I don't frequently compose reviews, but Parkway Periodontal in West Des Moines has truly impressed…read moreme in today's busy world. This experience has reminded me just how warm and welcoming the Midwest can be, especially compared to other regions where securing an appointment--especially in urgent situations--can be a struggle. On the day I contacted them regarding pain, Dr. July and Megan went above and beyond to accommodate me, fitting me in within just a few hours. Additionally, the receptionist was incredibly comforting and kind. It's no surprise that such positive attributes often resonate with one another!

I was referred to Parkway Periodontal by my regular dentist with a broken tooth and because I let…read moremyself slide for a prolonged time (years) while concentrating on taking care of my family....not myself. One of the admin staff used to work at my regular dental office, and is a family friend, so it was nice to see a familiar face when I walked in. I went through two very deep cleanings (not fun...but I shot myself in the foot on this one) and now just go in every few months for regular maintenance. I think there are around 10 different hygienists who work out of this practice and for the most part everyone is friendly and personable. Why four instead of five stars? It's not the kind of thing most people enjoy... Are you going to be comfortable 100% of the time? No. It is what it is. You're going to feel a pinch... But they take care of you and in my case...they help fix the problems I caused for myself.

Just moved here from Minneapolis and was very pleased with finding such a great dental office. I…read morewas so pleased with the professionalism from the entire team. I would definitely refer this office to anyone in need of dental care.

Best dentist I've ever had. My whole family goes there. Dr. Waggoner is very personable and he is a…read moreperfectionist. The staff is very helpful and friendly.

I highly recommend Summit Family Dental. Both dentists are very knowledgeable and professional. I…read morehave been to many Dentists in my 73 years and never had such wonderful staff and Doctors. I love Megan Sam's my hygienist she is gentle and caring. Never have liked going to the dentist, but they have changed me!

I don't normally write reviews but been a patient for several years and didn't want anyone to be…read morefooled by the positive ratings. If you're looking for a simple cleaning and oral exam this is the place to go. All in the office are great, hygienists, and dentist. Always made me feel comfortable. However if you need major dental services like a bridge, tooth extraction, etc. this is not the place. I paid over 10k for work to be prepare and set a bridge. Slightly two years later the bridge cracked and the company they use has no warranty. They have audacity to call and leave a voice message that if I want to pay another 4.5k they will order and replace my bridge. Really on a 2 year cycle. I really hate to leave a negative as o have referred everyone I know here but until they change companies or offer guarantees on their products. Buyer beware

40 years old and every dental appointment through my mid 30s I was told no cavities and that my…read moreteeth were super clean! Then a few years ago I went in for a cleaning and the doctor berated me for my vegan diet, told me to come back in a couple weeks because for evaluation of a potential root canal something he should've known that day. He guilted me and made me very scared. I decided to do research and had read on healing cavities naturally, and gave it all I had to attempt to remineralize myself. Then in the past week I had an abscess start on one tooth and another tooth chip. My perfect teeth down the drain. I was emotional. I thought for sure I was going to need to have dentures. I'm still single and never married, so my possibility of finding a man who would accept my dentures was going to be out the door. I have had one skeleton in the closet that no one other than me knew about. My teeth look beautifully white when I smile, but inside my mouth they have been more than an embarrassing mess. I was praying and praying the Lord would heal them so that nobody would ever have to see how disgusting they were. So when I arrived and learned that I only needed a root canal and essentially a partial prosthetic tooth my fears of dentures were resolved. But a root canal? Doesn't that mean they pull my tooth from the root and that will cause some major pain? Dr. Johnson explained exactly what it was to me but I knew it was going to require an anesthetic. The last time I had one of those shots I couldn't help but let out a scream. Medicine has changed so much that there are now topical numbing agents that make it so you barely feel the needle. At the end of the day there was no pain. I'm passing through Iowa on my way home from several months of travel. Dr. Johnson made every accommodation possible to get me moving along. He didn't judge my chosen vegan and alternative natural lifestyle and was willing to work with me on other options. I think that's what we all want. Someone who gives us their professional opinion then gives us the freedom to make our own decision. Those decisions may turn into poor choices but at least all of the information was laid out on the table. Thanks to Dr. Johnson there is hope for me! I might not have to die all alone after all!

They charged me $45 for a missed appointment. They said it was for sanitizing the room. $45? I…read morecan see maybe $5. Wouldn't me missing my appointment save them $45 from having to do it for the next patient anyway? The oral hygenist was good, but I got a different dentist each time. The billing was alyways off so it just seemed very unorganized. And the $45 is just annoying. I will not be going back.

Great care, and understanding staff. 10/10 for friendliness, cleanliness, attitude, communication…read more(billing, procedure, and care options) and willing to work with us financially and mentally. LGBTQIA+ friendly, and reccomended by One Iowa. If you are up front with dental anxiety or the amount of money you can spend, Downtown Dental Care bends over backwards to do what they can for you. Anecdote/Example time: My partner has had many teeth degrade due to depression/fear of dentists, so much so that another dentist told her she'd lose all her teeth. However, when my partner was in incredible tooth pain, we went to Downtown Dental Care as it was recommended by One Iowa. We explained that she had dental anxiety, and when we arrived, everyone (from Joni at the front desk to Dr. Riley himself) was kind, understanding, and patient with my partner. No guilt or blame were given for the state of her teeth. There was only a focus on "get you better" and looking to the future-- no shame or chiding! Prodecures were explained to us step-by-step, all matter of fact without judgement. All tooth care has been presented with options and explanations of each option for us, like the cost physically vs financially for a root canal vs a tooth pulling. Not only have we been given options for treatment, but when Dr. Riley cannot do something himself (either due to his practice (like pulling teeth) or due to cost (root canal), he recommends the best place to go- a surgeon who also understands dental anxiety, or Iowa City Dentistry School for cost. One additional thing to add: My partner has Delta Dental, and the staff, hygienists, and Dr. Riley, have all helped her navigate her insurance and pointed out the next steps she needs to do when they cannot do something for her. It is incredible, personal care. Needless to say, despite my partner's dentist anxiety, she loves the team at Downtown Dental Care!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

Supposed to be my dentist, call in for emergency during the week and told the dentist is out of…read moretown and left no one to cover for him so call an emergency dentist, want the number? No thanks.

From the owner: We are glad you have chosen to learn more about our practice. Located in the heart of downtown Des…read moreMoines in Methodist Medical Plaza, we offer a friendly, caring staff with many years of experience. Our downtown location makes it easy for residents and working professionals to schedule early morning or noon appointments.

After losing my health insurance in 2012, I had to put dental work on the backburner. The results…read moreweren't pretty. I've been scared of going to a dentist both out of humiliation for how bad my teeth were, and fear of the dreaded drill! Angela and her team have done an excellent job of helping relieve my anxieties about getting work done. I'm still scared by the drill, but not the person behind it! I know my teeth will never be the way they were before the damage, but I'm confident in Angela's work. Highly recommended for people with anxiety related to dental appointments such as myself!

I'm so glad i switched dentists! The is by far the best dentist I have ever used and will continue…read moreto use. All of the staff I had contact with was helpful and pleasant. Everything was made easy for me the receptionist was easy to work with, they were will to find my insurance information when I forgot the card. Things were explained in a way they were easy to understand making me feel very comfortable. I will be recommending all my friends, family and anyone who listens here.