Dr. Rastetter and all of his staff are great. Both my little girls had their very first dentist…read moreappointments here and they went over without a single fuss! That is AMAZING, and I'm sure most parents would agree! It takes a special dental team to put a little kid entirely at ease in the face of all those instruments and machine. Not only are they great with my kids, they're also great with me! Dr. Rastetter is not at all a "drill and fill happy" dentist. He will wait out and watch any trouble spots to see if they get worse in between visits, and will not drill "just in case." I am a firm believer in maintaining as much original tooth as possible, so I like his approach to treatment. We won't go anywhere else now!

Very unprofessional front desk staff. Great dental assistants and hygienists. Dr overbooks himself…read moreand then complains in front of patients that he "needs to get these monkeys off his back", aka dental hygienists needing his overview of the patient they've just cleaned during my appointment. He's always had a dry abrasive personality but that was highly inconsiderate to blame staff for the privilege you created. They were always full when booking so i asked if it was a problem to reschedule, I won't know my work schedule until closer to the date. They assured me it wasn't a problem. I called them randomly and they acted like they didn't know me. Maam, me my husband and our 5 children all go there. You KNOW who I am. Then she goes over my rescheduling appointments and I said yes is that a problem? I've always given over a week's notice. She said well we will schedule you ONE more time but you NEED to show up. I needed the work done so I went. As soon as I walked in before announcing my name she said "well THANK YOU for showing up!" So you do know who I am. Thought so. Needless to say we've switched and WOW what a difference. So much happier at our new office Mercer Family Dentist. Night and day difference, especially with the actual dentists.

Recently having moved to Clive, I have been to the clinic twice and was incredibly impressed both…read moretimes. Very attentive, friendly and professional staff. I can't say enough good about this clinic. I have found my home for dental services for sure! Randall Byers - Clive, IA

I hate leaving a bad review on ANY company, but this really didn't work out very well. The doctor…read moredid a lot of work on a tooth, that had a gold crown. The crown eventually had worn a hole through it, and a cavity had developed. The doctor did the cavity repairs, and installed a new crown. That was several months ago. I had complained about the pain over the next few days. I began wondering at that point as to whether the doctor should have done a root canal. The doctor sent me to another doctor that "evaluated" it, and decided a root canal was not necessary at this time. I am on Social Security, and that second opinion cost me over $300 out-of-pocket. So now I have to find another dentist to fix this problem.

Ok ok here we go! So at first I was in sticker shock of how much it would cost to replace my two…read morefront teeth. I had them done about 20 years ago. Since then my color has changed and I had a little gap in the middle because I had lost my retainer. The office made their suggestions and I felt comfortable with them. After working with them and going through a slight delay for a more luxurious material I finally got the smile I always wanted. I've been asked where or who takes care of my teeth on the regular. I gotta say I am so glad that I didn't do it in Canada like I had planned. Apex dental and its staff really came through and delivered a beautiful experience and product. I highly recommend Dr. Hahn. She really explains everything and makes you feel comfortable. I am extremely grateful for her team and the smile they perfected for me!

horrible customer service! I called in needing some work done and the representive was extremely…read moreunproffesional and rude to me this is the second time with this experience they need a better representative for their company if they want quality customers!

Summary: very professional, thorough with their descriptions, and courteous throughout…read more I walked into this office a bit shell-shocked from previous experiences at other dentists. I've switched so many times and received so many x-ray exams that I wouldn't be surprised if my teeth are glowing green by now (that's how x-rays work, right?). There didn't seem to be a dedicated front office clerk but a hygienist came to the front to check me in and informed me of the forms I needed to sign. When the dentist came to see me, she listened to my concerns and answered my questions. She also explained her procedures before she went to town on my chompers. They seemed a bit understaffed (maybe because it's close to a holiday weekend?) but the service was professional and courteous enough for me to go back for my next cleaning.

The hygienist is very nice and I felt like the cleaning itself was thorough. The office is clean. I…read morecould tell hygienist wears multiple hats as there is no one working the front desk, handling billing, appointments etc. I personally won't be going back anymore, as I can't trust the actual exam/diagnosis from the dentist. My only advice is to not be afraid to get a second opinion.

1) these people care..it was very evident! 2) they made me…read morefeel like they were thorough and knowledgeable. 3) excellent location being at 35/hickman across from machine shed!! 4) i am taking chompy home! (my tooth) i've known him my whole life.

Ever so grateful I am for this referral to Heritage Creek Dental Clinic…read more The team was there in my time of need, with loosing two dental fillings shortly after relocating to town. Quickly, this provider accommodated my emailed appointment request, effectively assessed the problem teeth and restoratively preserving dentition with new fillings. The team clearly demonstrated why they were so highly recommended. Gentle hands, big hearts and clear concise communications set this professional Dental team apart. All care was delivered in a timely manner, using state of the art dental tools, appointment scheduling tools and clearly stated billing invoices, complete with Dental Insurance submissions has made for a nearly painless, easy and smooth dental experience. It's easy to see the teams values and approach is simple, by treating others how they would like to be treated. Promoting wellness + prevention with a holistically caring approach, hence why Heritage Creek clearly has earned 5 stars.

He is hands down the best Dentist. I had a GREAT experience with my root canal. Thank you.read more

I have been going her since I moved to Des Moines 10 years s ago, the experience is touch and go,…read morethe receptionists at the front desk are some of the rudest I've encountered, they make you feel uncomfortable in an already horribly uncomfortable situation. They talk to you and look at you as if you were beneath them. Foust himself is a pretty good dentist. He doesn't pull teeth, which I believe a dentist should know how to do, I'm from a small town and we are not sent to oral surgeons for a tooth to be pulled when a dentist should be fully capable.

I love this office. The staff is very efficient and empathetic. Pricing is very upfront and they…read morewere not pushy when it came to what I wanted/needed. I had to get a tooth pulled ( my choice) and they were so accommodating and kind. It was a bit harder than I expected but I was met with much understanding when I was a bit emotional. Amazing place to put your trust in.

My appointment was with Dr. Wiese. Although she is not my regular dentist, I was having problems…read morewith a tooth and she was able to get me in right away, which I appreciated. Unfortunately, the tooth needed to be extracted, and it was by far the most painful extraction I've ever experienced. I've had other teeth extracted before, so I understand the difference between normal pressure and actual pain. I told Dr. Wiese several times that I was in pain, and I was in tears during the procedure, but no additional anesthetic was offered. I left feeling that my pain was not taken seriously. I was also disappointed that my prescription had not been sent to the pharmacy by 4:00 p.m. When I called, I was told their computer system had been down and that my prescription had been forgotten when the system came back online. While I appreciate being seen on short notice, the painful procedure and the lack of follow-through with my prescription left me with little confidence in the care I received. I will not be returning.

These Dentist are top notch. Caring dental assistants and wonderful office staff. They have been so…read morekind with my son who has sensory issues. Grateful for a mindful place and compassionate care.

Dental practices can be scary. After a few visits with my prior dental office in waukee and being…read moreunderwhelmed, Grove & Platt was recommended by others. So glad I made the change!! The front desk staff and the hygienists are all great, and I have loved seeing the two different dentists (Thus far, we will see if I update my review after my filling in a week ;) haha jk) Anyway I would definitely highly recommend this place to anyone seeing a friendly Dental office. On my first visit they even gave me a sweet water bottle that I use daily (great advertising for them)