I have been seeing Dr. Cowherd for many years now and would never go anywhere else for my dental…read morecare. Dr. Cowherd and his team are always incredibly kind, patient, and excellent at what they do. I have some anxiety about dental work from past experiences elsewhere and the team here always goes above and beyond to make sure that I am as comfortable as possible. I highly recommend Dr. Cowherd and Walnut Creek, especially if you are someone who gets nervous about going to the dentist!

I changed dentists to some place closer to my house. I landed here based off reviews on Google…read more After going there, I understand why Dr. Cowherd has 5 star reviews. It's a quaint office in the back of the office park. Everyone I interacted with was extremely nice. My hygienist, Renee, was amazing. She explained everything she was doing and educated me so I fully understood. I thought my last place was great, and it is, but this is next level. When we came across some opportunity spots, I was encouraged by being advised how I can remedy the situation. Dr. Cowherd is great. Very warm, personable, and inviting. Both he & my hygienist reviewed my history fully and they had me review it one last time to ensure everything was captured correctly. This is a family establishment and I am looking forward to taking my daughter to her first appointment next week.

He was my dentist since I was a little girl here in Des Moines and now my little girl is getting to…read moreenjoy the same dentist her mommy had! How cool is that? He also happens to be pretty good at what he does!

My teenagers have been receiving their dental care from Dr Whittemore since their first visit as…read moretoddlers. The staff are friendly and take time to explain the purpose of the visit and the dentist meets with you personally afterward to review findings and recommendations. The waiting room doesn't have a TV but there are magazines and toys for little ones in a play corner. The office seems to run on schedule and gets patients in and out quickly.

Im writing this review to simply be a guiding light to other parents that are in a similar…read moresituation we were in with our 2 year old son. Unfortunately my son's 4 front teeth decayed. We brought him in to Dr. Whittemore, who was great and applied a treatment onto his teeth to arrest the decaying process. This treatment was only a temporary fix. As we knew his decay would eventually cause infection. So, time was definitely of the essence. This is where things got tricky, months later. We had an O. R. Appointment scheduled for surgery with dr whitmore to remove or put caps on his teeth (if the decay hadnt gone to his roots). Unfortunately i didnt answer my phone a couple times they called (my son had pneumonia in the hospital) and our spot was given to another child who needed an OR surgery. Basically; the only other OR surgery availability that Dr whitmore had was in February of 2022. This was way too far out and we didnt have that time so Dr Whittemore was extremely adamant on pulling out his four teeth IN his dentist office only using novacane. They were going to wrap him up in a "burrito" and pull the four teeth out. This sounded traumatic and i was very hesitant but yet everyone in that office was pressuring me to QUICKLY get this done. I definitely appreciated DrWhittemore's push to prevent infection. But In the back of my head, i kept asking myself "why cant he just call around to other dentists he knew that DID have OR time." Especially in our case when our appt was given to someone else.. I figured that was my job. And accepted that. Obviously dr whitmore pulls a lot of teeth and he felt our son could of handled this process. But i felt it was too much, and luckily, i spoke to a relative anesthesiologist about this in office event and he strongly advised against it bec novacane was painful in itself and it was just too traumatic for four teeth. It was better to do it in a hospital. So my relative gave me the name of a pediatric dentist who frequents the Hospital he works at often. Called and met this dentist, who said he believed we did have a little time (it wasnt as urgent as Whitmore's opinion). We got an appt in the OR for October. What's bothersome to me, is when we called to tell Whittemore's office that we were not going to go through with the in office pulling of teeth, they said they were worried about our son and they wanted to refer us to (the same dentist we just made an appt with!!!). Their concern was way too late. Again, They were wanting to pull my sons teeth out a long while before this call. They never even offered "maybe this dental place can do it". Again, I had been stalling with whitmores office bec it didnt feel right to me. So their concern felt upsetting. The best thing about this story and the thing i want to emphasize is that my son's roots werent decayed at all. This dentist was able to give my son caps. So he didnt have to be front of mouth toothless for the next 6 years of his life. This wouldnt of been possible had Dr. Whitmore simply pulled them out in his office. I also want to mention that in-office sedation can be dangerous too. Dr whitmore never offered that, but many dentists do. So, moral to the story- if it doesnt feel right to you, dont do it and look around. Thank god my relative helped get me this appt with this dentist.

