Great care, and understanding staff. 10/10 for friendliness, cleanliness, attitude, communication…read more(billing, procedure, and care options) and willing to work with us financially and mentally. LGBTQIA+ friendly, and reccomended by One Iowa. If you are up front with dental anxiety or the amount of money you can spend, Downtown Dental Care bends over backwards to do what they can for you. Anecdote/Example time: My partner has had many teeth degrade due to depression/fear of dentists, so much so that another dentist told her she'd lose all her teeth. However, when my partner was in incredible tooth pain, we went to Downtown Dental Care as it was recommended by One Iowa. We explained that she had dental anxiety, and when we arrived, everyone (from Joni at the front desk to Dr. Riley himself) was kind, understanding, and patient with my partner. No guilt or blame were given for the state of her teeth. There was only a focus on "get you better" and looking to the future-- no shame or chiding! Prodecures were explained to us step-by-step, all matter of fact without judgement. All tooth care has been presented with options and explanations of each option for us, like the cost physically vs financially for a root canal vs a tooth pulling. Not only have we been given options for treatment, but when Dr. Riley cannot do something himself (either due to his practice (like pulling teeth) or due to cost (root canal), he recommends the best place to go- a surgeon who also understands dental anxiety, or Iowa City Dentistry School for cost. One additional thing to add: My partner has Delta Dental, and the staff, hygienists, and Dr. Riley, have all helped her navigate her insurance and pointed out the next steps she needs to do when they cannot do something for her. It is incredible, personal care. Needless to say, despite my partner's dentist anxiety, she loves the team at Downtown Dental Care!

Did five fillings all of them had cavities underneath I found this out because one broke off and I…read morewent to a different dentist.

I am a mother of 3 children and I use Dr. Jen for all of their dental needs. My experiences with…read moreDr. Jen and her wonderful staff have been nothing but pleasant. They are very patient with the kids and make their experience fun each and every time. I would highly recommend Dr. Jen and her staff.

From the owner: Dr. Jen is the only female dentist in the Greater Altoona/Southeast Polk area who is a Diplomate of…read morethe American Board of Pediatric Dentistry. This means she completed written and verbal examinations to prove she knows her stuff when it comes to children and dentistry. But more important than that, she truly enjoys working with children.

Awesome children's dentist office! Makes visits fun and memorable for the kids…read more Everyone is genuine, super kind, and kid friendly. They know how to relate to children well! (This was my main focus because it helps children feel welcome and cared about w/o feeling super anxious) Quick with cleaning and examination. Kids have a fun room to wait in and another patient waiting room with huge TV game pads! Kids can pick out a toy for a prize afterwards!! My kids LOVED that part. Even the anxious 3 year old did well!!! Dr Warrington was great! Professional, thorough, and took his time answering my questions. Saw him with another patient and he was awesome handling what looked like a difficult dental situation. Visits are easy to schedule online (they call you back) and on phone. Located in a beautiful area of West Des Moines. Building is easy to find. Interior design and decor of office is clean cut and simple. Very eye catching. Main dental cleaning area is open with lots of windows that bring in sunlight. Private rooms for private and closer exams. We scheduled our next visit already!

Terrible experience here. I won't return unless there is no other choice. They wont let you in the…read moreroom with your children. They make you sit outside the closed room on a wooden block. They have their own convenience in mind first patient second and parent last. If you have other children not being seen you have to have another adult watch them or leave them home. I had to add to this review because our experience when we left was even more terrible. The doctor went from one treatment room to my daughters without washing her hands and had the same face mask on. While my daughter was laying in the chair the lady helping the doctor sprayed a toxic chemical multiple times right in close proximity to her face. Within a foot. When I talked to the dr. about my issues she didn't want to hear it. She just kept saying she didn't do anything wrong. When I spoke to the office manager about my concerns they said that we could not return. I told her that treatment would likely be delayed if they did not finish the other half and they said they didn't care because we aren't a "good fit" for them. Be warned, unless you're a good girl and do what they tell you, you will not be able to come back and don't dare voice any concerns that you have to them.

