This Urgent care is absolutely useless and the "providers" that they have which are just PA's have…read moreno clue what they are doing. I went in with a clearly sprained ankle and torn tendons and all they did was give me a shot of toradol, which I explained to them doesn't work for me, but they insisted. Did NOTHING. Now I do have to say, the staff at the front desk and the techs at this location are very friendly and compassionate. However, I would NEVER EVER recommend this urgent care. They won't do anything for you. They have no clue AT ALL what they are doing. Such a waste of my time.

I've visited Quality First Urgent Care several times when not feeling well and/or needed to be…read moreCovid tested. Each time they treated me with the upmost care, answering any questions I have, and provided suggestions for at home treatment which helped greatly. The facility is very clean, organized, and they take pride in there work. Appointments and office hours are very convenient. They offer Rapid and PCR Covid testing with same day results if you arrive within the time frame. See there website for specific details. Covid testing is conveniently done outside in the back of the facility where they have a tent set up and staff available to assist right away. This way it keeps everyone safer. I highly recommend them for your wellness needs.

First visit to this Target based clinic. Practitioner was excellent. She listened to my concerns,…read moreran reasonable test, and prescribed meds accordingly. Will definitely go back.

Exceptional service at affordable prices Ms. Connie is a…read moretrue hero. Thanks for caring for your patients with such tenacity and for remaining open even during a pandemic.

Thanks for your unwavering commitment to the healthcare of the working poor. During difficult times…read moreand deadly pandemic, Connie Millstein you are always there. Our modern day Florence Nightingale. We owe you so much for giving us back our dignity and truth to honesty when it comes to our health. You are truly great Connie. You are appreciated more than is known or spoken. Thanks for being you Connie. You make a difference in peoples lives. You change them for the better. We love you!

2 hr wait-with appt. 4 ppl in waiting room. Where is Dr Olive? Disappointed. Will not be returning.read more

Went at 7:35 on Tuesday 3/18/25 for severe migraine that had been on going for the past 2 day's…read morewhich I explained to the receptionist, and I was turned away at check in being told they were at capacity for walk ins because they had been very busy and doing trainings. Then was suggested to try patient first or express care in Bowie or Hanover. I wasn't even triaged, I could have been having a stroke or another type of medical emergency. I wish I could give 0 stars turning away patients from an urgent care facility when you are still open for business, because you are tired is beyond ridiculous

Wow. The cleanest urgent care I've ever seen!!!!! The staff were super friendly! My granddaughter…read morewas sick so off we went to urgent care...wonderful experience. We was there longer than expected because the little one could not pee and they wanted labs, so they filled her with water and played the waiting game with us!!! they got right down to the problem and off we went...great service! Would highly recommend...and guys thanks for your service! Military families get 10% off coupon for checking in and free prescriptions.

Billing practice at best questionable. I called to ask if…read morethey are in a certain providers network they said yes. I checked with the insurance website they weren't on it. Then I called again and the person answering the phone said "you have to be here in person and show us your insurance card in order for us to verify" OK I took the bait as I needed the care At the front desk, they took a copy of the insurance card and said yes, they accept my insurance. Fast forward a few weeks no claims were made so I called the clinic to check They asked me to call the billing department. The billing department said that I do have a patient with them, but there is no record of me ever being treated, set, they will write a note on the record, and ask the clinic to update. Fast forward a week I called the billing department and they said they were no updates to my record. I called the clinic again, and asked if there is anything that they need from me to complete the billing paperwork. The lady who interacted with me over the phone, said that she has updated the records, and it should be sufficient for the billing department to process. I asked if it's done in real time and she said yes I called the billing department and they say nothing has changed. I am beginning to sense shady practice here. Is there any sinister incentive for them to get delay billing or is it just sheer Lack of professional discipline. I'd be curious to hear other yelpers experience and how this got resolved with these guys.

I had the unfortunate luck of being exposed to someone who tested post for Covid at work so I had…read moreto come in here to be tested myself. They are one of the few places in the area that offer the rapid test and talk walk-ins. With the current Covid surge most places I called had a week wait time to get an appoint. I arrived on a Friday morning and there was a long line off people waiting to get in. The parking lot was small and shred with a coupe of other businesses. The pre check process went quickly though after that they told me the wait time could be up to 4 hours. All the pre check I completed online.That was a little shocking but not totally unexpected with Covid numbers rising so sharply. They told me o cooks leave and come back when they called me in. I chose to wait in the lot. I was called back within 45 min or so. Once inside I filled out a little additional paperwork abs was seen after about 15 min. The sample only took about 30 seconds and a few more minutes to take my vitals. After I checked out they told me to wait in the lot and they would call me shortly with the results of the rapid test within 30 min. I missed the call that came after 20 or so min. There was no caller id and my phone automatically send those calls to voicemail. If your phone is set up that way I recommend you disable it temporarily so you won't miss the call. When I called back I was on hold for a few min in order to speak to the nurse. I am glad my test came back negative. The nurse told me the sample would go for a more thorough test and told results would be available in 3-5 days. This one my second test this winter and it went more smoothly that the first. I was pleased with this experience but hope it's not needed again any time soon.

Office Experience - Very disappointing experience with the office staff and their handling of my…read moreinsurance information. I provided the correct insurance details and expected my account to be updated properly. Instead, the very next day I received a surprisingly large bill showing a payment due, only to find out that my old insurance information was still being used. When I called the office to get this corrected, I was repeatedly transferred from one person to another. No one seemed to know why my old insurance was still on the account or who was responsible for fixing it. Something as basic and important as updating a patient's insurance information should not be this difficult. What made the situation even more frustrating was the attitude of the staff. Rather than being helpful and taking ownership of the issue, several interactions came across as dismissive and rude. Billing and insurance errors can cause patients a great deal of unnecessary stress, especially when they result in a large unexpected balance. I expected much better communication, professionalism, and accountability from a medical office.

