I hate leaving a bad review on ANY company, but this really didn't work out very well. The doctor…read moredid a lot of work on a tooth, that had a gold crown. The crown eventually had worn a hole through it, and a cavity had developed. The doctor did the cavity repairs, and installed a new crown. That was several months ago. I had complained about the pain over the next few days. I began wondering at that point as to whether the doctor should have done a root canal. The doctor sent me to another doctor that "evaluated" it, and decided a root canal was not necessary at this time. I am on Social Security, and that second opinion cost me over $300 out-of-pocket. So now I have to find another dentist to fix this problem.

Recently having moved to Clive, I have been to the clinic twice and was incredibly impressed both…read moretimes. Very attentive, friendly and professional staff. I can't say enough good about this clinic. I have found my home for dental services for sure! Randall Byers - Clive, IA

This was my first visit to Hickman Family Dental. I decided…read moreto move away from my other dentist and this location was recommended by my family who had been coming here for a little over year. The location is easy to find. The building looks nice from the outside. When I walked in, I was greeted warmly by the front desk. Its a nice open floor plan. I checked in and filled out my health questionnaire. My appointment started on time. I was at ease right away with my hygienist, Brooke. She was very nice and was easy to talk to. She really had her work cut out for her since it had been a minute since I had an appointment. She listened to me when I had questions about my appointment and played along with me when I let her pick the flavor to use to clean my teeth. My dentist, Dr Erickson, came in and was very kind as well. I really appreciated the time they spent with me. I am happy with the move I made to the new dentist. I hope to have the same great experience going forward. As a bonus as I was getting ready to leave. I looked out the back window and a herd of city deer came up and were wandering the yard. They said they are there often and its a nice little perk.

Zarina is such a friendly, caring, and professional dental assistant. She and Dr. Erickson have a…read moregreat working relationship. I would recommend Hickman Family Dental to anyone who ndental care! care!

Ok ok here we go! So at first I was in sticker shock of how much it would cost to replace my two…read morefront teeth. I had them done about 20 years ago. Since then my color has changed and I had a little gap in the middle because I had lost my retainer. The office made their suggestions and I felt comfortable with them. After working with them and going through a slight delay for a more luxurious material I finally got the smile I always wanted. I've been asked where or who takes care of my teeth on the regular. I gotta say I am so glad that I didn't do it in Canada like I had planned. Apex dental and its staff really came through and delivered a beautiful experience and product. I highly recommend Dr. Hahn. She really explains everything and makes you feel comfortable. I am extremely grateful for her team and the smile they perfected for me!

I've been coming here for years! Always fantastic care~ I really appreciate how deeply they explain…read morethrough X-rays and use of models your current condition and what you can do to try and improve. I've always felt very soothed throughout my more intensive appointments like crowns and wisdom teeth. The office is always very clean, inviting, and running smoothly. Ive seen every doctor and all are very compassionate and thorough. I recommended highly to friends and family and most of them have made the switch! Thank you for making my experience each time comfortable and informative.

Summary: very professional, thorough with their descriptions, and courteous throughout…read more I walked into this office a bit shell-shocked from previous experiences at other dentists. I've switched so many times and received so many x-ray exams that I wouldn't be surprised if my teeth are glowing green by now (that's how x-rays work, right?). There didn't seem to be a dedicated front office clerk but a hygienist came to the front to check me in and informed me of the forms I needed to sign. When the dentist came to see me, she listened to my concerns and answered my questions. She also explained her procedures before she went to town on my chompers. They seemed a bit understaffed (maybe because it's close to a holiday weekend?) but the service was professional and courteous enough for me to go back for my next cleaning.

The hygienist is very nice and I felt like the cleaning itself was thorough. The office is clean. I…read morecould tell hygienist wears multiple hats as there is no one working the front desk, handling billing, appointments etc. I personally won't be going back anymore, as I can't trust the actual exam/diagnosis from the dentist. My only advice is to not be afraid to get a second opinion.

I love this office. The staff is very efficient and empathetic. Pricing is very upfront and they…read morewere not pushy when it came to what I wanted/needed. I had to get a tooth pulled ( my choice) and they were so accommodating and kind. It was a bit harder than I expected but I was met with much understanding when I was a bit emotional. Amazing place to put your trust in.

