I am a mother of 3 children and I use Dr. Jen for all of their dental needs. My experiences with…read moreDr. Jen and her wonderful staff have been nothing but pleasant. They are very patient with the kids and make their experience fun each and every time. I would highly recommend Dr. Jen and her staff.

From the owner: Dr. Jen is the only female dentist in the Greater Altoona/Southeast Polk area who is a Diplomate of…read morethe American Board of Pediatric Dentistry. This means she completed written and verbal examinations to prove she knows her stuff when it comes to children and dentistry. But more important than that, she truly enjoys working with children.

My teenagers have been receiving their dental care from Dr Whittemore since their first visit as…read moretoddlers. The staff are friendly and take time to explain the purpose of the visit and the dentist meets with you personally afterward to review findings and recommendations. The waiting room doesn't have a TV but there are magazines and toys for little ones in a play corner. The office seems to run on schedule and gets patients in and out quickly.

Im writing this review to simply be a guiding light to other parents that are in a similar…read moresituation we were in with our 2 year old son. Unfortunately my son's 4 front teeth decayed. We brought him in to Dr. Whittemore, who was great and applied a treatment onto his teeth to arrest the decaying process. This treatment was only a temporary fix. As we knew his decay would eventually cause infection. So, time was definitely of the essence. This is where things got tricky, months later. We had an O. R. Appointment scheduled for surgery with dr whitmore to remove or put caps on his teeth (if the decay hadnt gone to his roots). Unfortunately i didnt answer my phone a couple times they called (my son had pneumonia in the hospital) and our spot was given to another child who needed an OR surgery. Basically; the only other OR surgery availability that Dr whitmore had was in February of 2022. This was way too far out and we didnt have that time so Dr Whittemore was extremely adamant on pulling out his four teeth IN his dentist office only using novacane. They were going to wrap him up in a "burrito" and pull the four teeth out. This sounded traumatic and i was very hesitant but yet everyone in that office was pressuring me to QUICKLY get this done. I definitely appreciated DrWhittemore's push to prevent infection. But In the back of my head, i kept asking myself "why cant he just call around to other dentists he knew that DID have OR time." Especially in our case when our appt was given to someone else.. I figured that was my job. And accepted that. Obviously dr whitmore pulls a lot of teeth and he felt our son could of handled this process. But i felt it was too much, and luckily, i spoke to a relative anesthesiologist about this in office event and he strongly advised against it bec novacane was painful in itself and it was just too traumatic for four teeth. It was better to do it in a hospital. So my relative gave me the name of a pediatric dentist who frequents the Hospital he works at often. Called and met this dentist, who said he believed we did have a little time (it wasnt as urgent as Whitmore's opinion). We got an appt in the OR for October. What's bothersome to me, is when we called to tell Whittemore's office that we were not going to go through with the in office pulling of teeth, they said they were worried about our son and they wanted to refer us to (the same dentist we just made an appt with!!!). Their concern was way too late. Again, They were wanting to pull my sons teeth out a long while before this call. They never even offered "maybe this dental place can do it". Again, I had been stalling with whitmores office bec it didnt feel right to me. So their concern felt upsetting. The best thing about this story and the thing i want to emphasize is that my son's roots werent decayed at all. This dentist was able to give my son caps. So he didnt have to be front of mouth toothless for the next 6 years of his life. This wouldnt of been possible had Dr. Whitmore simply pulled them out in his office. I also want to mention that in-office sedation can be dangerous too. Dr whitmore never offered that, but many dentists do. So, moral to the story- if it doesnt feel right to you, dont do it and look around. Thank god my relative helped get me this appt with this dentist.

I have been seeing Dr. Cowherd for many years now and would never go anywhere else for my dental…read morecare. Dr. Cowherd and his team are always incredibly kind, patient, and excellent at what they do. I have some anxiety about dental work from past experiences elsewhere and the team here always goes above and beyond to make sure that I am as comfortable as possible. I highly recommend Dr. Cowherd and Walnut Creek, especially if you are someone who gets nervous about going to the dentist!

I changed dentists to some place closer to my house. I landed here based off reviews on Google…read more After going there, I understand why Dr. Cowherd has 5 star reviews. It's a quaint office in the back of the office park. Everyone I interacted with was extremely nice. My hygienist, Renee, was amazing. She explained everything she was doing and educated me so I fully understood. I thought my last place was great, and it is, but this is next level. When we came across some opportunity spots, I was encouraged by being advised how I can remedy the situation. Dr. Cowherd is great. Very warm, personable, and inviting. Both he & my hygienist reviewed my history fully and they had me review it one last time to ensure everything was captured correctly. This is a family establishment and I am looking forward to taking my daughter to her first appointment next week.

He was my dentist since I was a little girl here in Des Moines and now my little girl is getting to…read moreenjoy the same dentist her mommy had! How cool is that? He also happens to be pretty good at what he does!

They charged me $45 for a missed appointment. They said it was for sanitizing the room. $45? I…read morecan see maybe $5. Wouldn't me missing my appointment save them $45 from having to do it for the next patient anyway? The oral hygenist was good, but I got a different dentist each time. The billing was alyways off so it just seemed very unorganized. And the $45 is just annoying. I will not be going back.

A very professional, clean, and high-tech facility! All of the staff were friendly and personable…read more You can tell they really care about their patients. I highly recommend Dr. Emily!

just like that rude carless, thought less oral surgeon (ha)…read morethat turned her nose up at a special needs child she does the same to less fortunate people that have cheap dental care like Medicaid. So therefore she thinks she can treat you like dirt. that poor special needs baby probably had Medicaid. I swear I will never let that oral surgeon/dentist (Ha!) see the inside of my mouth again. And I'm talking about the one in Little Rock.

On the whole, the nurses there were nice and courteous, even the nurse that was in the room with us…read morewas friendly and very helpful to recommend other dental offices that will work with a special needs child. But what made me just say no to never going back there again was the dentist herself. I'm trying to explain what's going on with my daughter and she kept on interrupting me, it was like she took one look at my daughter in her wheelchair and just made the decision to not help her at all like she didn't have the time or temperament. All she did was look in her mouth, said that she had cavities and gave an excuse as to why she can't do anything for her, she didn't even clean her teeth. And to add insult to injury she gave us a used toothbrush, but I got what I came for which was a referral to another dentist that works with special needs children. Would not recommend if you have a special needs child or else they won't get the care they need.

Pleasant staff, but nurses and hygenists not really helpful?read more

Daughters teeth have been super sensitive since having fillings done. Also had root canal/crown and…read morearea has been bleeding for months, now crown has come loose. Went to a different dentist and they stated that the root canal was not sealed properly and was lucky there was no massive infection. Never going back to Hintz.