Went here to have my wisdom teeth extracted and the care was fantastic and I healed up nicely!…read moreFantastic work and lovely, professional staff. Hope I never need serious dental work again, but if I do this'll be my first stop.

Great professional orthodontics staff!!! This is a fantastic office! My husband had to come in with…read morea referral from his primary dentist to see if he needed to have his wisdom teeth removed. Darren Jirsa, was the specialist we saw and he was very friendly and explained things in a way that made it easy to weigh pros and cons. Did not recommend any more than what was needed, which was just to leave his teeth alone because the risk would outweigh the reward. Overall fantastic experience, we will be back if any more follow ups are needed in the future!

I went in for a tooth extraction and was out of the office within 30 minutes wi feeling rushed…read more They care about their patients & are concerned about comfort.

I wanted to give a higher rating but always have to wait 20-30 minutes for my appointment. They…read morealso seem to want to overcharge and you have to "remind" them about insurance company write offs to get the credit. Lastly, the country music playing in the waiting area is so loud, I always bring ear plugs for my 20-30 minute appointment wait.

Let's be honest. No one likes dents work that involves needles, drilling, or cutting and…read moreextracting. But what we all want if we have to go through that is a practice that is kind, gentle and patient focused. These are all things that Oral Surgeons PC encompasses. I had an unpleasant situation where a tooth cracked and needed to be removed. They were great to work with, easy to set up an appointment and great to work with on billing.

Loved their bedside manner and explanations. Overall a great experience. My fears were easily…read moreput to ease.

Overall ok experience, they didn't really do anything apart from recommending me to another clinic,…read morestaff was nice though.

Very rude and arrogant front desk woman at Des Moines clinic. Arrived In horrific pain. Dentist…read moredidn't offer extraction or medication for extreme pain. Definitely irritated the bad tooth even more with tests. Front desk woman lied and said the dentist discussed extraction with me. It was a blatant lie. It was an expensive waste of time and money and no pain relief of any kind. No dental work provided except for exam. Never go to this place.

Dr. Alex was absolutely fantastic as were all of the other staff members. I went in with terrible…read moretooth pain and he presented me with my options and the pros and cons of each. I felt like I trusted his judgement from the get go (and typically am quite skeptical)). I'd not hesitate to to go back.

Excellent dentist - got me in for an emergency appointment right away. I'm switching to them for…read moreregular appointments

Today I had a cleaning at Aspen- Merle Hay. Being that it's the end of the month and the end of the…read moreyear I could definitely appreciate Jessica and James squeezing me in for a cleaning at the end of the day on a Friday! Not to mention James stayed late. Whenever I get my teeth cleaned I walk out confident that it was done right. I didn't get to see the rest of the staff but I will be scheduling a couple fillings in the near future. These guys are great! Go see them! PS

I downloaded yelp just to leave this review. I would not recommend and will not be returning…read more Wasted an entire hour and a half of my day just to be told I would need to make two separate appointments for a teeth cleaning. Used up insurance benefits for them to tell me my teeth were in great condition, "but I needed a deep cleaning". The hygienist has a horrible tableside manner and is so brut and quick in his service that he's just poking and prodding around like there's no tomorrow. Can't even offer a cup of water apparently! Huge waste of time and I'll now have to pay out of pocket for an actual cleaning or wait six months.

Professional, upfront, caring, helpful, and I highly recommend them…read more I had my wisdom teeth out and I couldn't have imagined a quicker process. They let you know up front in the confirmation call how much your procedure will be, and will let you know what you need to bring (payment and inhaler for me). Dr. Jirsa overall just took care of me. Nurses were great, professional, and pleasant. I even went out of my dental insurance network to get my wisdom teeth out because they're so great! (And aspen dental sucks, and actually would have charged me more than here) I'm sure you won't get a bad visit here

Dr. Dunbar was the most uncaring, hurtful doctor that I have ever encountered and after many years…read moreof cancer he's competing with a wide field. I came to the office pretty frightened because my oncologist thought I was developing a rare disorder that causes your jawbone to die. Dr. Dunbar made statements about the horrible things that could happen and then would chuckle. He talked about pieces of my jaw sloughing away--chuckle--but repeated several times with laughter, "But I've never known anyone to die from it." I explained to the doctor that because of our finances I couldn't afford to come again. When I asked him if he wanted to renew my antibiotic he smiled and said, "What I'd really like is for you to come back next week and we can just see what happens." He offered no help, no solutions and no concern. Before my appointment I was told that if my Medicare didn't pay for the x-ray it would be written off. When they sent me to the billing office, I saw I was being charged for the x-ray and I asked why after what I had been told. The response was, "Oh, we write off the other kind of x-ray, but we don't write off this x-ray." After waffling back and forth with casual ideas of a, "We could try this," nature with no reason 'why' given, the doctor finally said, "You know, let's do a biopsy. With your history it sure could be mouth cancer." Then I was sent to the financial office to fill out four copies of papers saying I understood my insurance and Medicare probably wouldn't pay. That's when I saw the charge for a biopsy. I was so upset by then, and it was the first action offered, so I was going to do it. However, when I saw the charge, I thought better of it. I had, at that point, no confidence in Dr. Dunbar. I was very confident that he didn't care about me at all. I thought I should talk to my oncologist first. My oncologist said it didn't look at all like mouth cancer and that it would have been very dangerous to do a biopsy. The staff at the office was nice. Maybe Dr. Dunbar thinks laughing at the end of every sentence is reassuring, but it is not--especially when you're telling the patient all about the various ways their jaw may rot away. Dr. Dunbar's cavalier attitude made me feel totally hopeless and it was terrible to end up with a $250 bill for twenty minutes of being laughed at and an x-ray. I have spent weeks trying to decide whether to give this review but I wouldn't want anyone else to have the experience I had. Dr. Dunbar may be great at pulling wisdom teeth, but he was not great with a long term cancer patient with a scary and serious problem.

