I moved to Iowa and needed to find a new dentist. I really didn't think I'd find a place that met…read morethe same caliber of service I received in Chicago (which is supposed to be better because it's bigger right?!?! WRONG!). I'm so glad Country Club dental proved me wrong!! The front staff here is superb. They are friendly and available to answer questions. It has always been easy to schedule and reschedule my appointments. I also have not had any problems with them accepting my insurance. They even offer a membership plan so that you don't need insurance to have dental services here if you become a member! I was seen by Dr. Gray and his assistant Sammie. Both are absolutely fabulous. They are very friendly, funny, and personable. Two weeks ago I had a dental cleaning. Sammie was very gentle taking topical pictures of my teeth. I think there was another device used to detect the density of my teeth too. I was impressed (and never got this type of service in Chicago!). They really check for everything here! Dr. Gray thoroughly reviewed my teeth, X-rays, gum recession and density and photos of my teeth. I was really impressed with the examination and the technology used here. They really care about dental health. At the end of my appointment I was even given an option of a manual toothbrush or a sonicare type replacement head for my electric toothbrush. WHAT?!!? My mind was blown that I had these options! During my appointment I had mentioned that my Chicago dentist had recommended to fill cavities of two of my wisdom teeth and that I wanted to move forward with that procedure. I also mentioned that I was prescribed some special toothpaste to prevent further decay and wanted that refilled. Dr. Gray immediately called in the prescription to my pharmacy to refill the toothpaste and we scheduled another appointment for a cavity filling. Done and done! Today....two weeks later...I just got my two cavities filled and felt compelled to write this Yelp review for Dr Gray and his team at Country Club Dental (and these days I'm only writing reviews for those places that are truly special to me). I'm not the type of person that is usually scared of the dentist, but I was anxious today because of my small mouth and possible difficulty maneuvering within the small space. But they had all the tools necessary to make this experience SO EASY. My small mouth was not an issue at all and I did not feel any pain! I had to open my eyes every so often just to check if my mouth was still being worked on because I was so comfortable and didn't feel anything during the procedure! They also had a device (that amazed me because I never had it in Chicago) that allowed me to comfortably rest my mouth, while still keeping it open, and sucked up the particles/water in my mouth during the procedure. I'll be annoyed if Dr. Gray gets booked up because of this review but life isn't all about me so I'll be okay to share him and his team. ;-) I initially heard about Country Club dental from a friend who raved about Dr. Fung. I'm sure all the dentists here are wonderful but I'm sticking with Dr. Gray. =)

My whole family has been going here for years. While going to the dentist is never fun, the…read moredentists, hygienists and staff are super pleasant and always seem happy to help. My son had a ton of cavities when he was a bit younger, and they did such a good job with him. The dentist even called us those nights my son had work done to check in and see how he was feeling. I've never www experienced that kind of patient care from a dentist before. I was very impressed, and continue to be with this place.

I hate leaving a bad review on ANY company, but this really didn't work out very well. The doctor…read moredid a lot of work on a tooth, that had a gold crown. The crown eventually had worn a hole through it, and a cavity had developed. The doctor did the cavity repairs, and installed a new crown. That was several months ago. I had complained about the pain over the next few days. I began wondering at that point as to whether the doctor should have done a root canal. The doctor sent me to another doctor that "evaluated" it, and decided a root canal was not necessary at this time. I am on Social Security, and that second opinion cost me over $300 out-of-pocket. So now I have to find another dentist to fix this problem.

Recently having moved to Clive, I have been to the clinic twice and was incredibly impressed both…read moretimes. Very attentive, friendly and professional staff. I can't say enough good about this clinic. I have found my home for dental services for sure! Randall Byers - Clive, IA

This was my first visit to Hickman Family Dental. I decided…read moreto move away from my other dentist and this location was recommended by my family who had been coming here for a little over year. The location is easy to find. The building looks nice from the outside. When I walked in, I was greeted warmly by the front desk. Its a nice open floor plan. I checked in and filled out my health questionnaire. My appointment started on time. I was at ease right away with my hygienist, Brooke. She was very nice and was easy to talk to. She really had her work cut out for her since it had been a minute since I had an appointment. She listened to me when I had questions about my appointment and played along with me when I let her pick the flavor to use to clean my teeth. My dentist, Dr Erickson, came in and was very kind as well. I really appreciated the time they spent with me. I am happy with the move I made to the new dentist. I hope to have the same great experience going forward. As a bonus as I was getting ready to leave. I looked out the back window and a herd of city deer came up and were wandering the yard. They said they are there often and its a nice little perk.