I have been seeing Dr. Cowherd for many years now and would never go anywhere else for my dental…read morecare. Dr. Cowherd and his team are always incredibly kind, patient, and excellent at what they do. I have some anxiety about dental work from past experiences elsewhere and the team here always goes above and beyond to make sure that I am as comfortable as possible. I highly recommend Dr. Cowherd and Walnut Creek, especially if you are someone who gets nervous about going to the dentist!

I changed dentists to some place closer to my house. I landed here based off reviews on Google…read more After going there, I understand why Dr. Cowherd has 5 star reviews. It's a quaint office in the back of the office park. Everyone I interacted with was extremely nice. My hygienist, Renee, was amazing. She explained everything she was doing and educated me so I fully understood. I thought my last place was great, and it is, but this is next level. When we came across some opportunity spots, I was encouraged by being advised how I can remedy the situation. Dr. Cowherd is great. Very warm, personable, and inviting. Both he & my hygienist reviewed my history fully and they had me review it one last time to ensure everything was captured correctly. This is a family establishment and I am looking forward to taking my daughter to her first appointment next week.

Our GREAT pediatric dentist retired and sold all his business to this place. My kids have HATED it…read moreever since. Service is terrible, my daughter had a tooth pulled and the numbing agent made the wrong part of her mouth numb, but was rebuffed when she complained about pain. She sobbed for hours after because it hurt so badly and no one cared, just yank and say it will be done soon. And the ortho side doesn't take our insurance...the old dentist was also orthodontist and was fully covered. Bad experiences most days. Would not recommend.

Everything went down hill after Dr. Robert Wade left. The cleanliness of the office has went down,…read morecommunication is terrible, and rude staff in general. We miss the old staff and doctors.

Jordan Creek Pediatric Dentistry is AMAZING! We have been trying to get a tooth pulled for my 7…read moreyear old at multiple other dentists and they all felt so rushed and tense. Dr. Kubovich and his team were so patient and friendly with her and we got the tooth pulled no problem. We will be coming here from now on. I can't thank them enough. Everyone was so welcoming and kind, wish I could give more than 5 stars!

Our 8 year old grandson fell Memorial weekend and had a very serious mouth injury. The Dr. at…read moreMethodist hospital informed us he had very little dental experience, and suggested we call our pediatric dentist. We never dreamed he would respond on a holiday weekend, but Dr. Burns immediately called us back, got his nurse, and met us at his office with in an hour. I will be forever grateful!

My teenagers have been receiving their dental care from Dr Whittemore since their first visit as…read moretoddlers. The staff are friendly and take time to explain the purpose of the visit and the dentist meets with you personally afterward to review findings and recommendations. The waiting room doesn't have a TV but there are magazines and toys for little ones in a play corner. The office seems to run on schedule and gets patients in and out quickly.

