 2 hours with prescriptions waiting for me at my preferred pharmacy. I couldn't have been in more capable hands and am grateful for the care I received at their hands.

Friendly & helpful staff - the facility was clean and Scan results were ready in minutes…read more I would recommend to a friend.

This is my 3rd time here and I absolutely love this place. The first time I came here, I came…read morebecause it was close to my job. The other 2 times I came was because I chose to. First and foremost, I have never had to wait. There aren't 10 or 11 people with the same appointment time as me. I check in, get my MRI, and I am gone. The staff is very friendly, have a great sense of humor, and they have a welcoming environment. I wish they were a doctor's office, because they have the concept of not keeping the patient waiting down to a science. The facility is clean and they always have Brock's candy in the candy dish...just an added bonus...LOL. So if you are in the need of an MRI...go here, I'm sure you will not be disappointed.

I made a same day weekday appointment for 3pm. Checked in a little late (around 10 mins after…read moreappointment time, 310pm). I had to pay for services right when I checked in. I waited around 1 hour in the waiting room before being brought back, around 410pm. I waited in the back for about an hour before being seen by a provider, around 510pm. The motion sensor lights in the room literally turned off like 3 times because I laid there waiting for so long. I was seen by the provider for less than 10 minutes total. I wasn't in a rush to go anywhere afterwards, but if I did have plans after my appointment they would've been severely delayed. The front desk staff, nursing/ medical assisting staff and the PA seemed professional and friendly. Though the extended wait times with uncertainty of when I'd be seen rubbed me the wrong way. There wasn't a clear estimate given about the wait time, but I was told there were maybe 3 people ahead of me. I also overheard through the door something about how I was supposed to be seen before someone else, but "Oh well". That was the tipping point. Way too blasé, like it happens all the time, I guess? A suggestion is putting in a better system to avoid seeing patients out of order and causing others to wait longer unnecessarily? There weren't clear instructions given about what to do if symptoms persisted even after medication or other treatment options provided. Or possible explanations about why I had this problem. Just "Oh so this is what's happening, and here's some medication I can write for you. Okay, thanks. Bye."

I feel very confident when I say that your experience at most urgent care facilities SUCKS, but…read morethis one stands apart. They are quick to see you, are kind, provide updates on the length of time you'll be waiting, etc. They don't simply do perfunctory testing, but also examine you and make an effort to understand your symptoms. Wait times can be long but you go in eyes wide open on the length of time you'll be there vs. others where you'll sit in the waiting room AND the examine room for hours without any updates.

This clinic within the GBMC sphere does a great job. They work with you to get you in when you need…read moreto be seen and their staff is very knowledgable. My only complaint is the frequency of provider turn over, but that's not something that they can control.

Everyone at GBMC at Hunt Valley goes out of their way to help you with whatever you are there. I am…read moretalking about all the staff from the front desk to the people who take you back to see the Dr. Thank you everyone!!!