Called this morning because I needed to establish care with a new dentist and they have good…read morereviews, people I know recommended them to me, their website says "Now accepting new patients." and they list all of the services one could need in a dentist. Seemed perfect. When the receptionist answered I could barely hear them and it sounded like they didn't know what they were supposed to say. New person maybe? So, I asked if there were any appointments I could schedule for the near future because I am looking for a new dentist and need to establish care. Another apprehensive response but this time it also sounded like I was being unreasonable, silly and presumptuous that they'd have availability. Then I wanted to make sure I heard properly and was disconnected. No formal goodbye or anything. I called back and this time just got a "hello" like they're answering their own personal phone. So I ask if it's Franklin Family Dentistry and they say yes and I suggest that they remove the accepting new patients verbiage from their site because that might be helpful to avoid people calling thinking they can get care established. The response was that they're not accepting new patients and I said I understood that, just offering some advice. Look, I don't know who's answering the phone these days, maybe they're new, maybe it was a bad morning, but it's not a good look and it isn't going to translate well to current patients nor new ones. My suggestion: Train reception and all staff within to respond with tact, positivity and compassion. Some professionalism in a healthcare setting. If they cannot, then maybe this isn't their jam. Have the website and socials reflect the current business goals and services. If you're not accepting new patients, none of your outlets should state you are until you are. Ignoring those two basic details will cost any business their longevity. People will just go where the business is providing the quality communication and services. Good luck and take care.

My husband and I have been patients with Dr. Nanda and Dr. McCartney for many years. She did let us…read moreknow she would be retiring. We were not sure what we were going to do. We have since left the office because it is not being run professionally. The quality of care and work is not professional. We have found another place. Sad to see this happen because it truly was an exceptional office at one time.

I have 3 kids who recieve care with this office. The receptionist are helpful and make sure you're…read moreset with any school notes/ paperwork. (They do have a must confirm 24 buisness hrs prior to appointment or appointment may not be guaranteed to decrease empty slots but they make you aware at every visit.) Dr. Logan Veath is polite and knowledgeable. The dental assistants Akouri, Genesis, Lisa and Jenni we're all great! Super patient and calm with my kids. The really went above and beyond in making sure their dental visit went well. They make my children​ look foward to their next dentist visit.

We have had 2 appointments here for biannual check ups, which were overall good. However, 5 days…read morebefore my daughter's next appointment I received a message to confirm the appointment and fill out forms. 5 hours later I receive a text that the doctor will not be in and that they have rescheduled her appointment to MAY. I was obviously frustrated and let them know that by May she should have already had another biannual appointment and that we would not like to wait until then. Their response was that they could put us on the list for cancellations, or send us her records to be seen somewhere else. I was very disappointed in the lack of patient service, especially as this was all done over text, I did not receive one phone call over this matter. We will be seeing a new dentist, but I would highly recommend this practice re-evaluates their rescheduling procedures, especially when the cancellation is coming from the office's end.

Great care, and understanding staff. 10/10 for friendliness, cleanliness, attitude, communication…read more(billing, procedure, and care options) and willing to work with us financially and mentally. LGBTQIA+ friendly, and reccomended by One Iowa. If you are up front with dental anxiety or the amount of money you can spend, Downtown Dental Care bends over backwards to do what they can for you. Anecdote/Example time: My partner has had many teeth degrade due to depression/fear of dentists, so much so that another dentist told her she'd lose all her teeth. However, when my partner was in incredible tooth pain, we went to Downtown Dental Care as it was recommended by One Iowa. We explained that she had dental anxiety, and when we arrived, everyone (from Joni at the front desk to Dr. Riley himself) was kind, understanding, and patient with my partner. No guilt or blame were given for the state of her teeth. There was only a focus on "get you better" and looking to the future-- no shame or chiding! Prodecures were explained to us step-by-step, all matter of fact without judgement. All tooth care has been presented with options and explanations of each option for us, like the cost physically vs financially for a root canal vs a tooth pulling. Not only have we been given options for treatment, but when Dr. Riley cannot do something himself (either due to his practice (like pulling teeth) or due to cost (root canal), he recommends the best place to go- a surgeon who also understands dental anxiety, or Iowa City Dentistry School for cost. One additional thing to add: My partner has Delta Dental, and the staff, hygienists, and Dr. Riley, have all helped her navigate her insurance and pointed out the next steps she needs to do when they cannot do something for her. It is incredible, personal care. Needless to say, despite my partner's dentist anxiety, she loves the team at Downtown Dental Care!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