Im writing this review to simply be a guiding light to other parents that are in a similar…read moresituation we were in with our 2 year old son. Unfortunately my son's 4 front teeth decayed. We brought him in to Dr. Whittemore, who was great and applied a treatment onto his teeth to arrest the decaying process. This treatment was only a temporary fix. As we knew his decay would eventually cause infection. So, time was definitely of the essence. This is where things got tricky, months later. We had an O. R. Appointment scheduled for surgery with dr whitmore to remove or put caps on his teeth (if the decay hadnt gone to his roots). Unfortunately i didnt answer my phone a couple times they called (my son had pneumonia in the hospital) and our spot was given to another child who needed an OR surgery. Basically; the only other OR surgery availability that Dr whitmore had was in February of 2022. This was way too far out and we didnt have that time so Dr Whittemore was extremely adamant on pulling out his four teeth IN his dentist office only using novacane. They were going to wrap him up in a "burrito" and pull the four teeth out. This sounded traumatic and i was very hesitant but yet everyone in that office was pressuring me to QUICKLY get this done. I definitely appreciated DrWhittemore's push to prevent infection. But In the back of my head, i kept asking myself "why cant he just call around to other dentists he knew that DID have OR time." Especially in our case when our appt was given to someone else.. I figured that was my job. And accepted that. Obviously dr whitmore pulls a lot of teeth and he felt our son could of handled this process. But i felt it was too much, and luckily, i spoke to a relative anesthesiologist about this in office event and he strongly advised against it bec novacane was painful in itself and it was just too traumatic for four teeth. It was better to do it in a hospital. So my relative gave me the name of a pediatric dentist who frequents the Hospital he works at often. Called and met this dentist, who said he believed we did have a little time (it wasnt as urgent as Whitmore's opinion). We got an appt in the OR for October. What's bothersome to me, is when we called to tell Whittemore's office that we were not going to go through with the in office pulling of teeth, they said they were worried about our son and they wanted to refer us to (the same dentist we just made an appt with!!!). Their concern was way too late. Again, They were wanting to pull my sons teeth out a long while before this call. They never even offered "maybe this dental place can do it". Again, I had been stalling with whitmores office bec it didnt feel right to me. So their concern felt upsetting. The best thing about this story and the thing i want to emphasize is that my son's roots werent decayed at all. This dentist was able to give my son caps. So he didnt have to be front of mouth toothless for the next 6 years of his life. This wouldnt of been possible had Dr. Whitmore simply pulled them out in his office. I also want to mention that in-office sedation can be dangerous too. Dr whitmore never offered that, but many dentists do. So, moral to the story- if it doesnt feel right to you, dont do it and look around. Thank god my relative helped get me this appt with this dentist.

I have 3 kids who recieve care with this office. The receptionist are helpful and make sure you're…read moreset with any school notes/ paperwork. (They do have a must confirm 24 buisness hrs prior to appointment or appointment may not be guaranteed to decrease empty slots but they make you aware at every visit.) Dr. Logan Veath is polite and knowledgeable. The dental assistants Akouri, Genesis, Lisa and Jenni we're all great! Super patient and calm with my kids. The really went above and beyond in making sure their dental visit went well. They make my children​ look foward to their next dentist visit.

We have had 2 appointments here for biannual check ups, which were overall good. However, 5 days…read morebefore my daughter's next appointment I received a message to confirm the appointment and fill out forms. 5 hours later I receive a text that the doctor will not be in and that they have rescheduled her appointment to MAY. I was obviously frustrated and let them know that by May she should have already had another biannual appointment and that we would not like to wait until then. Their response was that they could put us on the list for cancellations, or send us her records to be seen somewhere else. I was very disappointed in the lack of patient service, especially as this was all done over text, I did not receive one phone call over this matter. We will be seeing a new dentist, but I would highly recommend this practice re-evaluates their rescheduling procedures, especially when the cancellation is coming from the office's end.

The last time I came here I was in 4th grade, and now I'm in college, and my new dentist is still…read morefixing work that they couldn't do here. This is not a space for kids to feel safe at all as a kid coming in this dentist office, they would frequently tell me to just hold still when I verbally told them I was in excruciating pain. Everything about this office is nasty, they have a waiting room with so many people giving out sicknesses. The rooms are nasty and filthy, they have a very low grade equipment. Whatever you do, do not bring anyone you care about here. These dentists do not care about your health, they explicitly care about their paycheck and that's it.

just like that rude carless, thought less oral surgeon (ha)…read morethat turned her nose up at a special needs child she does the same to less fortunate people that have cheap dental care like Medicaid. So therefore she thinks she can treat you like dirt. that poor special needs baby probably had Medicaid. I swear I will never let that oral surgeon/dentist (Ha!) see the inside of my mouth again. And I'm talking about the one in Little Rock.

He was my dentist since I was a little girl here in Des Moines and now my little girl is getting to…read moreenjoy the same dentist her mommy had! How cool is that? He also happens to be pretty good at what he does!