My appointment was with Dr. Wiese. Although she is not my regular dentist, I was having problems…read morewith a tooth and she was able to get me in right away, which I appreciated. Unfortunately, the tooth needed to be extracted, and it was by far the most painful extraction I've ever experienced. I've had other teeth extracted before, so I understand the difference between normal pressure and actual pain. I told Dr. Wiese several times that I was in pain, and I was in tears during the procedure, but no additional anesthetic was offered. I left feeling that my pain was not taken seriously. I was also disappointed that my prescription had not been sent to the pharmacy by 4:00 p.m. When I called, I was told their computer system had been down and that my prescription had been forgotten when the system came back online. While I appreciate being seen on short notice, the painful procedure and the lack of follow-through with my prescription left me with little confidence in the care I received. I will not be returning.

I moved to Iowa and needed to find a new dentist. I really didn't think I'd find a place that met…read morethe same caliber of service I received in Chicago (which is supposed to be better because it's bigger right?!?! WRONG!). I'm so glad Country Club dental proved me wrong!! The front staff here is superb. They are friendly and available to answer questions. It has always been easy to schedule and reschedule my appointments. I also have not had any problems with them accepting my insurance. They even offer a membership plan so that you don't need insurance to have dental services here if you become a member! I was seen by Dr. Gray and his assistant Sammie. Both are absolutely fabulous. They are very friendly, funny, and personable. Two weeks ago I had a dental cleaning. Sammie was very gentle taking topical pictures of my teeth. I think there was another device used to detect the density of my teeth too. I was impressed (and never got this type of service in Chicago!). They really check for everything here! Dr. Gray thoroughly reviewed my teeth, X-rays, gum recession and density and photos of my teeth. I was really impressed with the examination and the technology used here. They really care about dental health. At the end of my appointment I was even given an option of a manual toothbrush or a sonicare type replacement head for my electric toothbrush. WHAT?!!? My mind was blown that I had these options! During my appointment I had mentioned that my Chicago dentist had recommended to fill cavities of two of my wisdom teeth and that I wanted to move forward with that procedure. I also mentioned that I was prescribed some special toothpaste to prevent further decay and wanted that refilled. Dr. Gray immediately called in the prescription to my pharmacy to refill the toothpaste and we scheduled another appointment for a cavity filling. Done and done! Today....two weeks later...I just got my two cavities filled and felt compelled to write this Yelp review for Dr Gray and his team at Country Club Dental (and these days I'm only writing reviews for those places that are truly special to me). I'm not the type of person that is usually scared of the dentist, but I was anxious today because of my small mouth and possible difficulty maneuvering within the small space. But they had all the tools necessary to make this experience SO EASY. My small mouth was not an issue at all and I did not feel any pain! I had to open my eyes every so often just to check if my mouth was still being worked on because I was so comfortable and didn't feel anything during the procedure! They also had a device (that amazed me because I never had it in Chicago) that allowed me to comfortably rest my mouth, while still keeping it open, and sucked up the particles/water in my mouth during the procedure. I'll be annoyed if Dr. Gray gets booked up because of this review but life isn't all about me so I'll be okay to share him and his team. ;-) I initially heard about Country Club dental from a friend who raved about Dr. Fung. I'm sure all the dentists here are wonderful but I'm sticking with Dr. Gray. =)

My whole family has been going here for years. While going to the dentist is never fun, the…read moredentists, hygienists and staff are super pleasant and always seem happy to help. My son had a ton of cavities when he was a bit younger, and they did such a good job with him. The dentist even called us those nights my son had work done to check in and see how he was feeling. I've never www experienced that kind of patient care from a dentist before. I was very impressed, and continue to be with this place.

After many fearful attempts of going to the dentist and being lied to, and in pain I finally found…read morea dentist that I can actually trust! After about 7 years I'm finally able to go to dentist without fear! I cannot begin to explain how much patience, compassion, understanding and flexibility they have!! I'm so thankful for these amazing people! The checkout was great too, the office lady Lori was so kind and very explanative of how the billing works and even put me on a cancellation list since they're booked up through March 2025.

Not recommended. Billing is shifty. I called to square up the bill as I needed to be seen and after…read morethey took my money told me we can't be seen again. Very sad. I feel this office doesn't hold the values of the people of the northside, and are very predatory to those in a bind. Plenty of good dentist in the area that care for there community and will work with you.

He is hands down the best Dentist. I had a GREAT experience with my root canal. Thank you.read more

I have been going her since I moved to Des Moines 10 years s ago, the experience is touch and go,…read morethe receptionists at the front desk are some of the rudest I've encountered, they make you feel uncomfortable in an already horribly uncomfortable situation. They talk to you and look at you as if you were beneath them. Foust himself is a pretty good dentist. He doesn't pull teeth, which I believe a dentist should know how to do, I'm from a small town and we are not sent to oral surgeons for a tooth to be pulled when a dentist should be fully capable.