Zarina is such a friendly, caring, and professional dental assistant. She and Dr. Erickson have a…read moregreat working relationship. I would recommend Hickman Family Dental to anyone who ndental care! care!

Provide full services but always fills like money grab. We have dental insurance and have never…read morehad an outstanding balance for the services my family has received. I attempted to schedule an appointment for small cavity filing but they want half to full payment before they could even schedule appointment. I even offered to pay the day of the procedure, even before insurance claim had been filed. They would not schedule without money deposited first. I guess we have to pay for fancy office and their bragging ability about what they give back to the Altoona community. Not impressed and this is while half of my family has chosen to dentist elsewhere.

When your overpriced, ill fitting crowns start falling out, they will make a big deal of what a…read morehuge favor they are doing for you not making you wait two weeks to get them reglued. Then they will charge you a hundred dollars for a five minute fix.

They charged me $45 for a missed appointment. They said it was for sanitizing the room. $45? I…read morecan see maybe $5. Wouldn't me missing my appointment save them $45 from having to do it for the next patient anyway? The oral hygenist was good, but I got a different dentist each time. The billing was alyways off so it just seemed very unorganized. And the $45 is just annoying. I will not be going back.

A very professional, clean, and high-tech facility! All of the staff were friendly and personable…read more You can tell they really care about their patients. I highly recommend Dr. Emily!

My appointment was with Dr. Wiese. Although she is not my regular dentist, I was having problems…read morewith a tooth and she was able to get me in right away, which I appreciated. Unfortunately, the tooth needed to be extracted, and it was by far the most painful extraction I've ever experienced. I've had other teeth extracted before, so I understand the difference between normal pressure and actual pain. I told Dr. Wiese several times that I was in pain, and I was in tears during the procedure, but no additional anesthetic was offered. I left feeling that my pain was not taken seriously. I was also disappointed that my prescription had not been sent to the pharmacy by 4:00 p.m. When I called, I was told their computer system had been down and that my prescription had been forgotten when the system came back online. While I appreciate being seen on short notice, the painful procedure and the lack of follow-through with my prescription left me with little confidence in the care I received. I will not be returning.

Dr Craig and her team are amazing!! The whole office is extremely nice and make you feel very…read morecomfortable.

The hygienist is very nice and I felt like the cleaning itself was thorough. The office is clean. I…read morecould tell hygienist wears multiple hats as there is no one working the front desk, handling billing, appointments etc. I personally won't be going back anymore, as I can't trust the actual exam/diagnosis from the dentist. My only advice is to not be afraid to get a second opinion.

Summary: very professional, thorough with their descriptions, and courteous throughout…read more I walked into this office a bit shell-shocked from previous experiences at other dentists. I've switched so many times and received so many x-ray exams that I wouldn't be surprised if my teeth are glowing green by now (that's how x-rays work, right?). There didn't seem to be a dedicated front office clerk but a hygienist came to the front to check me in and informed me of the forms I needed to sign. When the dentist came to see me, she listened to my concerns and answered my questions. She also explained her procedures before she went to town on my chompers. They seemed a bit understaffed (maybe because it's close to a holiday weekend?) but the service was professional and courteous enough for me to go back for my next cleaning.

Last week I chipped a tooth at lunch and immediately called Dental Associates to see if they could…read moresee me. I talked to Carla, who was great and got me in right away. I saw Dr. Shaw and his assistant (whose name I did not get, but she was awesome) and within an hour of chipping my tooth it was fixed. Thank you so much for seeing me so quickly, you guys are the best!

Great experience with Dr. Biegert. And had all my teeth checked. He and assistant (sorry I forgot…read moreher name) was very wonderful. Answered all my questions. Was not judgemental & made me feel comfortable & respected. Very easy to schedule follow up appointments & referral to oral surgeon. Answered all my questions. Ensured we're all on the same page. Definitely a way better experience than I had imagined. And way better than I've had any where else with receptionist & assistant & dentist & scheduling.