TERRIBLE! Would NEVER suggest going to her or their office. She was condescending in everything…read moreshe said and unreasonable. Shocking that she's still a dentist.

I have had the worst experience yesterday with the office manager there Cindy! My son has been…read moregoing there for several years and we had an appointment scheduled, on our way to the appointment my son started crying and complaining about an ear ache. The pain worsened and I took him the the urgent care right away since he was crying for 30min non stop. He was diagnosed with an ear infection. THe office manager called me to advise that I will be charged $50 for a no show plus they will not reschedule him, they will flag him as an "DNR". After I explained to her what the reason was for the no show (which I left a message for the office on our way to the urgent care) Cindy still insisted and said that I will be charged even if I had a doctor's notice. At that point I just want to sue this office for the unhuman treatment of their patient and such a RUDE way to treat people!!! Sincerly, very dissapointed mom

The last time I came here I was in 4th grade, and now I'm in college, and my new dentist is still…read morefixing work that they couldn't do here. This is not a space for kids to feel safe at all as a kid coming in this dentist office, they would frequently tell me to just hold still when I verbally told them I was in excruciating pain. Everything about this office is nasty, they have a waiting room with so many people giving out sicknesses. The rooms are nasty and filthy, they have a very low grade equipment. Whatever you do, do not bring anyone you care about here. These dentists do not care about your health, they explicitly care about their paycheck and that's it.

just like that rude carless, thought less oral surgeon (ha)…read morethat turned her nose up at a special needs child she does the same to less fortunate people that have cheap dental care like Medicaid. So therefore she thinks she can treat you like dirt. that poor special needs baby probably had Medicaid. I swear I will never let that oral surgeon/dentist (Ha!) see the inside of my mouth again. And I'm talking about the one in Little Rock.

Dr. Margeas agreed to take my case and was courteous during our first appointment. After that, I…read morewas treated so poorly that I wondered if he was confusing me with someone that had done him wrong. It was a herculean task to get him to communicate with the other professionals he referred me to. He delayed my treatment and wouldn't even say hello, whenever he had to interact with me (which were rare occasions). I assumed that he didn't realize the difficulty of the case, and knew he was probably not capable of doing the job. He could have just said so, instead of treating me in such an unethical, inhumane and humiliating fashion at the most vulnerable time in my life. His assistant probably noticed and attempted to make up for his rude and unprofessional behavior, and that was very appreciated (she is a sweetheart.) His hygienists are amazing and I am so thankful for them. Do us all a favor and retire, Dr. Margeas! You ARE NOT God's gift to dentistry, as you think you are. I went to God's gift to dentistry, and he is humble, kind, ethical, humane and probably one of the most competent REAL cosmetic dentists in the US ( Dr. Sam Sadati.) The only thing I am thankful for, is the referral you made to Dr. Neil Dunbar (an outstanding surgeon and human).

Well I have been going here for over 30 years and the quality of service from the dentists and the…read morestaff are second to none. They are very accommodating and do too notch work. I have had a dental bridge for over 35 years, which that is relatively unheard of! I go there twice a year religiously and today I was there for a filling repair. Dr. Economos was great to work with and if I needed more work done I would definitely use him again! Thanks for being the BEST in town! If you need a dentist that is not pushing unnecessary services this is the place. They never ever push services!