They took care of my emergent dental needs. Fair price and friendly…read more They have a ton of paperwork to fill out, but that is standard. Its clean inside and if my teeth bother me again out here I'll come back.

Dr. Main and the entire staff is pretty neat. I've always been terrified of the dentist, but I'm…read morerelaxed going there. Thanks for everything!

I highly recommend this place my visit was welcoming the staff was truly polite. They answered all…read moremy questions and they did an amazing job. They walked me through my fear. I give them a 10 out of 10. My surgery went well.

I would never recommend this place for anything unprofessional staff at the main office was rude. I…read morewas misinformed about important things I needed to know regarding to my appointment and also I had called to let them know that I had some questions and concerns regarding to my appointment I thought I was going to get my wisdom teeth removed the day my appointment was but I got interrupted by the staff amber saying that the appointment wasn't scheduled for me getting my wisdom teeth out and I was trying to tell her prior to my appointment I'm on antibiotics which that was my concern if that would affect anything and she interrupted me and assumed I wanted to go back and forth with her but in reality I was just confused if I knew I was going to be getting this type of treatment especially me being a new patient I would never pick this place

Great care, and understanding staff. 10/10 for friendliness, cleanliness, attitude, communication…read more(billing, procedure, and care options) and willing to work with us financially and mentally. LGBTQIA+ friendly, and reccomended by One Iowa. If you are up front with dental anxiety or the amount of money you can spend, Downtown Dental Care bends over backwards to do what they can for you. Anecdote/Example time: My partner has had many teeth degrade due to depression/fear of dentists, so much so that another dentist told her she'd lose all her teeth. However, when my partner was in incredible tooth pain, we went to Downtown Dental Care as it was recommended by One Iowa. We explained that she had dental anxiety, and when we arrived, everyone (from Joni at the front desk to Dr. Riley himself) was kind, understanding, and patient with my partner. No guilt or blame were given for the state of her teeth. There was only a focus on "get you better" and looking to the future-- no shame or chiding! Prodecures were explained to us step-by-step, all matter of fact without judgement. All tooth care has been presented with options and explanations of each option for us, like the cost physically vs financially for a root canal vs a tooth pulling. Not only have we been given options for treatment, but when Dr. Riley cannot do something himself (either due to his practice (like pulling teeth) or due to cost (root canal), he recommends the best place to go- a surgeon who also understands dental anxiety, or Iowa City Dentistry School for cost. One additional thing to add: My partner has Delta Dental, and the staff, hygienists, and Dr. Riley, have all helped her navigate her insurance and pointed out the next steps she needs to do when they cannot do something for her. It is incredible, personal care. Needless to say, despite my partner's dentist anxiety, she loves the team at Downtown Dental Care!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

He and his staff are the best Dental Group I've ever been a patient of. Great personalities, very…read moreaccommodating and Dr Connolly is the best Dentist I've ever had. He takes time, he is gentle, professional and has obviously been trained well. Most of all he loves what he does! I would recommend both he and his staff to anyone.

Dr. Collier, DDS, is the single most attentive and proactive provider I have ever met. He looks…read morefor the big picture rather than solving minor problems and uses his personal, after hours, time to check in with patients. He is an amazing dentist!!!

Very friendly! Very competent!…read moreVery comfortable! I would recommend for children or adults!

What a wonderful team!!! I told Dr Main about my dental anxiety and she really listened and came up…read morewith a plan for when I had 2 cavities filled. I ended up having such a comfortable experience. So comfortable I fell asleep!!! She is truly a caring and down to earth provider with a very gentle touch. 10/10 recommend, especially if you get anxious about going to the dentist, this is your sign to make an appointment at Des Moines Family Dentistry!!

Best dental hygienist I've ever had! Loved how they "blasted" my teeth with water when I got my…read moreteeth cleaned and was repeatedly asked, "Are you ok?" "Let me know if it's too much." The best was her constant reassurance and asking for feedback. Great teeth cleaning, highly recommend.

I have been going to this dentist since I was 17 years old. So around 8 years. I've gone every six…read moremonths since then. Days before my appointment I am told that that they no longer accept my insurance effective weeks ago and if I would still like to keep my appointment. I never received a letter or a call prior to today that I would need to find a new dentist. As someone who's been a long term "customer" I am highly upset. I've always had great service, but this trumps all of that.

I was referred to Dr Chan by my dentist. I was a little concerned when I looked at his plaque on…read morethe wall graduating from a school other than the University of Iowa, my alma mater. But he turned out to be this cute little funny doctor. He overexplains everything. Tells you everything he's doing every step of the way and sings to you. I was finagling appointments between the endodontist and dentist office. The dentist numbed me up for the endodontist office because my procedure at the dentist office made me slightly late for Dr. Chan. Dr. Chan was still overly concerned to make sure that I wouldn't experience any pain. This is an endodontist that thoroughly checks, rechecks, and rechecks again his work. It's too bad that I'm his first reviewer, but if it makes you feel any better I am an RN who has worked in over 60 hospitals across the USA. I know the good from the bad doctors. He must be a great endodontist anyway because he gave up a life in NYC to serve the people of the DMI, right?

From the owner: Procedures:Root Canal TherapyEndodontic RetreatmentApicoectomyCracked TeethTraumatic InjuriesDr…read more Andrew W. Chan was born and raised in New York City, NY. He earned his Bachelor of Arts in Economics from New York University in 1991. From there he worked as a Research Associate/Fund Accountant in a capital management firm in New York City. In 1994, Dr. Chan attended Columbia University, College of Dental Medicine and graduated in 1998 with his Doctor of Dental Surgery. He then completed a one year General Practice Residency at Long Island Jewish Medical Center in New Hyde Park, NY. He then went on and completed his two year Endodontic Residency at Temple University in Philadelphia, PA in 2001. Afterwards he then joined a group practice in Jenkintown, PA practicing until March 2003 when he moved to Iowa and opened his own practice, Central Iowa Endodontics in Des Moines and Marshalltown, IA.

Thank you for the exceptional care you provide. Having visited your office my entire life, I am…read moreproud to now bring my children to a practice that treats us like family and consistently prioritizes our needs. Your positive impact is so significant that my son now aspires to be a dentist.

Very professional and caring. Extremely nice and very pleasant. Everyone works to make you…read morecomfortable. As an 80 year old woman I appreciate the help they extend to me. I would highly recommend them.

I went in for a tooth extraction and was out of the office within 30 minutes wi feeling rushed…read more They care about their patients & are concerned about comfort.

I wanted to give a higher rating but always have to wait 20-30 minutes for my appointment. They…read morealso seem to want to overcharge and you have to "remind" them about insurance company write offs to get the credit. Lastly, the country music playing in the waiting area is so loud, I always bring ear plugs for my 20-30 minute appointment wait.