This place closes at 9:00. I had a semi-emergency and arrived to find them closed at 8:40. They…read morewere still inside chatting. They ignored me as i tried to get their attention as they looked right at me through the door. If this is how they are, i don't want to experience their service

This is the second time I have used this location in 3 months. Both times I made an appointment on…read moreline, was able to get an appointment very quickly. Both times the staff has been very nice, appointment started on time and both Doctors were very friendly and I genuinely felt like they were interested in me. I was in and out in less than 1/2 an hour! I would recommend this location.

Horrible! Went here Thursday morning after burning my arm and hand pretty badly with a pot of hot…read morecoffee. When I arrived, there were no other patients - I gave them my insurance info and ID. They asked if i was in pain and when I said yes, they said let's get you back right away.......only to sit and wait, and wait, and wait. They gave me a tablet to put my info into, but I couldn't complete because they had my insurance card and ID. After complaining and asking if there was even a doc in house (which i do not believe there was - they said a medical assistant was on their way!) Finally, someone came in to see me (almost a half half after arriving), but not for medical care, but with a form to say that I was not insured so I would need to sign a form that I would pay. First, I AM insured with Aetna through my work and second, which maybe should be first - do you notice how bad my arm and hand are burned while you are f-ing around with paperwork and waiting for a medical assistant to arrive???? Not even ice, which all of mine had melted by then... We left and went to Howard County General who took me right in, immediately gave me ice, and didn't even ask for my insurance until someone treated me!!! Avoid this place like the plague - there is a Patient First right over on 198 that I should have gone to if i was looking to visit an urgent care rather than the ER. Xpress MedCare has nothing to do with express or medical care in my book!!!!

From the owner: This what we provide at Xpress MedCare: Fast. Convenient. Experienced…read more Physicians are available without an appointment from 9 a.m. to 9 p.m., 365 days a year. Patients can simply walk right in with no appointment and receive topnotch treatment for urgent medical needs. We provide a full range of excellent preventive, primary and screening services that will help in addressing any urgent medical needs you may have.

Outstanding service! Went for a flu shot and CVS has a concierge desk, where the attendant was…read moreassisting customers. He was extremely helpful and pleasant. The service for the flu shot was private and fast. All employees were service oriented. Would definitely return.

Beware: Watch out for charges for services that you did not request…read more I was charged for services that I did not ask for: I visited on 2/2/2019, for a cholesterol check. I asked only for this service, and filled out the electronic paperwork at the kiosk for this single service. Once I got into the office, I told the practitioner on duty at the time, Kristen McGaha, that I was only looking for cholesterol check. But practitioner Kristen McGaha proceeded to first check my blood pressure, measure my waist, asked for my height and weight (she didn't take the measurements). Then she gave me a cholesterol test. She asked if I wanted a flu shot, and I consented to this extra service. After completed, she gave me the paperwork and the results of my cholesterol test. After I went home, I saw that I was charged for the cholesterol test ($37.00, coded as 80061).And I was charged for the vaccination ($26.00 coded as 90471 and $24.00 coded as 90674) -- I assume the two charges were both needed, but it its unclear. The services that I absolutely did not ask for were preventive medicine counseling ($69.00, coded as 99402) and blood glucose check ($25.00, coded as 82947). I went back to the store when I realized the extra charges, about two hours later on the same day, to speak with practitioner Kristen McGaha to ask her about the extra charges. She first said that they were mandatory. I said the CVS website says nothing about this service being mandatory. Kristen McGaha then said I had given electronic consent. I asked her to show me, and she printed out the consent form and tried to point out that the "I here by authorize" language was consent for all of the scope of services listed which included a list of services such as "treatment of minor abrasions and skin conditions" "diagnosis and treatment for common illnesses such as strep throat and ear, eye, sinus, bladder and bronchial infections". (Clearly this is a list of services offered, not mandatory services that I had to consent to pay for whether I asked for them or not.) Once I showed her that the language does not say that, Kristen McGaha pivoted and said that my insurance would pay for the services. I understood her words to imply that I shouldn't worry about it because insurance is paying for it. But, in my mind, that's wrong. It is incumbent on me to keep my insurance from paying for unnecessary services. I left, and Kristen McGaha, in my view, seemed irritated that I was making an issue about something I wasn't paying for. I then called CVS helpline 1.866.389.2727 to get redress. Of course, I was told that there was nothing that could be done, because I actually had the medical services completed. I insisted on getting this issue escalated. I was promised a return call within three business days. I am not holding my breath for a response. I am writing about my experience because I think people should be forewarned to watch how easily a CVS medical service can be slipped in to the process. And that these unasked for service could cost you, or your insurance company, extra.

Hospitals are overwhelmed with people, often undocumented, using them for minor medical care. This…read morecreates long waits to get in. I sat in a hallway from 10am to 10pm after being brought in by ambulance. I finally got a room in the ER and within 2 hours was admitted to the hospital. Once in a room, the care was excellent and the rooms were private - this is critical because there are people who snore or are disruptive. The food was very good for a hospital, yet the call in order system needs to be updated to an app. The hospital took care of my issue once it was identified and I was released 5 days later. It is the best hospital stay I have had. The staff were excellent and available when called. There are lots of people leaving negative reviews for things beyond the control of the hospital or for following protocols. Doctors and nurses have to follow standardized procedures, so complaining they did not make an exception is not indicative of the care you will receive. I would not hesitate to go back if I need medical care. I had an excellent experience overall. The only room for improvement is more space for patients in the ER out of the hallway.

This hospital is very clean and orderly. The staff are very nice and they took really good care of…read moremy loved one.