Dr. Margeas agreed to take my case and was courteous during our first appointment. After that, I…read morewas treated so poorly that I wondered if he was confusing me with someone that had done him wrong. It was a herculean task to get him to communicate with the other professionals he referred me to. He delayed my treatment and wouldn't even say hello, whenever he had to interact with me (which were rare occasions). I assumed that he didn't realize the difficulty of the case, and knew he was probably not capable of doing the job. He could have just said so, instead of treating me in such an unethical, inhumane and humiliating fashion at the most vulnerable time in my life. His assistant probably noticed and attempted to make up for his rude and unprofessional behavior, and that was very appreciated (she is a sweetheart.) His hygienists are amazing and I am so thankful for them. Do us all a favor and retire, Dr. Margeas! You ARE NOT God's gift to dentistry, as you think you are. I went to God's gift to dentistry, and he is humble, kind, ethical, humane and probably one of the most competent REAL cosmetic dentists in the US ( Dr. Sam Sadati.) The only thing I am thankful for, is the referral you made to Dr. Neil Dunbar (an outstanding surgeon and human).

Well I have been going here for over 30 years and the quality of service from the dentists and the…read morestaff are second to none. They are very accommodating and do too notch work. I have had a dental bridge for over 35 years, which that is relatively unheard of! I go there twice a year religiously and today I was there for a filling repair. Dr. Economos was great to work with and if I needed more work done I would definitely use him again! Thanks for being the BEST in town! If you need a dentist that is not pushing unnecessary services this is the place. They never ever push services!

As a retired Army veteran with federal benefits, I have dealt with insurance systems for decades…read more Never--during active duty or in retirement--have I been placed in a position where I was responsible for nearly 80% of a medical bill due to a provider's failure to properly manage pre-authorization. Unfortunately, that is exactly what happened with this Oral Surgeon's office. Let me be clear: the quality of the surgical procedure itself was excellent. The clinical care deserves recognition. The issue is not the surgeon's skill, nor even the total price charged--despite the fact that their pricing is roughly 200% above insurance norms based on MetLife's nationwide averages. The issue is how their insurance claim representative handled our case, and the complete lack of accountability from the Office Manager, Justine. Prior to the procedure, we were told our responsibility would be the $1,500 down payment, with a possible additional 10% due to being out-of-network. My wife even called to confirm this information to ensure we understood our financial obligation. At no point were we informed that we could be responsible for 80% of the total bill. We fully understand that estimates are estimates--but there is a significant difference between minor variance and a massive financial discrepancy caused by administrative negligence. The core problem: proper prior authorization was never fully obtained from MetLife. It appears the office simply confirmed that we had insurance coverage rather than securing detailed authorization and benefit breakdowns. Had this been handled correctly, one of two things would have happened: We would have been clearly informed of the true out-of-pocket cost and could have planned accordingly or delayed treatment until the following year to leverage our HSA benefits; or MetLife may have authorized a greater portion based on their average nationwide reimbursement standards (they pay 60% of their determined allowable amount). Instead, we were blindsided after the procedure was completed. When I contacted the office for assistance, there was no ownership of the mistake. No meaningful advocacy on our behalf. No attempt to escalate with the carrier. The only solution offered was a payment plan--along with subtle implications that we should have ensured pre-authorization was completed before choosing their practice. That response is unacceptable. Patients rely on medical offices to handle insurance verification and authorization correctly. That is part of the administrative service they provide. What is most disappointing is the complete absence of empathy or accountability. The apology felt rehearsed and routine, not reflective of any genuine concern for the financial hardship created by their internal oversight. Again, the surgical care was good. Had we been properly informed upfront that we would owe the full balance--or even 30% more than what we had already paid--we would have made an informed decision without complaint. Paying for quality care is not the issue. Transparency, due diligence, and patient advocacy are. This experience reflects a serious breakdown in administrative responsibility. Patients deserve better financial transparency and far greater accountability from a medical office entrusted with both their health and their financial well-being.

Dr Radich and his staff have always treated us great and our experiences have been very positive!!…read moreHighly recommend!

Very friendly! Very competent!…read moreVery comfortable! I would recommend for children or adults!

What a wonderful team!!! I told Dr Main about my dental anxiety and she really listened and came up…read morewith a plan for when I had 2 cavities filled. I ended up having such a comfortable experience. So comfortable I fell asleep!!! She is truly a caring and down to earth provider with a very gentle touch. 10/10 recommend, especially if you get anxious about going to the dentist, this is your sign to make an appointment at Des Moines Family Dentistry!!